What 2,429 owners told NHTSA about the 2016 Ford Explorer

EXHAUST FUMES FILL THE CABIN WHEN ACCELERATING AND RPMS ARE ABOVE 3000. IT IS WORSE IN THE BACK OF THE VEHICLE. ONE FORD DEALERSHIP HAS ALREADY TOLD ME THEY CANT FIX THE PROBLEM AFTER MULTIPLE ATTEMPTS. FORD MOTOR COMPANY HAS NOW TOLD ME I NEED TO TAKE IT TO ANOTHER DEALERSHIP AND SEE IF THEY CAN FIX THE ISSUE. THE ISSUE FIRST APPEARED AFTER THE VEHICLE HAD ABOUT 13-15K MILES AND IS STILL AN ONGOING ISSUE AT 20K MILES.

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AUTO HATCH CLOSES WITHOUT WARNING WHEN LOAD THE REAR OF CAR TRAPPING PERSON BETWEEN DOOR AND CAR. DOOR DOES NOT REVERSE TO OPEN.

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WHEN STATIONARY THE AUTO HATCH FEATURE OPENS BY ITSELF WHEN WALKING BY ADJACENT TO THE VEHICLE OR PULLING ON THE DRIVER'S DOOR HANDLE TO UNLOCK THE CAR.

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WHEN COLD STARTING CAR IN GARAGE, PANORAMIC MOON ROOF OPENED BY ITSELF.

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ALL FRONT PARKING ASSIST RED LIGHTS AND ALARM CAME ON WHILE STOPPED THREE FEET BEHIND ANOTHER VEHICLE AT A TRAFFIC LIGHT. WHEN I TOOK MY FOOT OFF THE BRAKE AND ACCELERATED THE LIGHTS AND ALARM STOPPED. IT HAS NEVER HAPPENED, AGAIN.

NHTSA ODI 10969910

HANKOOK VENTUS S1 NOBLE 2 255/50R20 105H TIRES. AT 20,000 NOTICED RUBBER PIECES OF TREAD PEELING AWAY AND CHIPPING FROM ALL FOUR CLEARLY DEFECTIVE TIRES. THIS DEFECT APPEARS SIMILAR TO TREAD BEING SLICED BY RAZOR BLADES ALL OVER THE TIRES. DEALER ACKNOWLEDGES DEFECTIVE TIRES, BUT REFUSES TO HONOR FORDS WARRANTY TO PRORATE REPLACEMENT AT LESS 60 PERCENT, AND IS ONLY WILLING TO REPLACE WITH SAME BRAND OF TIRE AT 20 PERCENT DISCOUNT OFF $242.00 WHICH IS CLEARLY OVERCHARGING AS I CAN FIND THESE TIRES FOR $97 RETAIL.. THESE TIRES ARE DANGEROUS AND SHOULD BE RECALLED IN LIKE MANNER AS HANKOOKS OTHER 47000 TIRES WHICH WERE RECALLED. I HAVE SEEN OTHER REPORTS ON THE SAME TIRES ON FORD EXPLORERS. SOMETHING MUST BE DONE BEFORE PEOPLE ARE INJURED BY THE MALFUNCTION OF THESE TIRES, OR WORSE. FORD SHOULD BE FORCED TO RECALL THESE TIRES.

NHTSA ODI 10969602

THERE IS AN EXHAUST SMELL THAT COMES INTO THE VEHICLE SOMETIMES. I HAVE 2 CHILDREN AND DO NOT WANT THEM GETTING SICK FROM IT. IT STARTED WHEN I BOUGHT THE VEHICLE NEW. I EMAILED THE SALESMAN AND HE SAID ITS PROBABLY JUST THE MOTOR BECAUSE IT WAS A NEW VEHICLE AND ONCE I GOT MORE MILE ON IT THE SMELL WOULD FADE. IT DID GET BETTER BUT IT STILL DOES IT.

