Jul 23, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2016 DODGE DART. WHEN THE CONTACT PARKED AND SHUT OFF THE VEHICLE, HE ATTEMPTED TO EXIT AND THE GEAR SHIFTED BACK INTO REVERSE. THE CONTACT STOPPED THE VEHICLE WITH THE EMERGENCY BRAKE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT CALLED AUDUBON CHRYSLER CENTER AT 270-826-1270 (LOCATED AT 2945 US HIGHWAY 41 N, HENDERSON, KY 42420) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 11234173
Jul 22, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT STATED THAT THE GEAR DID NOT SHIFT OUT OF DRIVE WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED TEXAN DODGE CHRYSLER JEEP RAM AT 281-359-7100 (LOCATED AT 18555 EASTEX FWY, HUMBLE, TX 77338) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 11233790
Jul 15, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN), WHICH WAS ISSUED ON APRIL 11, 2019. THE CONTACT STATED THAT THE PART WAS NOT PROVIDED WITHIN A REASONABLE TIME FRAME. HUFFINES CHRYSLER JEEP DODGE RAM LEWISVILLE (1024 S STEMMONS FWY, LEWISVILLE, TX 75067, (972) 538-4100) INDICATED THAT THE PART MAY NOT BECOME AVAILABLE FOR MORE THAN SIX WEEKS. THE CONTACT WAS UNABLE TO OPERATE THE VEHICLE BECAUSE THE SHIFTER CABLE BUSHING DETACHED. THE DEALER AND MANUFACTURER WOULD NOT ASSIST UNTIL THE PART BECAME AVAILABLE. THERE WAS NO LOANER VEHICLE OPTION. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 11232085
Jul 11, 2019Transmission & drivetrainEngine
CAR RANDOMLY SHUTS OFF WHILE DRIVING, WHETHER IT IS IN MOTION OR STATIONARY. HAPPENS ON STREETS AND WHEN TURNING. BOUGHT THE CAR BRAND NEW AND WE HAVE BROUGHT THE CAR TO THE DEALERSHIP TWICE FOR THIS ISSUES. THEY CAN NOT TELL US WHAT IS WRONG OR WHAT IS CAUSING THIS. AFTER TODAY'S VISIT I STATED TO THEM THAT THIS WILL NOT HAPPEN AGAIN RIGHT, AND I WAS TOLD L CANT PROMISE YOU THAT, AND THAT THEY DO NOT KNOW WHAT IS CAUSING THE PROBLEM. I SAID THAT I HAVE SEEN ON THE INTERNET REPORTS OF THIS HAPPENING TO THE SAME TYPE OF CAR AND WHY IS THERE NOT A RECALL .
NHTSA ODI 11231144
Jul 8, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. DEALER ARLINGTON DODGE (9600 ATLANTIC BLVD, JACKSONVILLE, FL 32225) CONFIRMED PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT STATED THAT THE VEHICLE WAS AT THE DEALER FOR ONE MONTH. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 11230001
Jul 4, 2019Transmission & drivetrain
AT ARIZONA SNOWBOWL, I WAS PULLING INTO A PARKING SPOT TO GO ON A HIKE AND SHIFTER REMAINED IN NEUTRAL AS I WAS TRYING TO PARK, WHICH CAUSED ME TO GET IT TOWED TO A DODGE DEALERSHIP THAT IS OVER THE MILES ALLOWED ON MY INSURANCE POLICY. IN THE ATTACHED PICTURES, MY CAR SHIFTER IS IN PARK BUT MY CAR IS STUCK IN NEUTRAL.
NHTSA ODI 11229480
Jul 2, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT CALLED SWANTYS CHRYSLER PLYMOUTH DODGE AT 928-704-2222 (LOCATED AT 2494 HIGHWAY 95, BULLHEAD CITY, AZ 86442) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 11228931
Jun 24, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2016 DODGE DART. ON MAY 25, 2019, THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT STATED THAT PLANET DODGE CHRYSLER JEEP RAM (LOCATED AT 9975 NW 12TH ST, MIAMI, FL 33172, (305) 470-8000) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 11222273
Jun 19, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT STATED THAT THE TRANSMISSION SHIFT CABLE MALFUNCTIONED AND THE VEHICLE WOULD NOT SHIFT INTO GEAR. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. SPRINGFIELD DODGE (1500 GA HIGHWAY 21, S. SPRINGFIELD, GA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 65,000.
