Aug 30, 2018BrakesCrash
TL* THE CONTACT OWNS A 2016 CHEVROLET MALIBU. WHILE DRIVING 40 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT CRASHED INTO A MEDIAN. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED CARLISLE CHEVROLET BUICK GMC CADILLAC AT (972) 938-8000 (LOCATED AT 1701 US-287 BYP, WAXAHACHIE, TX 75165) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT. THE CONTACT STATED THAT A DIAGNOSTIC TEST WAS COMPLETED AT HER RESIDENCE BY A FAMILY MECHANIC WHO DETERMINED THAT THE BRAKE ROTOR SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI 11123511
Jun 26, 2018Speed controlBrakesEngine
CAR WAS LEAKING FLUID AND WHEN DRIVING CAR HAD NO ACCELERATION.
NHTSA ODI 11104113
Jun 22, 2018Transmission & drivetrainLightsBrakes
TL* THE CONTACT OWNS A 2016 CHEVROLET MALIBU. WITHIN FIVE MONTHS OF OWNING THE VEHICLE, THE CONTACT TOOK IT TO MORE THAN ONE DEALER BECAUSE THE VEHICLE JERKED AND MADE AN ABNORMAL NOISE. INTEGRITY CHEVROLET OF CHATTANOOGA (2110 CHAPMAN RD, CHATTANOOGA, TN, 423-535-9455) AND MOUNTAIN VIEW CHEVROLET (310 E 20TH ST, CHATTANOOGA, TN, 423-266-0181) WERE CONTACTED AND THE TRANSMISSION WAS REPLACED WITHIN SIX MONTHS OF OWNING THE VEHICLE; HOWEVER, THE TRANSMISSION CONTINUED TO MAKE AN ABNORMAL NOISE. THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. IN ADDITION, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WITHOUT WARNING. WHEN IT RELEASED, THE BRAKE PEDAL SEIZED AND CAUSED THE CONTACT TO DRIVE THROUGH A RED LIGHT, WHICH ALMOST CAUSED A CRASH. THE CONTACT HAD TO APPLY EXTREME FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE. A PASSERBY ALERTED THE CONTACT THAT THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE MANUFACTURER WAS NOTIFIED AND OPENED A CASE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURES CONTINUED. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI 11103414
May 8, 2018Transmission & drivetrainBrakes
AUTOMATIC GEAR SHIFT FAILURE/ SHIFTER WOULD NOT GO INTO PARK WHEN STATIONARY 2016 BRAKE LINE DETERIORATION, BRAKE FAIL WHILE VEHICLE IN MOTION FALL 2017 MAY 2018 LOSS OF POWER DURING HIGHWAY DRIVE AT 65 MPH. CAR TOWED TO DEALER, CAUSE CURRENTLY UNDER INVESTIGATION
NHTSA ODI 11092564
Apr 13, 2018Transmission & drivetrainSpeed controlBrakesEngine
TL* THE CONTACT OWNS A 2016 CHEVROLET MALIBU. WHILE OPERATING THE VEHICLE, THE MESSAGES "CRITICAL ENGINE", "TRANSMISSION FAILURE", AND AN ANTILOCK BRAKING MESSAGE APPEARED. IN ADDITION, THE VEHICLE EXPERIENCED FREQUENT STALLING AND REDUCTION OF SPEED AT RANDOM. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (SALE AUTOMALL, 1053 HWY 258 N, KINSTON, NC) WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR PEDAL ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 28,950. *TT *TR
NHTSA ODI 11084954
Mar 30, 2018BrakesCrash
2/2/18. WAS TRAVELING AT 47 MPH WHEN A TRUCK STOPPED IN FRONT OF ME. I WAS APPROXIMATELY 10 CAR LENGTHS AWAY. I HIT THE BRAKE TO STOP, FELT THE PEDAL VIBRATE FOR A FEW SECONDS AND THEN THE PEDAL WENT TO THE FLOOR AND THE VIBRATION WENT AWAY. PUMPED THE PEDAL AGAIN AND SLOWED THE VEHICLE AND WAS ABLE TO GET OVER TO THE RIGHT BEFORE HITTING THE TRUCK. THE AIR BAGS DID NOT DEPLOY, THE AUTO STOP FEATURE DID NOT WORK. THE ONSTAR DID NOT ACTIVATE.THE ROADS WERE DRY, AND THE ROAD WAS FLAT. GM SENT SOMEONE TO RETRIEVE THE DATA FROM THE COMPUTERS, WE HAVE COPIES OF THE REPORT. THE DATA SHOWS 5 SECONDS BEFORE THE CRASH. ACCORDING TO THE BRAKING DATA, THE BRAKE WAS APPLIED AT 47 MPH AND THE VEHICLE SLOWED BUT DID NOT STOP. AFTER GETTING THE VEHICLE BACK FROM THE BODY SHOP, WE HAD THE CODES PULLED AND FOUND NUMEROUS CODES IN THE DIFFERENT MODULES. THERE WAS A CODE U0415-71- INVALID DATA RECEIVED FROM ELECTRONIC BRAKE CONTROL MODULE PRESENT AS A HISTORY CODE. WE TOOK THE VEHICLE TO A CHEVY DEALER AND THEY CONFIRMED ALL THE SAME CODES. WE HAD TO TAKE THE CAR BACK TO THE ORIGINAL DEALER THAT DID THE BODY WORK IN CASE IT WAS ACCIDENT RELATED. THE SECOND DEALER IS CLAIMING THAT EVEN THOUGH CODES ARE PRESENT THERE IS NOTHING THEY CAN FIND WRONG. I BELIEVE THE ABS FAILED ON THIS VEHICLE AND WAS THE DIRECT CAUSE OF THE ACCIDENT.
