What 2,429 owners told NHTSA about the 2016 Ford Explorer

THERE IS A ROTTEN EGG SMELL EVERYTIME WE ACCELERATE AT A HIGH SPEED WHEN THE ECOBOOST IS USED. I'VE TAKEN IT TO FORD TO HAVE SEALS CHECKED AND THE SMELL IS STILL THERE. MY TODDLER COMPLAINS OF HEADACHES EVERYTIME WE'RE IN THE VEHICLE AND I'VE HAD NAUSEA SEVERAL TIMES. I AM NOW PREGNANT AND WORRY THE FUMES WILL AFFECT THE UNBORN BABY.

NHTSA ODI 11093528

THERE IS A DESIGN DEFECT IN THE FRONT PARKING SENSORS WHERE AFTER FREEZING, WATER CAN ENTER THE OPENING OF PARKING SENSOR AND SHORT CIRCUIT THE WIRING HARNESS CAUSING THE PARKING AID SYSTEM TO FAULT. THIS PREVENTS THE DRIVER FROM UTILIZING THIS KEY SAFETY FEATURE WHEN PARKING OR BEING ALERTED ON THEIR CLOSE PROXIMITY OF SURROUNDING OBJECTS.

NHTSA ODI 11093440

IT JOLTS, LUNGES, TRANSMISSION DOESN'T ENGAGE AND SLAMS INTO GEAR HARD IT MAKES YOU FEEL YOU GOT REAR ENDED WITH A BIG BANK. SLOW TO ACCELERATE AND WHEN IT FINALLY DOES IT LUNGES

NHTSA ODI 11093175

I HAVE OWNED MY VEHICLE FOR TWO WEEKS AND ALREADY I HAVE NOTICED A HUGE SAFETY ISSUE WITH THE VEHICLE. THE AUTOMATIC THIRD ROW SEATS THAT USE THE BUTTONS LOCATED ON THE LEFT WALL ARE COMPLETELY UNSAFE! ONCE ENGAGED THERE IS ABSOLUTELY NO WAY TO STOP IT FROM MOVING. I ACCIDENTALLY HIT THE WRONG BUTTON, I WANTED TO FOLD THE LEFT SEAT BUT HIT THE RIGHT SEAT, AND I HAD NO WAY TO STOP IT FROM CRUSHING ALL OF MY BELONGING BEFORE IT STOPPED AND FOLDED BACK TO THE POSITION IT WAS PREVIOUSLY IN. THERE IS NO WAY TO DISABLE THESE BUTTONS. I HAVE A YOUNG CHILD AND I AM SCARED OF WHAT MAY HAPPEN IF SHE WERE TO HIT ONE OF THESE BUTTONS AND I CANNOT STOP THE SEAT FROM CLOSING ON HER. THIS FEATURE NEEDS A SHUT OFF SWITCH AND BUTTONS THAT ARE NOT EASILY ACCESSED FOR LITTLE FINGERS TO PUSH. I AM ALREADY IN THE PROCESS OF LOOKING FOR A NEW VEHICLE BECAUSE OF THIS EXTREMELY DANGEROUS FEATURE.

NHTSA ODI 11092320

I BOUGHT MY FORD EXPLORER 2 YEARS AGO BRAND NEW AND EVERYS SINCE I BOUGHT IT I HAVE HAD HEADACHES. DIZZINESS WHILE DRIVING AND ELECTRICAL PROBLEMS WITH IT. MY HUSBAND HAS ALSO BEEN TREATED FOR HEADACHES AND WE BELIEVE IT IS FROM OUR FORD, WE DON'T HAVE THESE ISSUES UNTIL WE ARE IN THE CAR FOR LONG PERIODS OF TIME. THE DASHBOARD GOES BLANK A LOT AND IT LOSES POWER.

