Jul 25, 2017SteeringEngine
TL* THE CONTACT OWNS A 2016 DODGE DART. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE STEERING WHEEL SEIZED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DROVE AWAY. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 26,841. THE VIN WAS NOT AVAILABLE.
NHTSA ODI 11010624
Jul 24, 2017AirbagsCrash1 injury
TL* THE CONTACT OWNED A 2016 DODGE DART. WHILE DRIVING 45 MPH, THE CONTACT CRASHED INTO THE REAR OF A CHEVROLET COLORADO. THE DRIVER WAS INJURED ON THE LEFT SIDE OF HIS BODY DUE TO HIS BODY GOING UNDER THE STEERING WHEEL. MEDICAL ATTENTION WAS NOT PROVIDED. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO KNOWN INJURIES TO THE OCCUPANTS OF THE OTHER VEHICLE. A POLICE REPORT WAS NOT FILED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION AND DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 31887076. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI 11010364
Jun 10, 2017Engine
I HAVE HAD THE CAR FOR ONE YEAR AND SIX MONTHS BOUGHT THE CAR BRAND NEW AND THIS US THE THIRD TIME THE CHECK ENGINE LIGHT HAS COME ON AND THE CAR ACTS AS IF ITS GOING TO DIE OUT. THE PLACE WHERE I PURCHASED THE VEHICLE FROM FIXED AND STATED THAT THE COILS WERE BAD. NOW I'M HAVING THE SAME ISSUE AGAIN. THE REASON WHT I BOUGHT A NEW VEHICLE WAS TO AVOID ISSUES SUCH AS THIS. I TRADED IN A 2011 VEHICLE THAT I HAD BOUGHT USED HAD IT FOR FIVE YEARS AND NEVER HAD ANT CHECK ENGINE LIGHT ISSUES NOR ANY OTHER ISSUES.
NHTSA ODI 10994306
Jun 4, 2017Speed controlEngineFuel system
THE PREVIOUS COMPLAINT WAS FILED ON SEPTEMBER 15, 2016. IHTSA ID NUMBER 10906998. ORIGINALLY THE VEHICLE DYING WAS SAID TO BE DUE TO THE OIL NEEDING TO BE CHANGED AND SOMETHING WITH THE TURBO ENGINE THAT MY VEHICLE DOES NOT HAVE. SINCE THE PREVIOUS COMPLAINT, THE COMPUTER SYSTEM WAS UPDATED AT THE DEALERSHIP. THERE WERE NO OTHER ISSUES AFTER THE COMPUTER SYSTEM UPDATE. APRIL 10TH THE VEHICLE STARTED MAKING A LOUD RATTLING SOUND. THE SOUND BEGINS ONCE YOU GET OVER 50-55MPH AND GETS LOUDER THE FASTER YOU GO AND THE LONGER YOU DRIVE. I RECORDED THE SOUND SO THAT THE DEALERSHIP COULD NOT FIND A PROBLEM. THE SERVICE DEPARTMENT SAID IT SOUNDS LIKE A BICYCLE CHAIN. IT IS SCHEDULED FOR SERVICE FOR THE RATTLING PROBLEM ON JUNE 21. TODAY WHILE BACKING OUT OF THE DRIVEWAY THE VEHICLE TRIED STALLING. AFTER DRIVE ABOUT 2 MILES DOWN THE ROAD, THE VEHICLE DIED WHILE PULLING OUT FROM A STOP SIGN ONTO THE MAIN ROAD. A CAR SWERVED INTO THE TURNING LANE TO KEEP FROM HITTING ME. THIS MAKES THE 4TH TIME THAT THE VEHICLE HAS DIED WHILE DRIVING IT. THIS ISSUE IS GOING TO CAUSE ME OR MY CHILDREN TO BE INJURED OR KILLED. THE VEHICLE CURRENTLY HAS 14, 153 MILES.
