What 1,037 owners told NHTSA about the 2016 Ford Escape Gas

INGINE LIGHT/SUSPENSION LIGHTS WENT ON. CAR JERKS AND SHAKES ON THE ROAD AND PULLS TO THE RIGHT MAKING IT HARD TO KEEP THE STEERING WHEEL STRAIGHT

NHTSA ODI 11491459

Jerking, unwanted jolting, locked up steering

NHTSA ODI 11480532

The contact owned a 2016 Ford Escape. The contact stated that while driving at approximately 65 MPH, there was smoke coming from the hood to the windshield. The contact pulled over and there were flames entering the vehicle. The fire department extinguished the fire. There were no injuries reported. A police report was filed. The vehicle was destroyed and towed away since it was not driveable. The manufacturer was notified of the failure. The approximate failure mileage was 83,681.

NHTSA ODI 11465384

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT NOTICED THAT THERE WAS A BURNING ODOR COMING FROM OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TURBOCHARGER WAS LEAKING AND THEY NEEDED TO REPLACED THE TURBOCHARGER, FUEL LINE AND FUEL GASKET. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,805.

NHTSA ODI 11398969

WHEN PURCHASE 2016 FORD ESCAPE WITHIN A MONTH SERVICE ENGINE LIGHT CAME ON YOU CAN SMELL COOLANT SOMETINES SMOKE SMELL TOOK VEHICLE IN THEY TOLD IT WAS NOTHING TO WORRY ABOUT, FROM 2016 TO 2021 I HAD TO PURCHASE COOLANT OVER TEN TIMES IT WAS ALWAYS LOW THE SMELL CONTINUE TOO THE CHECK ENGINE LIGHTS COMES ON STAYS ON HOWEVER TOOK IT IN THREE TIMES WITH THE SAME ANSWER NOTHING TO WORRY ABOUT IS FINE. I WROTE LETTERS TO FORD CUSTOMER RELATIONS REPORTING ELECTRICAL AND MECHANICAL CONCERNS THAT NEEDS REPAIRING.-REPORTING MY EYES AND BREATHING WAS AFFECTED WHEN INSIDE THE FORD ESCAPE-SOMETIMES THE ENGINE WOULD TURN OFF THERE WAS ALSO AN ODOR OF SMOKE AND COOLANT THESE ISSUES CONTINUE DAILY. EVIDENTLY FORD DIDN'T CARE BUT IT WAS REPORTED TO THEM. I ALSO WROTE TO YOUR DEPARTMENT HOWEVER I HAVE NOT HEARD BACK THEREFORE I AM DOING THIS ONLINE COMPLAINT, PLEASE NOTE I WANT TO SEND PHOTOS HOWEVER IT WOULD NOT LET ME DOWNLOAD CAN YOU SEND ME YOUR EMAIL TO SEND THIEM TO YOU IITS VERY IMPORTANT EVIDENCE THANK YOU. I

NHTSA ODI 11390603

I BELIEVE THE SAME ISSUE WITH PREVIOUS MODELS OF FORD ESCAPES AND OTHER MODELS WITH THE RECALL BASED ON THE COOLANT LEAKING INTO THE ENGINE AND CAUSING BURNING AND FIRES IS STILL A RELEVANT ISSUE IN MODELS FURTHER. I BOUGHT MY 2016 FORD ESCAPE A YEAR AGO FROM CARMAX WITH 61K MILES. WITHIN ONE MONTH AND CONSTANT SERVICE THE CAR WOULD NOT STOP BURNING COOLANT. NO LEAKS OR ANYTHING I PAID TO HAVE IT CHECKED BY THREE DIFFERENT MECHANICS BECAUSE ALL OF THEM TOLD ME THERE HAD TO BE A LEAK. CARMAX STATES THAT THIS IS NOT SOMETHING THEY CAN NOT COVER. BUT IT SEEMS TO NOT BE ANY PERSON AT FAULT. THERE ARE NO LEAKS I'VE HAD THE CAR INSPECTED. IT'S STILL RUNS A YEAR LATER, BUT CATCHES ON FIRE IF LEFT RUNNING IN PARK OR IDLE FOR MORE THAN FIVE MINUTES. SMOKES A TON FIRST THEN SOMETHING IGNITES. EVERY TIME YOU START IT THOUGH THERE'S A CLOUD OF THICK WHITE SMOKE WHICH EVENTUALLY CLEARS WHILE I'M DRIVING. DON'T HAVE THE MONEY TO REPAIR THIS SO I HAVE TO KEEP DRIVING IT LIKE THIS. FORD HAS HAD THIS ISSUE ALREADY IN THE PREVIOUS MODELS. I'VE ATTACHED THE CUTOUT FROM THE PRIOR RECALL ON PREVIOUS MODELS. I APPRECIATE AND THANKYOU FOR YOUR TIME. I'VE ALWAYS WANTED TO BE APART OF HELPING THE BIGGER PICTURE.

NHTSA ODI 11327656

MY CAR STOPPED WHILE DRIVING ON A SIDE STREET. AUTONATION FORD CLAIMED THERE WAS A MALFUNCTION WHICH LED TO THE TRANSMISSION FAILURE. THEY WANTED $7K TO REPAIR. I TOOK IT ELSEWHERE FOR REPAIR AND WITHIN 1 WEEK AFTER REPAIR THE CAR ENGINE CAUGHT ON FIRE WHILE DRIVING. I HAD BEEN ON THE INTERSTATE BUT HAD JUST EXITED TO A NEARBY RESIDENTIAL AREA. THE ENTIRE FRONT OF THE CAR WAS MELTED. THE CAR IS TOTALED AND HAS BEEN TURNED OVER TO MY INSURANCE COMPANY, ALLSTATE.