NHTSA ODI 11092049

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, A GRINDING NOISE WAS HEARD COMING FROM THE STEERING WHEEL. THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT ALSO STATED THAT THE VEHICLE JERKED WHEN ATTEMPTING TO CHANGE LANES. THE VEHICLE WAS TAKEN TO THE DEALER (FAIRWAY FORD OF EVANS, 4333 WASHINGTON RD, EVANS, GA 30809, (706) 854-9200) WHERE IT WAS DIAGNOSED THAT THE INTERNAL FAULT ELECTRIC RACK AND PINION ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WERE UNABLE TO ASSIST. THE FAILURE MILEAGE WAS 56,442.

NHTSA ODI 11091700

STEERING IS MAKING GRINDING NOISE AND IS VERY DIFFICULT TO TURN, AT TIMES WHEN ENTERING CURVES OR DRIVING. THE STEERING WHEEL GETS STUCK WHEN YOU HAVE TO FIRMLY GRASP IT AND IT THEN JERKS YOU EITHER DIRECTION. IT'S A SAFETY ISSUE, IT'S LOSING STEERING CONTROL. GOING TO JERK ME INTO ONCOMING TRAFFIC OR PULL ME OFF THE ROAD. I HAVE CHILDREN AND THIS IS OUR PRIMARY CAR TO DRIVE AND WE ARE AFRAID OF THE STEERING. IT HAPPENS ALSO JUST BACKING IN AND OUT . VERY STIFF TO CONTROL. SAFETY ISSUE IN ALL WAYS. I'VE TAKEN TO FORD DEALERSHIP AND THEY DIAGNOSED IT AS A INTERNAL FAULT IN THE ELECTRIC RACK AND PINION STEERING ASSEMBLY. ESTIMATED COST $2100, THIS SHOULD NOT HAVE FAILED, IF ANYTHING THEY GET PLAY IN STEERING NOT FAILED OR BREAK, MAYBE IF CAR WAS OLD AND HAD 200K MILES. FORD HAS HAD ISSUES WITH STEERING ASSEMBLY ON EXPLORERS SINCE 2011 -2015 AND CLEARLY HAVE NOT FIXED THERE PROBLEMS. PROBLEM WITH STEERING IS STATIONARY, IN MOTION AND ON HIGHWAYS AND TURNING. HAZARDOUS TO DRIVE. NEVER KNOWING WHEN IT MAY DECIDE TO STOP WORKING AND LOCK UP ON ME.

NHTSA ODI 11091703

THE ELETRIC POWER STEERING FAILED. AND WOULD FAIL AND THEN BE OK AFTER RESTARTS BUT WOULD FAIL WHILE DRIVING THE CAR AND MAKE IT VERY DIFFICULT TO STEER AT ALL SPEEDS, OFTEN LOCKING ITSELF DURING A TURN AND REQUIRING SIGNIFICANT EFFORT TO CORRECT. OFTEN DANGEROUSLY HARD TO STEER AT HIGHWAY SPEEDS. I NOTICED THIS WAS A PREVIOUS ISSUE WITH FORD VEHICLES...

NHTSA ODI 11091391

VEHICLE HAS 23,000 MILES, PURCHASED NEW IN 2016. TIRES HAVE PREMATURE TREAD WEAR AND ARE ALREADY WORN THIN TO THE POINT OF REPLACEMENT. CURRENT TIRE CONDITION IS NOT SAFE. TIRES ARE HANKOOK 255 50R20 105H VENTUS S1 NOBLE 2.

NHTSA ODI 11091136

SAME ISSUE AS NHTSA ID NUMBER: 11042260. AT 7,000 MILES WHEN THE VEHICLE GOES INTO REVERSE WE HEAR A LOUD THUMPING SOUND AS THOUGH YOU RAN OVER SOMETHING. THIS IS HAPPENS MORE WHEN REVERSING WITH A TURN THAN STRAIGHT BUT SELDOM WHILE BACKING STRAIGHT OUT AS WELL. AT 7,500 MILE SERVICE THE ISSUE WAS BOUGHT TO THE ATTENTION OF THE DEALERSHIP, THE TECH DETERMINED THAT IT WAS A FAULTY RDU (REAR DRIVE UNIT) WHICH WAS PLACED ON ORDER. THE DEALER HAS NOT YET RESPONDED TO THE STATUS OF THE PART WHICH HAS BEEN OVER A MONTH! YET THE DEALERSHIP ASKED US WHY WE RATED THE UNSATISFACTORY! AT THIS POINT IT IS UNKNOWN IF THIS WOULD SOLVED THE PROBLEM AS THE REPLACEMENT PART HAS NOT YET BEEN INSTALLED.