NHTSA ODI 11221258
Jun 11, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT CALLED MAC HAIK DODGE CHRYSLER JEEP RAM AT (281) 301-5150 (LOCATED AT 11000 NORTH FWY, HOUSTON, TX 77037) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE VEHICLE STARTED, BUT WOULD NOT MOVE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT REQUESTED A LOANER VEHICLE AND WAS INFORMED BY THE MANUFACTURER THAT SOMEONE WOULD GET BACK TO HIM IN 24 HOURS. THE CONTACT DID NOT WANT TO WAIT 24 HOURS, STATING THAT HE HAD LOST SOME DAYS OF WORK AND PAID TOO MUCH FOR TRANSPORTATION. THE FAILURE MILEAGE WAS 40,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 11219345
May 28, 2019Transmission & drivetrainElectrical systemBackup camera & sensors
TL* THE CONTACT OWNS A 2016 DODGE DART. THE VEHICLE WAS PURCHASED BRAND NEW, BUT THE CONTACT HAD TO TAKE THE VEHICLE BACK TO THE DEALER (BAYIRD DODGE CHRYSLER JEEP RAM OF PARAGOULD, 6340 US 49, PARAGOULD, AR 72450.) TO HAVE THE BACKUP CAMERA REPLACED THREE TIMES. IN ADDITION, THE DIMMER SWITCH FOR THE INSTRUMENT PANEL WAS REPLACED FIVE TIMES. FURTHERMORE, THE BATTERY WAS REPLACED AND THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT WANTED TO RETURN THE VEHICLE UNDER THE LEMON LAW. THE MANUFACTURER STATED THAT THEY HAD NO REMEDY FOR THE FAILURES THAT SHOULD HAVE BEEN COVERED UNDER THE WARRANTY. THE CONTACT HAD TO SETTLE WITH AN ATTORNEY. THE BACKUP CAMERA WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 300. *BF CONSUMER STATED RADIO NOW OUT WITH NO ABILITY TO WORK ON A/C CONTROL BACK UP CAMERA OR ANY FEATURES SUCH AS NAVIGATOR A/C CONTROL. IN SHOP AGAIN ON 7-1 TIL PRESENT 7-6-19.*JB
NHTSA ODI 11210269
May 21, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT AND REMAINED STUCK IN THE NEUTRAL GEAR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT STATED THAT LEITH AUTOPARK (LOCATED AT 5310 ROLESVILLE RD, WENDELL, NORTH CAROLINA 27591, (919) 366-7000) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 11209080
May 20, 2019Transmission & drivetrain
I JUST BROUGHT MY DODGE GT AND THE CLUTCH WENT OUT ON IT AT 48,000 MILES. TECHNICIAN STATED THAT MASTER CYLINDER AND MANY OTHER PARTS WERE MALFUNCTIONING. I WAS DRIVING ON ROAD AND ALMOST HIT ANOTHER CAR WHEN IT CLUTCH STOP WORKING. IT IS CURRENTLY AT DEALERSHIP GETTING FIXED SINCE 5/12/19.
NHTSA ODI 11208646
May 17, 2019SuspensionTransmission & drivetrainCrash
PURCHASED CAR NEW JAN 2017. ON 3/3/19 AT APPROX. 18 MPH WHILE ATTEMPTING A LEFT TURN IN TO OUR NEIGHBORHOOD I HEARD A LOUD POP AND CAR JERKED TO THE LEFT HITTING A CURB. UPON VISUAL INSPECTION OF THE CAR IT APPEARED THAT THE AXLE POPPED OUT OF JOINT AND CONTROL ARM BROKE IN TWO. BECAUSE OF THIS TWO PARTS MALFUNCTIONING THE CAR HIT THE CURB, CRACKING THE WHEEL AND CAUSING BODY DAMAGE TO THE VEHICLE.
NHTSA ODI 11208240
May 14, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2016 DODGE DART SXT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN LETTER: 19V293000 (POWER TRAIN). HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. MAPLETON CHRYSLER (1000 LAWRENCE AVE, ELLWOOD CITY, PA 16117 (724) 302-0460) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 11207577
Mar 20, 2019Transmission & drivetrainCrash
TL* THE CONTACT OWNS A 2016 DODGE DART. WHILE DRIVING 25 MPH, THE CLUTCH PEDAL TRAVELED TO THE FLOORBOARD. AS A RESULT, THE VEHICLE CRASHED INTO A CURB AND DAMAGED THE BUMPER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO RED BLUFF DODGE CHRYSLER JEEP RAM (545 ADOBE RD, RED BLUFF, CA 96080, (530) 580-8814) WHERE IT WAS DIAGNOSED THAT THE CLUTCH MASTER CYLINDER AND THE SLAVE CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOT SURE IF THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 53,032.
NHTSA ODI 11190311
Sep 21, 2018Transmission & drivetrain
TL* THE CONTACT OWNS A 2016 DODGE DART. WHEN THE CONTACT STARTED THE VEHICLE AND ATTEMPTED TO SHIFT INTO REVERSE, THE VEHICLE BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO MIKE SMITH CHRYSLER JEEP DODGE RAM (1945 I-10, BEAUMONT, TX 77701, 409-840-3560) WHERE IT WAS DIAGNOSED THAT THE SHIFT CABLE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.
