What 2,429 owners told NHTSA about the 2016 Ford Explorer

I HAVE BEEN TAKING THIS VEHICLE INTO THE DEALERSHIP MANY TIMES SINCE JULY 2016 FOR AN EXHAUST SMELL IN THE CABIN WHEN ACCELERATING AND AT HIGH SPEEDS AND CONSTANTLY FEEL DIZZY AND NAUSEOUS WHEN DRIVING THE VEHICLE. I HAVE TRIED MULTIPLE DEALERSHIPS TO FIX AND THEY HAVE TRIED ALL THE TSB'S THAT APPLY TO THE 2011-15'S, BUT SEEM TO NOT WORK ON THE 2016. THEY HAVE RESEALED THE VEHICLE AT LEAST 3 TIMES, REPLACED THE EXHAUST SYSTEM, AND OTHER PARTS, AND WHO KNOWS WHAT ELSE THEY'VE TRIED, BUT STILL WITH NO RESOLUTION. I'M TAKING IT BACK TO THE DEALERSHIP YET AGAIN TOMORROW, BUT REFUSE TO TAKE THIS VEHICLE BACK HOME UNTIL THE SMELL IS COMPLETELY GONE, WHICH SEEMS TO BE AN IMPOSSIBLE FEAT AT THIS POINT. I HAVE A CASE OPEN WITH FORD, BUT HAVE NOT NOT MADE ANY PROGRESS WITH THEM EITHER (OVER 6 WEEKS). PLEASE DO WHAT YOU CAN TO GET THEM TO MAKE A RECALL ASAP BEFORE I BECOME ONE OF THOSE SOCCER MOMS THAT PASSES OUT BEHIND THE WHEEL WITH HER KIDS AND DOGS IN THE CAR AND THEY MAKE A LIFETIME MOVIE ABOUT HOW MY HUSBAND CAN NO LONGER LIVE WITHOUT US :)

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TERRIBLE SMELL COMING INTO THE CABIN OF THE VEHICLE WHEN I ACCELERATE AND WHEN IT SITS IN THE SUN. WHEN I ACCELERATE IT SMELLS LIKE A GAS COMING INTO THE CAR, MY KIDS AND I EXPERIENCE FEELING SICK AND HEADACHES. WHEN MY CAR SITS IN THE SUN I GET THIS BURNING GLUE SMELL IN THE CAR THAT ALSO GIVES ME A HEADACHE AND THERE ARE DAYS WHERE I CANNOT DRIVE MY CAR. I HAVE TAKING IT TO THE DEALERSHIP FOUR TIMES AND STILL THE ISSUE IS NOT FIXED, I HAVE SMALL CHILDREN AND I NO LONGER ALLOW THEM TO DRIVE MY VEHICLE DUE TO THE CHEMICALS THAT ARE COMING INTO MY CAR. MY CAR IS NOW STILL SITTING AT DEALERSHIP BECAUSE OF THIS SMELL.

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STRONG EXHAUST SMELL IN CABIN WHENEVER HARD ACCELERATION. FOR EXAMPLE ANYTIME I AM GETTING ON THE FREEWAY FREEWAY.

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THIS HAS HAPPENED TWICE NOW, WHEN DRIVING ON THE HIGHWAY (WITH NO WARNING OR ANY CHECK ENGINE LIGHTS ON) THE ENGINE WILL SUDDENLY STOP, A NOTICE TO "CHECK MANUAL" PLUS A WRENCH LIGHT WILL COME ON. THE VEHICLE WILL NOT ACCELERATE, FORCING YOU TO COAST OR STOP ON THE SIDE OF A ROAD/HIGHWAY. VEHICLE HAS LESS THAN 14,000 MILES ON AND HAS HAD MAINTENANCE AND OIL CHANGES REGULARLY.)