NHTSA ODI 11090074

IN THE RECENT PAST BOTH REAR TIE RODS HAVE BROKEN, ONE AT A TIME WHILE BEING DRIVEN ON DIRT ROADS AT LESS THAN 18 MPH. THE VEHICLE HAS LESS THAN 27,000 MILES ON IT. WHEN THIS HAPPENS THE WHEEL TURNS FROM STRAIGHT TO A 45 DEGREE ANGLE. THIS SO FAR HAS OCCURRED WHEN BEING DRIVEN SLOWLY. THE VEHICLE WAS PURCHASED FROM DON REID FORD ON THE STATE OF FLORIDA CONTRACT FOR LIGHT TRUCKS - 4WD. THE VEHICLE IS DRIVEN TO AND FROM WORK AS WELL AS ON THE 196 MILES OF DIRT ROADS WITHIN THE ST. JOHNS IMPROVEMENT DISTRICT. THIS VEHICLE DESIGN WAS CHANGED IN 2016 TO A TAURUS CHASSIS WITH WHAT I BELIEVE TO BE ALL WHEEL DRIVE. THE VEHICLE HAS TIE RODS AND CV AXLES IN THE FRONT AND REAR. IT DOES NOT APPEAR TO BE SUITABLE FOR PART TIME OFF ROAD USE. I AM CONCERNED THAT WHILE I AM TRAVELING AT HIGHWAY SPEEDS TO WORK THAT ONE OF THESE REAR TIE RODS WILL BREAK AND CAUSE A CATASTROPHIC ACCIDENT RESULTING IN DEATH OR INJURY TO MYSELF.

NHTSA ODI 11089812

WE PURCHASED OUR VEHICLE IN MAY OF 2017, AND NOTICED WEIRD SMELLS. TOOK IT ON A ROAD TRIP AND NOTICED THEM AGAIN IN JULY. AFTER THE LATE JULY 2017 NEWS RELEASE OF CO IN FORD EXPLORERS, WE USED CO MONITORS AND IN FACT, HAD CO READINGS. IT HAS BEEN TO THE DEALER APPROX 10 TIME AND HAD THE TSB SERVICE PERFORMED, BUT THE PROBLEM STILL EXISTS. I'VE HAD 3 DIFFERENT CASES OPEN WITH FORD, AND DURING THE LAST CASE, THEY DENIED MY "BUYBACK" REQUEST. PLEASE HELP. PHOTO ATTACHED AND VIDEOS CAN BE MAILED IN THAT SHOW CO LEVELS AND THEN SHOW CO LEVELS GOING TO ZERO WHEN WE ROLL DOWN THE WINDOW. WE HAVE HAD CO PROBLEMS FOR OVER A YEAR NOW. PLEASE HELP BECAUSE FORD WON'T.

NHTSA ODI 11089534

BOTH HORNS ARE DEAD.

NHTSA ODI 11089210

FORD EXPLORER RECALL - EXHAUST LEAKING INTO CABIN I TOOK MY VEHICLES INTO CROUSE FORD DUE TO THE RECALL ON MY 2016 EXPLORER. OVER THE NEXT TWO MONTHS I DROVE THE VEHICLE DAILY, BUT AS TIME WENT ON I STARTED TO FEEL DIZZY, NAUSEOUS AND HAD CONSTANT HEADACHES. I DID NOT PUT TWO AND TWO TOGETHER UNTIL WE DROVE A LONG DISTANCE AND MY DAUGHTER WHO SAT IN THE REAR SEAT HAD THE SAME SYMPTOMS. I DECIDED TO TAKE THE VEHICLE BACK TO THE SERVICE CENTER AND THEY FOUND TWO ADDITIONAL LEAKS. AT FIRST FORD TOLD ME THAT THEY WOULD NOT COVER THE COST EVEN THOUGH IT WAS TIED TO THE RECALL SINCE I NOTICED IT AFTER TWO MONTHS OF THE ORIGINAL FIX. WHERE THE EXHAUST WAS LEAKING HAD NOTHING TO DO WITH THEIR RECALL FIX. AFTER 5 DAYS THEY DECIDED TO COVER 80% OF THE COST. I AM NOT CONVINCED THAT THEY HAVE RESOLVED THE ISSUE, BUT ACTION NEEDS TO BE TAKEN BEFORE THIS RECALL KILLS SOMEONE OR PERMANENTLY AFFECTS THEM. I JUST HOPE THAT I DO NOT HAVE LONG TERM AFFECTS FROM BEING EXPOSED FOR THAT LENGTH OF TIME.