NHTSA ODI 11130617
Sep 16, 2018Transmission & drivetrain
FOR THE PAST 4 MONTHS I'VE HAD THIS SAME ISSUE. MY CAR TURNS OFF WHILE DRIVING I'VE FILED SEVERAL COMPLAINTS. THE DEALERSHIP WAS UNABLE TO FIGURE OUT WHAT WAS WRONG WITH THE CAR. THE REPROGRAMMED THE TCM AND PCM AND THAT SEEMED TO HAVE FIXED THE PROBLEM UP UNTIL TODAY, 09/16/2018. I GOT DOWN THE STREET AND MY CAR SHUT OFF AGAIN WHILE TURNING ONTO A BUSY STREET. I WAS ALMOST SIDE SWIPED AND THIS ISN'T THE FIRST TIME I WAS ALMOST IN AN ACCIDENT AS A RESULT OF THIS.
NHTSA ODI 11129785
Sep 3, 2018Transmission & drivetrain
MASTER SLAVE CYLINDER LEAKED DOWN ONTO THE CLUTCH AND CAUSED MY CLUTCH TO FAIL. CLITCH WENT ALL THE WAY TO THE FLOOR AND STAYED THERE. THIS HAPPENED AROUND 6,000 MILES OF DRIVING. IT HAS HAPPENED AGAIN THE SAME PROBLEM AT 69,000 MILES.
NHTSA ODI 11124115
Jul 4, 2018Transmission & drivetrain
AUTOMATIC TRANSMISSION SLIPPING AFTER 60,000MILES, SHIFTING HARD
NHTSA ODI 11109499
May 18, 2018Transmission & drivetrainElectrical systemEngine
TAKATA RECALL. CAR STARTED FINE DROVE ABOUT A 1/2 MILE AND TURNED THEM VEHICLE JUST DIED. ENGINE STOPPED DEAD IN ITS TRACKS, AX STILL BLOWING JUST A LITTLE WARM, RADIO CONTINUES TO PLAY, ALL LIGHTS ARE ON AS NORMAL. BUT BATTERY LIGHT IS FLASHING. PUT CAR IN PARK IN THE MIDDLE OF THE ROAD!! TO RESTART, CAR STARTS RIGHT UP AND DRIVES FINE. NO CHECK ENGINE LIGHT OR ANY SIGNS OF PROBLEMS.
NHTSA ODI 11096788
Dec 9, 2017Transmission & drivetrainEngineFuel system
THEIR WERE POISONOUS FUMES COMING OUT OF THE HEATER, COOLANT, AND RADIO SPEAKER SYSTEMS, THE VEHICLE BURNED TOO MUCH GAS, THEIR WAS NO ACCELERATION IN LONG DISTANCE {IN REF TO: A SEASIDE UNIVERSITY SECTION 8 HOUSING SURVEY}, THE DEALERSHIP WOULDN'T OFFER DIAGNOSTIC AND WARRANTY SERVICE; AFTER I GAVE THEM ALOT OF MONEY THEY TOLD ME NOT TO COME BACK TO THEIR LOT; I GAVE THEM THE CAR BACK; AND TOLD THE JUDGES TO TELL THEM TO RETURN ALL THE MONEY I GAVE THEM BACK INTO MY BANK ACCOUNT: KING COUNTY SUPERIOR COURT CASE # 17-2-24602-6 SEA FILED IN SEATTLE.
NHTSA ODI 11053708
Apr 25, 2017SuspensionTransmission & drivetrainElectrical systemElectronic Stability Control (esc)BrakesEngineFuel system
UNKNOWN
NHTSA ODI 10980776
Mar 16, 2017Transmission & drivetrain
TL* THE CONTACT OWNS A 2016 DODGE DART. WHILE DRIVING VARIOUS SPEEDS OR WHILE IN STOP AND GO TRAFFIC, THE VEHICLE SUDDENLY JERKED. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH AN AUTO STICK OPTION, WHICH MEANT THE VEHICLE COULD BE DRIVEN IN AUTOMATIC OR MANUAL MODE. WHEN THE VEHICLE WAS PLACED IN AUTOMATIC MODE, IT JERKED AND SHIFTED GEARS AS IF IT WERE IN MANUAL MODE. WHEN ATTEMPTING TO WARM UP THE VEHICLE IN COLD WEATHER, THE VEHICLE WOULD IDLE AT 1,500 TO 2,000 RPMS FOR APPROXIMATELY 10-20 MINUTES. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS NOT ABLE TO IDENTIFY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
NHTSA ODI 10966369