What 1,686 owners told NHTSA about the 2016 Ford F-150 Supercab Diesel

I was cruising on the highway normal speed them out of nowhere, my engine lost power and then a hill decent fault warning popped up. I pulled over then when I came to a complete stop my truck was shaking like if it had a misfire. So then I turned it off then back on. It turned back on on the first try but it struggled. When it turned on everything went away like nothing happen. Warning lights and the shaking went away.

NHTSA ODI 11502953

This report is for a k own recall for “unintended tailgate release”. This report s Ford’s recall 21M06. The recall has been made. For reports estimated time to complete of 1/2 day. Dealership reports that the “fix” will require 158 steps and at least one week. The dealership says that Ford will not pay for car rental during the 7-10 business day repair period. There is no incentive to repair this at a high cost (the car rental) to the end customer. This has previously been reported as ODI#11502257—request #590798. I simply want to supplement the previous report by clarifying that there already is a recall in place; but a with a major differences in view of Ford vs. dealership as to the time-to-complete. Under the expectation of 7-10 days to fix, Ford should pay for car rental. I corresponded with Ford about this on December 12, 2022 but Ford has not responded at all.

NHTSA ODI 11502873

Over a year ago Ford announced a recall because of unintended back tailgate release. At that time there was no solution. In December 2022 Ford announced a solution, and requested owners to schedule an appointment for a fix that would take no longer than 1/2 day. The tail gate has indeed opened unintended 4 times, including once on CO Hwy 285; presenting a serious hazard as I lost half the load on a winding mountain road. When I attempted to schedule an appointment at Auto Nation Ford to fix, they could not get me scheduled until March 14, 2023, that the repair would take at least one week because of 158 steps involved. I was also told that Ford would not cover the cost of a rental vehicle while the F-150 is in for repair. I sent a letter to Ford (available on request) over a month ago, but I have received no response. This is a major safety issue. I have also had damage to the tailgate caused by unintended release in the garage. Gone unnoticed until I opened the garage door. By unknowingly opening the garage door I have scraped the tailgate. Ford is clueless. Their dealers have no campaign code as they call it. When they research the campaign number given in the recall notice, they don’t want to have anything to do with it. I’ve asked Ford to find a dealer that will fix the vehicle during the prescribed timeframe to no avail. I have asked Ford for relief by finding a Dealer to fix under recall warranty and to pay for vehicle rental during the elongated repair period.

NHTSA ODI 11502257

The contact owns a 2016 Ford F-150. The contact stated that there was water leaking from the engine compartment into the driver's and passenger's side front floorboards. The dealer was made aware of the failure and scheduled an upcoming appointment. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 24,000.

NHTSA ODI 11501480

The contact called on behalf of a family member who owns a 2016 Ford F-150. The contact stated that while operating the vehicle, the odor of burning oil was present inside and outside the vehicle. The vehicle was taken to the local mechanic who replaced the engine O-rings on three separate occasions however, the odor was still present. The contact stated that the the engine vacuum pump was also replaced; however, the failure persisted. The contact stated that no oil leaks were visible underneath the hood of the vehicle. The cause of the failure was not yet determined. The local dealer was not contacted. The manufacturer was notified of the failure. The failure mileage was 190,000.

NHTSA ODI 11500838

Both rear door locks will not open while door lock is pushed down. You have to physically lift the door lock up to open the door. Normally you just pull the handle to open the door and the locks will pop up like the front ones. For some reason the child door locks cause this mechanism to break and not work even with the child door locks off. Fighting now to get a locks replaced but out of warranty.

NHTSA ODI 11500640

While driving vehicle under normal conditions, a yellow wrench appeared on dashboard and truck went into a “limp” mode like state; gear shifts were no longer illuminated and felt as though the truck was in neutral; after a few minutes the wrench light will disappear and vehicle will drive normally. This happens at least once every hour or so.

NHTSA ODI 11500158

The contact owns a 2016 Ford F-150. The contact stated that there was a yellow wrench displayed on the instrument panel and that the vehicle went into Limp Mode. The contact stated that the failure was self-corrected shortly afterward. The failure was intermittent. The vehicle was taken to the dealer who stated that the transmission had failed. The contact stated that the failure was related to NHTSA Campaign Number: 22V188000 (Power Train) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 95,453.

