What 342 owners told NHTSA about the 2016 Chrysler 200

RIGHT FRONT AND LEFT FRONT SEAT UPPER AND LOWER WIRING HARNESS TO AIRBAG SYSTEM FAILING . AIR BAG SYSTEM SERVICE LIGHT COME ON AND OFF . DEALERSHIP WANTS 1000 TO REPAIR BOTH SIDE HAVE FIX DRIVE COULD NOT AFFORD THE RIGHT-SIDE.

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TRANSMISSION IS SLIPPING AND CAN'T SEEM TO GET INTO GEAR WHILE DRIVING AND GETTING TO FREEWAY SPEEDS CAN'T REACH A MAX OF 55MPH. HAVE HAD THE CAR COMPLETELY STALL OUT ON THE FREEWAY AND PUT ITSELF INTO "NEAUTRAL" WHILE AT FREEWAY SPEEDS. MAINTENANCE AIRBAG LIGHTS FREQUENTLY COMING ON. CHRYSLER CAN'T SEEM TO FIND A FIX TO THE ISSUE ON WHY THIS CAR IS DOING WHAT IT HAS BEEN. THEY KEEP SAYING ITHE ISSUE IS FIXED WHEN PUBLICLY THERE IS NO REAL FIX TO THE ISSUE AND THEY DON'T KNOW HOW TO FIX THE RE ACCRUING PROBLEM. LITTLE TO SAY, I AM DEATHLY AFRAID OF DRIVING THIS VEHICLE EVEN DOWN THE STREET TO MY LOCAL GROCERY STORE. I WORK TOO HARD AND PAY TO MUCH FOR MY FIRST BRAND NEW CAR TO BE HAVING ISSUES LIKE THESE. I REALLY WISH CHRYSLER WOULD RECALL ALL OF THESE VEHICLES ALREADY BEFORE SOMEONE ENDS UP LOOSING A LIFE OVER A FAULTY LEMON OF A VEHICLE.

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AS I TRAVEL DOWN THE HIGHWAY GOING ABOUT 50 TO 60 MILE AN HOUR SOMETIME THE CAR JAKE'S REAL HARD INTO GEAR AND ALSO WHEN I COME TO A COMPLETE STOP AND TAKE OFF AGAIN GOING ABOUT 5 TO 10 MPH IT SHIFTS HARD AGAIN.

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TL* THE CONTACT OWNS A 2016 CHRYSLER 200. THE CONTACT STATED THAT THE HEADLAMPS FAILED TO ILLUMINATE WHEN THE SWITCH WAS ACTIVATED. THE CONTACT STATED THAT THE TAIL LAMPS, INTERIOR LIGHTING, AND INSTRUMENT PANEL ILLUMINATED WHEN THE HEADLAMP SWITCH WAS ACTIVATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.

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TL* THE CONTACT OWNS A 2016 CHRYSLER 200. AFTER STARTING THE VEHICLE, THE BRAKE WARNING SENSOR ILLUMINATED. WHILE INSPECTING UNDER THE HOOD, THE CONTACT DISCOVERED THAT RODENTS HAD CHEWED THROUGH WIRES CONNECTING THE BRAKE FLUID CONTAINER. THE VEHICLE WAS TAKEN TO THE DEALER (ED BOYLE'S DODGE CHRYSLER IN MARIETTA, GA) WHERE THE CAUSE OF THE DAMAGE WAS CONFIRMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 10,000.

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RODENTS CHEWED MY WIRES AND BATTERY COVER UNDER THE HOOD OF MY 2016 CHRYSLER 200. ALL MAJOR LIGHTS ON DASHBOARD , BRAKES AND EM ERRORS AND TRANSMISSION FLUID LOW. EFFECTS MY STEERING MINOR