NHTSA ODI 10993091
May 11, 2017Electrical systemEngineVisibility & wipers
THE CAR SHAKES VERY URUPTLY AT IDLE. YOU CAN LOOK AT THE ENGINE AND SEE IT'S SHAKING AT IDLE. IF YOU TURN THE AIR CONDITIONER ON IT GETS WORSE. RADIO SCREEN WILL NOT WORK SOMETIMES. BLUE TOOTH WILL WORK THEN CUT OFF THEN TURN BACK ON WHEN IT FEELS LIKE IT. AUTOMATIC HEADLIGHTS WORK THEN RANDOMLY NOT WORK WHERE I HAVE TO TURN THEM MANUALLY ON. WIPERS DO THE SAME AS THE HEADLIGHTS BUT TO CORRECT THE ISSUE FOR THE WIPERS IT TAKES TURNING OFF THE CAR AND TURNING IT BACK ON AND OUT THEM ON LOW. ENGINE WILL DIE RANDOMLY WHILE DRIVING THE CAR AT ANY SPEED. GPS WILL NOT LOAD SOMETIMES. THE BACK UP CAMERA WORKS WHEN SCREEN WORKS BUT ALSO FAILS WHEN SCREEN IS WORKING AND WHILE BACKING UP. DURING TAKE OFF THE CAR WILL STALL LIKE NO GAS THEN IT WILL GO LIKE IT'S GETTING GAS. DURING COLD IT SHIFTS REALLY ROUGH LIKE YOUR USING A STANDARD SLAMMING IT IN GEAR. I HAVE ALSO HAS 2 MISFIRE IN 2 DIFFERENT CYLINDERS. ONE WAS A COIL PACK THE OTHER WAS SUPPOSEDLY A LOOSE CONNECTION. TOOK CAR IN FOR ALL THIS AND DEALER SAID IF THEIR IS NO CHECK ENGINE NOTHING THEY CAN DO EVEN THOUGH THEY FEEL THE CAR CHAIR AND CAN SEE THE ENGINE SHAKING. THEY TELL ME TO COME BACK IN WHEN LIGHT COMES ON. LIGHT SWITCH HAS BEEN REPLACED AND STILL FAULTS. ECM AND TCM HABE BEEN REPROGRAMMED MULTIPLE TIMES AND PROBLEMS STILL CONSIST.
NHTSA ODI 10984987
Apr 25, 2017SuspensionTransmission & drivetrainElectrical systemElectronic Stability Control (esc)BrakesEngineFuel system
UNKNOWN
NHTSA ODI 10980776
Mar 27, 2017Engine
TL* THE CONTACT OWNS A 2016 DODGE DART. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE BATTERY AND SERVICE ENGINE INDICATORS ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE HAD NO OIL, WHICH CAUSED THE FAILURE. AFTER ADDING OIL, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
NHTSA ODI 10968698
Mar 16, 2017Electrical system
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V813000 (ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 10966368
Mar 16, 2017Transmission & drivetrain
TL* THE CONTACT OWNS A 2016 DODGE DART. WHILE DRIVING VARIOUS SPEEDS OR WHILE IN STOP AND GO TRAFFIC, THE VEHICLE SUDDENLY JERKED. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH AN AUTO STICK OPTION, WHICH MEANT THE VEHICLE COULD BE DRIVEN IN AUTOMATIC OR MANUAL MODE. WHEN THE VEHICLE WAS PLACED IN AUTOMATIC MODE, IT JERKED AND SHIFTED GEARS AS IF IT WERE IN MANUAL MODE. WHEN ATTEMPTING TO WARM UP THE VEHICLE IN COLD WEATHER, THE VEHICLE WOULD IDLE AT 1,500 TO 2,000 RPMS FOR APPROXIMATELY 10-20 MINUTES. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS NOT ABLE TO IDENTIFY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
NHTSA ODI 10966369
Mar 9, 2017Electrical system
RE: S83 / NHTSA 16V-813 VOLTAGE SPIKE IN WINDSHIELD WASHER PUMP. TOOK 2016 DART TO LOCAL DEALERSHIP FOR RECALL WORK ON 3/8/17. UPON RETURN OF MY VEHICLE, NOTICED AN ELECTRICAL ARC SOUND, A LOUD BUMPING SOUND, WHEN ENGAGING THE 'FLASH HEADLIGHTS' FEATURE. THE ELECTRICAL ARC SOUND NEVER OCCURRED PRIOR TO THE RECALL WORK. THE SOUND EMITS FROM UNDER THE HOOD WHERE THE HEAD LAMPS ARE LOCATED. WHEN I WENT BACK THE NEXT DAY TO INQUIRE ABOUT THE NEW SOUND, THE DEALERSHIP TRIED THREE NEW DARTS ON THE LOT THAT MAKE THE SAME NOISE. MY COMPLAINT IS TO QUESTION THE SAFETY OF THE REPLACEMENT PART AS PRESCRIBED BY THE RECALL NOTICE. THE DEALER SAID IT WAS NORMAL, BUT THIS ELECTRICAL ARC SOUND HAS NEVER OCCURRED ON ANY CAR I'VE EVER BEEN AROUND DURING MY 55 YEARS. I WANT NHTSA TO LOOK INTO IF THE REPLACEMENT PART USED ON MY CAR AND PUT IN DARTS MANUFACTURED RECENTLY IS ACTUALLY SAFE. IS THE ELECTRICAL ARC NOISE BY DESIGN OR DOES IT INDICATE A NEED TO RECALL THE REPLACEMENT PART TO AVOID SAFETY PROBLEMS SUCH AS MALFUNCTION OR FIRE?
