What 2,429 owners told NHTSA about the 2016 Ford Explorer

WAS DRIVING ON THE FREEWAY GOING ABOUT 70MPH AND AN ALERT POPPED UP ON THE DASH THAT SAID TERRAIN MANAGEMENT SYSTEM FAULT. FOLLOWED BY ANOTHER ALERT THAT SAID SERVICE ADVANCETRAC. FOLLOWED BY ANOTHER ALERT THAT SAID OUR TRACTION CONTROL WAS TURNED OFF. THE VEHICLE WAS STILL DRIVING FINE SO WE DROVE TO THE NEAREST EXIT TO TURNNOFF THE CAR AND RESTART IT. WHILE WE WHERE PULLING OFF THE EXIT RAMP GOING ABOUT 30MPH THE CAR ALERTED US THAT THE HILL ASSISTANCE WAS TURNED OFF. AND ONCE WE STOPPED AT THE GAS STATION AND TURNED THE CAR OFF ONCE WE TURNED IT BACK ON IT ALERTED US EVERY SINGLE ALERT AGAIN AND THEN A NEW WARNING THAT OUR STEERING WAS LOST AND TO PLEASE PULL OVER SAFELY. WE HAVE TRIES TO TURN CAR ON SEVERAL TIMES AND ITS STILL NOT WORKING.

NHTSA ODI 11025483

MY EXPLORER HAS 29K MILES ON IT AND THE HANKOOK TIRES ARE PEELING! I NOTIFIED THE SERVICE DEPARTMENT SPOKE TO JULIO. WAS TOLD IT IS A COMMON COMPLAINT W THESE TIRES AND IT'S BECAUSE THEY ARE CHEAPLY MADE! I TOLD HIM I'M NOT OKAY W DRIVING AROUND MY BABY AND SON KNOWING THE TIRES ARE PEELING. WE HAVE NOT EVEN HAD THIS VEHICLE FOR TWO YEARS! HE ASSURED ME THEY ARE SAFE AND I TOLD HIM I WANT IT IN WRITING . WELL THE MANAGER WAS TELLING HIM TO TELL ME THEY CAN'T DO THAT BECAUSE IF I HIT SOMETHING AND THEY BURST THEY DO NOT WANT TO BE LIABLE! I OVERHEARD AND WENT OVER AND SHE TOOK ME OUTSIDE AND I STARTED RECORDING HER AND SHE SAID THEY ARE NOT SAFE THEY ARE WORN DOWN!! I THEN TOLD HER THEY SHOULDN'T BE! SHE SAID THEY ALL PERFORMANCE TIRES AND DO NOT LAST AS LONG! I TOLD HER I HAD A HOUR DRIVE BACK W MY 9 MONTH OLD SHE WAS NOT CONCERNED ! I HAVE SENSE BEEN LOOKING ONLINE AND NOTICED THE RECENT RECALL ON HANKOOK TIRES. MINE ARE VENTUS S1 NOBLE 2 AND I CALLED HANKOOK AND WAS TOLD TO CONTACT TXDOT TO COMPLAIN SO HOPEFULLY THEY WILL BE RECALLED AS WELLL. PLEASE DO SOMETHING BEFORE SOMEONE IS SERIOUSLY HURT OR WORSE!!!

NHTSA ODI 11024989

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, EVERY TIME THE ACCELERATOR PEDAL WAS DEPRESSED AN INTENSE EXHAUST ODOR INSIDE THE CABIN DEVELOPED. THE CONTACT ALSO STATED THAT THE VEHICLE PRESENTED THE FAILURE SINCE IT WAS PURCHASED A YEAR AGO. THE VEHICLE WAS TAKEN TO SUNRISE FORD IN FORT PIERCE FLORIDA TWICE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 100. ...UPDATED 11/12/17/*BF CONSUMER STATED CONDITION STILL EXISTS, TRADED THE VEHICLE. UPDATED 7/19/18*JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11024772