NHTSA ODI 11082134
Sep 28, 2017BrakesCrash
I SLAMMED ON THE BREAKS AT AROUND 55-60 MPH AND I KNOW MY ANTI LOCK BREAKS DIDN'T LOCK. I FELT THE WHEELS STILL ROLLING MY CAR SLOWLY CAME TO A BUMPY STOP. AS IF THE TIRE WOULD ROLL THEN STOP ROLL THEN STOP.
NHTSA ODI 11030266
Aug 6, 2017SteeringElectronic Stability Control (esc)Brakes
6/20/2017 - DRIVING 65 ON HWY VEHICLE LOST POWER, TACHOMETER AND SPEEDOMETER GAUGES DROPPED TO 0. ALSO BRAKES AND STEERING LOCKED. TRACTION CONTROL SYSTEM WARNING INDICATOR, MALFUNCTION INDICATOR LAMP AND POWER STEERING LOSS WARNING MESSAGE CAME ON. AT DEALERSHIP FOR 9 DAYS SAID THEY REPLACED TCM. 7/27/17 -CAR WOULD NOT START, BRAKE PEDAL WOULD NOT MOVE, MALFUNCTION INDICATOR LAMP ON. AT DEALERSHIP FOR 6 DAYS. NO WORK PERFORMED, INSPECTION ONLY. 8/4/2017 DROVE APPROXIMATELY 20 MILES HIGHWAY AND CITY STREETS, APPLIED BRAKES AND TERRIBLE GRINDING NOISE (LIKE METAL ON METAL) CAR JERKED AND BRAKE PEDAL LOCKED. 8/5/2017 AGAIN APPLIED BRAKES AND TERRIBLE GRINDING NOISE (LIKE METAL ON METAL) CAR JERKED AND BRAKE PEDAL LOCKED. CAR PARKED FOR APPROXIMATELY 2 HOURS. THEN DRIVING ON HIGHWAY 65 MPH TACHOMETER AND SPEEDOMETER GAUGES DROPPED TO 0 AND TRACTION CONTROL SYSTEM LIGHT CAME ON AND POWER STEERING LOSS WARNING MESSAGE CAME ON. CONTACTING DEALERSHIP AGAIN TOMORROW.
NHTSA ODI 11013082
Jun 30, 2017Brakes
TL* THE CONTACT OWNS A 2016 CHEVROLET MALIBU. WHILE APPROACHING A STOP, THE BRAKE PEDAL WAS APPLIED, BUT THE VEHICLE CONTINUED TO MOVE. THE CONTACT CALLED A LOCAL DEALER (MILLER BROTHERS OF ELLICOTT CITY LOCATED AT 9035 BALTIMORE NATIONAL PIKE, ELLICOTT CITY, MD 21042 410-988-6185). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 17,922. ..UPDATED 10/13/17 *BF THE CONSUMER STATED THE VEHICLE HAS AN AUTO STOP FEATURE ON IT FROM THE FACTORY. WHEN THE VEHICLE COMES TO A STOP, THE FEATURE CAUSES THE VEHICLE TO SHUT DOWN AND RESTART. THIS CAN BE VERY DANGEROUS IF STOPPING ON AN INCLINE, AS THE VEHICLE WOULD DRIFT BACKWARDS. UPDATED 10/17/2017*JS
NHTSA ODI 11002503
Jun 2, 2017Brakes
TL* THE CONTACT OWNS A 2016 CHEVROLET MALIBU. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HEARD A LOUD GRINDING NOISE AND THE VEHICLE FAILED TO STOP. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, PUMPED THE BRAKE PEDAL FOR HALF AN HOUR, AND WAS ABLE TO RESUME DRIVING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO FAIRWAY CHEVROLET (LOCATED ON 3100 E SAHARA AVE, LAS VEGAS, NV) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE DIAGNOSED OR DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,090.