NHTSA ODI 10959875
Mar 6, 2017Visibility & wipers
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V813000 (VISIBILITY). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 10958821
Feb 13, 2017Visibility & wipers
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V813000 (VISIBILITY); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 10954304
Jan 27, 2017SuspensionCrash
TL* THE CONTACT OWNS A 2016 DODGE DART. WHILE DRIVING APPROXIMATELY 30 TO 35 MPH, SLOWING DOWN, AND VEERING LEFT, THE VEHICLE BECAME DIFFICULT TO CONTROL. THE FRONT END OF THE VEHICLE PULLED TO THE RIGHT ON ITS OWN AND STRUCK A CURB. THE FRONT WHEELS STRAIGHTENED OUT AND THE VEHICLE LANDED IN THE YARD OF A SUB-DIVISION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS HAD NOT DEPLOYED. THE DEALER DIAGNOSED THAT THE LOWER CONTROL ARM SNAPPED INTO TWO PIECES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 6,647. UPDATED 05/31/17*LJ UPDATED 06/30/2017*JS
NHTSA ODI 10948015
Sep 30, 2016Electrical systemEngine
THIS 2016 DART GT HAS BEEN IN FOR SERVICE 13 TIMES SINCE IT WAS PURCHASED IN MARCH. THE BODY CONNECTOR HAS CORRODED TWICE AND BEEN REPLACED ALONG WITH SEVERAL CORRODED WIRES. THE TELEMATICS MODULE WAS ALSO REPLACED AFTER IT TESTED INCONSISTENT AND WORKING ONLY 20% OF THE TIME (THIS IS FOR THE UCONNECT AND BLUETOOTH). IF YOU HIT 10MPH SOMETIMES IT LIKES TO ACCELERATE WITHOUT EVEN TOUCHING THE GAS! WHILE STARTING THE CAR IT NOW LIKES TO SAY THE KEYFOB HAS NOT BEEN DETECTED EVEN WHEN THE KEY FOB IS RIGHT BY THE KEYLESS START. THE WIRELESS RECEIVER WAS REPLACED BUT IT SAID KEY FOB NOT DETECTED AGAIN. THIS WILL MAKE SERVICE VISIT #14! THIS CAR HAS SERIOUS COMPUTER/ELECTRICAL ISSUES. THE KEYFOB NOT BEING DETECTED ISSUE COULD BE DEADLY IF IT DOES IT WHILE THE CAR IS BEING DRIVEN AND MAKES THE CAR INOPERABLE.