NHTSA ODI 11310836

VEHICLE WAS PARKED IN A TOWN CENTER PARKING LOT, AND I WENT IN TO A RESTAURANT TO HAVE DINNER. AFTER ABOUT 5-10 MINUTES, SEVERAL PEOPLE CAME RUNNING IN TO ADVISE THAT A GREY FORD WAS ON FIRE IN THE PARKING LOT. I HAVE A SILVER 2016 FORD ESCAPE, SO I WENT OUT TO SEE IF I NEEDED TO MOVE MY CAR, AND TO MY SURPRISE REALIZED THAT IT WAS MY CAR ON FIRE. THE ENTIRE ENGINE COMPARTMENT WAS IN FLAMES ... AND THE FIRE DEPARTMENT ARRIVED SHORTLY THEREAFTER TO PUT THE FIRE OUT. THE VEHICLE APPEARS TOTALED AND MY INSURANCE COMPANY HAS TOWED IT AWAY. THE ENGINE WAS A 1.6L TURBOCHARGED MODEL ... AND ON CHECKING ON THE INTERNET, THERE APPEAR TO HAVE BEEN MULTIPLE ENGINE FIRES WITH THIS MODEL ENGINE. I NEVER RECEIVED A RECALL NOTICE OR ANY OTHER TYPE OF NOTIFICATION FROM FORD MOTORS, AND THE VEHICLE RAN TOTALLY FINE UNTIL THE FIRE, WITH NO COOLANT LEAKS, OR ENGINE OVERHEATING.

NHTSA ODI 11130584

SAFETY HAZARD AND SERIOUS LIFE THREATENING SITUATION EXISTS WHEN THIS PROBLEM OCCURS ON THE HIGHWAY AND ESPECIALLY IN FRONT OF A SEMI TRACTOR TRAILER TRUCK DOING THE SPEED LIMIT. NUMEROUS TIMES, (12 TIMES BETWEEN 14,000 AND 15,363 MILES) THE 2016 FORD ESCAPE HAS HAD COMPLETE POWER LOSS DURING ACCELERATION CAUSING VEHICLE TO ABRUPTLY BEGIN SHAKING, LOSE POWER, LOSE STEERING, LOSE BRAKING AND IMMEDIATELY SHUDDER TO A STOP. SERVICE ENGINE LIGHT COMES ON, MESSAGE READS: ENGINE FAULT SERVICE NOW. (SEE ATTACHED PHOTO) ENGINE REMAINS RUNNING. IF ONE TRIES TO CONTINUE DRIVING THE VEHICLE STUMBLE AND WON'T SHIFT FROM LOW GEAR WITHOUT A VERY HARD TORQUING SOUND. THIS FORD ESCAPE BROKE DOWN IN FRONT OF A FORD DEALER AND THE CODE READ BY THIS DEALERS COMPUTER IS P0322-PCM. ACCORDING TO AN INTERNET SEARCH THE P0322 CODE DEFINITION: IF THE PCM (POWERTRAIN CONTROL MODULE) DETECTS AN ERRATIC, INTERRUPTED, OR OTHERWISE UNEXPECTED INPUT SIGNAL FROM THE DISTRIBUTOR OR THE CRANKSHAFT POSITION SENSOR, IT WILL STORE THE P0322 CODE, AND THE CHECK ENGINE LIGHT WILL BE TURNED ON. ON THIS VEHICLE THE CODE IS ONLY ACTIVE WHEN THE FAULT OCCURS, AND THE ENGINE IS RUNNING. THE CODES DO NOT STORE IN MEMORY. IGNITION CAN BE SHUT OFF, THE WARNING MESSAGE DISAPPEARS AND MANY TIMES THE CAR IS ABLE TO BE DRIVEN AGAIN FOR MILES BEFORE REOCCURRING. THE LEASING DEALER STATES THEY HAVE A PROCESS TO FOLLOW IN ORDER TO FIX THE PROBLEM. THEY HAVE TO REPLICATE THE PROBLEM OR THEY DO NOTHING. USING MY PRINTOUT FROM ANOTHER DEALER WITH THE CODE IS MEANINGLESS TO THEM, EVEN THOUGH THEY KNOW THE SOURCE OF THE PROBLEM AND THAT THE CONDITION IS LIFE THREATENING. THEY SAY THAT IF I FEEL THE CONDITION IS LIFE THREATENING THEN DO NOT DRIVE THE CAR. A FORMAL CASE HAS BEEN OPENED WITH FORD CUSTOMER ASSISTANCE, HOWEVER THEY ONLY NOTIFY THE SERVICE MANAGER THAT THERE IS A PROBLEM, WHICH HE ALREADY KNOWS.

NHTSA ODI 11021038

I WAS DRIVING ABOUT 60 MPH ON INTERSTATE 95 WHEN THE VEHICLE SUDDENLY SHUT OFF WHILE IN MOTION AND I RAN INTO THE BACK OF A 18 WHEELER TRUCK. THANKFULLY I WAS NOT HURT. FORD INSISTS THEY CANNOT FIND ANYTHING WRONG WITH THE CAR. *TR

NHTSA ODI 10933700