Oct 24, 2019Electronic Stability Control (esc)Engine
I PURCHASED MY CAR ON MARCH 9,2019. IN MAY I TOOK IT TO THE DEALERSHIP [XXX] IN MOULTRIE, GEORGIA WHERE I PURCHASED THE CAR FROM AND NO ONE LOOKED AT IT, IT JUST SAT OUT THERE. WHEN I'M AT A TRAFFIC LIGHT TOO LONG MY CAR WILL CUT OFF OCCASIONALLY AND ALWAYS HESITATE WHEN ACCELERATING EVEN SOMETIMES WHEN I?M IN REVERSE. I GOT MY TRANSMISSION LOOKED AT AND NOTHING WAS WRONG WITH IT. ONE DAY AFTER I STOPPED AT THE STOP SIGN AND ACCELERATED MY CAR CUT OFF WHILE I WAS ALREADY IN DRIVE AND I ALMOST GOT HIT. I CALLED THE DEALERSHIP WHERE I GOT IT FROM AND TOLD THEM THAT IT WAS CUTTING WHILE IN TRAFFIC AND HE SAID ALL HE COULD TELL ME WAS TO KEEP DRIVING IT AND HE DON'T REMEMBER SELLING ME NO CAR, WHEN I TOLD HIM HE DID AND HIS NAME IS EVEN ON MY PAPERWORK LISTED [XXX]. TOOK IT TO A LOCAL AUTO MECHANIC SHOP AND A FRIEND OF THE FAMILY MECHANIC SHOP AND NEITHER SHOPS COULD FIGURE OUT WHAT WAS WRONG. IN SEPTEMBER I CALLED THE CHEVROLET MANUFACTURING OFFICE AND THEY TOLD ME TO TAKE IT TO THE NEAREST CHEVROLET PLACE. THEY LOOKED AT AND COULDN?T FIND ANYTHING AND MY CHECK ENGINE LIGHT WASN'T COMING ON BUT THEY TEST DROVE IT AND SEEN EXACTLY WHAT I WAS TALKING ABOUT. THEY TRIED DOING AN INDUSTRIAL FLUSH AND IT DIDN'T WORK. THEY SUGGESTED MY ALTERNATOR BE REPLACED CAUSE IT WAS READING A 15, SERPENTINE BELT AND BELT TENSIONER BE REPLACED, I DID THAT AND TOOK IT TO AN AUTO MECHANIC SHOP SINCE I DIDN'T HAVE A WARRANTY. THE PROBLEM ISN'T FIXED AND IT STILL JERKS AND CUTS OFF TO THIS DAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI 11270721
Oct 21, 2019
CAR SHUTS OFF AND CHECK ENGINE LIGHT COMES ON, WHEN IT IS BEING DRIVEN. ALWAYS WHEN WE HAVE HAD RAIN. WE HAVE TAKEN CAR TO DEALER AND THEY CANNOT FIND THE PROBLEM. ONCE WE PUT HEAT IN THE GAS TANK IT STARTS TO DRIVE UNTIL ANOTHER RAIN HITS.
NHTSA ODI 11270010
Aug 19, 2019Transmission & drivetrainEngine
TL* THE CONTACT OWNS A 2016 CHEVROLET SONIC. WHILE DRIVING 15 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE VEHICLE SHUT OFF WITHOUT WARNING WHILE AT A COMPLETE STOP. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THEY DIAGNOSED THE VEHICLE AND REPLACED THE OXYGEN SENSOR; HOWEVER, THE FAILURE PERSISTED. THE CONTACT TOOK THE VEHICLE BACK TO THE INDEPENDENT MECHANIC ON NUMEROUS OCCASIONS AND HAD THE THERMOSTAT AND INTAKE MAIN GASKET SET REPLACED, AND AN ENGINE TUNE -UP; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 78,456.
NHTSA ODI 11245036
Jun 9, 2019Electrical system
MY CAR WAS BOUGHT IN OCT OF 2015. IT DID NOT COME WITH A REAR CAMERA BACK UP SYSTEM, HOWEVER THE CENTER DISPLAY (RADIO & CONTROLS PANEL) STARTED DISPLAYING AN ERROR MESSAGE ABOUT THIS BACK UP SYSTEM. AT THE SAME TIME THE PHONE & RADIO CONTROLS LOCATED ON THE STEERING WHEEL ALSO STOPPED WORKING. WHEN BLUE TOOTHING A PHONE (HAVE TRIED WITH MORE THAN ONE TYPE) IT OFTEN DISCONNECTS & WHEN IT DOES CONNECT, IT DOESN'T FULLY CONNECT. BOTH THE STEERING WHEEL CONTROL & BLUE TOOTH PROBLEMS STARTED AT THE TIME THE REAR BACK UP ERROR BEGAN SHOWING UP. THIS ERROR HAS BEEN DISPLAYING FOR MANY MONTHS & I NO LONGER HAVE A WARRANTY THAT WOULD COVER THIS EXPENSIVE REPAIR. THE DATE SELECTED IS AN ESTIMATION.