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NOTICED 2 WEEKS AGO THAT THE HANKOOK VENTUS S1 NOBLE2 TIRES ON OUR EXPLORER WERE PEELING AND CHUNKS WERE COMING OUT. WE BROUGHT THE CAR TO THE DEALER SINCE THEY HAD JUST PERFORMED A TIRE ROTATION A COUPLE WEEKS PRIOR AND SAID THE TIRES WERE IN GOOD SHAPE. THEY SAID "OH, YOU HAVE THE HANKOOK? THOSE ARE KNOWN FOR THAT". THEY COULD NOT REPLACE THEM. CONTACTED HANKOOK AND FORD. WE WERE TOLD THEY WOULD PUT NEW HANKOOK TIRES ON, BUT AFTER LOOKING AT THE COMPLAINTS ONLINE AND THE FACT THAT HANKOOK LISTS THE TIRES AS "THE HANKOOK VENTUS S1 NOBLE 2 TIRE IS AN ULTRA HIGH PERFORMANCE ALL-SEASON TIRE THAT IS DEVELOPED SPECIFICALLY FOR HIGH END SPORTS CARS AND MAXIMUM HANDLING." THIS WOULD MEAN THEY ARE NOT DESIGNED FOR A 4 WHEEL DRIVE SUV. WE ARE STILL DEALIGN WITH FORD TO TRY AND GET A DIFFERENT TIRE PUT ON OUR VEHICLE. HOW SUCH AN UNSAFE TIRE CAN BE SOMETHING THAT A CAR DEALER AND MANUFACTURER CAN KNOWINGLY PUT ON A CAR WHEN "IT IS A KNOWN ISSUE ON THIS VEHICLE WITH THIS TIRE" IS BEYOND MY UNDERSTANDING. TREAD WEAR WAS AT 11,100 WHEN THIS ISSUE OCCURRED.

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EXHAUST FUMES IN PASSENGER COMPARTMENT. RETURNED TO DEALERSHIP THREE TIMES AND STILL NO FIX. HAD TO KEEP WINDOWS OPEN TO OPERATE EVEN A SHORT DISTANCE. ONLY 5,200 MILES ON THIS VEHICLE. I HAVE SURVIVED EXPOSURE TO AGENT ORANGE AND TONS OF ASBESTOS IN THE DEFENSE OF OUR COUNTRY BUT I REFUSE TO SUCCUMB TO CARBON MONOXIDE AT THE HANDS OF THE FORD MOTOR CO. MY WIFE AND I LOST OUR INVESTMENT , DOWN PAYMENT, AND TRADE IN VALUE FOR THE EIGHTEEN MONTHS THAT WE OWNED THIS VEHICLE WHICH WE DUBBED THE MOBILE GAS CHAMBER.

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TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING AT ANY SPEED, THE CONTACT SMELLED EXHAUST FUMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE SHARPE MOTOR DEALER WHERE IT WAS DIAGNOSED THAT THE BUMPER NEEDED TO BE REPLACED. THE FUME ODOR REMAINED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE SOURCE OF THE FUMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 16,000.

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WHENEVER YOU ACCELERATE QUICKLY OR PUT THE ENGINE UNDER STRAIN (SUCH AS GOING UP A HILL) AND THE AIR CONDITIONING IS ON AND RECYCLE MODE IS ENGAGED YOU GET A STRONG EXHAUST ODOR INTO THE CABIN. THE VEHICLE HAS BEEN BACK TO THE DEALERSHIP TO FIX THIS PROBLEM BUT THE FIX HAS NOT WORKED.

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THE SEAL AROUND MY WINDSHIELD FLAPS WHEN IT IS WARM OUTSIDE. IT CAUSES A HORRIBLY LOUD NOISE/VIBRATION.

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EXHAUST FUMES ENTER CABIN THRU AIR VENTS WHEN THE CAR IS IN HEAVY ACCELERATION AND AIR IS ON RECIRCULATE.

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WHILE DRIVING AT SPEED THE POWER STEERING FAILED GOING INTO A CORNER, AT THE SAME TIME THE BATTERY WARNING LIGHT APPEARED ON THE DASH. IT WAS A DANGEROUS CURVE. I DROVE THE CAR THE NEXT DAY AND IT HAPPENED A SECOND AND THIRD TIME. WAITING FOR DEALER RESPONSE IT IS UNSAFE AT THE LEAST OR WORSE....

