What 342 owners told NHTSA about the 2016 Chrysler 200

BOUGHT THIS 2016 CHRYSLER 200 S 4 CYCLINDER IN JULY 2016 WITH ONLY 4900 MILES ON IT. CAR WAS A DEALER PROGRAM CAR STILL UNDER FACTORY WARRANTY. TODAY, 8/22/2016 AT 6157 MILES THE CAR STALLED WHILE MY TEENAGE SONS (3 OF THEM) WERE DRIVING ON CITY STREETS TO SCHOOL (THIS IS THE CAR THEY DRIVE EVERYDAY). THE CAR STALLED WHILE DRIVING THREE SEPARATE TIMES LOSING ALL POWER WITH A MESSAGE IN THE DASH READING "SHIFT TO P". ONCE SHIFTED TO PARK THE CAR DID START BUT ONLY AFTER MAKING AN ODD NOISE WHILE PUSHING IN THE IGNITION BUTTON. NEEDLESS TO SAY THIS IS EXTREMELY DANGEROUS TO HAVE A CAR LOSE POWER WHILE ON THE ROAD ESPECIALLY WITH NEW TEENAGE DRIVERS. BOUGHT THIS CAR IN LARGE PART BECAUSE OF ITS SAFETY RATINGS BUT THIS CLEARLY IS THE EXACT OPPOSITE OF SAFE. I WILL TAKE TO DEALER IN THE MORNING TO SEE WHAT THEY SAY. LOTS OF OTHER COMPLAINTS ABOUT SAME ISSUE ALTHOUGH MOST SEEM TO BE WITH THE 2015 NOT 2016. NONETHELESS, HOW CAN ONE FEEL SAFE AGAIN PUTTING THEIR CHILDREN BEHIND THE WHEEL? NO IDEA WHAT CAUSED THIS ISSUE. THE DRIVETRAIN DOES NOT SHIFT SMOOTHLY EITHER PARTICULARLY WHEN TRANSITIONING FROM REVERSE TO DRIVE WHEN COMING TO COMPLETE STOP.

NHTSA ODI 10897833

TL* THE CONTACT OWNS A 2016 CHRYSLER 200. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. WHILE EXITING THE DRIVEWAY WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE WOULD ACCELERATE WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,870. UPDATED 12/20/16*LJ UPDATED 12/21/16.*JB

NHTSA ODI 10896445

I HAD JUST FINISHED REVERSING TO ADJUST MY PARALLEL PARKING IN A RESIDENTIAL STREET. I PLACED THE HAZARD LIGHTS ON AND PUT THE CAR INTO "P". AFTER MY DAUGHTER GOT IN, I TOOK OFF THE HAZARD LIGHTS AND PLACE MY CAR ON "D". IN ORDER FOR ME TO CHANGE GEARS I HAVE TO PRESS DOWN THE BRAKE, AND AS I LET GO TO START DRIVING I FELT MY CAR DO A QUICK TWO "TUGS" AS I WAS GOING FORWARD AND INTO A DRIVE-WAY ON MY LEFT. WHEN I WAS TURNING THE STEERING WHEEL, I FELT IT START TO GO STIFF TO WHERE I HAD TO TURN IT HARD FOR IT TO MOVE. THE CAR STARTED TO SLOW DOWN WHILE I PRESSING THE GAS, COMING TO A HALT BEFORE MY FRONT WHEELS COULD GO ON THE DRIVE-WAY. I PRESSED THE BRAKES BUT THEY WERE HARD WHERE I COULD NOT PRESS DOWN ON THEM AND I LET THEM GO. I PRESSED DOWN ON THEM AGAIN HOPING THEY WOULD WORK, BUT THEY WERE HARD. AT THAT POINT THE CAR SOUNDED LIKE IT TURNED OFF ON ME EVEN THOUGH THE SIGN ON MY IGNITION READ "RUN". I LOOK DOWN AND MY GEAR IS ON "D" BUT FLASHING ON AND OFF. AT THIS POINT I AM STUCK IN THE MIDDLE OF A RESIDENTIAL STREET (SIDEWAYS) BECAUSE MY CAR WOULD NOT MOVE. I LOOK AT THE SCREEN IN MY DASHBOARD AND ITS FLASHING SOMETHING ABOUT "SHIFT" AND THE BATTERY LIGHT IS ON. I WAS PANICKING SO I DID NOT FULLY READ WHAT IT WAS FLASHING AND FORTUNATELY WAS ABLE TO CHANGE THE GEAR TO "P" EVEN THOUGH I COULD NOT PRESS DOWN THE BRAKES BECAUSE THEY WERE VERY STIFF. I TURNED OFF MY CAR, AND RESTARTED IT. AT THAT POINT MY CAR WORKED LIKE NOTHING HAPPENED. I KNOW MY CAR IN A WEIRD WAY TURNED ITSELF OFF BECAUSE MY A/C WAS NOT BLOWING COOL AIR ANYMORE (WINDSHIELD WAS STARTING TO FOG BECAUSE OF THE RAIN) UNTIL I RESTARTED THE CAR. I WILL SAY THAT A FEW MONTHS PRIOR MY "PARKING BRAKE" TURNED ON ON ITS OWN, AND I HAD MISTAKENLY THOUGHT I HAD DONE IT EVEN THOUGH I HAD NOT TOUCHED IT. I WAS ADJUSTING MY CAR INTO A PARKING SPOT AND HAD JUST CHANGED FROM "R" TO "D".