CAN LURCH VIOLENTLY WHEN OPERATING AT LOW SPEED SUCH AS IN A PARKING LOT

NHTSA ODI 11024808

EL DIA 12 DE AGOSTO LLEVE MI CARRO AL DEPARTMENT DE SERVICE EN CARMAX EN KILLEEN,TX POR EL PROBLEMA DE MONOXIDO DE CARBONO. AYER 19 DE AGOSTO ME ENTREGARON MI CARRO DESPUESDE UN MES Y UNA SEMANA PORQUE YA HABIAN COREJIDO EL PROBLEMA Y DESPUES DE RECOJER MI CARRO Y MANEJARLO HASTA MI CASA TENGO LOS MISMOS SINTOMAS QUE SENTIA CUANDO MI CARRO TENIA EL PROBLEMA DE MONOXIDO DE CARBONO QUE SON DOLOR DE CABEZA, PRESION EN EL AREA DE LA NARIZ, LA SENSACION DE CANSANCIO COMO SI TE FUERAS A DORMIR. ESTE PROBLEMA NO SOLO ESTA PASANDO CON MI CARRO SON MILES Y MILES DE CARRO NOSE QUE ESTA ESPERANDO ESTA COMPANIA PARA PONER ESTOS CARROS EN RECALL. ESTAN ESPERANDO QUE MUERAN PERSONAS O NINOS PARA PODER TOMAR ACCION CONTRA ESTE PROBLEMA QUE ESTA PONIENDO EN RIESGO LA VIDA DE MUCHAS PERSONAS. ESTE PROBLEMA NO SE CORRIJIO EN MI CARRO Y POR ESA MISMA RAZON VOY A LLEVAR MI CARRO AL DEPARTAMENTO DE SERVICIO DE NUEVO HOY 9/20/2017 Y SI TENGO QUE LLEVARLO DE NUEVO LO VOY HACER TODAS VECES QUE SEAN NECESARIAS POR L AVIDA DE MIS HIJOS Y LA MIA.

NHTSA ODI 11024583

THIS IS NOW THE THIRD SIDEWALL FAILURE ON THIS VEHICLE; ALL THREE TIMES, IT WAS THE RIGHT FRONT TIRE. HANCOOK VENTUS S1 NOBLE 255/50R20 TIRES. FIRST OFF, THESE TIRES ARE RATED FOR 50,000 MILES. AT APPROXIMATELY 28,000 MILES, DEALERSHIP STATED THAT THESE TIRES WOULD NEED TO BE REPLACED SOON. HAVE READ NUMEROUS COMPLAINTS ABOUT LOUSY TREAD LIFE AND SIDEWALL FAILURES ON THIS TIRE/VEHICLE. THE DEALERSHIP ALWAYS TRIES TO CLAIM THAT WE MUST HAVE HIT A POTHOLE. THIS IS NOT THE CASE! THESE TIRES ARE CRAP! FORTUNATELY, ALL THREE INCIDENTS HAVE OCCURRED AT (RELATIVELY) LOW SPEED ON SURFACE STREETS. THANKFULLY, THEY DIDN'T OCCUR AT HIGHWAY SPEEDS. MY WIFE DOES NOT FEEL SAFE IN THIS VEHICLE AND WE STILL HAVE APPROXIMATELY 10 MONTHS LEFT ON THE LEASE.

NHTSA ODI 11024139

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 72 MPH, EXHAUST FUMES ENTERED THE VEHICLE DURING ACCELERATION WITH THE AIR CONDITIONER ACTIVATED. THE CONTACT BECAME ILL FROM THE ABNORMAL ODOR AND VOMITED SEVERAL TIMES. THE VEHICLE WAS TAKEN THREE TIMES TO A LOCAL DEALER (RODEO FORD, 13680 W TEST DR, GOODYEAR, AZ 85338) WHERE IT WAS DIAGNOSED THAT THE SEALING NEEDED TO BE ADDED TO THE VEHICLE AND THE MUFFLER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: 12964208. NO FURTHER ASSISTANCE WAS PROVIDED. THE WARRANTY HAD EXPIRED ON THE VEHICLE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

NHTSA ODI 11024270

WENT TO THE DEALER COMPLAINED ABOUT FRONT END NOISE ALSO FUMES IN CABIN THEY FIXED THE STEERING RACK I ASKED THEM ABOUT THE FUMES THEY TOLD ME TO USE PREMIUM GAS. THIS WAS IN JULY 2017 WITH 11500 MILES NOW IN SEPT STILL 'LL ING WITH FUMES AND STEERING NOISE COMING BACK. DEALER IS KOPPEL THE ODOR CAME UP THE SAME MONTH I BOUGHT IT WITH 900 MILES ON IT LIKE ALL OF US I THOUGHT WE HAD TO BREAK IT IN

