What 76 owners told NHTSA about the 2016 Chrysler 300

The contact owns a 2016 Chrysler 300. The contact stated that while driving at undisclosed speeds, the interior door panel on all four doors was shuddering while the windows were rolled down due to the air resistance. The contact stated that while attempting to depress the button to unlock the door on the driver’s side door, the door failed to unlock as needed. The local dealer was contacted; however, the vehicle was not repaired because the warranty had expired. The contact was adamant that the failure was a safety issue. The manufacturer was made aware of the failure. The failure mileage was approximately 11,500.

NHTSA ODI 11747997

The contact owns a 2016 Chrysler 300. The contact stated that while driving on a four-lane roadway, at approximately 45 mph, another driver attempted to make a left turn with an obstructed view, ran a red light and collided with the front driver side area of the contact's vehicle near the wheel well. Following the impact, the other vehicle spun and struck an additional vehicle. No further property damage was reported. After the collision, the contact's vehicle veered to the right and came to a stop in a vacant lot away from oncoming traffic. The airbags did not deploy, and no warning lights illuminated. The vehicle was subsequently towed to a tow yard and later declared a total loss by the insurance company. The contact sustained injuries to the forehead after striking the windshield due to forward movement during the collision and was then thrown backward into the rear seat. Medical treatment was received following the incident. The dealer was not notified of the issue. The manufacturer was not notified of the issue. The approximate failure mileage was 102,000.

NHTSA ODI 11737922

The contact purchased a 2016 Chrysler 300. The contact stated that shortly after purchasing the vehicle, the vehicle was taken to a dealer for several repairs, and the contact was concerned that there was a mileage discrepancy as per a Carfax Report. The vehicle was a dealer sale. At the time of purchase, the mileage was 117,338; however, the Carfax Report indicated that the mileage was 156,268 in February 2017. The Carfax Report also stated that the odometer had previously been tampered with in 2017 and indicated a mileage of 5,093 instead of 7,542. The contact stated that currently the approximate mileage was 166,801.

NHTSA ODI 11717055

Notified by repair shop that my vehicle is experiencing identical problems with the fuel rail and fuel injector that was recalled for Mercedes in my class and year, but the dealer says my VIN is not applicable currently. Recall campaign number is 2022030003 and NHSTSA ID is 21V961. Was informed by dealer to call customer care at Mercedes, and subsequently informed by Mercedes to fill out this form.

NHTSA ODI 11710443

The oil filter housing w/sender unit leaks oil under the upper intake plemun. The oil filter Chrysler installed in the vehicle is plastic.

NHTSA ODI 11628219

Fuel pump lid is electrical connection is cause a malfunction when fuel up and burning a hole in the electrical connection causing fuel to leak out under the back seat this need to be fix before someone is killed do to a fire this is the 2n time being replace and the same issue

NHTSA ODI 11624171

When gas tank is filled with more that 3/4 of a tank of gas, fumes are very strong within the vehicle and around it. This continues until the gas tank has less than 3/4 of a tank of gas. There is a recall for the evap canister on my year, make and model...but my VIN is not included.

NHTSA ODI 11622534

1- Electrical components lost communication with all module I have diagnostic from dealer. 2- When happened car loose power putting my own safety and other at risk I don’t feel safety no more and all possible lights on dashboard come on. 3- I bring my car to dealer to do a diagnostic and said need change whole car harness, at time that dealer check 68 DYC was show, before happening to me twice and brin to shop close to my house one time has 85 DTC and second time 63 DTC I have diagnostic copy from dealer and from shop. 4- Dealer diagnosed my car. 5- It happened suddenly not warning at all when happened have to stop as soon as I can turn off engine and wait some minutes and turn on again after that engine light come on all the time and car can driving again. 6- Also a year ago on march last year my car was updated from Uconnect and a corrupt file from them damaged my radio they have to install a new radio with new software update for this reason at Uconnect expense, don’t know if this is related to this new problem that I have now, also send you the diagnostic at that time.