NHTSA ODI 10895730

MY HUSBAND WAS DRIVING IN TRAFFIC AS THE FOOT BRAKE GAVE OUT. HE HAD TO STEP AS HARD AS HE COULD WITH BOTH FEET ON THE BRAKE IN ORDER TO GET IT TO STOP. AT THE SAME TIME THE PARKING BRAKE ENGAGED ITSELF AND MADE DRIVING ALMOST IMPOSSIBLE. YOU COULDN'T TURN IT OFF. AFTER TURNING OFF THE CAR, THE BRAKES STILL WON'T WORK, BUT THE PARK BREAK WAS BACK TO NORMAL. IF YOU GET THE CAR TO A HALT AND PUT IT IN PARK, IT KEEPS ON DRIVING, AS SOON AS YOU DARE TO SLIGHTLY LET GO OF THE BRAKE. YOUR ONLY WAY TO STOP THIS CAR IS TO ENGAGE THE PARK BRAKE AND HOPE THAT IT GRABS. CAR IS AT THE DEALERSHIP WITH NO INFORMATION AVAILABLE, CHRYSLER IS CONTACTED. THIS IS FOR SURE SCARY, GIVEN THAT MY SON WAS IN THE CAR AS WELL.

NHTSA ODI 10894093

EMERGENCY BRAKE HAS COME ON TWICE WITHOUT ME ACTIVATING IT----I SLOWED DOWN AT RED LIGHT, WENT TO PULL OUT AND COULD NOT BECAUSE EMERGENCY BRAKE WAS ON.

NHTSA ODI 10887622

WE HAD ONLY HAD OUR 2016 CHRYSLER 200S FOR AROUND 3 WEEKS. WHILE HEADING HOME TRAVELING EAST ON STATE RT 149 FROM WEST FRANKFORT, IL., WE HEARD A LOUD THUMP LIKE SOMETHING JUST HIT THE PASSENGER SIDE OF OUR CAR. WE PULLED THE CAR OFF AT THE CHURCH JUST 1 BLOCK DOWN THE ROAD, GOT OUT AND LOOKED TO SEE WHAT HAPPENED, NO ANIMALS HAD HIT THE CAR, NO OBJECTS WAS LAYING IN THE ROAD, AND NO ONE WAS MOWING, BUT WE HAD A STRAIGHT GASH WITH A DENT IN THE SIDE OF OUR REAR PASSENGER DOOR. IT WAS GETTING CLOSE TO DUSK AND I THOUGHT SOMETHING CAME OFF THE CAR. THE NEXT MORNING I FINALLY NOTICED THE PASSENGER FRONT WHEEL HAD THE LUG NUT MISSING AND THE STUD WAS GONE. THE RIMS CLEAR COAT IS SCRATCHED WHERE IT FELL OFF AND SLUNG BACK AND HIT THE SIDE OF OUR CAR. I CALLED OUR LOCAL CHRYSLER DEALER AND COME TO FIND OUT IT HAD BOLTS NOT STUDS. I HAD THEM ORDER ONE FORM ME. I ASKED THE SERVICE MANAGER WHAT THE CORRECT TORQUE WAS FOR THE BOLTS, INCASE ANY OTHERS WERE LOOSE. HE SAID,"103 FT/LBS". I CHECK THE TORQUE THE REST OF THE LUG BOLTS AND COME TO FIND EVERY FRONT ONE WAS LOOSE. 1 MORE ON THE PASSENGER SIDE AND 2 ON THE DRIVERS SIDE TOOK NEARLY A 1/4 TURN TO REACH TORQUE. THE REST OF THE FRONT BOLTS WERE AROUND 1/8 TURN FROM BEING TORQUED. I ONLY FOUND 1 ON THE REAR THAT WASN'T CORRECTLY TORQUED. I HAVEN'T SEEN BOLT LUGS ON AN AMERICAN CAR IN ALL MY LIFE. I HAD THE DEALER INSTALL THE NEW BOLT AND HAD HIM DOUBLE CHECK THE TORQUE ON THE OTHERS. I CONTACTED CHRYSLER CUSTOMER SERVICE AND REPORTED THE PROBLEM. I ALSO CALLED THE DEALERSHIP I PURCHASED THE CAR FROM AND DROVE IT DOWN FOR HIM TO GET PICTURES AS WELL OF THE DAMAGE. THE DEALER CONTACTED THE REGIONAL SERVICE MANAGER AS WELL ABOUT THE PROBLEM. TODAY CHRYSLER SUPPORT SAID THEY ARE NOT GOING TO FIX THE DAMAGE, BECAUSE ITS NOT A WARRANTY COVERED ISSUE.OUR LAST 15 MODEL 200 WAS BOUGHT BACK BY CHRYSLER, BECAUSE OF ALL THE PROBLEMS.

