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What 2,429 owners told NHTSA about the 2016 Ford Explorer

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (2,429)Crash / fire / injury (77)Body & structure (574)Steering (527)Engine (379)Transmission & drivetrain (213)Electrical system (124)Engine & cooling (114)Fuel system (110)Airbags (99)Speed control (76)Suspension (73)

Newest first · 2,429 complaints · page 78 of 98

Jan 26, 2018

ANYTIME I ACCELERATE TO HIGHWAY SPEEDS, A STRONG EXHAUST ODOR FILLS THE PASSENGER CABIN. I WAS TOLD IT WAS NOTHING TO WORRY ABOUT BUT NOW I SAW A NEWS ARTICLE THAT RAISED NEW CONCERNS AND SUGGESTED REPORTING THIS ISSUE IF PRESENT.

NHTSA ODI 11065027

Jan 26, 2018

BEEN GETTING HEADACHES FOR THE PAST MONTH AS WELL AS DIZZINESS AND FEELINGS OF NAUSEA. YESTERDAY CAR HAD OVERWHELMING EXHAUST ODOR INSIDE OF CAR THAT MADE ME EXTREMELY ILL ALL DAY YESTERDAY... I DID CALL FORD AND THEY HAD IT TOWED TO A FORD DEALER WHO STATED THEY WILL CHANGE OUT CLIPS. WANT TO BE SURE TO REPORT AS IT APPEARS IT IS AN ONGOING PROBLEM WITH THIS VEHICLE TYPLE.. THE SMELL COULD BE SMELT AS SOON AS CAR WAS TURNED ON, AND WORSENED AS CAR WAS DRIVING DOWN ROAD. FASTER THE CAR WOULD MOVE THE WORSE IT GOT.

NHTSA ODI 11065213

Jan 26, 2018Electrical system

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY STARTED ITSELF WITHOUT WARNING. WOODY SANDERS FORD (235 W MITCHELL AVE, CINCINNATI, OH) WAS CONTACTED AND STATED THAT THIS PARTICULAR FAILURE ONLY APPLIED TO THE POLICE CRUISERS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000. THE VIN WAS NOT PROVIDED.

NHTSA ODI 11065296

Jan 26, 2018

I REPORTED THIS EARLIER TODAY, BUT WANTED TO ADD TO HERE THAT I TALKED TO A REPRESENTATIVE TO FORD AND TOLD HIM THAT THE CAR WAS LEAKING EXHAUST INTO THE CAB OF THE CAR. HE ADVISED ME TO "DRIVE IT" TO ANOTHER DEALERSHIP ABOUT 20-30 MINUTES AWAY. I ASKED IF HE WAS WILLING TO PUT HIS CHILD IN THIS CAR AS THIS IS WHAT HE IS ADVISING ME TO DO. HE SAID HE WOULD NOT. PLEASE USE THIS INFORMATION AS YOU CAN AS FORD CUSTOMER SERVICE IS NOW PUTTING PEOPLE IN AND OUTSIDE OF THE CAR IN SERIOUS DANGER BY ADVISING THEM TO DRIVE VEHICLES THAT ARE OBVIOUSLY NOT ROAD WORTHY. DISGUSTING A COMPANY IS ALLOWED THIS... THANKS

NHTSA ODI 11065276

Jan 26, 2018Engine

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 30 MPH, THE CONTACT OBSERVED AN ODOR UNDERNEATH THE THIRD ROW SEATS. THE CONTACT BEGAN FEELING DROWSY AND DIZZY. THE ISSUE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO APPLE FORD LINCOLN (8800 STANFORD BLVD, COLUMBIA, MD 21045, (866) 841-9642) WHERE IT WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.