NHTSA ODI 11024094

I PURCHASED MY NEW CAR DURING OCTOBER 2015 FROM DEALER IN VA. AFTER SOME TIME, DRIVING THE CAR NOTICED AN ODOR LIKE ROTTEN EGG COMES AND GOES. HOWEVER, I THOUGHT, IT COULD BE DUE TO THE NEW CAR. LATER TIME, I NOTICED EVERY TIME I DRIVE THE CAR, I FEEL TIRED, HAVING HEADACHES, LACK OF ENERGY, AND FALLING SLEEP. I CONSULTED WITH MY DOCTORS AND THEY REALLY DID NOT FIND ANYTHING. UNTIL RECENTLY, WATCHING CHANEL 4 NEWS AND THEY WERE REPORTING THE PROBLEM WITH EXPLORER EXHAUST SYSTEM AND POSSIBLE CARBON MONOXIDE LEAK INTO INTERIOR OF THE CAR. PLEASE ADVISE IF THIS ISSUE IS ACCURATE AND WHAT WE HAVE TO DO TO FIX IT. THANKS

NHTSA ODI 11023334

SINCE I HAVE PURCHASED THE VEHICLE IN FEBRUARY 16 IT HAS BEEN BACK FOR SERVICE NURMOUS TIMES, STARTING 2 DAYS AFTER DELIVERY! MAJOR COMPLAINT HAS BEEN COOLENT LOSS AND BURNING COOLANT SMELL FOLLOWING WITH A OIL LEAK AT THE SAME TIME. THIS IS A NEW VEHICLE 10 MILES ON IT SHOULDN'T HAVE THESE ISSUES SO I DEMANDED A DIFFERENT VEHICLE, WAS REFUSED DUE TO DEMOGRAPHICS! WELL THE DEALER BRUSHES EVERYTHING OFF AS ALL DO SAY IT'S NORMAL IT HAPPENS, AS TIME PASSES IT GOES BACK TO THE DEALER FOR SAME ISSUE THEY REPLACED A OIL SEAL AGAIN AND COOLANT LOSS AND SMELL IS NORMAL TO THEM, THEY CAN'T FIND ANY ISSUES, I TELL THEM IT'S AFTER LONG DRIVES WELL EACH TIME THEY HAVE IT OVER A WEEK. TO BOOT THEY IGNORE MY COMPLAINT ABOUT THE ROTTEN EGG SMELL I GET ON ACCELERATION! THEY TELL ME IT'S PROBABLY THE GAS I'M USING, MIND YOU THIS IS VERBAL AFTER THE FACT, THEY DID NOT WANT TO PUT IT ON THE WORK ORDER. THEY ORDERED A NEW STEERING WHEEL DUE TO IT PEELING. I WAS ALSO TOLD THAT TECHNICALLY I AM RESPONSIBLE FOR THE DIAGNOSIS IF THEY DO NOT FIND ANYTHING WRONG AND THAT I HAD TO COVER THE TECHS TIME, WELL I HAVE TO TAKE IT BACK IN AGAIN FOR NO COOLANT IN THE OVERFLOW FOUL SMELL COMING FROM THE VENTS AND EXAUST SMELL IN THE CABIN. THE VEHICLE HAS 14900 MI SHOULD NOT HAVE THESE PROBLEMS ESPICALY COSTING WHAT IT DID

