What 521 owners told NHTSA about the 2016 Chrysler Town And Country

TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. WHILE GOING THROUGH A DRIVE THRU LANE, THE VEHICLE STALLED. THE CONTACT WAS CONCERNED THAT THE FAILURE MIGHT BE CAUSED BY THE TRANSMISSION. THE CONTACT STATED THAT THE RPMS REVVED UP; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TOWED TO JACKSONVILLE CHRYSLER DODGE JEEP RAM ARLINGTON (9600 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (877) 677-5782) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 108,000.

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TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 30 MPH, THE VEHICLE SEIZED. THERE WAS NO WARNING INDICATOR ILLUMINATED. IN ADDITION, ALL THE DOORS LOCKED ON THEIR OWN. THE CONTACT WAS ABLE TO RESTART THE IGNITION AND DRIVE TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO LAKELAND CHRYSLER DODGE JEEP RAM (LOCATED AT 2875 MALL HILL DR, LAKELAND, FL 33810, (863) 687-2501), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ASSOCIATED THE FAILURES WITH NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,000.

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TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AFTER IT CAME TO A COMPLETE STOP. THE CONTACT CALLED STATE LINE CHRYSLER DODGE JEEP RAM OF KANSAS CITY (1001 W 104TH ST, KANSAS CITY, MO 64114) AND WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN), WHICH HE ASSOCIATED WITH THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 61,000.

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I HEARD A WHINING FROM THE ENGINE AFTER TRAVELING AT HIGHWAY SPEEDS. CHECKED ENGINE WITH NO NOTICEABLE CAUSE. AFTER TRAVELING FURTHER, THE CHECK ENGINE LIGHT CAME ON AND THE WHINE GOT WORSE. TOOK IT TO THE DEALERSHIP THE NEXT DAY AND WAS INFORMED THAT THE TRANSMISSION PUMP HAD FAILED.

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MY STEERING CONTROLS DO NOT WORK. THE STEERING WHEEL CONTROLS DONT WORK AND CRUISE CONTROL DOES NOT WORK. THE CONTROLS FOR THE SPEEDOMETER FOR DIGITAL USE DO NOT WORK. THERE IS ONLY 36000 MILES ON THE CAR AND THE PART TO FIX IS UNAVAILABLE. THE QUESTION IS WHY NO RECALL WHEN U CANT ORDER THE PART SO OBVIOUSLY EVERYONE IS HAVING AN ISSUE AND THIS NOT WORKING COULD HAVE PREVENTED 2 ACCIDENTS THAT HAVE OCCURRED HAD THE HORN WORKED LIKE IT SHOULD.

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THE VAN LOST POWER AND WOULD NOT SHIFT ABOVE FIRST GEAR. IT WOULD REV THE RPMS AS IF IT WERE IN NEUTRAL. IT ALTOGETHER QUIT MOVING ONCE I WAS ABLE TO GET IT BACK INTO OUR NEIGHBORHOOD.

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AIRBAG LIGHT WOULD LIGHT UP ON AND OFF AND THEN ALL OF SUDDEN STAYED ON SUDDENLY. TOOK THE VAN TO THE DEALERSHIP AND NOW SAYING THE PASSENGER SIDE AIRBAG WIRING HARNESS IS BAD AND NEEDS REPLACED. BUT BEFORE THE SOLID LIGHT WHEN I MOVED THE DRIVERS SIDE SEAT THE LIGHT WOULD GO OFF OR COME ON. HOW CAN AIRBAG HARNESS GO BAD.

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THE DRIVERS SIDE SLIDING PASSENGER DOOR SUDDENLY IS STUCK IN THE LOCK SHUT POSITION. THERE IS NO WAY OF OPENING THE DOOR MANUALLY OR WITH THE KEY FAB REMOTE. THE OTHER SLIDING DOOR ALSO PRODUCES A LOUD SOUND WHEN IT LOCKS AND UNLOCKS. I TOOK IT IN THE GET FIXED, THE SHOP SAYS THAT THE ACTUATOR IN BOTH DOORS WAS BROKEN AND NEEDED TO BE REPLACED. ONLINE I ALSO FOUND A LOT OF OTHER TOWN AND COUNTRY OWNERS HAVING THIS SAME ISSUE. THIS COULD BE A BIG SAFETY HAZARD IF EVER SOMEONE NEEDED TO BE EVACUATED FROM THE VEHICLE AND THE DOOR IS STUCK SHUT.

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REAR PASSENGER DOOR MAKES LOUD BUZZING NOISE WHEN UNLOCKING THE DOORS

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RIGHT SIDE DOORS MAKE BUZZING NOISE UPON OPENING. THE VEHICLE IS STATIONARY WHEN THE DOORS ARE BEING OPENED. THIS STARTED WITHOUT ANY REASON THAT I COULD DETERMINE.