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EXHAUST SMELL IN THE INTERIOR COMING OUT OF THE HVAC VENTS DURING SUSTAINED ACCELERATION SUCH AS GETTING ONTO THE HIGHWAY. HAS BEEN TO FORD AND HAD RELATED TSB PERFORMED AS WELL AS THE EXHAUST CHANGED WITH NO CHANGE IN THE PROBLEM.

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ALONG WITH MANY OTHER EXPLORER OWNERS I AM HAVING AN ISSUE WITH SMELLS IN MY 2016 EXPLORER. WHEN ACCELERATING I GET THE OCCASIONAL ROTTEN EGG/SULFUR SMELL COMING FROM THE VENTS. I ALSO GET ON OCCASION A SMELL OF BURNT EXHAUST IN THE CAR WHEN IDLING OR PARKED FOR A SHORT PERIOD OF TIME. I ALSO GET A STRONG ANTIFREEZE SMELL AFTER DRIVING FOR A WHILE (NO VISIBLE LEAKS). THE DEALERSHIP HAD THE CAR FOR AN ENTIRE DAY AND (AS USUAL) COULD NOT DUPLICATE THE PROBLEMS. FORD NEEDS TO ADMIT THEY HAVE A PROBLEM THAT IS WIDESPREAD AND IT NEEDS TO BE FIGURED OUT NOW. THIS IS MY FIRST FORD SINCE 1993 AND I'M NOT VERY PLEASED WITH MY PURCHASE.

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TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE POWER LIFTGATE INDEPENDENTLY CLOSED AND A WARNING CHIME COULD BE HEARD BEFORE THE LIFT GATE CLOSED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE DEALER DIAGNOSED THAT THE LIFTGATE MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS GIVEN FORD CASE NUMBER: CAS12185619. THE FAILURE MILEAGE WAS APPROXIMATELY 18,500.

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TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS AN ABNORMAL EXHAUST ODOR IN THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.

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WHILE DRIVING @ 50MPH ON A MULTI LANE ROAD, ENGINE IMMEDIATELY WENT TO IDLE AND THE GAS PEDAL WAS INOPERATIVE. LOST ALL POWER AND VEHICLE CAME TO A COASTING STOP. FORTUNATELY THERE WAS AN EXIT NEARBY AND WAS ABLE TO GET THE VEHICLE OFF THE MAIN ROAD. TRIED TO RESTART THE VEHICLE BUT NO EFFECT. HAD VEHICLE TOWED TO DEALER AND THEY REPLACED THE THROTTLE BODY ASSEMBLY. FORTUNATELY THIS DID NOT HAPPEN DURING RUSH HOUR AS THIS COULD HAVE BEEN A VERY DANGEROUS SITUATION. AFTER SEARCHING THE INTERNET, THIS APPEARS TO BE A SYSTEMATIC PROBLEM WITH FORD. JUST WANTED TO GO ON RECORD THAT I ALSO HAD THIS PROBLEM. VEHICLE HAS 11K MILES.

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TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR IN THE VEHICLE SIMILAR TO ROTTING EGGS. THE CONTACT WAS UNABLE TO DETECT THE ORIGIN OF THE ODOR. THE CONTACT STATED THAT THE ODOR WAS GETTING WORSE EVERY DAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

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THE CAR SUDDENLY STOPS ACCELERATING. THIS IS THE 2ND TIME IT HAS HAPPENED TO ME. BOTH TIMES, THE GAS PEDAL WILL NOT WORK, GEARS DO NOT WORK. IT WILL NOT DRIVE OR REVERSE. THE FIRST TIME, THE DEALERSHIP REPLACED THE THROTTLE BODY, SAID THEY HAVE HAD ISSUES WITH SEVERAL AND WITH REPLACEMENT IT HAS CORRECTED THE PROBLEM. I HAVE NOW HAD THE REPLACEMENT AND THE SAME THING HAPPENED AGAIN. IT IS CURRENTLY BACK AT THE DEALER. I BOUGHT THIS VEHICLE NEW IN FEB 2016 AND IT CURRENTLY HAS LESS THAN 10,000 MILES ON IT. THIS IS VERY DANGEROUS AS IT COMES WITH NO WARNING. I COULD BE PULLING OUT IN TRAFFIC AND THE CAR COULD STOP ACCELERATING! I NO LONGER FEEL SAFE DRIVING THIS CAR.