NHTSA ODI 11218782
Mar 21, 2019Electrical system
TL* THE CONTACT OWNS A 2016 CHEVROLET SONIC. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE JERKED, LOST POWER, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BARBER CHEVROLET (205-631-2669, LOCATED AT 90 BARBER BLVD, GARDENDALE, AL 35071) WHERE IT WAS DIAGNOSED THAT THE IGNITION COIL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,200.
NHTSA ODI 11190460
Mar 6, 2019Electrical systemWheelsSeats
TAKATA RECALL . ONE TIRE HAS ALREADY BEEN REPLACED AT THE OWNERS EXPENSE IN FEBRUARY 2019.. IT WAS DEFECTIVE AT THE TIME OF PURCHASE AND TAKEN BACK TO THE DEALERSHIP FOR REPLACEMENT BEFORE THE WARRANTY EXPIRED. THE OTHER PROBLEM WAS ELECTRICAL, THE DRIVER SEAT WASN'T HEATING AND THE INFOTAINMENT CENTER REAR CAMERA WAS BLURRING CAUSING A UNSAFE DRIVING CONDITION.. THE DASHBOARD WAS CLICKING OUT FOR A SECOND WHILE DRIVING ON A CITY STREET.
NHTSA ODI 11184599
Feb 26, 2019Electrical system
2016 CHEVROLET SONIC. CONSUMER WRITES IN REGARD TO DEFECTIVE DASHBOARD WIRING. CONSUMER BELIEVES IT CAN BE A MANUFACTURING DEFECT AND WOULD LIKE ASSISTANCE TO RESOLVE SAFETY ISSUE AND REPAIR COST. *AS *TR
NHTSA ODI 11179710
Dec 26, 2018Electrical systemAirbags
AS I WAS DRIVING ON A STREET, POSSIBLY TWO MINUTES AFTER DEPARTING MY HOME, IS WHEN I'D REALIZED THE AIR BAG INDICATOR LIGHT WAS ILLUMINATED. EVERYTIME FOR THE NEXT THREE DAYS, THE WARNING LIGHT WOULD ILLUMINATE AS SOON AS THE CAR TURNED ON. IT FINALLY SHUT OFF AFTER I WENT OUT TO SHOP. IT WAS ILLUMINATED ON MY WAY TO THE SHOPS. I TURNED THE CAR OFF, SHOPPED AND WHEN I TURNED IT BACK ON, THE LIGHT DID NOT ILLUMINATE AND HAS NOT SINCE THEN. NOW, IT HAS BEEN AROUND TWO WEEKS SINCE IT TURNED OFF.
NHTSA ODI 11163479
Nov 19, 2018Engine
TAKATA RECALL- THE ENGINE LIGHT IS ON I HAVE TAKEN IT TO AUTO SHOP THEY COULD NOT FIND ANY WRONG TOOK IT TO A CHEVY DEALER THEY CANNOT FIND ANYTHING WRONG. BUT MY CAR SHAKES AND STALLS ON ME. IT'S VERY FRASTRATING SPENDING ON THE VECHILE AND ONE CAN FIND WHAT'S GOING ON.
NHTSA ODI 11152527
Oct 12, 2018Engine
TL* THE CONTACT OWNS A 2016 CHEVROLET SONIC. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE OVERHEATED, STALLED, AND COMPLETELY SHUT OFF. THE VEHICLE WAS TAKEN TO JEFF WYLER DIXIE CHEVROLET (5340 DIXIE HWY, LOUISVILLE, KY 40216, (502) 448-2820) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A POWER TRAIN WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
NHTSA ODI 11140045
Oct 5, 2018
THE UPPER DASH PANEL (CLOSEST TO THE WINDSHIELD) HAS BEGUN TO MELT. IT HAS AN OBVIOUSLY STICKY OR TACKY FEEL TO IT AT ALL TIMES. THE STICKINESS IS MOST NOTICEABLE IN THE AFTERNOON AND EVENING ON WARM, SUNNY DAYS. AFTER SITTING IN THE DARK ALL NIGHT LONG, THE STICKINESS IS LESS PROMINENT ALTHOUGH STILL NOTICEABLE. THIS DASH PANEL PIECE HAS BEGUN TO "SPARKLE" AT NIGHT BECAUSE IT HAS HUNDREDS OF SMALL, MELTED SPOTS ALL OVER IT. THE SAME MATERIAL USED FOR THIS DASH PANEL HAS ALSO BEEN USED FOR THE GLOVE BOX DRAWER, PART OF THE INTERIOR CENTER CONSOLE, AND SOME OF THE INTERIOR DOOR TRIM. THE GLOVE BOX HAS A VERY FAINT STICKY FEELING AT TIMES; NONE OF THE OTHER AREAS HAVE SHOWN ANY OBVIOUS SIGNS OF MELTING. THIS SEEMS LOGICAL BECAUSE NONE OF THESE OTHER AREAS RECEIVE DIRECT HEAT AND SUNLIGHT IN THE SAME WAY THE UPPER DASH PANEL DOES. THIS ISSUE WAS FIRST NOTICED ON OCTOBER 4, 2018; HOWEVER, IT HAS PRESUMABLY BEEN AN ISSUE FOR AN EXTENDED PERIOD SINCE THE MELTING DOES NOT APPEAR TO HAVE TAKEN PLACE DUE TO A SINGLE EVENT.