NHTSA ODI 11089030

WHEN KEEPING A STEADY SPEED, RPMS FLUCTUATE UP AND DOWN CAUSING A JERKY MOVEMENT WHILE DRIVING. HAPPENS RANDOMLY OR AFTER IDLING FOR A FEW MINUTES. ALSO, POWER DECREASES DURING THIS EVENT, SO WHEN TAKING OFF, CAR DOESN'T WANT TO ACCELERATE, THEN LURCHES FORWARD. ALSO, WHEN ACCELERATING, PARTICULARLY UPHILL, A BURNING SMELL COMES FROM THE VEHICLE.

NHTSA ODI 11088551

I WAS DRIVING ON I-94 EAST IN HARRISON TWP, MI ON 3/9/18. I WAS TRAVELING A 70 MPH. I HEARD SOMETHING AND SUDDENLY I AM SAW WHITE ALL AROUND ME LIKE A TUNNEL. AT THAT MOMENT I WAS STILL IN MY LANE. WITHIN SECONDS THE I HAD NO CONTROL OF MY VEHICLE AS THOUGH I HAD NO BRAKES OR STEERING. MY CAR VEERED LEFT HITTING THE CEMENT MEDIAN. THE CAR ROLLED ON ITS LEFT SIDE AND EVENTUALLY FLIPPED BACK UPRIGHT. THERE WERE NO OTHER VEHICLES IN THE ACCIDENT. MY DAUGHTER, 14, AND I WERE IN THE VEHICLE AND WERE TAKEN TO THE HOSPITAL FOR MINOR INJURIES. ON 3/8/18 MY VEHICLE WAS SERVICED AT THE FORD DEALER TO REPLACE A WHEEL BEARING. THE SERVICE MAN MADE A COMMENT ABOUT OUR TIRES WEARING QUICKLY AND SHREDDING. WE PREVIOUSLY REPLACED THEM AT 22,500 MILES. CURRENTLY MY VEHICLE HAD 58,000 MILES. THE VEHICLE WAS A TOTAL LOSS. I TRULY THINK THE ACCIDENT WAS DUE TO A DEFECT IN THE CAR. I CALLED FORD TO REPORT THE INCIDENT AND THEY REFUSED TO INVESTIGATE AND WOULDN'T EVEN SEND BE A LETTER STATING THEY WOULD NOT. THE INSURANCE COMPANY SAID THEY WILL NOT INVESTIGATE THE CAR BECAUSE I WAS THE ONLY VEHICLE SO IT WAS OBVIOUSLY MY FAULT. BOTH COMPANIES REFUSED TO INVESTIGATE. MY INJURIES WERE NOT SUBSTANSIAL ENOUGH FOR ANYONE TO TAKE NOTICE. I THOUGHT THAT IS WHY VEHICLES HAVE BLACK BOXES WERE INSTALLED. I AM FEARFUL 2016 EXPLORER OWNERS OR THE INNOCCENT BYSTANDERS ARE GOING BE HURT OR WORSE IF FORD DOESN'T TAKE THIS SERIOUSLY. I TRULY BELIEVE THE WHITE TUNNEL WAS THE SIDE AIR BAGS DEPLOYED.