NHTSA ODI 10969528

ENGINE COOLANT OVERHEATING - ABOUT 30 DAYS AGO, MY CAR BEGAN OVERHEATING AND IT WAS DISCOVERED THAT I WAS OUT OF ENGINE COOLANT. REFILLED AND LET IT SIT FOR A FEW DAYS AND NO 30 DAYS LATER MY CAR IS DOING THE SAME THING. PLACE SERVICE CALL AND IT WAS DETERMINED THAT I NEEDED A NEW WATER PUMP. 1 YEAR OLD CAR AND ALREADY HAD TO HAVE THE OIL SENDING UNIT REPLACED AND NOW A NEW WATER PUMP.

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TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE CONTACT NOTICED A ROTTEN EGG ODOR WITHOUT WARNING. THE MANUFACTURER ADVISED NOT TO TOUCH THE FAILURE DUE TO A LACK OF REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE WAS NEITHER DIAGNOSED NOR REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 500.

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TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHENEVER THE AIR CONDITIONING RECIRCULATING OPTION WAS ACTIVATED, THE VEHICLE BEGAN TO FILL UP WITH CARBON DIOXIDE. THE CONTACT PURCHASED A CARBON DIOXIDE MONITOR THAT INDICATED THAT THE AIR CONDITIONING WAS RELEASING CARBON DIOXIDE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS NOT FAMILIAR WITH THE FAILURE. THE MANUFACTURER STATED THAT THERE WAS AN INVESTIGATION REGARDING THE FAILURE; HOWEVER, A RECALL HAD NOT BEEN ISSUED. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.

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EXHAUST LEAKS WHICH CONTAINS CARBON MONOXIDE, LEAKING INTO THE CABIN OF FORD EXPLORERS, LIKELY THROUGH UNSEALED SEAMS IN THE REAR OF THE SUV.

NHTSA ODI 10968428

STRONG EXHAUST FUME SMELL IN CABIN AFTER SHORT, RAPID, ACCELERATION OR WHEN THE CAR DRIVES UP AN INCLINE.

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ON MONDAY, MARCH 13, 2017, WHILE IN MY SON'S DRIVEWAY (20225 WOODBINE, DETROIT, MI 48219);I STARTED THE IGNITION AND JUST AS THE ENGINE LEVELED OUT, THE REAR LIFT GATE GLASS "EXPLODED." NO FOREIGN OBJECTS WERE FOUND IN OR AROUND THE VEHICLE. BEING PARKED BETWEEN TWO HOMES, I FOUND IT ODD THAT SUCH AN EVENT WOULD OCCUR. I TOOK MY VEHICLE TO BILL BROWN FORD FOR REPAIR, AND ADVISE THEM OF THE SITUATION. ONCE I WAS HOME, I CONTACTED FORD MOTOR COMPANY, AND SPOKE WITH A PERSON NAMED "MAGGIE," WHO GAVE ME A REFERENCE NUMBER (CAS11880598) AND SAID THAT THE DEALERSHIP WOULD DO AN INVESTIGATION AS TO WHAT OCCURRED. ON MARCH 15, 2017, I PICKED UP MY VEHICLE. HOWEVER, PRIOR TO LEAVING I ADVISED MARY OF THE BODY SHOP THAT FORD ISSUED ME THE ABOVE REFERENCE NUMBER, AND THAT THEY (DEALERSHIP) WOULD DO AN INVESTIGATION AS TO WHAT HAPPEN. ON MONDAY, MARCH 20, 2017, BILL BROWN FORD STATED THAT THE FORD MOTOR COMPANY WOULD NOT REIMBURSE MY EXPENDITURE AND CONSIDERED THE MATTER CLOSED. I HAVE READ THAT THIS HAS HAPPEN BEFORE ON THE 2016 MODELS. I WOULD HATE FOR THIS TO HAPPEN ON ANY OTHER WINDOW ON MY VEHICLE WHILE IN OPERATION ON ANY PUBLIC ROADWAY. I WAS FORTUNATE IT HAPPEN IN A DRIVEWAY. PLEASE VIEW THIS MATTER AS A "SAFETY CONCERN."

