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What 46 owners told NHTSA about the 2016 Ford Cmax Energi

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (46)Crash / fire / injury (9)Electrical system (15)Backup camera & sensors (6)Transmission & drivetrain (6)Engine (4)Steering (3)Wheels (3)Body & structure (2)Speed control (2)Visibility & wipers (2)Airbags (1)

2 of 46 complaints match · Body & structure · clear filters

Oct 27, 2020Body & structure

THE FRONT SPLASH GUARD KEEP BECOMING LOOSE THIS IS THE SECOND TIME IT HAS HAPPENED I HAD TO REPLACE THE FIRST ONE. THE FIRST ONE OCCURRED WHEN I WAS DRIVING ON THE FREEWAY. SECOND TIME I WAS DRIVING ON THE STREETS.

NHTSA ODI 11366589

Jan 21, 2017LightsBody & structureCrash

PRESSED THE BRAKES TO STOP IN A PARKING LOT, AND THE CAR TOOK OFF AS OBSESSED AND JUMPED THE CURB AND HIT A HUGE FLOWER POT,

NHTSA ODI 10946869

Working with the data? Download all 46 complaints as CSV · fetched from NHTSA July 24, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Ford Cmax Energi verdict →