NHTSA ODI 11500167

While driving vehicle jerked and engine shut off. Gas pedal was unresponsive. Flashed engine too hot and hill start assist disabled. Brought vehicle to a stop and engine idled rough before it stopped restarted vehicle ran in limp mode for approximately 5 minutes before I restarted again. No check engine codes to help diagnose. After second restart truck runs as if nothing happened. This has happened twice now with kids in the vehicle. Not safe while driving down a state highway.

NHTSA ODI 11499906

The contact owns a 2016 Ford F-150. The contact stated while driving 65 MPH, the vehicle would not properly accelerate. The contact turned off and restarted the vehicle however, the failure persisted. The check engine and the transmission warning lights were illuminated. The contact was able to safely drive to the residence. The vehicle was taken to the dealer and the contact was informed that the catalytic converter and fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 80,000.

NHTSA ODI 11499591

Driving home form work I started getting an exhaust smell, kept driving and once I came to a complete stop at a light my entire cabin filled with exhaust white/blue smoke. I pulled over to check it out, opened the hood and the exhaust was coming from the back of the engine. A wrecker driver pulled up behind my truck, got out with his fire extinguisher for safety. He is the one who told me to look into the manifolds warping or the bolts breaking. The wrecker driver said the smoke in the cabin is carbon monoxide and not to transport and small children. The rest of the day, I had severe headaches. I took it to a shop and they have told me I will need new manifolds and gaskets and potentially a few other gaskets when removing the turbos. They also said this could have damaged my turbos and may lead to other exhaust issues, vehicle performance issues and definitely will not let my vehicle pass the emissions test in Texas. This appears to be a Ford design flaw and hopefully a nation wide recall can be implemented. The shop also recommended not to drive it because the cabin filled with smoke or rather a cabin full of carbon monoxide. This could cost me over $5000.00 to replace all part. Something needs to be done by FORD to fix this issue. I will have to find a way to pay for this as having a vehicle to and from work is necessary. My daily round trip to and from work is 80 miles.

NHTSA ODI 11499107

The contact owns a 2016 Ford F-150. The contact stated while driving 70 MPH with the Adaptive Cruise Control feature activated, the power train warning light illuminated, and the vehicle decelerated independently. The accelerator pedal was depressed but the vehicle failed to respond. The vehicle was taken to an unknown dealer where it was diagnosed that the output speed sensor had failed and needed to be replaced; however, the parts were not available. The contact stated that the failure reoccurred while driving. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,800.

NHTSA ODI 11499236

The vehicle has the same Lead Frame assembly as 2011-2013 Ford F-150's that were involved in a recall. I have had a failure to start, as well as a change in gears while driving at low speeds due to this faulty module. This caused an engine over-rev condition. I have attempted to contact Ford about this but stated they would only replace it under an extended warranty if forced by your organization.

NHTSA ODI 11499033

The contact owns a 2016 Ford F-150. The contact stated while driving approximately 50-55 MPH, the vehicle downshifted to first gear, then drove as designed. The failure recurred twice more. The contact stated that several unknown warning lights started blinking. Additionally, the tachometer was flickering from red to white. The vehicle was taken to the local dealer and was diagnosed with an unknown wiring harness failure. The vehicle was not repaired. The manufacturer was notified about the failure, but no additional assistance was provided. The approximate failure mileage was 45,478.

NHTSA ODI 11498638

Hill Start Assist Not Available is the associated light. Component replacement: Throttle Body Assembly. I was driving down the road and vehicle caution light came on above, in addition it caused me to have zero throttle pedal control. This occurred out of nowhere and I needed to glide into and off the road to luckily a pull off area. I shut off the truck, and restarted light went away. I thought it was a fluke. I continued and a mile later same exact issue, light came on, and I was going down a hill with no throttle control only brake and steering control, all the while passing vehicles and pulling over by a busy intersection with multiple lanes. I then pulled over and had to have my vehicle towed costing me $320. On top of placing myself at complete risk, if there wasn’t a spot to pull over to, and/or I was going up hill, this would have caused a crash with other motorists and needs immediately fixed. On top of the tow bill, I had to pay $271 for throttle body assembly and associated gasket. This on top of diagnostics $90 and labor associated. I have watched YouTube videos of others having the hill start issues, but this issue occurred out of nowhere and occurred frequently and on the road. Truck has around 125,000, never been involved with a crash of any sort, and this issue should be recalled. I request a refund at the very least from Ford for part and labor and I strongly feel this is the least they should do for putting my life at risk.