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LEAK IN ROOF DUE TO BODY WELD ISSUES. LEAK CAUSED RAIN TO ENTER. 3RD ROW SEATBELT WAS WET, AS WELL AS ELECTRICAL OUTLET IN TRUNK.

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RECENTLY WHILE TRAVELING ON THE HIGHWAY WE EXPERIENCED THE SMELL OF EXHAUST INSIDE THE VEHICLE. THE WINDOWS WERE CLOSED, AC WAS ON AND RECIRCULATING INSIDE THE VEHICLE. THERE WERE NO OTHER VEHICLES AROUND US WHEN WE SMELLED THE EXHAUST FUMES. ALSO, MY WIFE HAS COMPLAINED OF FEELING NAUSEOUS WHILE RIDING IN THIS VEHICLE. WE HAVE NOT TAKEN VEHICLE YET TO THE FORD DEALER BUT BASED ON WHAT WE HAVE READ ABOUT THE EXPLORER, THIS IS HAPPENING TO A LOT OF PEOPLE AND FORD IS UNABLE TO RECTIFY THE ISSUE.

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I PURCHASED A NEW 2016 FORD EXPLORER SPORT. I HAVE HAD THE VEHICLE FOR ABOUT A YEAR NOW. WE HAVE HAD REPEATEDLY NOTICED A GAS / EXHAUST ODOR IN THE VEHICLE CABIN. IT'S SEEMS TO BE COMING FROM THE VENTS AND BECOMES STRONGER WHEN IN IDLE OR ON AN INCLINE. I HAVE TWICE TAKEN THE VEHICLE TO A FORD DEALERSHIP SERVICE CENTER AND BOTH TIMES HAD IT DISMISSED AND WAS TOLD THEY COULD NOT SMELL THE ODOR. THE FIRST TIME I LEFT THE VEHICLE WITH THEM FOR THE DAY AND THE SECOND TIME I DROVE OVER WHEN THE ODOR WAS CLEARLY PRESENT BUT RESULTS WERE THE SAME. HOWEVER GUESTS IN MY VEHICLE AND OTHER NON- FORD TECHNICIANS HAVE BEEN ABLE TO SMELL THE ODOR. I FEEL THIS IS A SAFETY CONCERN FOR THIS VEHICLE AND NEEDS TO BE ADDRESSED.