NHTSA ODI 11065314

Jan 25, 2018Engine

FROM THE DAY I TOOK DELIVERY OF MY 2016 FORD EXPLORER SPORT, THERE WAS A PROMINENT SMELL IN THE CABIN THAT APPEARED UNDER MODERATE ACCELERATION. I INITIALLY BELIEVED IT TO BE CAUSED BY THE "BREAKING IN" OF A NEW ENGINE. HOWEVER, THE PROBLEM PERSISTED. PASSENGERS WOULD CONTINUALLY ASK ME ABOUT THE AWFUL "ROTTEN EGG" SMELL IN MY EXPLORER. I WAS GETTING HEADACHES AND FEELING NAUSEOUS AT TIMES WHILE DRIVING MY EXPLORER. AFTER RESEARCHING THE ISSUE ON THE INTERNET, I FOUND COUNTLESS REPORTS OF OTHERS HAVING THE SAME EXPERIENCE WITH THEIR EXPLORERS. I TOOK MY VEHICLE TO AUTO NATION FORD IN SCOTTSDALE, AZ AND THE SERVICE ADVISOR TOLD ME THEY'VE HAD SEVERAL FOLKS WITH THE SAME ISSUE AND THAT FORD HAD ISSUED A SERVICE BULLETIN ON HOW TO RESOLVE THE PROBLEM. I WAS TOLD THAT THERE WAS A DESIGN FLAW LEADING TO THE EXHAUST FUMES RE-ENTERING THE VEHICLE THROUGH THE VENTILATION SYSTEM. THE ADVISOR INDICATED THEY WOULD NEED THE CAR FOR AT LEAST A WEEK TO RE-SEAL THE SYSTEM TO MINIMIZE THE PROBLEM. AFTER HAVING MY VEHICLE FOR SEVERAL WEEKS, I RECEIVED IT BACK AND THE ISSUE WAS NOT RESOLVED. I RETURNED THE CAR TO FORD AND THEY ARRANGED FOR ME TO HAVE LOANER EXPLORER WHILE THEY WORKED ON MINE. IT HAD THE SAME EXACT ISSUE. MY EXPLORER WAS AT THE DEALER FOR WELL OVER A MONTH AND I WAS TOLD THAT THEY WERE WAITING FOR FORD TO ENGINEER AND MANUFACTURE THE PARTS NEEDED TO FULLY RESOLVE THE EXHAUST LEAKS. AFTER FINALLY GETTING THE CAR BACK, THE ISSUE INITIALLY SEEMED TO IMPROVE, BUT QUICKLY RETURNED. THE DEALER HAS STATED THEY HAVE DONE ALL THEY CAN AND THAT NO OTHER FIX EXISTS. THIS IS COMPLETELY UNACCEPTABLE AND UNSAFE. I HAVE A WIFE AND 3 CHILDREN AND I DO NOT FEEL COMFORTABLE DRIVING WITH THEM IN THE VEHICLE BEYOND VERY SHORT TRIPS. WE'VE EVEN GONE SO FAR AS TO RENT VEHICLES FOR FAMILY ROAD TRIPS DUE TO THE ISSUES WITH OUR EXPLORER.

NHTSA ODI 11064858

Jan 25, 2018Engine

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT FELT VERY TIRED, WEAK, DIZZY, AND SLEEPY. SINCE THE CONTACT WAS SUFFERING FROM A COLD AT THE TIME, SHE COULD NOT DETERMINE IF THERE WAS AN ODOR IN THE VEHICLE. THE CONTACT WAS ABLE TO DRIVE BACK HOME. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 36,315.

NHTSA ODI 11064950

Jan 25, 2018Engine

UNDER ACCELERATION THERE ARE INSTANCES OF WHAT SEEM TO BE EXHAUST FUMES BEING PRESENT IN THE CABIN OF OUR EXPLORER. THIS HAS LED TO HEADACHES FOR MYSELF, MY WIFE AND OUR 7 YEAR OLD SON.

NHTSA ODI 11064970

Jan 24, 2018EngineFuel system

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THAT CONTACT STATED THAT WHILE DRIVING, THERE WAS AN ODOR OF FUEL EMITTING INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A UNKNOWN LOCAL FORD DEALER FOR A DIAGNOSIS WHERE THE MECHANIC ADVISED THE CONTACT THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT AGAIN WAS DRIVING THE VEHICLE A WEEK LATER, AND SMELLED A FUEL ODOR AGAIN INSIDE THE VEHICLE. THE CONTACT CALLED THE FORD MOTOR COMPANY LOCATED AT 1 AMERICAN ROAD , DEARBORN, MI 48126 (313)322-3000, AND WAS ADVISED TO DROP OFF THE VEHICLE FOR A DIAGNOSIS. THE CONTACT WAS ADVISED THE FUEL PUMP WAS LEAKING FROM A CRACK IN THE PUMP. IT WAS UNKNOWN IF THE MANUFACTURER WAS CONTACTED OR NOT. THE FAILURE MILEAGE WAS 40,000.