NHTSA ODI 11085166

DRIVEN 2013 AND 2016 FORD EXPLORER SPORTS TOTAL 130 K MILES, AM EXTREMELY ILL DUE TO CARBON MONOXIDE ISSUES, COMPLAINED TO MY DR'S FOR OVER FOUR YEARS HEADACHES, DIZZY, BLURRY VISION, OVERALL CONFUSION, NOT COMPREHENDING, SHORTNESS OF BREATH, CHEST PAIN AND SWEATING, HAD SINUS SURGERY JUNE 2017 THOUGHT THAT WAS THE ISSUE, NEVER FELT BETTER AFTER SURGERY, MY ENT'S STATED NOT SINUS ISSUE, HAS TO BE UNDERLYING MEDICAL ISSUES, WENT TO FORD DEALERSHIP TWO MONTHS AGO , ASKED TECHNICIAN WHY SO MANY COP EXPLORERS IN FOR SERVICE, TECH RELATED, CARBON MONOXIDE ISSUE TECHNICAL BULLETIN RECALL, HAD TAKEN MY 2016 IN A YEAR AGO COMPLAINING OF EXHAUST ODORS, WENT HOME GOOGLED CARBON MONOXIDE POISONING AND WAS ASTONISHED TO SEE THAT ALL OF MY MEDICAL COMPLAINTS TO MY DR'S OVER THE PAST FOUR YEARS RELATED TO LONG TERM EXPOSURE TO CARBON MONOXIDE POISONING, FEEL FORD IS TRYING TO JUST WIPE THEIR HANDS, THESE CARS ARE KILLING PEOPLE, ESPECIALLY DRIVERS LIKE MY SELF WHO ARE IN THEIR VEHICLES FOR EXTENDED PERIODS OF TIME.KINDLY REPLY TO WHAT MAY BE ACCOMPLISHED TO GET FORD TO TAKE RESPONSIBILITY FOR THESE DEATH CARS

NHTSA ODI 11085079

THE REAR DOORS WILL NOT OPEN WHEN THE CAR COMES TO A STOP AND PEOPLE WANT TO EXIT THE CAR; THE CHILD LOCK IS NOT ON. THE DRIVER HAS TO PHYSICALLY PUSH THE UNLOCK BUTTON TO OPEN ALL THE CAR DOORS . THE AUTONATION DEALERSHIP IN TUSTIN, CA CONTINUES TO TELL ME THIS IS CORRECT! THIS IS INSANITY AND UNSAFE. SO I'VE POSED THE SCENARIO, IF WE'RE IN A CRASH AND THE DRIVER BECOMES UNCONSCIOUS AND THE VEHICLE IS ON FIRE, YOU MEAN THE DRIVER HAS TO 'BECOME' CONSCIOUS IN ORDER TO OPEN ALL THE DOORS FOR EVERYONE TO ESCAPE?? YES, THAT IS THE ANSWER. THEY HAVE NO OTHER ANSWERS FOR ME TO EITHER UN-PROGRAM SOMETHING THAT IT INCORRECTLY PROGRAMMED OR EVEN ANY ADMISSION OR SUGGESTIONS THAT THIS DOESN'T SOUND CORRECT. WE NOW FEEL VERY UNSAFE DRIVING THIS VEHICLE. THIS HAS EXISTED SINCE PURCHASING THE VEHICLE IN 2015 BUT BECAUSE OF OUR CURRENTLY SITUATION HAVE BECOME AWARE OF IT. DRIVING A DEMENTIA PATIENT AND HER CAREGIVER HAS EXACERBATED THIS MATTER - THE CAREGIVER IS THE ONE EXPERIENCING THE PANIC OF NOT BE ABLE TO GET OUT WHILE NEEDING TO HELP THE DEMENTIA PATIENT - PREVIOUSLY, CHILDREN RIDING IN THE BACK WOULD NOT BE AWARE OF THE DANGER OF THIS MATTER OR THE URGENCY TO GET OUT OR THE FACT THAT THIS SAFETY ISSUE IS SOMETHING ABSOLUTELY OVERLOOKED BY FORD.