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NOTICED A MONTH AFTER PURCHASE OF NEW CAR, CABIN FILLED UP WITH GAS SMELL ENTERING FREEWAY. SPOKE TO CAR SALESMAN.(HAD JUST FILLED CAR WITH GAS & W/CAPLESS SYSTEM I CONNECTED THE DOTS, THOUGHT THAT'S WHY IT HAPPENED & SPOKE TO SALESMAN. THEN NEXT TIME I HAD TO REV THE ENGINE TO ACCELERATE/PASS, IT HAPPENED WITH 1/4 TANK GAS. SENT A PS TO SALESMAN 11/29/16 THRU EMAIL. HE SAID IT TAKES THE CAR 3K-5K MI. TO BREAK IN. I JUST TRIED NOT TO GET ON FREEWAY, ONLY DROVE IT AROUND TOWN. WE USED MY HUBBY'S TRUCK FOR FREEWAY. THIS WEEKEND, WENT TO NEPHEW'S BB GAME ON 2 LANE 42 MILE RD. HAD TO PASS SLOW CAR IN FRONT OF ME--CAR HAD SUCH A GAS SMELL, I GOT A SORE THROAT FROM IT AND HAD TO ROLL DOWN WINDOWS TO BREATHE. I WAS SHOCKED IT HAPPENED AGAIN. LOOKED UP ON INTERNET WHAT I COULD FIND AND WAS HORRIFIED AT THE PGS. AND PGS. OF COMMENTS REGARDING THIS ISSUE AND CLASS ACTION LAWSUIT AS WELL FOR 2011-2015'S. I HAVE A NEW 2016 WITH 4200 MI. MY HEART ACHES FOR ALL THESE HUNDREDS OF FAMILIES WITH SM. KIDS WHILE CO AND CARCINOGENIC GASES ARE COMING THRU THE VENTS AND NO ONE IS DOING ANYTHING ABOUT IT. I SAVED FOR A LONG TIME TO BUY THIS VEHICLE. MY EX AND I HAVE BOUGHT 10 FORD'S. I'M DEVASTATED THAT THIS EXPENSIVE CAR (FOR ME) IS SLOWLY KILLING ME. LOOK AT THE CLASSACTION.ORG, TONS OF COMMENTS. LOOK AT CARPROBLEMSZOO.COM, TONS OF COMMENTS. THEY HAD SO MANY THEY NEEDED A PART 1 AND PART 2. IF YOU GO TO 2016 FORD OWNER COMMENTS, THEY ARE THERE TOO. I DOWNLOADED APPROX. 50 PAGES OF OWNERS' COMMENTS WITH THE SAME PROB. THE VAST MAJORITY HAD NO RESOLUTION. I'M SO SAD. SOMEBODY NEEDS TO TAKE CARE OF THESE PROBLEMS. I DON'T UNDERSTAND WHY THERE HASN'T BEEN A RECALL. SOMEONE IS DROPPING THE BALL. I GUY STARTED TO PASS OUT WHILE HE WAS DRIVING BUT MANAGED TO PULL OVER. SERVICE MGR. CALLED-- SCHEDULING MY CAR TOMORROW-6 PGS. OF TSB TO GO THRU. WE'LL SEE.

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WHEN DRIVING ON A HIGHWAY AT APPROXIMATELY 70MPH, I COMPLETELY LOST CONTROL OF MY VEHICLE FOR NO KNOWN REASON. I VEERED ACROSS 3 LANES OF TRAFFIC AND BACK ACROSS 2 MORE. CARS WERE SWERVING AROUND ME AND MIRACULOUSLY I WAS NOT IN AN ACCIDENT. I PULLED OVER TO THE SIDE OF THE ROAD AND OTHER CARS TRAVELING BEHIND ME AT THE TIME DID TOO. WE COULDN'T SEE ANY REASON WHY THE CAR WASN'T WORKING PROPERLY SO AFTER CATCHING MY BREATH, I TRIED TO GET BACK ON THE ROAD. I COULD FEEL MY CAR INTERMITTENTLY "SLIPPING". IT FELT AS THOUGH IT WAS LOSING TRACTION AND I WAS LOSING CONTROL AND NOT ABLE TO STEER. I ULTIMATELY PULLED OVER AND CALLED A TOWTRUCK AS I KNEW MY VEHICLE WAS UNSAFE TO DRIVE. THE TOW TRUCK DRIVER SAW THAT MY REAR TIRES WERE COMPLETELY BALD ONLY ON THE INSIDE. MY CAR HAD 27,000MILES ON IT AT THE TIME. I REPLACED THE BACK 2 TIRES THAT DAY. AND THE FRONT 2 THE FOLLOWING DAY. 2 WEEKS LATER, MY CAR WAS NOT DRIVING PROPERLY AND I BROUGHT IT INTO A LOCAL FORD DEALERSHIP FOR SERVICE. THEY PERFORMED A DIAGNOSTIC. THEY TOLD ME MY REAR SUSPENSION WAS A MESS, THE UPPERCONTROL ARM NEEDED TO BE REPLACED, THE BUSHINGS ON MY BACK RIGHT WHEEL WERE LOSE AND HAD A LOT OF PLAY AND THAT NONE OF THIS WAS COVERED UNDER MY B2B WARRANTY BECAUSE THE RIGHT REAR TOW LINK WAS BENT AND THE WEDDINGS WERE LOSE. ALSO, THE TIRES I PUT ON 2 WEEKS AGO WERE STRIPPED BALD ON THE INSIDES AGAIN AND NEEDED TOMBS REPLACED. MY CAR HAS NEVER BEEN IN AN ACCIDENT. FORD RECALLED 75,000 EXPLORES MADE IN 2014-15 DUE TO FAULTY REAR SUSPENSION FROM IMPROPER WELDING OF TOW LINKS. I BELIEVE MY CAR IS A DEMONSTRATION THAT THIS IS STILL AN ONGOING MANUFACTURER ISSUE WITH THESE VEHICLES AND I WANT TO PROPERLY REPORT IT SO THAT OTHER YOUNG MOTHERS DO NOT HAVE THE SAME DANGEROUS ENCOUNTER THAT I HAD.