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PURCHASED CAR BRAND NEW MAY 2016 SEPTEMBER 2016 DRIVING ON A CITY STREET MY CAR TURNERS OFF WITH A FLASHING SHIFT IN TO PARK ON THE DASH BOARD. DECEMBER 2016 2ND TIME DOING THE SHIFT INTO PARK UPON ENTERING HIGHWAY 16 STEERING WHEEL LOCKS UP MAKING IT DIFFICULT TO MOVE OUT OF HARMS WAY TO SHIFT INTO PARK. FEBRUARY SAME INCIDENT ON HIGHWAY 16 RIGHT BEFORE MERGING ON TO INTERSTATE 5 SOUTH. CAR DOESN'T RESTART WHEN PRESSING ENGINE START. I HAVE TO SIT FOR 5-6 MINUTES BEFORE CAR TURNS ON AND THE. DRIVE UNTIL IT ATTEMPTS AGAIN. I E TAKING IT TO THE DEALER THEY DON'T SEE THE PROBLEM AFTER RESETTING THE COMPUTER AND GETTING AN OIL CHANGE CAR STILL TURNS OFF WHILE DRIVING. I'VE TAKING IT BACK ON MAY 2017 CAR STILL DOING THE SHIFT INTO PARK LOCKING WHEEL AND TURNING ENGINE OFF. AFTER BEING WITH THE DEALER AGAIN NOT ONLY DOES IT SHIFT INTO PARK IT'S NOW OVER HEATING. I BOUGHT THE CAR AS THE FIRST OWNER WITH 10 MILES

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BOUGHT NEW STILL UNDER BUMPER TO BUMPER WARRANTY AT ABOUT 24000 MILES WHILE DRIVING THE CAR ENTERING THE HIGHWAY FROM THE ACCESS ROAD AT APPROXIMATELY 37MPH MY VEHICLE JUST SHUT OFF ALMOST AS IF HAD REBOOTED LIKE A COMPUTER THE WHEEL DID NOT LOCK UP FIRST WARNING LIGHT READ "AIRBAG FAILURE" THEN RIGHT AFTER MY PARKING/EMERGENCY BRAKE LIGHT CAME ON THEN TIRE PRESSURE ALL WHILE MY SHIFT KNOB FLASHED "P" IF IT WASN'T A BACKUP ON THE HIGHWAY I WOULD HAVE BEEN HIT AND CAUSED A MAJOR PILE UP LUCKILY I WAS ABLE TO ENGAGE THE HAZARDS AND DRIFT ONE LANE OVER TO THE BREAK DOWN LANE WITH NO POWER TO THE BRAKES I HAD TO PRESS HARDER AS I MADE IT OVER TO THE SIDE ALL OF THOSE LIGHTS WENT OFF, I WAS ABLE TO RESTART THE CAR AND THEN THE ENGINE LIGHT CAME ON BEFORE I MADE IT TO MY APPOINTMENT AT THE DEALER THE ENGINE LIGHT HAD GONE OFF TOO. THEY COULD NOT RECREATE NOR CAN TELL ME FOR SURE WHAT CAUSED THE FAILURE

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TAKATA RECALL THE SIDE AIR BAG DID NOT DEPLOY AFTER MY CAR WAS WRECKED INTO . IT TOTALLY DESTROYED THE BACK DOOR ON THE PASSENGER SIDE OF MY CAR AND HIT THE FRONT PASSENGER DOOR ALSO. I WAS MAKING A LEFT TURN AND A CAR TBONED ME IN THE PASSENGER SIDE OF MY CAR.

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24,000 MILES BOUGHT 8 MONTHS AGO WHILE ENTERING THE HIGHWAY WHICH TRAFFIC TURNED OUT TO BE BACKED UP AND STOP AND GO, DOING 37 MPH FROM THE ACCESS ROAD MERGING INTO TRAFFIC AT TAT SPEED BEFORE THE SLOW DOWN MY CAR SHUT OFF MID MERGE(ALMOST AS IF IT RESTARTED LIKE A COMPUTER) FIRST THERE WAS A LIGHT AND AN AIRBAG FAILURE MESSAGE THEN THE EMERGENCY BRAKE LIGHT CAME ON (AS IF I HAD USED THE PARKING BRAKE) THEN THE TIRE PRESSURE LIGHT FOLLOWED BY ENGINE LIGHT THE WHEEL DID NOT LOCK UP AND AS I HAD HIT TRAFFIC I WAS LUCKILY ABLE TO DRIFT OVER TO THE SIDE OF THE HIGHWAY NARROWLY AVOIDING BEING HIT BY THE CARS BEHIND ME ALL LIGHTS EXCEPT THE ENGINE LIGHT WENT OFF AFTER ABOUT 30 SECONDS I HAD TO TRY TWICE BUT I WAS AS ABLE TO RESTART THE CAR BY THE NEXT MORNING THE ENGINE LIGHT HAD GONE AWAY I HAVE SINCE TAKEN THE CAR INTO THE DEALER AND THEY HAVE NO IDEA WHAT CAUSED IT OR IF IT COULD HAPPEN AGAIN, I AM WAITING TO HEAR FROM CHRYSLER BUT I AM NOT SURE THEY ARE TAKING THIS A SERIOUS AS I AM HAD IT NOT BEE FOR THE TRAFFIC I COULD HAVE BEEN INJURED OR WORSE