NHTSA ODI 11084841

WE WERE DRIVING OUR 2016 FORD EXPLORER LIMITED (34,731 MILES) THROUGH TOWN AT APPROX. 25MPH, SLOWED DOWN, AND ATTEMPTED TO MAKE A RIGHT HAND TURN ONTO A TOWN ROAD, BUT OUR VEHICLE WOULD NOT TURN. AT THE TIME WE HAD NO IDEA WHAT WAS HAPPENING EXCEPT THAT THE VEHICLE WASN'T STEERING. AFTER WE CAME TO A STOP IN THE MIDDLE OF THE ROAD WE REALIZED THAT WE COULD STILL TURN THE VEHICLE IF WE MANHANDLED THE STEERING WHEEL. A STEERING CODE FLASHED ON THE DASHBOARD. AT THAT POINT WE REALIZED WE HAD NO POWER STEERING. WE CALLED THE DEALERSHIP RIGHT AWAY AND CAREFULLY DROVE IT OVER TO THEM TO FIX. THEY VERIFIED THE POWER STEERING WAS INOPERABLE, RAN DIAGNOSTIC TESTING, AND REPLACED STEERING GEAR ASSEMBLY R&I FRONT SUB FRAME. SEE ATTACHED SERVICE RECORD. AFTER RESEARCHING, WE FOUND THAT OTHER PEOPLE HAVE EXPERIENCED THIS SAME ISSUE. I CAN'T IMAGINE WHAT THIS WOULD HAVE BEEN LIKE HAD WE BEEN ON A HIGHWAY. THIS IS A SERIOUS FAILURE THAT COULD HAVE HURT OR KILLED PEOPLE. HOW IS THIS NOT A RECALL?

NHTSA ODI 11083469

TL* THE CONTACT OWNED A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 70 MPH, AN ABNORMAL NOISE WAS HEARD FROM THE FRONT OF THE VEHICLE. AFTER THE NOISE WAS HEARD, THE VEHICLE LOST STEERING AND BRAKE FUNCTIONALITY. AS A RESULT, THE CONTACT WAS INVOLVED IN A SIDE IMPACT COLLISION WITH THE MEDIAN WALL AND THE VEHICLE OVERTURNED. THE SIDE AIR BAGS DEPLOYED PRIOR TO THE CRASH. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT AND HER DAUGHTER SUFFERED MODERATE BRUISING THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE INSURANCE COMPANY'S LOT AND DEEMED DESTROYED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 58,064.

NHTSA ODI 11082532

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V767000 (SEATS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RIVERTOWN FORD AT (706) 653-7420 (LOCATED AT 1680 WHITTLESEY RD, COLUMBUS, GA 31904) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11082553

EVERY TIME I ACCELERATE OR MERGE OR DRIVE WITH ALL THE WINDOWS UP, I CAN SMELL A ENGINE EXHAUST/BURNING TYPE SMELL. THIS SMELL GIVES ME A HEAD ACHE AND MAKES ME FEEL NAUSEAS. I HAVE ALREADY HAD THE 'CARBON MONOXIDE CONCERNS' DEALER SERVICE AND THIS SMELL HAS NOT CHANGED. I HAVE TO PUT THE WINDOWS DOWN CONSTANTLY TO NOT SMELL THIS SMELL THAT GIVES ME A HEAD ACHE.

NHTSA ODI 11082575

DASH/SPEEDOMETER WENT BLACK - HEAT AND AIR SYSTEM INOPERABLE - NO TURN SIGNALS - POWER DECREASED AND POWER STEERING NOT FULLY FUNCTIONING. ALL OF THIS HAPPENED WHEN I PLACED THE CAR IN PARK AND REALIZED THE RADIO AND INTERIOR LIGHTS WERE NOT AUTOMATICALLY SHUTTING OFF SO I RESTARTED THE CAR AND STILL NOTHING. DEALERSHIP RECOMMENDED DISCONNECTING THE BATTERY - THIS DID FIX PART OF THE PROBLEMS BUT THE SYNCH HEALTH REPORT IS STILL NOT SHOWING COMPLETLELY CLEAR AND THE CHECK ENGINE LIGHT CAME ON THEN WENT OFF AFTER DRIVING A FEW MILES . CONCERNED IF IT IS SAFE TO DRIVE ESPECIALLY IF THIS IS A POSSIBLE ELECTRICAL PROBLEM - CAR IS JUST AT 23K MILES AND ALSO HAD TO HAVE THROTTLE BODY REPLACED AT AROUD ONLY 3K MILES. NOT FELING SAFE IN THE CAR AT THIS POINT.