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TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE OPERATING THE VEHICLE, EXHAUST FUMES WERE PRESENT INSIDE THE CABIN. THE CONTACT INDICATED THAT THE FAILURE OCCURRED WHILE DEPRESSING THE ACCELERATOR PEDAL. THE DEALER INDICATED THAT THE VEHICLE WAS OPERATING NORMALLY AND ADVISED THE CONTACT NOT TO PRESS THE ACCELERATOR PEDAL TOO HARD. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.

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OUR EXPLORER HAS ROUGHLY 10K MILES ON IT AND WE PURCHASED IT JAN 2016. WHEN WE ACCELERATE RAPIDLY TO GET UP HILLS OR ON A FREEWAY, WE GET FLOODED WITH AN EXHAUST SMELL THROUGH THE AC VENTS. WE STARTED TO NOTICE THIS ON A FAMILY ROAD TRIP FEB 17, 2017 TO THE ZOO WITH OUR KIDS. THIS HAPPENED WITH OUR 2013 ALSO. THIS CAR IS WAY WORSE AND HAPPENS WITH RAPID ACCELERATION OF 3000-3500 RPM IN TOWN AS WELL. WHEN THIS HAPPENS, WE GET LIGHT HEADED AND MASSIVE INSTANT HEADACHES FROM THE SMELL. WE ARE NOTICING IT HAPPENING NOW IN CITY STREET DRIVING IF WE ARE TRYING TO GET UP A BIG HILL AS WELL AS WHEN WE ACCELERATE TO MERGE ONTO A HIGHWAY. THE SMELL IS GETTING WORSE EACH TIME IT HAPPENS. AS OF LAST WEEK, MY HUSBAND HAS NOTICED WHILE DRIVING NOT ONLY IS THE SMELL GETTING MORE INTENSE BUT IT ISN'T TAKING AS MUCH ACCELERATION FOR IT TO TRIGGER THE SMELL TO FLOOD THE CABIN. HE WAS DRIVING UP A HILL IN TOWN AND ONLY HAD THE RPM AT 2000 AND NOTICED THE SMELL. WE ARE HAVING ISSUES BEING ABLE TO DRIVE AROUND TOWN WITHOUT HAVING THE SMELL FLOOD OUR CABIN. WE HAD ISSUES WITH OUR 2013 DOING THE SAME THING BUT THE 2013 WAS ONLY ON THE HIGHWAY AND NOT AS INTENSE AS THIS CAR. WE ARE STARTING TO EXPERIENCE SYMPTOMS WHEN WE HAVE THIS SMELL COME OUT. WE HAVE TRIED TO TURN OFF AC BUT THAT MADE IT WORSE. WE HAVE THREE SMALL CHILDREN AND THIS IS OUR ONLY FAMILY CAR AND NOW WE ARE SCARED TO DRIVE IT!

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WHILE DRIVING AT 30 MPH ON A CITY STREET A CARBON MONOXIDE DETECTOR THAT I HAVE PLACED IN THE THIRD ROW SOUNDED. I INSTALLED THE DETECTOR AFTER LEARNING THAT FORD WAS HAVING PROBLEMS WITH THE EXPLORER. I OPENED MY WINDOWS, PARKED, AND CHECKED THE DETECTOR WHICH WAS WORKING. I RETURNED HOME AND CALLED THE FORD DEALER AND SCHEDULED AN APPOINTMENT FOR NEXT TUESDAY MORNING.