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PURCHASED MY CAR NEW IIT HAS BEEN ABOUT 8 MONTHS WHILE ENTERING THEY HIGHWAY THE CAR COMPLETELY SHUT OFF ON ME AS THE GEAR PANEL FLASHED P FIRST AN AIRBAG FAILURE LIGHT CAME ON THEN EMERGENCY BRAKE LIGHT THEN TIRE PRESSURE THE WHEEL DID NOT LOCK UP I WAS ABLE TO COAST OVER TO THE SIDE OF THE HIGHWAY BECAUSE THERE WAS HEAVY TRAFFIC WHICH IS LIKELY WHAT SAVED ME FROM BEING HIT ALL WARNING LIGHTS WENT OFF AFTER 30 SECONDS EXPECT NOW THE ENGINE LIGHT WAS ON I WAS ABLE TO START THE CAR AGAIN AND GO HOME I HAVE SINCE TAKEN THE CAR IN AND THEY COULD NOT FIND NOR REPEAT THE PROBLEM AT THE DEALER IF IT WASN'T FOR HEAVY HIGHWAY TRAFFIC I WOULD HAVE BEEN INJURED OR DIED

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WE PURCHASED A 2016 CHRYSLER 200 ON MARCH 11, 2017. ON APRIL 21, 2017, WE NOTICED AN ISSUE WITH THE VEHICLE SPECIFICALLY WITH INSTABILITY IN THE FRONT DRIVER'S SIDE TIRE AS WE WERE DRIVING IT. IT FELT AS IF THE TIRE WAS GOING TO FALL OFF. WE CALLED A TOW TRUCK ON APRIL 22, 2017 TO BRING THE VEHICLE TO SOUTHFORK CHRYSLER DODGE SERVICE DEPARTMENT FOR REPAIR. IT WAS NOTED THAT THREE LUG NUTS WERE MISSING FROM THE TIRE. THE REPAIR SHOP NOTED THAT WHEEL HUB, WHEELS HAVE BEEN OB-LONGED DO TO THE VEHICLE ONLY HAVING A TOTAL OF TWO LUG NUTS IN PLACE THAT HAPPEN TO BE SLIGHTLY LOOSE AS WELL, CAUSING THE VEHICLE TO HAVE A VIBRATION ON THE DRIVER FRONT WHEEL. WE HAVE NOT HAD ANY WORK DONE TO THE TIRES OR CAR SINCE IT WAS PURCHASED ONLY SIX WEEKS PRIOR TO THIS INCIDENT. THE CAR ONLY HAS 21,428 MILES.

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TL* THE CONTACT OWNED A 2016 CHRYSLER 200. WHILE THE CONTACT WAS STOPPED AT A RED LIGHT, A SECOND VEHICLE TRAVELING BETWEEN 45 AND 60 MPH CRASHED INTO THE CONTACT'S REAR BUMPER. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE FRONT END OF THE CONTACT'S VEHICLE SUSTAINED SIGNIFICANT DAMAGE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED UNDISCLOSED INJURIES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,300.

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TL* THE CONTACT OWNED A 2016 CHRYSLER 200. WHILE DRIVING 40 MPH, THE VEHICLE SHOOK AND THE TIE ROD FRACTURED. THE FAILURE CAUSED THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED MUSCLE SPASMS AND BACK PAIN, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS

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AT TIMES WHEN YOU ARE DRIVING THE CAR , THE STEERING WHEEL IS HARD TO TURN LIKE IT HAS SOMETHING BLOCKING IT AND YOU THINK IT'S NOT GOING TO TURN . IT DOESN'T HAPPEN ALL THE TIME. SOMETIMES IT'S MORE FREQUENT THAN OTHERS. ALSO AT TIMES WHEN YOU START TO ACCELERATE THERE IS DELAY IN RESPONSE CAUSING THE CAR TO STALL AND WHEN THE CAR WILL RESUME. *TR