NHTSA ODI 10884949

I WAS STOPPED AT A RED LIGHT, WHEN THE LIGHT TURNED GREEN I STEPPED ON THE ACCELERATOR TO GO AND COULD NOT MOVE!! THE CAR REFUSED TO SHIFT! I LOOKED DOWN TO CHECK AND MAKE SURE IT WAS IN DRIVE AND IT WAS! I WAS NEARLY REAR ENDED, PEOPLE HAD TO DRIVE AROUND ME. IT TOOK AROUND 20 TO 30 SECONDS FOR MY VEHICLE TO SHIFT INTO GEAR AND MOVE FORWARD. WHILE TRYING TO MOVE FORWARD IT REVVED TO AROUND 5,000 RPM. I HAVE A CHILD WITH ME. WHAT WOULD HAPPEN IF SOMEONE REAR ENDED US? I KNOW CHRYSLER HAS NUMEROUS ISSUES WITH THE TRANSMISSIONS TO THESE VEHICLES AND I AM SORRY BUT THEY SHOULD NOT BE ALLOWED ON THE ROAD WITH PROBLEMS LIKE THIS!!

NHTSA ODI 10876949

THE GEAR SHIFT CAN BE EASILY AND ACCIDENTALLY KNOCKED INTO REVERSE PARK OR NEUTRAL WHILE DRIVING AND WJRHOUT NEEDING TO APPLY BRAKE. I WAS DRIVING AND MY CELLPHONE SLID OUT OF THE CELLPHONE MOUNT AND HIT THE KNOB AND THREW MY INTO PARK WHILE DRIVING ON THE FREEWAY AT HIGH 60 MPH I WAS FAST ENOUGH TO MOVE IT BACK OVER TO DRIVE BUT IT COULD HAVE CAUSED AN ACCIDENT OR DAMAGE TO THE VEHICLE. THIS TYPE OF THING HAS HAPPENED ON MORE THAN ONE OCCASION I ACCIDENTALLY PUT IT IN REVERSE WHILE DRIVING THINKING I WAS MOVING THE FAN KNOB DOWN AT NIGHT WHILE DRIVING. ALSO MY FRIENDS SON PUT MY CAR INTO PARK WHILE ADJUSTING THE TEMPERATURE AS WELL. YOU SHOULD NEVER BE ABLE TO MOVE THE GEARS SO EASILY OR IN REVERSE OR PARK WITHOUT BRAKE OR PUSHING THE KNOB DOWN OR SOMETHING TERRIBLY UNSAFE!! ALL OF THE TIMES THIS HAS OCCURRED I WAS DRIVING ALSO THERE GAVE BEEN TIMES I THOUGHT MY CAR WAS IN PARK BUT WAS NOT WAS ACTUALLY IN REVERSE VERY DANGEROUS

NHTSA ODI 10876992

THEREALLY IS A PROBLEM WITH THE TRANSMISSION AND ELECTRICAL SYSTEM WITH THIS CAR. MY CAR JERKS EVERYDAY WHEN SHIFTING FROM PARK TO DRIVE AND IT HESITATES. I TOOK TO THE DEALERSHIP FOR SERVICE AND WAS TOLD IT IS SUPPOSED TO DRIVE LIKE THAT UNTIL THE CAR IS ADJUSTED TO MY DRIVING STYLE. ALSO, ONEW DAY I WAS DRIVING AND OUT OF NOWHERE IN LOSE TOTAL POWER IN THE CAR. TOOK IT TO THE DEALER AND THEY FOUND NOTHING WRONG. I HAVE A 7 YEAR OLD WHO RIDES WITH ME EVERYDAY. THIS CAR IS NOT SAFE.