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TREAD ON MY HANKOOK TIRES IS PEELING OFF. THEY HAVE 27,000 MILES ON THEM. I ONLY DRIVE TO WORK AND BACK. THEY ARE THE VENTUS S1 NOBLE 2.

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THE TIRES HAVE 26000 MILES ON THEM AND THE TIRE IS PEELING OFF LIKE FLAKES. I LIVE IN GAINESVILLE, FL, WHICH HAS VERY GOOD ROADS AND I DRIVE 99% OF THE TIME WITHIN CITY OTHER THAN GOING TO ORLANDO OR JACKSONVILLE ON I75. ALSO THE TIRES HAVE WORN OFF WAY TOO QUICKLY THAN NORMAL AS THEY HAVE REACHED 4MM WEAR WITHIN 26000 MILES!! THE TIRE MANUFACTURER IS REFUSING TO REPLACE IT AND ONLY OFFERING 4% DISCOUNT ON NEW TIRES. THIS IS GROSS NEGLIGENCE OF THEIR RESPONSIBILITY AND WARRANTY.

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EXHAUST FUMES WHILE IN MOTION - EGG SMELL LIKE- BURNED HAIR - MOSTLY WHEN ACCELERATING I HAVE NOTICED SINCE W PURCHASED DEALER HAD ME CHANGE ALL OF THE FILLTERS GOING IN FOR A SECOND TRY ON APRIL 25TH

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TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THERE HAD BEEN EXTREMELY STRONG EXHAUST FUMES EMITTING ON THE INSIDE AND OUTSIDE OF THE VEHICLE THAT HAD PROGRESSED. THE DEALER HAD REPLACED THE MUFFLER, PRESSURIZED THE CABIN, INSPECTED THE SEALS AROUND THE REAR OF THE EXHAUST BUT HAD BEEN UNABLE TO DETERMINE IF THE REPAIRS MAY PROVIDE A PERMANENT SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING TO DETERMINE THEIR SOLUTION TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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WHILE DRIVING ON A HIGHWAY AT APPROXIMATELY 55 MPH I HEARD A NOISE AND CAUGHT A GLIMPSE OF A OBJECT FLYING BY THE PASSENGER SIDE WINDOW OF MY VEHICLE. UPON STOPPING TO INVESTIGATE THE SUDDEN OCCURRENCE I DISCOVERED THAT THE PIECE OF PLASTIC TRIM ON THE FRONT WINDSHIELD PASSENGER SIDE HAD BROKEN OFF. I RETRIEVED IT FROM THE SHOULDER OF THE ROAD AND UPON EXAMINATION IT APPEARS THAT THE MOLDED CLIP HOLDERS BROKE AWAY FROM THEIR ANCHORS. FORTUNATELY THERE WAS NO VEHICLE BEHIND ME OR TO MY RIGHT. HAD THERE BEEN A VEHICLE IN CLOSE PROXIMITY THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. I KNOW THAT THIS INCIDENT STARTLED ME. HAVING RESEARCHED THIS TYPE OF INCIDENT I LEARNED THAT OTHER PEOPLE HAVE EXPERIENCED THE SAME PROBLEM WITH THE 2016 FORD EXPLORER. FORD MOTOR COMPANY SHOULD INVESTIGATE THIS ISSUE BEFORE A TRAGEDY OCCURS.

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EXHAUST FUMES IN CABIN- I AM EXPERIENCING A STRONG SULFURIC SMELL IN THE CABIN AFTER HARD ACCELERATION. THIS OCCURS WHEN THE CAR IS RUNNING AND HAS OCCURRED ON BOTH THE HIGHWAY AND ON CITY STREETS.

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TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS AN ODOR OF EXHAUST FUMES INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.

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