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MY VEHICLE IS IN A COLLISION SHOP SINCE DEC. 19, 2016 FOR FRONT END REPAIRS. THE COLLISION REPAIR SHOP IS GERBER COLLISION & GLASS, 153 PA-100, FOGELSVILLE, PA 18051, IT HAS BEEN BROUGHT TO MY ATTENTION THAT THERE IS NOT A RECALL BUT A BACK ORDER ON A SUPPORT BRACKET PART # 68247600AA. CHRYSLER CORPORATION HAS NOT RECALLED THIS PART, HOWEVER THEY HAVE STOPPED PRODUCING THE ORIGINAL PART, AND ARE NOW RE BUILDING THE PART, AND THUS CLAIMING THE BRACKET IS NOT AVAILABLE TO ANY CERTIFIED CHRYSLER DEALERS AND CONSUMERS, AND THUS MY VEHICLE AND COLLISION MECHANIC HAS BEEN WAITING TO BE COMPLETE THE REPAIRS ON MY CHRYSLER 200S, AND WE HAVE NOT RECEIVED ANY INFORMATION ON THE STATUS OF THIS PART, FROM CHRYSLER CORPORATION, OR AN ETS OF WHEN THEY WILL BEGIN SHIPPING THE SUPPORT BRACKET TO THE OVER 600 CONSUMERS, AND BUSINESS'S WAITING FOR THIS PART FOR THE SAME VEHICLE YEAR, MAKE AND MODEL. MY VEHICLE HAS BEEN IN SHOP SINCE DECEMBER 19, 2016, AND CHRYSLER CORPORATION IS NOT PROVIDING ME WITH ANY INFORMATION ON THE SAFETY OR STATUS OF THIS PART, AND FURTHERMORE THEY HAVE NOT ADDRESSED MY INVESTMENT IN THIS VEHICLE, WHICH I AM UNABLE TO DRIVE. I HAVE NOT RECEIVED ANY COMPENSATION FOR THE VEHICLE, AND HAVE NOT HAD MY VEHICLE FOR OVER 1 MONTH. THERE ARE MANY PEOPLE INVOLVED IN TRYING TO RESOLVE THIS ISSUE, HOWEVER IT IS A CHRYSLER CORPORATION ISSUE WHICH THEY ARE FAILING TO PROVIDE CONSUMERS AND BUSINESSES WITH INFORMATION AND OR THE STATUS AND SAFETY OF THIS VEHICLE PART.

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MY VEHICLE COMPLETELY SHUTS OFF WHILE IN MOTION. NOT WHILE AT A STOP OR WHILE SLOWING. I AM LITERALLY DRIVING ALONG AND THE CAR SHUTS OFF. I WAS NEARLY REAR-ENDED BECAUSE OF THIS. I THIS HAS HAPPENED MULTIPLE TIMES AND EACH TIME I HAVE BEEN IN MOTION ON A CITY STREET IN FORWARD MOTION. IT HAS HAPPENED ONCE IN MID TURN. THIS ISSUE STARTED ON 1/24/2017 AND HAS OCCURRED EACH DAY 2-3 TIMES A DAY. *TR

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WENT TO A STORE WITH A HEAVILY SLOPED PARKING LOT. APPROXIMATELY 15 TO 20 DEGREES. PARKED CAR AND WENT IN SIDE, RETURNED TO THE CAR, STARTED, AND PLACED CAR IN REVERSE, LOOKED BEHIND ME FOR PEDESTRIANS AND NOTICE SOME PEOPLE DOWN A LITTLE WAYS.. PROCEEDED TO CAREFULLY PULL OUT OF THE SLOPPING PARKING SPACE IN REVERSE. APPLIED SLIGHT PRESSURE TO BRAKE PEDAL TO SHIFTED CAR INTO DRIVE. REMOVED FOOT FROM BRAKE TO APPLY FOOT TO GAS PEDAL WITH A LITTLE MORE PRESSURE THAN USUAL DUE TO THE SLOP, TO KEEP CAR FROM ROLLING BACKWARDS.. THE CAR KEEP ROLLING IN REVERSE DUE TO THE DECLINING SLOP OF THE PARKING LOT. CAR DID NOT ENGAGE INTO DRIVE AND THE ENGINE REVVED UP TO HIGH RPMS AND IF NOT FOR A FAST REACTION FROM ME RETURNING MY FOOT TO BRAKE AFTER REALIZING WHAT WAS GOING ON, I COULD OF EASILY RAN INTO THE PEOPLE THAT I NOTICED EARLIER. NOT GOOD! WHEN I PUT MY FOOT ON THE GAS PEDDLE TO STOP THE CAR, THE CAR WENT INTO GEAR AND THE CAR SHOOK VIOLENTLY DUE TO THE HIGH RPMS. THE PEOPLE IN THE PARKING LOT WERE ALSO STARTLED. THIS IS THE PRIMARY CAR FOR MY WIFE AND I ASKED HER IF THE CAR HAS NOT GONE INTO GEAR BEFORE. TO MY ASTONISHMENT SHE SAID ONCE. THIS CAR NOW SITS IN THE GARAGE AWAITING THE CHRYSLER DEALER TO PICK IT UP 27,997 MILES. THIS KIND OF PROBLEM COULD EASILY DO HARMFUL BODILY INJURY TO A PEDESTRIANS OR MY WIFE. .