NHTSA ODI 11064550

Jan 24, 2018

THE INTERIOR OF THE CAR FILLS WITH EXHAUST SMELLS. IT IS OVERPOWERING AND HAS CAUSED NAUSEA AND HEADACHES IN MYSELF AS WELL AS MY TWO OLDER CHILDREN. I AM NOT SURE HOW IT IS AFFECTING MY 3 MONTH OLD. THE SMELL IS UNCOMFORTABLE AND THE ONLY WAY TO GET RID OF IT IS TO STOP THE CAR AND OPEN WINDOWS. IT HAPPENS WHEN VEHICLE IN MOTION AS WELL AS STATIONARY.

NHTSA ODI 11064562

Jan 24, 2018

CAR HAS SMELLED AWFUL SINCE LEASING. BEING GASSED WITH CARBON MONOXIDE EVERY TIME I DRIVE IT. TOOK IN FOR RECALL TO VARSITY LINCOLN. THEY DID NOT ADDRESS IT. DROVE CAR TO FRANKENMUTH FOR THANKSGIVING DINNER 1 1/2 HOUR RIDE. SOMETHING POPPED AND THE MOST AWFUL GAS SMELL CAME OUT AND NEVER WENT AWAY EVERYBODY AROUND US COULD SMELL IT. DROPPED IT OFF AT TOM HOLZER FORD. THEY ADDRESSED THE RECALL AND SMELL BY PUTTING ADSHESIVE (TAPE) AND SEALANT (GLUE) CALLED AND TOLD IT IT WAS READY. THE SMELL WAS NOT GONE TOOK IT BACK 4 DAYS LATER. WAS TOLD THE TRANSFER CASE BLEW AND THEY WOULD NEED IT FOR A FEW DAYS TO FIX IT. PICK UP CAR STILL SMELLED AWFUL. WENT UP NORTH LAST WEEK. THREE HOUR RIDE. THE FIRST HOUR I HAD THE BACK WINDOWS OPEN AS ALWAYS CAUSE I KNOW I AM BEING POISONED. THE NEXT TWO HOURS WERE POURING RAIN COULD NO LONGER DRIVE WITH WINDOWS OPEN. STOPPED FOR GAS AND GROCERIES. GOT OUT OF EXPLORER AND WAS DIZZY, NAUSEATED AND MY HEART HURT COULDN'T THINK OF WHAT GROCERIES I NEEDED CLERK ASKED IF I WAS OK. TOLD HIM NOT SURE WHAT WAS WRONG WITH ME FIGURED IT OUT I WAS POISONED CARBON MONOXIDE

NHTSA ODI 11064645

Jan 24, 2018Engine

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE ACCELERATOR PEDAL FOR EXTENDED PERIODS OF TIME, A FOUL ODOR WAS PRESENT INSIDE THE VEHICLE. THE CONTACT INDICATED THAT THE FAILURE MAINLY OCCURRED WHILE ASCENDING UP A HILL OR DRIVING ON THE HIGHWAY. THE VEHICLE WAS TAKEN TO DANA FORD (266 W. SERVICE RD, STATEN ISLAND, NY), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,900.

NHTSA ODI 11064682

Jan 24, 2018Wheels

HANKOOK VENTUS S1 NOBLE 2 TIRES SIZE 255/50R20 105H. THEY CAME ON MY VEHICLE WHEN I BOUGHT IT BACK IN JUNE 2016. I ONLY HAVE 13,900 MILES ON MY TIRES AND THE TREADS SPLITTING, CRACKING AND PEELING HORRIBLY THEY ARE SUPPOSED TO BE WARRANTIED FOR 50,000 MILES. I WENT TO MY FORD DEALERSHIP ABOUT THE TIRES AND THEY CONTACTED HANKOOK AND THEY ARE PRO-RATING MY TIRES AS 50% TREAD WORN AND GOING TO MAKE ME PAY FOR 2 NEW TIRES BUT SAID THEY ARE DISCOUNTING THEM BUT WITH ME PRICING THE TIRES THEY AREN'T. TIRES AREN'T SUPPOSED TO BE DOING THIS LESS THAN 14,000 MILES. I SAW OTHER COMPLAINTS FROM OTHER PEOPLE ON HOW HORRIBLE THE TIRES ARE AND THE SAME HAPPENING WITH THEM. I WOULD OF NEVER KNOWN THIS IF IT WASN'T TO CHECK MY TIRES AND THE PERSON AT THE TIRE PLACE TOLD ME HOW BAD THE TIRES ARE.