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TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT NOTICED A TICKING NOISE COMING FROM THE ENGINE WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED A MISFIRE IN ENGINE CYLINDER NUMBER FIVE. THE VEHICLE WAS TOWED TO ANOTHER INDEPENDENT MECHANIC WHO DETERMINED THAT THE ROCKER ARM FAILED. THE MANUFACTURER ISSUED AN EXTENDED 150,000 MILE WARRANTY. THE CONTACT SPOKE WITH THE MANUFACTURER AND THEY COULD NOT FIND ANYTHING RELATED TO THE FAILURES FOUND BY THE INDEPENDENT MECHANICS. THE DEALER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,300.

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TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. WHILE THE CONTACT'S HUSBAND WAS DRIVING 40 MPH, THE TRANSMISSION SEIZED AND THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT'S HUSBAND WAS ABLE TO COAST THE VEHICLE TO YOUNG BUICK GMC (2010 E MAIN ST, OWOSSO, MI 48867, (888) 399-4101), BUT IT COULD NOT BE SERVICED BECAUSE IT WAS NOT A GM VEHICLE. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH TRANSMISSION FAILURE. THE CONTACT WAS QUOTED A REPAIR ESTIMATE OF $4,000. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT HER VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT CALLED SLINGERLAND CHRYSLER DODGE INC (3640 E M 21, CORUNNA, MI 48817, 989 743-6331) WHERE SHE WAS GIVEN ANOTHER ROUGH ESTIMATE OF $5,000 FOR THE REPAIR. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 102,750. *LN THE CONSUMER STATED THE MANUFACTURER ASSISTED WITH PAYING A PORTION OF THE REPAIRS. *PM *DL

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VEHICLE'S TIPM MODULE FAILED, CAUSING THE VEHICLE TO STALL TO A STOP ON A BUSY STREET. HAZARD LIGHTS DID NOT WORK. TRANSMISSION SHIFTER LOCKED ITSELF IN PARK. ALL CLUSTER INSTRUMENT WARNING LIGHTS WERE ON. UCONNECT SOUND SYSTEM OFF. POWER WINDOWS AND LOCKS DISABLED. SLIDING DOORS LOCKED AND DISABLED. ENGINE REMAINED RUNNING WITH KEY OUT OF IGNITION. THE VEHICLE'S COMPLETE TIPM FAILURE, WHICH ALSO CONTROLS THE HAZARD WARNING LIGHTS (WHICH SHOULD BE ON AN ISOLATED CIRCUIT), CONTRIBUTED TO A THREE CAR ACCIDENT.

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THE DRIVER SIDE PASSENGER DOOR GOT STUCK IN THE LOCK POSITION AND COULD NOT BE OPENED OR UNLOCKED. FINALLY GOT THE DOOR OPEN AND NOW IT MAKES A LOUD BUZZING NOISE WHEN LOCKING OR UNLOCKING. REAR PASSENGER DOOR HAS NOT GOTTEN STUCK IN THE LOCK POSITION BUT HAS RECENTLY STARTED MAKING THE SAME LOUD BUZZING NOISE WHEN LOCKING OR UNLOCKING. THIS COULD BE A SAFETY HAZARD IF THEY DOOR WERE TO GET STUCK IN THE LOCK POSITION DURING AN ACCIDENT.

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THE DRIVER'S SIDE SLIDING DOOR WILL NOT UNLOCK MANUALLY OR AUTOMATICALLY. I CANNOT OPEN THE DOOR AT ALL. IT JUST STOPPED WORKING WITH NO APPARENT CAUSE.

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THE PASSENGER SIDE REAR SLIDING DOOR MAKES A.LOUD BUZZING SOUND AND THE LOCK DOESN'T WORK.

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REAR SLIDER DOOR LOCKED AND COULD NOT USE THIS DOOR LOCKING ASEMBLY WOULD NOT RELEASE DOOR HAD TO USE OTHER SIDE IF I HAD ACCIDENT AND CAR WAS ON SIDE I WOULD NOT GET OUT THANKS VEHICLE WAS STOPPED

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TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR WAS STUCK IN THE LOCKED POSITION AND COULD NOT BE OPENED ELECTRONICALLY OR MANUALLY. BAKERSFIELD CHRYSLER JEEP FIAT (3101 CATTLE DR, BAKERSFIELD, CA 93313, (661) 832-3000) STATED THAT THERE WERE NO RECALLS. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 60,000.

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THE DRIVER SIDE SLIDING DOOR STOPPED WORKING FROM ONE DAY TO THE NEXT. I USED THE DOOR ON SUNDAY, OCTOBER 20TH AND WENT TO USE IT THE FOLLOWING MORNING AND IT WOULD NOT OPEN VIA THE KEYFOB OR THE OVERHEAD BUTTON. WHEN I TRIED TO MANUALLY OPEN THE DOOR, IT WOULD NOT BUDGE. THE LOCK MECHANISM WILL NOT MOVE. I DID SOME RESEARCH ONLINE AND IT LOOKS LIKE AN ONGOING ISSUE WITH THESE VEHICLES BUT IT PRESENTS A SAFETY ISSUE IF THE VEHICLE GETS IN AN ACCIDENT, IT COULD IMPEDE PASSENGERS EXITING THE VEHICLE AND SUSTAINING FURTHER INJURY.