NHTSA ODI 10876642

I JUST BOUGHT THIS CAR IN MARCH OF 2016 AND HAS BEEN IN DEALERSHIP OVER 9 TIMES ALREADY FOR THE ALIGNMENT, TIRES ALREADY GOING BALD AND THE TRANSMISSION. I WAS DRIVING ONE DAY DOWN A STREET THAT HAS A 55MPH SPEED LIMIT AND THE CAR JUST DIED AND LOST ALL POWER IT WOULDNT GO AT ALL SO I HAD TO PULL OVER AND RESTART THE VEHICLE FINALLY IT WENT THEN EVER SINCE THEN THE CAR SHIFTS VERY ROUGH AND JERKS YOU AND THE DEALERSHIPS KEEP TELLING ME THAT ITS THE WAY THE CAR IS SUPPOSED TO DRIVE BUT I KNOW ITS NOT ALSO THE SERVICE TRANSMISSION LIGHT CAME BUT THE DEALER SAYS THAT CODES WERE THERE TO SHOW WHICH WAS ODD TO ME ALSO ANOTHER ISSUE WITH THIS CAR IS SOMETIMES WHEN I PUT IT IN DRIVE,REVERSE ETC THE ELECTRONIC EBRAKE JUST COMES WHICH ALMOST HAD ME HIT A FEW TIMES NOW I HAVE HAD THIS CAR 3 MONTHS NOW AND ITS IN THE SHOP MORE THAN I CAN DRIVE. I WOULD SAY THIS CAR IS UNSAFE AND HIGHLY ADVISE NOT TO BUY

NHTSA ODI 10876521

TL* THE CONTACT OWNS A 2016 CHRYSLER 200. WHILE THE CONTACT'S VEHICLE WAS STOPPED AT A RED LIGHT, IT WAS REAR ENDED AT 35 MPH. THE CONTACT'S VEHICLE REAR ENDED A THIRD VEHICLE. THE DRIVER'S AIR BAG DID NOT DEPLOY. THE CONTACT AND PASSENGER WERE INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. CHRYSLER SENT ENGINEERS TO INSPECT THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOWED. THE FAILURE MILEAGE WAS 5,013.

NHTSA ODI 10865441

I HAVE NOTICED THAT MANY NEW LED HEADLIGHTS ARE OUT AND WITHOUT EXCEPTION, THIS IS ON NEW CHRYSLER VEHICLES. I NOTICE THIS SEVERAL TIMES A WEEK. I OBSERVED ONE HEADLIGHT GOING OUT AS THE SIGNAL WAS ENGAGED. THIS FACT MAKES ME THINK IT IS A GROUND PROBLEM BUT I AM NOT SURE. THIS NEEDS TO BE ADDRESSED.

NHTSA ODI 10864081

PURCHASED THE VEHICLE ROUGHLY 30 DAYS AGO WITH ONLY 4 MILES ON IT AT TIME OF PURCHASE. AT 800 MILES I BEGAN HEARING NOISES COMING FROM THE BRAKES. AFTER THE DEALER INSPECTED AND SERVICED THE VEHICLE, THEY COULD FIND NO ISSUES OR ANYTHING WRONG WITH THE VEHICLE. AT 1100 MILES, THE BRAKES WERE STILL MAKING NOISE AND FINALLY OUT OF NOWHERE WHILE DRIVING THE BRAKES LOCKED UP ON ME NEARLY RESULTING IN AN ACCIDENT. THIS OCCURRED AFTERWARDS ON 2 OTHER OCCASIONS, ONCE WHILE DRIVING AS AND AGAIN ANOTHER TIME WHEN SWITCHING OUT OF REVERSE. I ALSO NOTICED AT TIMES THAT THE BRAKE PEDAL HAD GONE NEARLY TO THE FLOOR, WHICH WAS ALSO OF CONCERN. THE VEHICLE WAS IMMEDIATELY DROPPED OFF AT THE DEALERSHIP AND I HAVE NOW HAD A RENTAL VEHICLE FOR THE PAST COUPLE OF DAYS WITHOUT ANY RESPONSE FROM THE DEALERSHIP WHATSOEVER. I WILL BE FILING A CLAIM FOR LEMON LAW, AS I HAVE NOT EVEN MADE MY FIRST CAR PAYMENT YET. PLEASE ENSURE OUR SAFETY BY REVIEWING THIS ISSUE AND RECALLING ANY VEHICLES AFFECTED, AS THIS WILL SURELY CAUSE ACCIDENTS IF ALLOWED TO CONTINUE WITHOUT RESOLUTION BEING PROVIDED.