NHTSA ODI 11064714

Jan 23, 2018Engine

SMELL OF EXHAUST ENTERS IN PASSENGER CABIN WHENEVER DRIVING WHEN RPMS ARE HIGHER.

NHTSA ODI 11064362

Jan 23, 2018Wheels

THE TIRES ON MY 2016 FORD EXPLORER SPORT ARE VENTUS S1 NOBLE 2 20 INCH TIRES AND THEY HAVE BEEN PEELING, CHIPPING AND CRACKING FOR THE PAST 8 MONTHS. I ROTATE MY TIRES EVERY 7000 TO 8000 MILES BUT THE TIRES ARE WEARING PREMATURELY. I'VE BEEN TOLD THAT IT IS SAFE TO DRIVE BUT THESE SHOULDN'T BE HAPPENING ON A VEHICLE WITH LESS THAN 40,000 MILES. REALLY, THIS SHOULD BE HAPPENING AT ALL. THERE WAS A RECALL ON THESE TIRES BUT ONLY ON THE 18 AND 19 INCH TIRES NOT THE 20 INCH. THERE SHOULD HAVE BEEN A RECALL ON THE 20 AS WELL.

NHTSA ODI 11064417

Jan 22, 2018Engine

BEGAN FEELING VERY SICK ON FRIDAY JANUARY 5TH, CAR HAD BAD EXHAUST SMELL. HEADACHE, DIZZINESS, NAUSEA, THIS CONTINUED OVER THE WEEKEND SO MUCH SO THAT I DID NOT DRIVE ANYWHERE SUNDAY FROM 1:00 ON OR AT ALL ON MONDAY. WOKE UP TUESDAY FEELING OK AND DROVE MY CAR TO WORK, WHILE DRIVING THE 4 MILES ON THE FWY TO GET THERE MY CAR STARTED SMOKING PROFUSELY FROM THE EXHAUST PIPE. I IMMEDIATELY TOOK IT TO FORD, IT IS STILL THERE. THEY ARE REFUSING TO PAY FOR REPAIRS, THEY SAY TURBO ENGINE AND ENGINE NEED REPAIR/REPLACEMENT. COULD THIS HAVE TO DO WITH THE EXHAUST ISSUES I SEE PEOPLE KEEP HAVING? NEVER ONCE DID THE CHECK ENGINE LIGHT COME ON SINCE I'VE OWNED THE VEHICLE (2 YRS, 2 MONTHS) COULD THERE REALLY BE THAT MUCH WRONG WITH THE CAR WITHOUT EVEN A HINT THERE WAS AN ISSUE AND NO CHECK ENGINE LIGHT?

NHTSA ODI 11064289

Jan 20, 2018Fuel system

I BOUGHT THE 2016 FORD EXPLORER XLT LAST WEEK FROM A FORD DEALER, I DROVE IT HOME WHICH IS 35-40 MINUTES AWAY FROM THE FORD DEALERSHIP AND BOTH MY WIFE AND I HAD SEVERE HEADACHE. THERE WAS AN ODOR INSIDE THE CABIN WHICH WAS CAUSING THE HEADACHE/NAUSEA. WE COULDNT EXPLAIN WHY THE ODOR WAS THERE AND WHEN WE RESEARCHED ONLINE, WE WERE SHOCKED TO FIND THAT THE FORD EXPLORER HAD THE CARBON MONOXIDE LEAK ISSUE. WE ARE NOT ABLE TO DRIVE OUR CAR FOR MORE THAN 15-20 MINUTES WITHOUT GETTING A HEADACHE.

NHTSA ODI 11063902

Jan 19, 2018Engine

SUDDENLY HAVE AN INFLUX OF EXHAUST FUMES IN CABIN AREA WHILE THE VEHICLE IS RUNNING BUT ESPECIALLY WHILE IDLING. APPEARS TO ENTER FROM AIR CONDITIONER AND THERE IS A STRONG ODOR UNDER THE HOOD.