NHTSA ODI 11133435
Aug 6, 2018AirbagsCrash2 injuries
TL* THE CONTACT OWNED A 2016 CHEVROLET SONIC. WHILE DRIVING AND MAKING A RIGHT TURN, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE SIDE CURTAIN AIR BAG FAILED TO DEPLOY. THE DRIVER AND FRONT PASSENGER SUSTAINED HEAD, NECK, AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO CARMAX (2550 ROOSEVELT BLVD, CLEARWATER, FL 33760, (727) 507-0790). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 900227. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
NHTSA ODI 11118152
Jul 23, 2018AirbagsBrakesCrash
CAR WAS IN MOTION GOING DOWN THE HIGHWAY. STOPPED AT A REDLIGHT. CONTINUED QHEN LIGHT TURNED GREEN BUT NOT FAST AS THE NEXT LIGHT WAS TURNING RED. BRAKE FAILURE RESULTED IN A CAR ACCIDENT. UPON COLLISION THE AIR BAGS MALFUNCTIONED AND DID NOT DEPLOY. MANY OTHERS ARE EXPERIENCING THE SAME ISSUES WITH THE CHEVROLET SONIC STARTING FROM THE 2015 MODEL. GM WAS MADE AWARE OF THE ISSUE AND HAS YET TO FIX IT OR RECALL IT.
NHTSA ODI 11113010
Jun 29, 2018Airbags
FRONT PASSENGER SEAT AIRBAG INDICATOR SHOWS "OFF" WHEN A NORMAL SIZED ADULT IS SITTING IN THE SEAT. THIS IS AN INTERMITTENT CONDITION I.E DOES NOT HAPPEN EVERY TIME.. MOVING IN THE SEAT, CONNECTING OR DISCONNECTING SEAT BELT, OPENING AND CLOSING PASSENGER DOOR DOES NOT CHANGE THE INDICATION. INDICATOR REMAINS "OFF" AS CAR IS DRIVEN. BOTH DEALER AND CHEVY CORPORATE CUSTOMER SERVICE WERE CONTACTED WITHOUT A FIX. THIS HAS HAPPENED SINCE CAR WAS NEW.. I HAVE A COUPLE OF VIDEOS OF THE OCCURRENCE, SHOWING ENGINE RUNNING, AIRBAG INDICATOR SHOWING OFF, NO SRS WARNING LIGHTS AND AN ADULT IN THE FRONT PASSENGER SEAT. THIS CONDITION LEAVES THE FRONT SEAT PASSENGER AT HIGHER RISK FOR INJURY OR DEATH DURING AN ACCIDENT.
NHTSA ODI 11104776
Mar 23, 2018
THE PASSENGER SEAT SENSOR FOR THE AIR BAGS INTERMITTENLY TURNS THE AIR BAG ON FOR AN ADULT SITTING IN THE SEAT. MY WIFE WEIGHS 93 # AND SHOULD ACTIVATE THAT SENSOR BUT DOES NOT DO SO CONSISTENTLY. DEALER CLAIMS IT IS SET FOR 95 # BUT EVEN WHEN MY WIFE HOLDS AN 8# WEIGHT IN HER HAND AND SITS DOWN IT DOES NOT CONSISTENTLY ACTIVATE. THERE ARE A LOT OF COMPLAINTS ON THE INTERNET ABOUT THIS PROBLEM GOING BACK TO THE PREDECESSOR VEHICLE TO THE SONIC, THE AVEO, BUT CHEVROLET DOES NOTHING TO SOLVE OR RECOGNIZE THIS ISSUE. SOME OF THE COMPLAINTS ON THE INTERNET SHOW A PROBLEM WITH THIS SENSOR FOR OCCUPANTS CONSIDERABLY HEAVIER THAN MY WIFE. THIS OCCURS WHEN THE PASSENGER INITIALLY SITS DOWN IN THE SEAT.