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I RECEIVED THIS CAR AS A RENTAL. THE REAR VIEW MIRROR IN THE CENTER OF THE WINDSHIELD CANNOT BE ADJUSTED UP TO KEEP IT FROM BECOMING A FORWARD BLIND SPOT. EVEN WITH THE SEAT ADJUSTED ALL THE WAY DOWN, THE MIRROR COMPLETELY "HIDES" OTHER VEHICLES AT INTERSECTIONS. ALTHOUGH A "LOW TECH" PROBLEM, IT IS AN EXTREMELY DANGEROUS DESIGN DEFECT.

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TL* THE CONTACT RENTED A 2016 CHRYSLER 200. WHILE DRIVING APPROXIMATELY 5 MPH, THE PARKING BRAKE ERRONEOUSLY ACTIVATED. THE DRIVER LOST CONTROL OF THE STEERING AND CRASHED INTO A SECOND VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 18,000.

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MY CAR WILL DIE WHILE DRIVING OR PUTS ITSELF IN NEUTRAL WHILE ON THE HWY. WE HAVE ALMOST BEEN IN 5 OR MORE ACCIDENTS BECASUE THE CAR BEHIND US HAS NO IDEA MY CAR HAS STOPPED WHILE GOING 65 MPH AND CAR JUST DIES. WE HAVE BEEN IN TOUCH WITH THE DEALER THEY HAVE TRIED FIXING THIS CAR AT LEAST 5 TIMES AS OF NOW WE HAVE HAS THEIR RENTAL FOR CAR FOR OVER 35 DAYS MY VEHICLE HAS 19,000 WE BOUGHT IT BRAND NEW. ALSO WOULD LIKE TO GO ON RECORD IF ANYTHING HAPPENS TO ME OR MY CHILDREN BECAUSE OF THIS DEFECT I GAVE THE DEALERSHIP MANY CHANCES TO FIX THEY HAVE EVEN CALLED SOMEONE FROM OUT OF TOWN TO FIX AND I'M STILL WAITING I DO NOT WANT TO DIE OR GET INJURED DUE TO THIS PROBLEM ALSO THE PROBLEM STARTED AT 306 MILES AND HAS NOT BEEN FIXED YET

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DOING 25 MPH CAR ENGINE JUST STOPPED HAD TO DRIFT TO SIDE OF ROAD PUT CAR IN PARK AND RESTART.

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ON SEVERAL OCCASIONS, WHILE THE VEHICLE HAS BEEN IN MOTION THE VEHICLE HAS ACCELERATED ON ITS OWN AND UNDER DIFFERENT CONDITIONS WITH DIFFERENT DRIVERS. THE VEHICLE SURGES FORWARD AND THE TACHOMETER JUMPS OVER 6 RPM. ON A SEPARATE OCCASION, WHILE TRYING TO MERGE ONTO A HIGHWAY, THE ACCELERATOR WAS PRESSED ALL THE WAY TO THE FLOOR BUT THE VEHICLE DID NOT RESPOND ALMOST RESULTING IN AN ACCIDENT. THE VEHICLE HAS BEEN TAKEN TO THE DEALER 3 TIMES WITH NO CLEAR IDEA FROM THE TECHNICIANS AS TO WHAT IS WRONG WITH THE VEHICLE. THE FIRST TIME IT WENT TO THE DEALERSHIP, IT SPENT TWO WEEKS AND THEIR TECHS COULD NOT DUPLICATE THE PROBLEM. IT WAS RECOMMENDED THAT A "BLACK BOX" RECORDING DEVICE BE INSTALLED IN THE VEHICLE. THE DEVICE IS CUMBERSOME AND A POTENTIAL HAZARD TO DRIVERS WHO MUST TRY TO PUSH THE BUTTON ON THE DEVICE WHILE THE VEHICLE IS UNINTENTIONALLY ACCELERATING. THE VEHICLE DUPLICATED THE PROBLEM AGAIN WHEN IT WAS GIVEN BACK. ON THE THIRD TRIP TO THE DEALER, THE BLACK BOX INFO WAS RELAYED TO CHRYSLER AND THE VEHICLE IS STILL SITING THERE AFTER A WEEK AND CHRYSLER TECHS HAVE ISSUED A DO NOT LET THE CUSTOMER BACK IN THE VEHICLE ORDER. BASICALLY, CHRYSLER HAS SEIZED MY VEHICLE, TO WHICH I AM STILL PAYING FOR, AND THEY DO NOT KNOW WHAT THE ISSUE IS THEREFORE CANNOT FIX IT. A COMPLAINT HAS BEEN FILED WITH CHRYSLER CORP.