NHTSA ODI 10910739
Sep 15, 2016
ON 5-21-16 WHILE DRIVING AFTER TURNING ON A CITY STREET THE CAR STARTED BEEPING AND THE GAS WOULDN'T WORK. THE BATTERY LIGHT CAME ON AND THE CAR CAME TO A ROLLING STOP. ALL LIGHTS WORKED. THE WINDOW WOULD ONLY ROLL HALFWAY DOWN. VEHICLE WOULD NOT START BACK. VEHICLE HAD 700 MILES ON IT. AFTER SEVERAL ATTEMPTS TO START IT BACK WITH PUSH BUTTON AND KEY IT FINALLY STARTED. ON 9-15-16 WHILE MAKING A TURN THE CAR STARTED BEEPING AND CAME TO A ROLLING STOP. THE IGNITION WAS STILL LIT UP RUN. THE BATTERY LIGHT CAME ON. ALL LIGHTS WORKED. RPM WERE 0. VEHICLE HAS 7,062 MILES ON IT. THERE HAVE BEEN SEVERAL TIMES WHERE THE ENGINE HAS TRIED TO DIE WHILE BACKING UP OR TAKING OFF IN DRIVE FROM A COMPLETE STOP. THIS IS NOT SAFE! AFTER RESEARCHING I FOUND THIS WAS AN ISSUE WITH OLDER MODELS.
NHTSA ODI 10906998
Jun 27, 2016Electrical systemSpeed controlEngine
MY 2016 DODGE DART OVERHEATS THE RPM GOES UP AND DOWN WHEN THE CAR IS IN MOTION. ON JUNE 26 MY CAR CUT OFF ON ME IN THE MIDDLE OF THE ROAD AND IT TOOK ME TEN MINS TO START IT UP MY CHECK ENGINE LIGHT KEEPS GOING ON AND OFF AND EVERY TIME I TAKE IT IN THEY SAY ITS NOTHING WRONG WITH IT. MY OIL PRESSURE LIGHT COMES ON AND I HAVE 100 PERCENT OIL IN MY CAR. WHEN I PUT ON BRAKES IT ACTS LIKE IT DOESNT WANT TO STOP SO IHAVE TO BRAKE FARTHER AWAY FROM PEOPLES CARS.
NHTSA ODI 10876954
Jun 23, 2016
"CCDFAAGD.CAR STARTED VIOLENTLY SHAKING WHEN I GOT ON THE FREEWAY AND BETWEEN 55-60 I FELT LIKE EVERY TIRE WAS GONNA GO FLYING OFF IT NEVER DID ANYTHING BEFORE NO MESSAGES TIRES WERE AT 34PSI LIKE REQUIRED OIL HAD BEEN CHANGED ALL SERVICES AND FLUIDS CHECKED TOOK TO CHRYSLER IMMEDIATELY IN MIDDLE OF TRAVELING TO WORK. THEY DID 16 PT CHK NOTHING WRONG SO I TOOK TI BIG O TIRES ROTATED ALIGNED ANS BALANCED STILL SAME THING JOINT AXLE VIBRATED RIGHT OF THE JOINT UNDER HOOD CANT GET IT REPLACED NOBODY CARRIES THEM AND CHRYSLER DODGE DID NOT SEE IT BEING AN ISSUE THE VERY SAME DAY MY WIDOW ROLLED DOWN AND HASNT WENT BACK UP SINCE ALL OTHERS WORK EXCEPT DRIVER WINDOW , (21930 AT DEALER )ODOMETER PROBLEM I CAN DRIVE ACRROSS TOWN AND IT PUTS 300+ MILES ON IT I AM FRUSTRATED AND DISAPPOINTED I AM ALSO TOLD MY WARRANTY EXPIRED FOR MY WHEELS AT 12,000 CONVENIENTLY I AM AT 23000 TODAY AND I TOOK IT ACROSS TOWN BACK TO HOME MAX OF 40 MILES AND I HAVE 23183
NHTSA ODI 10876261
Jun 18, 2016
THE 2016 DODGE DART I OWN TURNS OFF WHILE DRIVING. IT HAPPENED TWICE SO I TOOK IT IN TO BE SERVICED BY DEALERSHIP. COMPUTERS FOUND NOTHING WRONG. LAST NIGHT I WAS DRIVING WITH BABY IN CARSEAT. CAR TURNED OFF, CONTROL PANEL LIGHTS TURN ON WHEN THIS HAPPENS. A TRUCK THAT WAS COMING BEHIND ME VEERED AT LAST MINUTE TO AVOID HITTING US WITHIN INCHES! AFTER DRIVER OF TRUCK AND AND OTHER WITNESS CHECKED ON US,I WENT INTO SHOCK, IT WAS THE SCARIEST MOMENT!! THE ONLY WAY CAR TURNS BACK ON IS BY SWITCHING KEY OFF,THEN ON AGAIN. IF THERE'S NOTHING "WRONG WITH IT", WILL I HAVE TO PROVE IT WITH OUR LIVES THAT THERE IS?!