NHTSA ODI 11609113

Have been having power steering problems over the past few years. Started by displaying a shift to park message while driving, my car would then lose power and shut down completely and power steering would lock up. Have taken to dealerships and independent mechanics and was told it was the wiring harness which they repaired several times and the car continued to have the issue. Approximately 3 months ago I was driving 55mph on highway when suddenly without any warning, the power steering failed and locked up making it very difficult to turn the wheel to get the vehicle off the highway safely. The power steering locking up put myself, my passengers and other drivers at risk bc I had no control over the steering. When I got the vehicle off of the highway a message repeatedly coming on and off saying “service power steering “ and another message saying power steering assist off service system. I was able to get the vehicle home, however the steering was extremely difficult especially in turns which is a major safety concern increasing a risk of an accident. I have done a lot of research about this issue and have found that there are numerous others with the same issue and same make/model as my 2016 Chrysler 300 C. I took the vehicle to another independent mechanic and they told me they couldn’t figure out what is wrong with it. I made another appointment with another mechanic and when I attempted to drive it “manually” as I had to do when it initially started doing this, the electric power steering has now completely locked up and the wheel is not functional at all and power steering has completely failed. This is not only a huge inconvenience but a serious safety hazard and should be investigated by the manufacturer.

NHTSA ODI 11595998

The contact's son owns a 2016 Chrysler 300. The contact stated that the horn was inoperable. Additionally, the contact stated while her son was driving 60-65 MPH, the vehicle lost power steering functionality inadvertently. There was no warning light illuminated. The contact stated that the driver was able to veer to the side of the road. The contact stated that the driver turned off and restarted the vehicle, and the power steering became functional. The contact stated that the driver was able to drive to the residence. The vehicle was taken to an independent mechanic, where the failure could not be duplicated, and the contact was referred to the dealer. The dealer was contacted, and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 31,000.

NHTSA ODI 11580698

oil filter housing, oil pulled to back of engine creating hole, all oil leaked out.

NHTSA ODI 11572049

Main Fuel Pump and accompanied electrical connect. The fuel pump and electrical wiring harness is available upon request. My safety was at risk due to a faulty electrical connection inside the fuel tank. My vehicle made a loud hmming sound at a stop sign, upon continuing forward the vehicle shut off randomly. Upon inspection, the fuel was not sending to the engine. We bought a new fuel pump and replaced at the side of the road. When inspecting the OEM fuel pump and accompanied electrical connection, we noticed over heated wiring and melts plastic inside the fuel tank on the underside of the fuel pump, as well as burnt connections on the outside of the fuel tank on the tip side of the fuel pump. We have pictures to support. No warning signs, signals, or lights were present at the time of failure. When purchasing new fuel pump, there were no instructions for replacement of electrical connections. The only indication we found as to what was happening was through public forums online, showing the electrical wiring was faulty and needed replacing with the alternative wiring harness due to wiring (hot wire, b+) being located too close to the grounding wiring causing it to burn amd/or arch creating a problem with which could cause fire and explosion. No information was readily available nor have we received any information on potential catastrophic injury or failure.

NHTSA ODI 11571171

The contact owns a 2016 Chrysler 300. The contact stated while driving at an undisclosed speed, he heard an abnormal clicking sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed failures with the connecting rod bearings and hydraulic roller lifters. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 180,000. The VIN was not available.

NHTSA ODI 11566311

Door panels are separating from all interior doors. Separating has caused issues with doors locking and airbag deployment. This is an issue the manufacturer has been aware of for years yet still manufactures cars with this issue. Chrysler and Dodge vehicles. Issue is so common that replacement parts, which are not covered by manufacturer's warranty and can cost anywhere from $1000+ per door, are backordered.