NHTSA ODI 10860538

WHILE DRIVING THE CAR JERKS WHILE SHIFTING AND THE TRANSMISSION LOCKS WHILE DRIVING...THE DISPLAY SHOWS THAT THE CAR IS IN SPEED MODE BUT THE DIAL IS IN DRIVE. HAVE TAKEN TO DEALER AND THEY STATED IT WAS REPAIRED BUT THE SAME DAY OF GETTING THE CAR BACK ITS DOING THE SAME THING....UNSAFE TO DRIVE....

NHTSA ODI 10850212

TAKATA RECALL, THIS NEW CAR IS A 2016 200S WITH5000 MILES. THIS CAR CAUSED A ACCIDENT ON 02/09/16 WHEN THE FRONT BRAKES LOCKED UP AT 50 MILES AN HOUR. SENDING THE DRIVER INTO A LIGHT POLE. WHEN THE VEHICLE HIT THE POLE THE AIR BAGS DID NOT DEPLOY FROM THE STEERING. THE AIR BAGS OVER ALL DOORS DID DEPLOY AND THE AIR BAGS ON THE SIDE OF THE FRONT SEAT DID DEPLOY BUT NEVER THE STEERING WHEEL AIR BAG. THE BRAKES ARE FAULTY AND HAVE GONE ALL THE WAY TO THE FLOOR WHEN PRESSING ON THE BRAKE. BY PUMPING THE BRAKES THE BRAKE WOULD WORK. WHEN THE ACCIDENT HAPPENED THE DRIVER PRESSED THE BRAKE TO TURN A CORNER BUT RATHER THAN THE VEHICLE SLOWING DOWN THE BRAKES LOCKED DOWN IN FRONT AND SENT THE VEHICLE ACROSS THE ROAD INTO A LIGHT POLE.

NHTSA ODI 10825768

THE BRAKES ON THIS CAR WHILE BACKING UP MADE AN AWFUL NOISE FROM DAY 1. I THOUGHT AT FIRST IT WAS NORMAL. THOUGHT IT WAS JUST NEW BRAKES THAT HAD TO BE BROKEN IN. THEN I KNEW SOMETHING WAS WRONG BECAUSE WHEN I PUT IT IN DRIVE MY BACK BRAKES WERE LOCKED AND WOULDN'T RELEASE. LOOKED DOWN TO SEE IF I HIT THE E BRAKE, THAT WAS NEVER THE CASE. THE BRAKES IN REAR HAVE LOCKED UP SEVERAL TIMES AND EVERY TIME IT WAS BACKING UP AND PUTTING IT IN DRIVE. I HAD A 2015 WITH THE SAME ISSUES AND WAS REPLACED BY THE LEMON LAW WITH A 2016 AND NOW EXPERIENCING THE SAME ISSUES. DEALER OPENED START CASE WITH CHRYSLER BUT CURRENTLY HAS NO FIX FOR THESE CARS. DEALER ALSO STATED DUE TO THE SIZE OF THE ROTORS/BREAKS CAUSES THE SQUEALING/LOCKING NOISE. THIS IS A MAJOR SAFETY ISSUE IN CASE THE BREAK DECIDE TO LOCK UP OR NOT WORK, CURRENTLY WAITING FOR MORE "REPAIRS".

NHTSA ODI 10824353

TL* THE CONTACT OWNS A 2016 CHRYSLER 200. THE CONTACT STATED THAT HOT AIR BLEW FROM VENTS WHEN THE AIR CONDITIONER WAS ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN ADDED FREON BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUSE BOX NEEDED TO BE REPLACED, BUT STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 250.

NHTSA ODI 10811197