NHTSA ODI 11498450

On the morning of 12/16/22 while commuting to work, the rear window randomly shattered (an extremely loud bang). It almost looks like it exploded from the inside out (bulging out). There was no apparent contact by rocks or any known previous cracks or chips in the window. It was a cold morning, and the defrosters were on (rarely used in Louisiana)- that's the only thing unusual related to the rear window going on at the time.

NHTSA ODI 11497738

Lug nuts have swollen. Auto repair cannot remove wheels due to swollen lug nuts. Can't remove wheels to rotate tires.

NHTSA ODI 11497637

While driving at speed 55+\- mph the truck shifted into “limp in mode” causing a quick deceleration event. This happened on two different occasions. The 3rd time it happened I was slowing to pull into a filling station so the deceleration wasn’t as harsh. All times when this happened the “wrench” warning light came on after 10 or so seconds and the truck was back to running normal. The 3rd occurance at the filling station left me dead in the water, had to have AAA tow me to New Legacy Ford in Dushore Pa 18614. If the roads would have been wet an accident would possibly have occurred.

NHTSA ODI 11496994

Wipers will not shutoff, continue to wipe at the slowest setting. This is occasionally intermittent and sometimes does not start to be an issue until the wipers are engaged once, then they will not shutoff.

NHTSA ODI 11496892

I have had two problems worked on by my dealer and neither of them were fixed. The first problem is a leaky oil pan which they attempted to repair the leak 3 times but it still leaks. This may not be a safety recall but I do feel like it is a hazard and I would bet there are probably 1/2 of the 2015-2017 Ford F150 owners with the 2.7 engine with the same problem. If nothing else I would say this is a environmental issue. The second problem I have reported to my dealer is the very poor vision with the back up camera at night. I had to leave my vehicle with the dealer overnight to have the problem looked at but they were not able to fix the problem and did say the night vision is not good.

NHTSA ODI 11496722

On 4 occasions the tailgate has unlatched itself while the truck was being driven

NHTSA ODI 11496650

Back window shattered as a result of a rear defrost malfunction. Outside temperatures were around 20 degrees F so I used my remote start to warm up my vehicle before leaving. Upon entering the vehicle approximately 5-7 minutes later I noticed an odd smell that I can only describe as electronics overheating or burning. Then about 5 minutes into my drive on a smooth road and without any other incident I experienced a very loud popping noise and immediately pulled over to investigate. What I noticed right away was that the entire back window (with the exception of the small power window) was shattered and was starting to fall into my vehicle. When calling for a quote to replace my window, two of the shops both indicated that this is a know problem with Ford F150's due to the rear defroster malfunctioning. I have a crew cab F150 and regularly use it to transport my 3 young children, and luckily they were not with me on this trip, but I am very worried that this could have resulted in shards of glass right by their heads where they are sitting. Other than the odd smell I noticed that day, there were no messages or symptoms of this problem. I live in a cold climate and often use the remote start without any similar issues.

NHTSA ODI 11496054

The contact owns a 2016 Ford F-150. The contact stated that the check engine warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the cylinder head needed to be replaced. The vehicle was taken to an independent mechanic who replaced the engine however, the failure recurred. The manufacturer was notified of the failure, but no additional assistance was repaired. The failure mileage was 56,749.

NHTSA ODI 11496072

I am writing because I had the 3 recalls on my vehicle repaired 3 years ago but the dealership apparently may not have completed these because I just received a letter from Ford stating a quality audit discovered it may not have been done. Your website states they are incomplete which is beyond frustrating. I had to go through a lot just to get the dealership to work with me to give me a loaner car in order to get them done. Now I may have been driving around for 3 years in a vehicle I thought was fixed which could still injure me.

NHTSA ODI 11495992

Truck misfired at intersection. Had to restart. Happens often after oil change with couple hundred miles on. Truck has been in repair shop once already for same issue from previous owner. Bank 2 IACV selonoid.

NHTSA ODI 11495137