NHTSA ODI 11081075
Dec 1, 2017BrakesCrash1 injury
TL* THE CONTACT OWNS A 2016 CHEVROLET SONIC. WHILE PULLING INTO A PARKING SPOT, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE ACCELERATED. THE VEHICLE DROVE OVER A CONCRETE MEDIAN AND THROUGH BUSHES BEFORE COMING TO A COMPLETE STOP. THE CONTACT SUSTAINED A THUMB INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AUFFENBERG CHEVROLET BUICK GMC (830 VALLEY CREEK DR, FARMINGTON, MO 63640), BUT THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 32,847.
NHTSA ODI 11051689
Nov 10, 2017SuspensionElectronic Stability Control (esc)
THESE ISSUES HAPPEN WHILE THE VEHICLE IS BOTH IN MOTION AND STILL.THE RIGHT INDICATOR LIGHT MALFUNCTIONS QUITE EXCESSIVELY. THE MALFUNCTION CAUSES THE REAR INDICATOR TO TURN OFF AND THE PEOPLE DRIVING BEHIND YOU CANNOT SEE YOU USING A TURN SIGNAL. ALSO THE SUSPENSION DOES NOT BRACE IMPACT OR ADJUST TO DIFFERENT TERRAIN.
NHTSA ODI 11045076
Oct 28, 2017Airbags
TAMARA RECALL
NHTSA ODI 11040715
Aug 10, 2017Suspension
WHEN BACKING UP AND GOING FORWARD UP TO 25 MPH THE FRONT SUSPENSION WAS VERY NOISY. FRONT SWAY LINKS REPLACED BY DEALER UNDER WARRANTY.
NHTSA ODI 11014248
Jun 7, 2017SuspensionFuel systemCrash
CARS COMPUTER/PROGRAMMING IS REMOTELY CONTROLLED ,BRAKES TRANMISSION LIGHTS SUSPENSION DO NOTB PERFORM AS INTENDED BY MANUFACTURER.HACKING INVOLVED WHILE DRIVING STATIONARY FREEWAYS/CITY STREETS.
NHTSA ODI 10993851
May 4, 2017Body & structure
WHILE TRAVELING SOUTH ON INTERSTATE 95 IN THE RIGHT LANE IN THE AREA OF MILE MARKER 7 IN SOUTH CAROLINA A PIECE OF FOREIGN DEBUS WAS RAN OVER BY THE CAR IN FROM OF ME. THE LARGE PIECE OF METAL BOUNCED OF THE ROAD AND HIT THE FRONT BUMPER GRILL AND AIR CONDITIONING CONDENSER ( 24 INCH PIECE OF METAL IT APPEARED TO BE SOMETHING THAT WOULD HOLD A SEMI TRACK SPARE TIRE IN PLACE) THE CAR I WAS BEHIND DIDN'T STOP TO ENSURE MY SAFETY HOWEVER THEY DID BRAKE AND CONTINUE ON THEIR JOURNEY. I PULLED OFF AS SOON AS I COULD GET IN A SAFE PLACE AND I HAVE ATTACHED THE IMAGES OF THE DAMAGE AND THE ESTIMATE TO GET THE REPAIRS DONE. MY DEDUCTIBLE IS $1000.00. PLEASE FEEL FREE TO CALL OR EMAIL FOR FURTHER INFORMATION.
NHTSA ODI 10983523
Jul 9, 2016Steering
THE VEHICLE WAS PURCHASED NEW WITH LESS THAN 50 MILES ON IT. THE VEHICLE SWAYS AND DRIFTS AT HIGHWAY SPEEDS. IT MOVES LEFT AND RIGHT IN THE LANE. I DON'T FEEL SAFE IN THE VEHICLE. I DON'T FEEL I AM IN CONTROL OF THE VEHICLE. I NOTICE THIS AT SPEEDS OF ABOUT 45 MPH AND ABOVE. I HAD IT INTO THE CHEVROLET DEALERSHIP AND THEY REPROGRAMMED THE CONTROL MODULE OF THE ELECTRIC STEERING BUT THE PROBLEM STILL PERSISTS. GM HAS GIVEN ME NO SATISFACTION AND NO HELP WITH THIS MATTER. I DON'T WANT TO DRIVE THIS VEHICLE AT HIGHWAY SPEEDS AGAIN UNTIL THIS IS FIXED.
NHTSA ODI 10883709
May 24, 2016Engine & coolingBody & structureFire
2016 CHEVROLET SONIC. CONSUMER WRITES IN REGARDS TO SIGNIFICANT RODENT DAMAGE TO ENGINE COMPARTMENT INSULATION CAUSES A MINOR FIRE. *SMD
NHTSA ODI 10869954