What 247 owners told NHTSA about the 2016 Dodge Dart

The transmission shifter cable failed. It completely stopped working so therefore i was unable to drive my vehicle any longer. I have been without a vehicle for five days now. My safety was put at risk because i could have been working in the field and the shifter completely stopped working on me as i was in traffic with vehicles behind me. The recall has been confirmed and the diagnostics report has been completed by the Chrysler dealership. There was no signs of the shift gear going out as i drove my vehicle every single day. Everyone i have spoken with is trying to make me pay out of pocket with the repairs that has no remedy or the rental itself. I am unemployed and I use my only vehicle to make income by door dashing and now I cannot do so.

NHTSA ODI 11750398

The vehicle experienced a failure involving the automatic transmission gear shift cable (recall AOC 2013–2016). The gear selector indicated the vehicle was in “Park,” but the transmission was not fully engaged in Park due to the defective shift cable/bushing. This created a significant safety risk, as the vehicle was capable of rolling unexpectedly after being placed in Park. This condition puts the driver, passengers, pedestrians, and surrounding property at risk of injury or damage, especially when parked on an incline or in populated areas. There were no clear or consistent warning indicators prior to the issue. The vehicle appeared to be safely secured, which increases the possibility of an accident or death because the driver may exit the vehicle believing it will remain stationary. This issue is consistent with a known recall involving the shift cable assembly. The defect appears to be intermittent and not always easily reproducible, but it directly impacts the vehicle’s ability to remain securely in Park. At this time, the vehicle has not received a complete or reliable remedy, and the condition raises ongoing safety concerns. The component can be made available for inspection upon request. Because this defect affects a critical safety function and can lead to unintended vehicle movement, it presents a serious hazard. I am submitting this complaint to document the issue and request further investigation and resolution.

NHTSA ODI 11736059

WHEN PUTTING THE CAR INTO GEAR, AND TURNING THE WHEEL AND STARTING TO MOVE, THERE IS A POPPING/SNAPPING SOUND COMING FROM THE FRONT END. IT HAS BEEN IN THE SHOP THREE TIMES FOR THIS ISSUE. FIRST TIME WHEN IT WENT TO THE SHOP, THEY REPLACE FRONT STRUT MOUNTS. THIS LASTED ABOUT 6 MONTHS AND THE NOISE HAS COME BACK. SECOND TIME THEY SAID I NEEDED A NEW TIE ROD. REPLACED AND WITHIN A WEEK LATER, COULD HEAR THE NOISE AGAIN. TOOK IT BACK TO THE SHOP AND THEY COULDN'T DIAGNOSE IT. THEY LOOSENED ALL THE NUTS AND BOLTS ON THE FRONT END, RETIGHTENED/TORQUED THEM, AND WITHIN A FEW DAYS AFTER LEAVING THE SHOP, THE NOISE CAME BACK.

NHTSA ODI 11219777

PURCHASED CAR NEW JAN 2017. ON 3/3/19 AT APPROX. 18 MPH WHILE ATTEMPTING A LEFT TURN IN TO OUR NEIGHBORHOOD I HEARD A LOUD POP AND CAR JERKED TO THE LEFT HITTING A CURB. UPON VISUAL INSPECTION OF THE CAR IT APPEARED THAT THE AXLE POPPED OUT OF JOINT AND CONTROL ARM BROKE IN TWO. BECAUSE OF THIS TWO PARTS MALFUNCTIONING THE CAR HIT THE CURB, CRACKING THE WHEEL AND CAUSING BODY DAMAGE TO THE VEHICLE.

NHTSA ODI 11208240

UNKNOWN

NHTSA ODI 10980776

TL* THE CONTACT OWNS A 2016 DODGE DART. WHILE DRIVING APPROXIMATELY 30 TO 35 MPH, SLOWING DOWN, AND VEERING LEFT, THE VEHICLE BECAME DIFFICULT TO CONTROL. THE FRONT END OF THE VEHICLE PULLED TO THE RIGHT ON ITS OWN AND STRUCK A CURB. THE FRONT WHEELS STRAIGHTENED OUT AND THE VEHICLE LANDED IN THE YARD OF A SUB-DIVISION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS HAD NOT DEPLOYED. THE DEALER DIAGNOSED THAT THE LOWER CONTROL ARM SNAPPED INTO TWO PIECES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 6,647. UPDATED 05/31/17*LJ UPDATED 06/30/2017*JS

NHTSA ODI 10948015