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What 46 owners told NHTSA about the 2016 Ford Cmax Energi

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (46)Crash / fire / injury (9)Electrical system (15)Backup camera & sensors (6)Transmission & drivetrain (6)Engine (4)Steering (3)Wheels (3)Body & structure (2)Speed control (2)Visibility & wipers (2)Airbags (1)

1 of 46 complaints match · Airbags · clear filters

Sep 23, 2020AirbagsVisibility & wipers

THE PASSENGER-SIDE BOTTOM CORNER OF THE WINDSHIELD HAS BECOME UNGLUED. A GLASS REPAIR SHOP INFORMED US THAT THE FRONT PASSENGER AIR BAD DEPLOYS OFF OF THE WINDSHIELD. IN THE EVENT OF AN ACCIDENT, THE PASSENGER SIDE FRONT AIR BAG MAY NOT FUNCTION PROPERLY, RESULTING IN INCREASED RISK OF INJURY TO THE FRONT SEAT PASSENGER. WE NOTICED THE RIGHT BOTTOM CORNER OF THE WINDSHIELD LIFTING UP WHEN WE WERE CLEANING THE WINDSHIELD FROM THE INSIDE. THE VEHICLE IS BEING TAKEN TO FORD FOR A DIAGNOSTIC EVALUATION, BUT ALL WARRANTIES HAVE EXPIRED.

NHTSA ODI 11360814

Working with the data? Download all 46 complaints as CSV · fetched from NHTSA July 24, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Ford Cmax Energi verdict →