NHTSA ODI 11022581

I HAVE A 2016 FORD EXPLORER LIMITED EDITION UNDER MY DADS NAME AND MY WIFE IS THE PRIMARY DRIVER ON IT. AFTER GETTING OUR CAR I DROVE IT DAILY AS COMMUTER FOR 2 MONTHS AND SOMETIMES I SMELL SOMETHING BAD INSIDE LIKE BURNED TIRES BUT I JUST IGNORED IT BECAUSE I SAID MY CAR IS BNEW AND MAYBE ITS FROM OUTSIDE AND AFTER THAT MY WIFE START DRIVING IT BUT LAST DECEMBER 2016 WE WENT TO VEGAS AND I JANSSEN (HUSBAND) IS THE ONE DRIVING ON THE CAR AND SMELLED SOMETHING BURNED TIRES INSIDE THE CAR WHILE CRUISING ON IT, I CHECKED THE TIRES/BREAK OUTSIDE BUT I DONT SMELL IT FROM OUTSIDE, SO AFTER THAT WE WENT TO OUR DEALER AND CHECKED IT FOUND OUT THERES A CARBON MONOXIDE PRESENT INSIDE AND THEY FIXED IT BY COVERING THE HOLES OF THE CAR THAT MAY BE THE ENTRY OF SMOKE FROM OUTSIDE AND UPDATING THE SYSTEM AS PER SERVICE GUY TOLD ME "RENE" AND SAID EVERYTHING WORKS WELL NOW. AFTER FEW MONTHS IT WAS JUNE 2017 I SMELLED IT AGAIN AND CONCERNED ME MORE BECAUSE MY WIFE IS PREGNANT AND I KNOW CO2 IS REALLY BAD ON OUR HEALTH AND I KNOW THAT BECAUSE WE ARE BOTH NURSES AND WE SENT IT BACK TO THE DEALER AND MY SERVICE GUY "LUIS " TOLD ME THEY PUT SOME RUBBER IN THE REAR DOOR FOR THE PURPOSE OF SEALING THE DOOR THAT MAYBE THE SMOKE FROM THE EXHAUST IS THE ONE CAUSING IT AND TAKE NOTE " THE CAR STAYS 1 WEEK IN THE SERVICE DEPARTMENT". AND NOW SEPT 2017 THE SAME THING IS HAPPENING AND I CALLED MY DEALERSHIP, I SPOKE TO LUIS AND CASEY AND THEY TOLD ME THERE'S STILL WAITING FOR THE SERVICE MANAGER BECAUSE THEY ARE BUSSY, I TOLD THEM MY CONCERN THAT MY WIFE IS PREGNANT SHE'S ON 8 MONTHS NOW AND IT MAKES ME REALLY CONCERNED OF WHAT IS GOING ON WITH THE CAR BUT THEY JUST TOLD ME TO WAIT, AND MY WIFE DAILY CAR IS IT. SO INCASE SOMETHING HAPPEN WITH MY FAMILY THIS IS NOT REALLY SAFE FOR US, SO I REALLY NEED A BIG HELP FROM YOU NHTSA THAT WE CAN SOLVE THIS PROBLEM, I HEARD OTHERS TOO ESP POLICE. TY

NHTSA ODI 11022723

RE: CASE NUMBER IS 1095836. I AGAIN EXPERIENCED CARBON MONOXIDE IN MY 2016 FORD EXPLORER CABIN. ONCE ON SEPTEMBER 3, 2017 ON A DOWNHILL PATH ON A RURAL ROD IN THE MOUNTAINS ABOVE SANTA FE, NM WITH THE AIR CONDITIONER ON, BUT NOT ON RECIRCULATE MODE AND AGAIN IN SANTA FE ON A CITY STREET ON SEPTEMBER 8, 2017 WITH THE AIR CONDITIONER ON. BOTH TIMES I WAS DRIVING AT 20 - 30 MPH. I HAVE A CARBON MONOXIDE DETECTOR INSTALLED IN THE THIRD ROW OF THE EXPLORER WHICH SET OFF AN ALARM. I IMMEDIATELY TURNED OFF THE A/C AND OPENED THE WINDOWS. THE ALARM TURNED ITSELF OFF ALMOST IMMEDIATELY. I DID NOT NOTICE ANY EXHAUST FUMES. THE FIRST TIME I WAS IN A LINE OF TRAFFIC WITH 3 - 4 CAR LENGTHS BETWEEN THE CAR THAT I WAS FOLLOWING. THE SECOND TIME THERE WAS NO TRAFFIC AHEAD OF ME ON THE CITY STREET.

NHTSA ODI 11022437

CARBON DIOXIDE WARNING. DON'T FEEL SAFE DRIVING THE VEHICLE, WANT TO RETURN AND A DESERVE ALL FUNDS RETURNED. WHAT IS BEING SAID ON THE NATIONAL NEWS IS ABSURD AND IF FORD KNOW ABOUT THIS AND PUTTING MY LIFE AND MY FAMILY'S LIVES AT RISK.

NHTSA ODI 11022385

I HAVE 16,000 MILES AND 14 MONTHS ON THE ORIGINAL HANKOOK TIRES SUPPLIED ON MY NEW VEHICLE. THESE TIRES ARE MARKETED AS 50,000 MILE TIRES. ALL 4 TIRES ARE SHOWING SIGNIFICANT DEGRADATION, TREAD SEPARATION, AND BREAKDOWN. THE TWO TIRES WHICH WERE ON THE FRONT (DUE FOR A ROTATION) ARE SIGNIFICANTLY WORSE. I AM CURRENTLY AT 65% TREAD DEPTH WEAR (AND SHOULD BE CLOSER TO 40%) DUE TO THE CRUMBLING TREAD. DEALER STATED THIS WAS A FAULTY TIRE.