NHTSA ODI 11063818

Jan 18, 2018SteeringCrash

I WAS DRIVING MY PREGNANT WIFE (31 WEEKS) AND MY 22 MONTH OLD DAUGHTER TO CHURCH THIS PAST SUNDAY (1/14/18), WHEN WE ENTERED A SHARP LEFT HAND CURVE. WE GOT TO THE HALFWAY POINT IN THE TURN WHEN THE STEERING WHEEL COMPLETELY LOCKED UP AND SENT US INTO A DITCH AND BANK. THANK GOD NOBODY WAS COMING IN THE OPPOSITE DIRECTION OR WE COULD HAVE BEEN SERIOUSLY INJURED OR WORSE! THERE WAS ABSOLUTELY NO WARNING; NO LIGHT, NO SENSOR, NOTHING. THE WHEEL SIMPLY LOCKED TIGHT IN THE TURNED POSITION AT ROUGHLY 30 MPH. I LATER LEARNED FORD HAS BEEN USING ELECTRONIC CONTROLLED POWER STEERING AND THIS IS A COMMON OCCURRENCE ACROSS VARIOUS FORD MODELS WITH NO KNOWN RECALLS. HOW MANY PEOPLE HAVE BEEN KILLED THAT CAN'T TELL THEIR STORY? THERE IS NO WAY WE'LL BE KEEPING THIS VEHICLE AND FORD SHOULD BE MADE TO REDESIGN THEIR STEERING OR RETURN IT BACK TO THE ORIGINAL, BELT-DRIVEN DESIGN.

NHTSA ODI 11063620

Jan 17, 2018Engine

VERY STRONG EXHAUST FUMES ENTERING VEHICLE AT OR ABOVE 3500 RPM. IT HAPPENS EVERY TIME ACCELERATING TO HIGHWAY SPEED. ENTIRE CAB FILLS WITH FUMES IMMEDIATELY AND DOES NOT DISAPATE UNTIL ALL WINDOWS ARE ROLLED DOWN. EXPERIENCED HEADACHES, DIZZINESS AND NAUSEA. OWNER HAD TO TRADE VEHICLE (AT THEIR EXPENSE) AS DEFECT WAS CAUSING DAILY HEALTH PROBLEMS. FORD NEEDS TO BE FORCED TO NOTIFY CONSUMERS ABOUT THIS PROBLEM BEFORE VEHICLE IS PURCHASED. OWNER HAD 2015 FORD EXPLORER WITH SAME PROBLEM AND WON LEMON LAW CASE AGAINST FORD - LEMON LAW ARBITRATORS SMELLED WHAT THEY DESCRIBED AS EXHAUST FUMES DURING LEMON LAW HEARING TEST DRIVE. FORD REPAIR ATTEMPTS DO NOT WORK! NHTSA AND FORD NEED TO DETERMINE FIX OR RECALL VEHICLES. EXHAUST FUMES CONTAIN CARBON MONOXIDE AS WELL AS MANY OTHER TOXIC CHEMICALS. FORD ADMITS EXHAUST FUMES ENTERING VEHICLE BUT CLAIMS LOW VOLUME/SAFE. PLEASE CONSIDER THAT INFANTS AND YOUNG CHILDREN CANNOT BE EXPOSED TO SAME CARBON MONOXIDE LEVELS AS ADULTS WITHOUT VERY SERIOUS AND LIFE THREATENING HARM. ASK A DOCTOR, NOT FORD!!!

NHTSA ODI 11063238

Jan 17, 2018Engine

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL EXHAUST ODOR IN THE VEHICLE. THE VEHICLE WAS TAKEN TO ROCKWALL FORD (990 I-30, ROCKWALL, TX 75087, (972) 290-2200) WHERE IT WAS DIAGNOSED THAT THERE WERE EXHAUST FUMES FROM THE ENGINE THAT ENTERED THE VEHICLE. THE CONTACT WAS INFORMED THAT THERE WAS A WARRANTY REPAIR PROVIDED BY THE MANUFACTURER. THE VEHICLE WAS REPAIRED; HOWEVER, WHILE TEST DRIVING THE VEHICLE, THE CONTACT BECAME ILL FROM THE EXHAUST FUMES. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