NHTSA ODI 11082611

MY WIFE AND I WERE TRAVELING IN OUR 2016 FORD EXPLORER ON SATURDAY WHEN THE STEERING WHEEL STARTED "STICKING" WHILE GOING AROUND CURVES. I WAS DRIVING AT 60-65 MPH ON A FOUR LANE HIGHWAY, GOING AROUND A CURVE TO THE LEFT WHEN THE STEERING WHEEL STUCK AND HAD TO BE FORCEFULLY PULLED BACK TO STRAIGHTEN UP. I SLOWED THE VEHICLE TO ABOUT 45 MPH AND WAS PREPARING TO PULL OVER TO THE SHOULDER WHEN MESSAGES STARTED APPEARING ON THE INFORMATION CENTER. THE MESSAGES STATED "STEERING FAULT STOP NOW" AND "SERVICE ADVANCE TRAC". THANKFULLY, AS I WAS PULLING OFF THE NEXT EXIT, THERE WAS A FORD DEALERSHIP. AT THIS POINT, THE I AS STILL ABLE TO STEER THE VEHICLE WITH SOME FORCE. AFTER PULLING INTO THE DEALERSHIP PARKING LOT, I TURNED THE IGNITION OFF. WHEN I RESTARTED THE VEHICLE, THE MESSAGES STILL APPEARED AND THE STEERING WHEEL WOULDN'T TURN AT ALL, EVEN WITH FORCE. THE DEALERSHIP CALLED TODAY AND SAID THAT THE STEERING GEAR RACK NEEDED REPLACED AND THAT THE WARRANTY WAS EXPIRED AND THE ISSUE ISN'T COVERED UNDER RECALL. HE STATED THAT THE TOTAL REPAIR WOULD BE $1842. I FEEL THAT BEING A SAFETY ISSUE IS THIS MAGNITUDE, FORD SHOULD STEP UP CORRECT THE PROBLEM BEFORE SOMEONE IS HURT.

NHTSA ODI 11082612

THERE HAS BEEN A RECALL ON THE FORD EXPLORER DUE TO EXHAUST LEAKING INTO THE CABIN. I TOOK MY CAR INTO THE FORD DEALERSHIP TO BE REPAIRED TWO MONTHS AGO AND WAS TOLD EVERYTHING WAS FIXED. HOWEVER, FOR THE PAST FEW WEEKS I HAVE NOTICED THAT THE AMOUNT OF EXHAUST IN THE CABIN IN THE VEHICLE WHILE DRIVING CONTINUES TO INCREASE TO THE POINT THAT IT IS AFFECTING MY AND MY FAMILY'S HEALTH. I HAVE AN APPOINTMENT TODAY TO FIGURE OUT IF I HAVE CARBON MONOXIDE POISONING FROM PROLONG EXPOSURE TO THESE FUMES AS I HAVE BEEN EXHIBITING MANY OF THE SYMPTOMS FOR THE PAST WEEK AND SMELL EXHAUST FUMES ALL OF THE TIME EVEN WHEN I AM NOT VEHICLE. IF I TEST POSITIVE I WILL HAVE MY FAMILY TESTED AS WELL, BUT THIS ISSUE MUST BE RESOLVED BEFORE SOMEONE GETS HURT OR GOD FORBID DIES. AS YOU KNOW THERE ARE ALSO DELAYED NEUROLOGICAL MANIFESTATIONS WHICH WORRIES ME THE MOST AS I DON'T KNOW HOW LONG I HAVE BEEN EXPOSED.

NHTSA ODI 11081431