NHTSA ODI 10874965
Apr 12, 2016Visibility & wipers
DRIVING ON I80 @ 65 MPH IN THE MIDDLE LANE WHEN THE DRIVER'S SIDE WINDOW IMPLODED. THE ENTIRE WINDOW ENDED UP IN MY LAP. THERE WAS NO IMPACT BY ROCK OR ANY OTHER ITEM.
NHTSA ODI 10855189
Mar 18, 2016Wheels
ABOUT TWO-THREE WEEKS AGO I HIT A POT HOLE AND GOT A FLAT OR THE SIDE WALL OF THE FRONT TIRE. THE TIRES ARE KUMHO SOLUS KH25 TIRES. THEN TONIGHT ON 3/18/16 I WAS JUST DRIVING ON THE ROAD DIDN'T HIT ANYTHING AND MY CAR TELLS ME I AM LOSING AIR PRESSURE IN MY BACK TIRE. I GET OUT AND NOTICE I WAS LOSING AIR PRESSURE AND LOSING IT FAST WITHOUT HITTING ANYTHING. I JUST GOT THE CAR IN DECEMBER WITH 6,000 MILES ON IT. I HAVE NOTICED THERE HAVE BEEN A LOT MORE REPORTS ABOUT THESE TIRES AND NEEDED TO SHARE THE INFO. THESE TIRES ARE BECOMING A HUGE ISSUE.
NHTSA ODI 10850500
Dec 9, 2015Electrical systemEngine
ON A CITY STREET, TRIED TO ACCELERATE AT A STOP LIGHT WITH THE BRAKE ON. WOULD NOT ACCELERATE TURNING LEFT IN ONCOMING TRAFFIC.INTERMITTENLY (HOPS) IN MOTION EXITING A HIGHWAY, UPON BRAKING I TRAFFIC, STOPPED AT A TRAFFIC LIGHT AND IN THE DRIVEWAY WITH THE KEY REMOVED. TACHOMETER HAS REDLINED (6500 RPM + ) MOVING IN TRAFFIC AT 46 MPH ON LEVEL ROAD AND UPON TAKE OFF FROM A RED LIGHT. TACHOMETER HAS REVVED TO 5500 RPM'S ON THE DOWN SIDE OF A HILL WHEN ON CRUSE CONTROL MULTIPLE TIMES WHEN ON THE HIGHWAY. THE CAR HAS JERKED SEVERELY DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 70 MPH.INTERMITTENTLY THE CLIMATE CONTROL HAS DIFFICULTY IN MAKING A DECISION ON THE SELECTION I MADE AND HAS TAKEN APPROXIMATELY 5 MIN BEFORE THE AIR ( FAN ) WILL ENGAGE. ALL DASH LIGHTS HAVE FLASHED WHEN THE KEY FOB WAS PUSHED TO UNLOCK THE DOORS. THE AUTO DOOR LOCKS HAVE FAILED TO LOCK PROPERLY AND ENGAGED AT 40 MPH. THE LIST IS LONGER BUT MY FEELING IS IT IS A COMPUTER PROBLEM AND SERVICE SAYS THERE IS NO CODE SO NO PROBLEM FOUND. IT HAS BEEN IN SERVICE 6 TIMES THAT HAVE BEEN DOCUMENTED. MY FEAR IS THIS CAR IS SO DEFECTIVE AND IS GOING TO KILL ME AND POSSIBLY OTHERS IF THE COMPUTER FAILS WITH THE STEERING OR BRAKING.THE ISSUES STARTED @ 500 MILES ON THE CAR, IT NOW HAS 1900.
NHTSA ODI 10809281
Oct 31, 2015Speed control
THE SPEEDOMETER IN MY NEW CAR FAILS. I CONTACTED LUSTINE DODGE AND THE DEALERSHIP FAILS TO ADD SHOW ANY CONCERN.
NHTSA ODI 10787485