NHTSA ODI 10992866
Apr 4, 2017Transmission & drivetrainBrakes
BRAND NEW 2016 MALIBU 30 MILES OFF THE LOT AND 100% OF THE TIME THE CAR BUCKS WHEN BRAKING. FROM 3RD GEAR TO FIRST GEAR THE CAR ENGINE PULLS BACK THE CAR ABRUPTLY WHILE THE RPM'S RISE ALMOST 1000 BACK DOWN WITH EACH SHIFT. I BROUGHT IT TO CHEVROLET 3 TIMES AS WELL AS CALLED THE HOT LINE #. AFTER TWICE BEING TOLD THAT NO ONE CAN FIND WHAT IM TALKING ABOUT THEY TURNED THE STORY TO WELL CHEVY ENGINES DO THAT SO DON'T WORRY ABOUT IT. THAT ITS THE ECO ENGINE CONSERVING POWER. I HAVE REPLICATED THE SITUATION TO THE DEALERSHIP AND IN RETURN, NOTHING WAS FIXED. I LOOKED ONLINE TO SEE IF OTHER PEOPLE WHO BOUGHT THIS CAR HAD THIS ISSUE AND HAVEN'T TURNED UP ANYTHING. THE CAR IS WORST IN STOP AND GO TRAFFIC AND APPARENTLY THEY SAY UNLESS A RECALL IN ISSUED THEIRS NOTHING TO BE DONE. CITY DRIVING IT HAPPENS 100% OF THE TIME WHEN THE BRAKE IS APPLIED. HIGHWAY, ONLY WHEN HAVING TO SLOW DOWN ENOUGH TO HIT THE LOWER GEARS. I FEEL THAT THIS ISSUE IS ALSO WEARING AWAY THE BRAKES FASTER THAN USUAL. THIS CAR HAS A CHECKERED HISTORY WITH RECALLS AND MY MODEL YEAR EVEN HAD TRANSMISSION ISSUES AND YET I'M TOLD TO DEAL WITH IT. I HAVE BEEN SURE TO MAKE A PAPER TRAIL OF BRINGING IT IN SINCE I DROVE IT OFF THE LOT AS WELL AS EVERY TIME I'VE SPOKEN OFF THE BOOKS ABOUT IT TO CHEVY EMPLOYEES.I KNOW THERE IS A PROBLEM WITH THIS VEHICLE AS WELL AS OTHERS. IT SEEMS AS IF THE TIMING OF THE DOWNSHIFT EVEN COULD BE THE ISSUE BUT I DON'T KNOW AND THEY WON'T EVEN LOOK AT IT UNLESS THE CHECK ENGINE LIGHT COMES ON OR A RECALL IS ISSUED. AND WHEN THE CAR BUCKS SOMETIMES THE BRAKES DON'T HAVE A TIGHT ENOUGH GRIP AND CAUSES THE CAR TO POUNCE AN INCH OR TWO.
NHTSA ODI 10970611
Dec 23, 2016BrakesCrash
TL* THE CONTACT OWNS A 2016 CHEVROLET MALIBU. WHILE DRIVING 25 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE WHEELS LOCKED UP AND THE CONTACT'S VEHICLE SLID INTO THE REAR OF THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR FACILITY FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,100.
NHTSA ODI 10937278
Nov 25, 2016Electrical systemBrakes
TL* THE CONTACT OWNS A 2016 CHEVROLET MALIBU. WHILE DRIVING 70 MPH, THERE WAS A BEEPING SOUND COMING FROM INSIDE THE VEHICLE AND THEN A RED LIGHT APPEARED ON THE INSTRUMENT PANEL. SHORTLY AFTER, THE BRAKES INVOLUNTARILY DEPRESSED, BUT THEN IMMEDIATELY ENGAGED PROPERLY. THE CONTACT FELT UNSAFE IN THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 1,800.
NHTSA ODI 10927906
Aug 11, 2016Electrical systemBrakes
TL* THE CONTACT OWNS A 2016 CHEVROLET MALIBU. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT IT WAS OPERATING AS DESIGNED TO SAVE FUEL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 175. THE VIN WAS NOT PROVIDED.
NHTSA ODI 10895155
Jun 20, 2016Brakes
TL* THE CONTACT OWNS A 2016 CHEVROLET MAILBU. WHILE PULLING OUT OF A PARKING SPOT AT 3 MPH, THE ABS ENGAGED WITHOUT WARNING. THERE WERE NO WARNING LIGHTS ILLUMINATED. WHILE GRADUALLY DEPRESSING THE BRAKE PEDAL WHILE DRIVING, THE ABS REPEATEDLY JERKED THE VEHICLE FOR MILES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER WHERE NO FAILURES WAS DIAGNOSED. THE FAILURE MILEAGE WAS 61.
NHTSA ODI 10875349
Oct 14, 2015Brakes
TL* THE CONTACT OWNS A 2016 CHEVROLET MALIBU. WHILE DRIVING 10 MPH, THE VEHICLE MADE AN ABNORMAL NOISE WITHOUT WARNING. THE CONTACT WAS INFORMED THAT THE REAR DRIVER SIDE BRAKE PADS WERE INSTALLED BACKWARDS AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 145. UPDATE 01/15/16 MA THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS
NHTSA ODI 10782147