NHTSA ODI 11022112

ALL 4 ORIGINAL HANKOOK TIRES PROVIDED ON MY 2016 FORD EXPLORER ARE SHREDDING AND TREADS ARE DELAMINATING AT 16,000 MILES AND 14 MONTHS OF USE. THERE ARE CURRENTLY 14 OTHER COMPLAINTS ABOUT THIS ISSUE UNDER 2016 FORD EXPLORER COMPLAINTS, BUT THOSE PEOPLE DID NOT LIST THEM UNDER THE TIRES COMPLAINT PORTION OF THIS WEBSITE! PLEASE LOOK INTO THIS ISSUE, AS IT IS CLEARLY NATIONWIDE AND REMINISCENT OF THE FIRESTONE FORD EXPLORER ISSUES!

NHTSA ODI 11022132

WHEN DRIVING THE VEHICLE UPHILL OR ACCELERATING ONTO THE HIGHWAY OR FREEWAY THERE IS A STRONG EXHAUST ODOR IN THE CABIN OF THE VEHICLE COMING FROM THE VENTS. IT WAS DETECTED EARLIER THIS YEAR, HOWEVER WE DID SOME EXTRA DRIVING THROUGH THE SUMMER TO CONFIRM THE ISSUE. ONCE CONFIRMED, WE TOOK IT TO OUR FORD DEALER. THEY COULD NOT RECREATE THE ISSUE, BUT HAD AN IDEA AS HOW TO FIX THE ISSUE. TO FIX IT, THEY HAD TO GET APPROVAL FROM FORD CORPORATE TO DO THE FIX. FORD CORPORATE TOLD THEM THERE WAS NO ISSUE SINCE IT COULD NOT BE RECREATED, AND WE CAN PICK UP THE VEHICLE AT ANY TIME. THE VEHICLE WAS DROPPED OFF AT OUR DEALERSHIP ON AUGUST 31, 2017. WE WERE NOTIFIED TODAY (SEPT. 7, 2017) THAT THE VEHICLE HAS NO ISSUE; THAT THE PROBLEM IS NOT ON THE CIVILIAN EXPLORERS.

NHTSA ODI 11022229

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE EMITTED AN ABNORMAL EXHAUST ODOR THROUGH THE A/C VENTS. THE VEHICLE WAS TAKEN TO APPLE FORD LINCOLN LOCATED AT 8800 STANFORD BLVD, COLUMBIA. MD WHERE IT WAS DIAGNOSED THAT THERE WAS AN EXHAUST FUME LEAK IN THE VEHICLE AND A TSB NEEDED TO BE PERFORMED IN ORDER TO CORRECT THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000.

NHTSA ODI 11021400

I HAVE A FUME SMELLING LIKE BOILED EGGS REALLY STRONG COMING INSIDE MY VEHICLE CAUSING ME TO BECOME NAUSEA WITH HEADACHE AND DIZZINESS

NHTSA ODI 11021485

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT NOTICED AN EXHAUST ODOR IN THE VEHICLE AND EXPERIENCED SEVERE VIBRATION. DUNN FORD WAS CONTACTED (203 W MAIN ST, STIGLER, OK) WHERE IT WAS DIAGNOSED THAT BOLTS WERE LOOSE AND THE EXHAUST ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT TOOK THE DEALER ON APPROXIMATELY TEN OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000.

NHTSA ODI 11021482

I BOUGHT A FORD EXPLORER 2016 FROM AUTOMAX IN KILLEEN, TX. I HAVE BEEN COMPLAINING THAT THERE IS ODER SMELL COMING OUT FROM THE AC VENT. WHEN I BRING MY CAR TO THE DEALER FOR SERVICE FOUND THE CARBON MONOXIDE PROBLEM. I CALLED THE FORD COMPANY AND THEY SAID THEY CAN'T DO NOTHING.