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DRIVERS SIDE SLIDING POWER DOOR LOCK GETS STUCK, WHEN IT FINALLY UNLOCKS AND PROCEEDS TO CLOSE A VERY LOUD 'ELECTRICAL BUZZING SOUND ' COMES FROM DOOR AND IS VERY SCARY.....

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THE PASSENGER SIDE SLIDING DOOR EMITS A LOUD BUZZING SOUND WHEN THE VEHICLE IS UNLOCKED. THE VOLUME IS LOUD ENOUGH THAT IT CAUSES AUDIO DISCOMFORT. RESEARCH INDICATED THAT THERE HAVE BEEN MANY COMPLAINTS ABOUT THIS ISSUE IN THE 2016 DODGE AND CHRYSLER MINIVANS, AND SEVERAL INDIVIDUALS HAD REPORTED IT TO THIS SITE SO WE ARE FOLLOWING THAT SUGGESTION.

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THE TRANSMISSION PUMP AND CONVERTER FAILED CAUSING THE TRANSMISSION TO LOSE POWER,SLIP OUT OF GEAR,CLUNK. WHILE PULLING AWAY FROM A STOP SIGN. THE TRANSMISSION WOULD WHINE,VIBRATE, CLUNK WHEN PUT INTO A HEAVY STRAIN LIKE PULLING A STEEP HILL. THIS IS THE SAME TRANSMISSION AND PROBLEM AS THE RECALL. CHRYSLER SAID MY VIN DID NOT FALL UNDER THE RECALL S44 . I BELIEVE CHRYSLER SHOULD BE HELD RESPONSIBLE KNOWING THE TRANSMISSION WAS FAULTY.

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ABOUT 3 MONTHS AGO MY VAN STARTED MAKING NOISE. WHILE I WAS DRIVING. AT TIMES IT WOULD HESITATE TO GO UP HILLS AND WHEN COMING TO A LIGHT IT WOULD SHAKE AND SOMETIMES SHUT OFF. THE RPMS WOULD GO CRAZY AT TIMES WHILE AT A STOP. WHEN TURNING IT WOULD SHAKE WHEN I WOULD TAKE THE TURN. I WENT TO HAVE IT CHECKED AND IT WASN'T GIVING ANY INQUIRIES ABOUT WHAT WAS WRONG. WHEN IT WAS DIAGNOSED ON SEPT 27TH IT JUST SAID THAT THE PASSENGER DOOR HAD SOMETHING WRONG WITH IT. ON OCT 3,2019 THE CHECK ENGINE LIGHT FINALLY CAME ON. I BROUGHT IT IN TO BE DIAGNOSED. IT SAID IT WAS THE TCC HAD MY APPOINTMENT TODAY FOR IT TO BE FIXED (OCTOBER 8,2019) COME TO FIND OUT IT WAS THE TRANSMISSION. I FEEL THAT THE CHRYSLER SHOULD PAY FOR THIS PROBLEM BECAUSE THE DIAGNOSTIC WAS WRONG AND IT TOOK OVER 3 MONTHS TO GET A CHECK ENGINE LIGHT TO GO ON. I'M ON DISABILITY AND LIVE PAYCHECK TO PAYCHECK. I AM STILL PAYING ON THIS VEHICLE AND DIDNT THINK THAT IN THE 2 YRS. THAT I WOULD BE PAYING FOR A TRANSMISSION AT 72,000 MILES. THIS VEHICLE WAS NEVER ON THE RECALL LIST BUT I BELIEVE IT SHOULD HAVE BEEN.

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TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT DETECTED AN ABNORMAL BUZZING NOISE COMING FROM THE PASSENGER SIDE SLIDING DOOR, THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED AND THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 38,000. THE VIN WAS INVALID.

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I HAVE ABOUT 71000 MILES AND MY CAR WHEN PUSHING ON THE GAS REVVED UP THE RPM'S AND WOULD NOT MOVE FORWARD. MY MECHANIC SAID MY TRANSMISSION FLUID PUMP IS BAD. THERE IS A RECALL FOR THIS EXACT ISSUE FOR 2016 CHRYSLER TOWN AND COUNTRY VANS MANUFACTURED WHEN MINE WAS HOWEVER MY VIN IS NOT INCLUDED IN THE RECALL. CHRYSLER SHOULD DO THE RIGHT THING AND INCLUDE ALL THOSE AFFECTED WITH THIS ISSUE.

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