NHTSA ODI 11554209

The bolts were loose on the driveshaft on the all-wheel-drive, which caused them to have to replace the entire driveshaft! If the driveshaft would’ve broke, whoever was driving the vehicle, whether it be me, or with my son in it, we would’ve wrecked and possibly died! The problem has been confirmed with a certified dealer! There is no warning signals. There was nothing and there is a recall on the same. There is a recall for the exact same problem as my car, and now they will not cover it because it doesn’t show up on the Vin! This is a very dangerous safety issue and Chrys learning to address this as soon as possible! Especially after one of their managers told me it would be paid for if I had a diagnosed with a certified dealer and now they’re saying they’re not paying for it

NHTSA ODI 11553799

The contact's daughter owns a 2016 Chrysler 300. The contact stated that the back-over prevention camera displayed a distorted image while in use. The contact stated that an unknown dealer was notified of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 103,000.

NHTSA ODI 11551767

The door molding on the passenger side is now over 1 inch pulled away from the window because of heat. The door molding may cause issues when/if the airbags are deployed. Now two other doors are having the same issue but not as large of a gap between the window and molding.

NHTSA ODI 11546834

The contact owns a 2016 Chrysler 300. The contact stated while driving at an undisclosed speed, the power train warning light illuminated. The contact stated that when she arrived at her destination and proceeded to park the vehicle, the gear shifter was inoperable. The contact stated that she waited for several minutes, and the gear shifter became operable, and she was able to safely park the vehicle. The contact stated that the failure occurred previously, and the gear shifter was replaced but the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

NHTSA ODI 11540823

PASSENGER DOOR PANEL WARPING. LARGE GAP BETWEEN PANEL AND WINDOW. THIS WILL EVENTUALLY AFFECT THE WINDOW FUNCTIONING, AS WELL AS THE AIR BAG. THIS IS DANGEROUS AND CAN BE LIFE THREATENING.

NHTSA ODI 11535435

The contact owns a 2016 Chrysler 300. The contact stated that water was leaking from the rear passenger’s side of the vehicle. Additionally, the contact stated that the window trim on the rear driver's side door had detached. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 40,000.

NHTSA ODI 11526802

Door panels are separating from interior passenger door. Separating has caused issues with doors locking and airbag deployment. This is an issue the manuafaturer has been aware of for years yet still manufatures cars with this issue. Chrysler and Dodge vehicles. Issue is so common that replacement parts, which are not covered by manufacturers warranty and can cost anywhere from $1000+ per door, are backordered. http://www.chryslerproblems.com/300-warped-door-panels/ https://www.300cforums.com/threads/2016-chrysler-300-door-panels.277838/ https://www.carcomplaints.com/Chrysler/300/2016/accessories-interior/ https://www.motorbiscuit.com/a-lawsuit-accuses-dodge-of-failing-to-repair-defective-charger-models/ https://www.carcomplaints.com/news/2021/chrysler-warped-door-panel-lawsuit-party-dismissed.shtml https://www.chargerforums.com/threads/interior-door-panels-peeling-lifting-on-newer-dodge-chargers-update-class-action-lawsuit-active.387463/page-7 https://www.carcomplaints.com/news/2020/chrysler-300-dodge-charger-door-panels-coming-off.shtml

NHTSA ODI 11524152

Both front door panels severely warped to the point of Cracking and causing the door locks to bind and to also cause the possibility that side air bags may not deploy as designed or deploy prematurely. Warranty and Extended Warranty refused repair claims citing manufacturer defects. Repair estimate over $2000.

NHTSA ODI 11505537

Unknown, plastic around window frame is popping off. I believe it to be due to heat however was advised it may cause side air bag deployment issues. After googling I found this to be a known issue

NHTSA ODI 11502384

I was sitting at a stop light waiting to make a left turn when the electrical power steering randomly failed. This issue made it near impossible to turn the car and caused me to almost crash into a light pole when I tried to make the left turn. I then made an attempt to turn into a parking lot to get off the road almost causing me to wreck the car a second time. I have been told by multiple mechanics that this electrical power steering failure is not a common issue with newer vehicles. I want to submit this claim to make it known this make and model has this issue

NHTSA ODI 11491799

ABS system failed. Front axel disconnected and now needs replaced along with both CV boots. It is now effecting the Carrier Barring (Drive shaft)

NHTSA ODI 11480798