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CARBON MONOXIDE LEAKING INTO THE CAR CABIN: THE CAR WAS BEING DRIVEN AT 75MPH ON A HIGHWAY, CLIMATE IN THE CAR 71 DEGREES, AND RECIRCULATING AIR WAS ON. CAR WAS DRIVEN FOR ABOUT 2-3 MINUTES BEFORE CARBON MONOXIDE DETECTOR STARTED SENSING CARBON MONOXIDE. DIGITAL CARBON MONOXIDE DETECTOR ALARM SOUNDED WHEN IT HIT 35PPM, THEN THE LEVELS CLIMBED ALL THE WAY TO 49 PPM. NO SMELL WAS PRESENT AT THE TIME OF THE TEST. NO CARS SURROUNDING THE VEHICLE. AT THIS TIME, WHEN LEVELS HIT 49PPM THE WINDOWS WERE ROLLED DOWN FOR FRESH AIR TO GAIN SAFETY FOR THE DRIVER. WE WERE ABLE TO DOCUMENT VIDEO AND IMAGES OF THIS EVENT. FORD FIELD SERVICE ENGINEER STATES TO HIS KNOWLEDGE THE 2016 EXPLORER HAS BEEN REDESIGNED AND THE CONCERN HAD ONLY BEEN DOCUMENTED ON THE EARLIER MODELS.

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CARBON MONOXIDE: I HAVE BEEN SMELLING AN EXHAUST LIKE SMELL IN MY CAR SINCE I PURCHASED IT BRAND NEW. FOR AWHILE, I ASSUMED IT WAS NEW CAR CHEMICALS BURNING OFF FROM THE ENGINE ETC. HOWEVER, OVER TIME I STILL WAS PRESENTED WITH THIS ODOR. MY HUSBAND AND I BOUGHT A CARBON MONOXIDE DETECTOR TO SEE IF ANY DANGEROUS FUMES WERE PRESENTING INSIDE THE CAR. UPON MY QUICK 6-7 MINUTE DRIVE TO CHURCH THE CARBON MONOXIDE LEVELS READ 6PPM. WHEN DRIVEN LATER BY MY HUSBAND FOR ABOUT 15 MINUTES AT A SLIGHTLY FASTER SPEED, IT CLIMBED TO 12PPM! WE HAD THE AIR CONDITIONER ON AND THE RECIRCULATING AIR ON. WHEN WE HELD THE CARBON MONOXIDE DETECTOR UP TO THE AIR CONDITIONER, THE NUMBERS CLIMBED FASTER. I HAVE A PHOTO OF THE 6PPM, BUT MY HUSBAND DIDN'T HAVE HIS PHONE AND COULDN'T TAKE A PICTURE OF THE 12PPM AT THE TIME. HE WILL TRY TO GET A ONE SOON. THIS CAR IS THE PRIMARY VEHICLE FOR MY THREE AND ONE YEAR OLD CHILDREN. WE WILL NO LONGER BE USING THIS VEHICLE RISKING THEIR SAFETY.

NHTSA ODI 10957642

EXHAUST/ODOR IN CABIN. AFTER VEHICLE IS WARM, NOT NECESSARILY AT HIGH RATE OF EXCELLERATION OR SPEED. CONCENTRATION IS HIGH ENOUGH FOR HEADACHE, WATERY EYES AND URGENCY TO SEEK FRESH AIR. ODOR IS VERY NOTICEABLE FROM THE EXTERIOR AS WELL DURING EPISODE.

NHTSA ODI 10957718

FUME. CARBON MONOXIDE LEAKING. I'VE BEEN VERY ILL SINCE DRIVING THIS VEHICLE. I'VE BEEN DIZZY, WITH BLURRED VISION AND NAUSEATED SINCE THE PURCHASED OF THIS VEHICLE.

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