NHTSA ODI 11063297

Jan 17, 2018Wheels

THE TIRES ON YM 2016 FORD EXPLORER ARE THE WORST I HAVE EVER SEEN. I HAVE UNDER 24,000 MILES ON MY LEASED XLT MODEL AND THE TIRES ARE LITERALLY SHREDDING. THERE IS MORE HORROR STORIES AT THE CONSUMER REPORTS REVIEW OF THE TIRE... IT IS THE 255/50R20 TIRE.... UNBELIEVABLE THAT FORD WOULD SEND THESE OUT WITH THEIR VEHICLES. I HAVE 2 YOUNG CHILDREN AND THIS IS SO DANGEROUS! HTTPS://WWW.CONSUMERREPORTS.ORG/PRODUCTS/ULTRA-HIGH-PERFORMANCE-ALL-SEASON-TIRE/HANKOOK-VENTUS-S1-NOBLE-2-222992/OVERVIEW/

NHTSA ODI 11063308

Jan 16, 2018Fuel system

TL-CONTACT OWNS A 2016 FORD EXPLORER ---- CONTACT HAS BEEN SMELLING GAS ON THE DRIVERS SIDE ON THE INSIDE OF THE CAR-- VEHICLE HAS BEEN IN SHOP TWICE FOR GAS SMELL --- CONTACT BROUGHT VEHICLE TO FORD DEALERSHIP -- FORD STATED THERE IS A RECALL ON ENGINE PARTS --- CONTACT STATED SHE NO LONGER WANTS VEHICLE WANTS TO SELL VEHICLE BACK TO DEALERSHIP TO GET MONEY BACK AND GET A DIFFERENT VEHICLE ---- 1RECALLSASSOCIATED WITH THIS VIN NOV 29,2017 MANUFACTURER RECALL NUMBER17S40 NHTSA RECALL NUMBER17V767 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARYAFFECTED VEHICLES ARE EQUIPPED WITH SUSPECT POWER DRIVER AND FRONT PASSENGER SEATS. FORD TEAM REVIEWED SUPPLIER PROCESS, MAINTENANCE AND WARRANTY RECORDS TO DETERMINE THE POPULATION OF AFFECTED PARTS. THE FORD PROCESS IS CAPABLE OF TRACING FRONT SEAT ADJUSTER PRODUCTION TO THE VEHICLE IN WHICH THE FRONT SEAT ADJUSTER IS INSTALLED. SAFETY RISKA FRONT SEAT CUSHION WITH A MISSING UPPER LEFT-HAND PIVOT BOLT MAY EXPERIENCE INCREASED SEAT DEFLECTION IN A CRASH AND NOT PROPERLY RESTRAIN OCCUPANTS, INCREASING THE RISK OF INJURY. REMEDYOWNERS WILL BE NOTIFIED BY MAIL AND INSTRUCTED TO TAKE THEIR VEHICLE TO A FORD OR LINCOLN DEALER TO MEASURE THE TORQUE OF THE POWER SEAT TRACK UPPER PIVOT LINK BOLT. IF THE BOLT PASSES THE TORQUE INSPECTION, DEALERS WILL REMOVE AND CLEAN THE BOLT, APPLY NEW THREADLOCK, AND REINSTALL THE BOLT TO THE SPECIFIED TORQUE. THIS REPAIR WILL COMPLETE THE FSA. IF THE BOLT FAILS THE TORQUE INSPECTION, THREADLOCK WILL BE ADDED AND THE BOLT WILL BE REINSTALLED AS AN INTERIM REPAIR FOR SOLD UNITS UNTIL THE FINAL REPAIR IS AVAILABLE. UNSOLD UNITS WILL BE HELD UNTIL THE FINAL REPAIR IS COMPLETE. THE FINAL REPAIR WILL INCLUDE REPLACEMENT OF THE LIFT LINK WITH NEW BUSHINGS

NHTSA ODI 11063005

Jan 15, 2018Fuel system

CARBON MONOXIDE LEAKS FROM THE EXHAUST INTO THE PASSENGER COMPARTMENTS, ESPECIALLY WHEN THE A/C RECIRCULATE IS ON

NHTSA ODI 11062768

Jan 10, 2018Speed control

WHEN DRIVING ESPECIALLY ON FREEWAY, THE VEHICLE STARTS TO STALL AND TAKES TIME TO FIND THE SPEED. IT'S COME CLOSE TO ACCIDENTS AS I'VE TRIED TO GET OVER IN TIME WHEN MERGING. HAS HAPPENED SO FAR MORE THAN 5 TIMES. SOMETIME IT HAPPENS AS SOON AS YOU ENTER THE FREEWAY.

NHTSA ODI 11062080

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How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Ford Explorer verdict →