NHTSA ODI 11021639

WHILE PARKED WE NOTICED THE TIRES ON OUR 2016 FORD EXPLORER ARE SHREDDING. ALL 4 TIRES ARE SHREDDING, LITERALLY FALLING APART

NHTSA ODI 11021629

ON THE WINDSHIELD PILLAR, THEY HAVE PLASTIC COVERS HELD ON BY A FEW PLASTIC CLIPS. WHILE DRIVING THE COVER FLEW OFF WITHOUT ME NOTICING. I WAS DRIVING ON A MAJOR HIGHWAY AT 65 MPH. THIS ISSUE HAS BEEN REPORTED ONLINE, AND I CONTACTED FORD DIRECTLY AND THEY REFUSED TO ACKNOWLEDGE OR REMEDY THE SITUATION. THIS COULD HAVE CAUSED A MAJOR ACCIDENT IF A VEHICLE WAS HIT OR TRIED TO AVOID BEING HIT BY THIS PIECE OF PLASTIC. FORD ALSO TOLD ME THAT IF I DID NOT HAVE THE BROKEN PIECE THEY COULD NOT HELP WITH REPAIRS FINANCIALLY. SO THEY EXPECT PEOPLE TO TRY TO LOCATE A SMALL PIECE OF PLASTIC ON A MAJOR HIGHWAY AND RETRIEVE IT WHILE AVOIDING ONCOMING TRAFFIC. A RECALL MIGHT NEED TO BE FORCED IN ORDER FOR FORD TO ACKNOWLEDGE THIS DEFECT IN THEIR VEHICLE BEFORE IT CAUSES A SERIOUS ACCIDENT OR FATALITY.

NHTSA ODI 11021648

2016 FORD EXPLORER XLT V6 TI-VCT FLEX FUEL VEHICLE (FFV). EXHAUST ENTERS CABIN DURING ACCELERATION. PUTRID ODOR OF EXHAUST RESEMBLES A FOUL BLEND OF VOMIT, ROTTEN EGGS, BURNT HAIR, BURNT WAX. HEADACHE AND HORRIBLE SMELL LINGERS IN SINUSES CONTINUES TO DAY FOLLOWING EXPOSURE. STENCH IS MUCH WORSE UNDER HEAVY ACCELERATION AND/OR DRIVING UPHILL WITH REAR A/C ON HIGH FAN SPEED. FORD SERVICE ACKNOWLEDGED WIDE-SPREAD PROBLEM PERFORMED TSB 17-0044 SEALING UNDERBODY SEAMS, REPROGRAMING REAR A/C AND REPLACING EXHAUST COMPONENTS. TSB 17-0044 IS INEFFECTIVE AND PROBLEM PERSISTS. 1. FORD HAS NOT ISOLATED SOURCE OF EXCESSIVE CARBON MONOXIDE (CO), HYDROCARBONS (HCS) AND NITROGEN OXIDES (NOX). IS ENGINE DEFLECTION UNDER ACCELERATION IMPACTING EXHAUST MANIFOLDS CAUSING LEAKAGE IN PIPE JOINTS? IS RICH FUEL MIXTURE IN ENGINE WITH UNBURNED FUEL PRODUCING ELEVATED CATALYTIC TEMPERATURES DAMAGING MANIFOLDS OR JOINTS? ARE FFV ENGINES FITTED WITH UNDERSIZED OR FAULTY CATALYTIC CONVERTERS? 2. EXHAUST SYSTEM FAILS TO EXPEL EXHAUST AWAY FROM VEHICLE. FORD ACKNOWLEDGES AS EVIDENCED BY TSB 17-0044 REPLACING MUFFLERS AND EXHAUST TIPS. 3. EXHAUST GASSES POOL IN BUMPER COVER AND NUMEROUS CAVITIES UNDER BODY. 4. AIR CONDITIONING SYSTEM FANS ACTIVELY PULL EXHAUST INTO THE VEHICLE LIKELY THROUGH AIR EXTRACTOR VENTS IN QUARTER PANELS. FORD ACKNOWLEDGES AS EVIDENCED BY TSB 17-0044 REPLACING AIR EXTRACTOR VENTS AND REPROGRAMMING REAR A/C TO SLOW OR HALT FANS UNDER VARIOUS BRAKING SCENARIOS. FORD MISREPRESENTING ELEVATED CO LEVELS ONLY FOUND IN POLICE INTERCEPTORS. AFTER FORD SERVICE SEALED SEAMS PER TSB 17-0044, I DETECTED 17 PPM OF CO IN TWO DETECTORS. FORD MUST EVALUATE EVERY EXHAUST COMPONENT UNDER LOADING FOR DEFLECTION AND EXCESSIVE HEAT. CAN EXHAUST ENTER VIA MID BODY, ENGINE COMPARTMENT OR COWL IN ADDITION TO REAR OF VEHICLE? PICS ILLUSTRATE REAR INFILTRATION.

