Home · 2016 Chrysler Pacifica · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
Newest first · 2 complaints
THE FRONT AXLE BROKE WITH NO EVIDENCE OF IMPACT OR DAMAGE. THE AXLE BROKE WHILE OPERATING THE VEHICLE AT LESS THAN 30 MPH ON A RESIDENTIAL STREET. THE VEHICLE HAS APPROXIMATELY 12,700 MILES ON IT. THE DEALERSHIP CANNOT IDENTIFY A REASON FOR THE FRONT AXLE BREAKING. THIS CAUSED THE VEHICLE TO BE UNABLE TO STEER ACCELERATE, GO FORWARD, OR GO IN REVERSE. *DT*JB MANUFACTURER WAS CONTACTED.*JB
NHTSA ODI 11183725
CAR SHUTS OFF WHILE DRIVING. WARNINGS TO PUT THE CAR IN PARK AND ELECTRONIC STABILITY ISSUES MAY POP UP. THE ENGINE MAKES A WEIRD NOISE AND THE CAR WILL OFTEN NOT SHIFT TO PARK TO RESTART. THIS HAS OCCURRED THREE SEPARATE OCCASIONS FOR ME. EACH TIME I WAS LUCKILY DRIVING SLOWLY PRIOR TO A TURN. I HAVE BROUGHT THE CAR TO THE DEALER EACH TIME. THEY HAVE TRIED REPLACING THE SHIFTER, UPDATED THE COMPUTER SYSTEM AND CLEARED ERROR CODES. NOTHING WORKS. THIS IS A HUGE SAFETY ISSUE FOR OUR FAMILY AND THEY JUST KEEP RETURNING THE CAR TO ME.
NHTSA ODI 11032132
Working with the data? Download all 2 complaints as CSV · fetched from NHTSA July 14, 2026