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VEHICLE LOST POWER WHILE PULLING INTO TRAFFIC. 2016 CHRYSLER 200 S WITH 2614 MILES...ENGINE WAS WARM. I STEPPED ON THE GAS AND LOST ALL POWER (ELECTRICAL), FOLLOWED BY ENGINE STALL BEHAVIOR, POWER LOSS, STALL BEHAVIOR, THEN TRANSMISSION KNOB LIGHT FLASHES "D" AND INSTRUMENT CLUSTER SAYS TO SELECT GEAR AGAIN. WAS NEARLY REAR ENDED AND/OR T-BONED BY ONCOMING TRAFFIC. DEALER PERFORMED 4 FLASH UPDATES TODAY.

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PURCHASED CAR APRIL 2016, INCIDENT ON OR ABOUT 12 JULY 2016. FOLLOWING IS HAND DELIVERED LETTER OF 22 JULY 2016 TO DEALER'S SERVICE MANAGER AND SALES MANAGER REGARDING THE PROBLEM: "ON A RECENT ROAD TRIP, I LEARNED THAT GOING DOWNHILL ON AN INTERSTATE HIGHWAY WITH THE CRUISE CONTROL SET AT 65, THE VEHICLE'S TACHOMETER PEGS OUT AND THE SPEED INCREASES TO MORE THAN 85 MPH. THANKFULLY THERE WERE NO VEHICLES IN FRONT OF ME OR I WOULD HAVE PROBABLY COLLIDED WITH THEM, AT AT THAT SPEED WOULD HAVE PROBABLY BEEN KILLED. FORTUNATELY I HAD THE REFLECTS TO HIT THE BRAKE AND DISENGAGE THE CRUISE CONTROL. WHEN THE CRUISE CONTROL DEACTIVATED, THE ENGINE REVVED TO A POINT I FEARED IT WOULD BLOW UP. AFTER SEVERAL VERY LONG SECONDS THE ENGINE RETURNED TO NORMAL. I PULLED TO THE SIDE OF THE ROAD AND REMAINED IN THE CAR UNTIL I STOPPED SHAKING AND MY HEART STOPPED RACING." AFTER ONE WEEK HAVING NO RESPONSE I AGAIN WENT TO THE DEALERSHIP AND NO ONE KNEW WHAT I WAS TALKING ABOUT. FINALLY I GOT THE SALES MANAGER TO READ THE LETTER. HE SAID HE HAD NOTHING TO DO WITH IT, SEE THE SERVICE MANAGER, MORE OR LESS THE SAME. I THEN EMAILED CHRYSLER CORP VIA THEIR WEBSITE AND PROVIDED THE INFORMATION. RESPONSE WAS CORP REQUIRED THEIR TECH TO WITNESS THE DEALER'S ELECTRONIC DIAGNOSIS. BACK TO SVC MGR WHO CONTACTED THE TECH AND ARRANGED FOR TEST THE FOLLOWING WEEK. CAR IN MONDAY, READY FRIDAY. CORP TECH'S DETERMINATION WAS THE 9 SPEED HAD NO BRAKING FEATURE AND THE BEST ADVISE WAS TO USE THE BRAKE. BACK TO CORP WITH: "IT IS SO DISAPPOINTING AND REPREHENSIBLE TO LEARN THAT CHRYSLER IS ENDANGERING BUYERS OF THEIR PRODUCT BY KNOWINGLY DENYING RESPONSIBILITY FOR A FAULTY AND DEADLY DESIGN. AT THE OUTSET MY DEMAND WAS EITHER FIX THE PROBLEM AS I DO LIKE THE CAR, OR A TOTAL REFUND OF THE PURCHASE PRICE. I RECEIVED NEITHER. MY ONLY RECOURSE IS A LAWSUIT, THAT WOULD LAST LONGER THAN MY MONEY.DO NOT BUY!

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