NHTSA ODI 11021382

INCIDENT #1 7/11/2017 FORD MOTOR CAS #12918168 SERVICE TO REPAIR THE NAVIGATION UNIT PARKED @ MY HOME ON FRONT SLOPE DRIVE HOURS LATER I STARTED VEHICLE SIDE MIRRORS ON BOTH SIDES BEGAN OPENING & CLOSING UNCONTROLLABLY MY DRIVER SEAT BEGAN MOVING UNSTOPPABLY FORWARD TRIED THE SEAT CONTROL PANEL ON THE DRIVER DOOR & TRIED IGNITION OFF & ON COMPLETELY PINNED MY KNEES AGAINST THE DASH UPPER BODY AGAINST THE STEERING WHEEL AT SOME POINT THE BACK OF THE SEAT FALL BACKWARDS ENOUGH TO ALLOW ME TO CRAWL OUT DEALERSHIP MADE NUMEROUS ATTEMPTS TO RECTIFY BUT A MYSTERY HOW SEAT REVERTED TO FACTORY SETTINGS RETURNED W/ NO REPAIRS MADE DISABLED DOOR CONTROL SO THAT IT WOULD BE SAFE TO DRIVE UNTIL A RESOLUTION WITH FORD MOTOR COULD BE MADE ON 7/13 DISCOVERED THE SEAT WAS NOT IN FACT DISABLED ON 7/14/2017 DEALERSHIP CAME OUT TO MY HOME DID ADJUSTMENTS TO SEAT & DECLARED IT SAFE TO DRIVE. INCIDENT #2 8/26/2017 FORD MOTOR CAS#13006930 I PARKED MY VEHICLE ON MY GRANDDAUGHTER'S BACK SLANTED/SLOPED DRIVEWAY. TURNED IGNITION OFF & MY CAR CAR JUMPED BACKWARDS (LIKENED TO A MANUEL TRANSMISSION JUMPING OUT OF GEAR). AFTER GETTING OUT OF MY CAR & BEFORE MY HAND TOUCHED THE DOOR HANDLE TO THE DRIVERSIDE BACK DOOR MY GREAT GRANDSON STARTED SCREAMING FOR ME I OPENED THE DOOR TO FIND HIM SMASHED BETWEEN THE BACK OF DRIVER SEAT & CHILD SEAT. DEALERSHIP CAME & INSPECTED THE SITUATION. MY INIBULIZER MEDICAL BAG FOUND TIGHTLY WEDGED ON THE FLOOR BOARD PREVENTED THE SEAT FROM MOVING AN ADDITIONAL 2-4" GM TOOK MY VEHICLE TO THE DEALERSHIP LEAVING ME WITH A VEHICLE TO USE UNTIL THIS ISSUE IS RESOLVED. ON 8/30/2017 FORD MOTOR REGIONAL SERVICE MANAGER CONTACTED ME & DEEMED MY VEHICLE AS "OPERATING AS DESIGNED" SAID NO ERRORS WERE DISCOVERED UPON INSPECTION. STATED NO FURTHER ACTION TO BE DONE BY FORD MOTOR.

NHTSA ODI 11020900

WE BOUGHT FORD EXPLORER 2016 FROM VISTA FORD WOODLAND HILL AND WE HAVE BEEN COMPLAINING THAT THERE IS ODER SMELL COMING OUT FROM THE AC VENT. AFTER REPEATED COMPLAIN THE SERVICE TEAM WASN'T ABLE TO FIND THE PROBLEM SO FORD COOPERATE REFEREED TO THE ANOTHER DEALER GALPIN FOR THE SECOND OPTION AND THEY FOUND OUT THERE WAS A GAS LICKAGE FROM THE AC VENT AND THEY TRIED TO FIX IT BUT THERE STILL SMELL COMING OUT FROM AC VENT. MY AND MY WIFE HAVE BEEN FACING CONSTANT MEDICAL ISSUE SUCH AS HEAD ACE, DIFFICULT TO SLEEP IN THE NIGHT, RUNNING NOISE IN / AFTER TRAVEL IN THE SUV AND SOME IT MAKES ME FALL SLEEP WHILE DRIVING. FEW TIMES I ALMOST CAUSE ACCIDENT WHILE ON THE FREEWAY.

NHTSA ODI 11021001