What 240 owners told NHTSA about the 2016 Chevrolet Cruze Limited

SERVICE AIRBAG LIGHT AND INDICATOR BEEP HAVE BEEN PRESENT ON MY VEHICLE FOR 1 WEEK NOW....JULY 16-23 2019. STILL OCCURRING TODAY, JULY 23, 2019

NHTSA ODI 11234078

WHENEVER MY CAR IS TURN OFF FOR 2HRS OR MORE THE VEHICLE WILL NOT START, UNLESS I USE A START JUMPER BOX.

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CAR STALLS AT INTERSECTIONS. THE AUTO STOP FEATURE GOES FROM "AUTO STOP" ON THE DASH TO "OFF". PROBLEM OCCURS AS YOU ARE MOVING FOOT OVER FROM BRAKE TO GAS AND CAUSES THE CAR TO TURN OFF. HAVE TO PUT CAR IN PARK AND COMPLETELY RESTART THE ENGINE BY TURNING THE CAR OFF AND THEN BACK ON. TYPICALLY HAPPENS WHEN IN AN INTERSECTION/AT A STOP SIGN AND HAVE TO COME TO A COMPLETE STOP. HAS HAPPENED BEFORE IN MANY SETTINGS- CITY STOP LIGHT, CITY STOP SIGN, HIGHWAY TRAFFIC, HIGHWAY STOP SIGN, ETC. SUPER UNSAFE BECAUSE CAR IS UNABLE TO MOVE AND SHUT OFF IN THE MIDDLE OF THE ROAD FOR ABOUT 10 SECONDS. HAPPENS AT LEAST 1 TIME A DAY. MANY OTHER CHEVROLET CRUZE USERS HAVE BEEN POSTING IN FORUMS THAT IT HAS HAPPENED TO THEM AS WELL. COULD CAUSE ACCIDENTS. MAKES THE DRIVER FEEL UNSAFE AND UNEASY EVERY TIME THEY GET IN THE CAR TO DRIVE BECAUSE THERE IS A FEAR THAT IT WILL STALL OUT/BREAK DOWN AT EVERY INTERSECTION OR STOP THAT IS MADE THROUGHOUT THE DRIVE.

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MY ENGINE WILL JUST SHUT OFF RANDOMLY, WITH NO WARNING AT ALL. I HAVE TOOK IT INTO DEALER BECASE IT WAS STILL COVERED UNTIL POWERTRAIN, OF COURSE THEY FOUND NOTHING AFTER HAVING MY CAR FOR 4 DAYS. MY CAR SHUTS OFF ON THE HIGHWAY, IN THE MIDDLE OF TRAFFIC, OR WHILE COMING OFF THE HIGHWAY WITH CARS TRAILING BEHIND ME. IT SHUTS OFF SITTING AT RED LIGHTS, WHEN THE AUTO START COMES BACK ON IT NEVER FULLY WILL COME BACK ON, AND JUST COMPLETELY SHUTS OFF. IN WHICH I HAVE TO PUT MY CAR IN PARK AND START THE CAR AGAIN, AND AT TIMES IT DOESN'T START RIGHT AWAY! MY CHECK ENGINE LIGHT HAS BEEN UP, HOWEVER, THE DEALERSHIP AND AN AUTO STORE BOTH PULLED CODES AND NONE HAD ANYTHING TO DO WITH THE ACTUAL ENGINE. THERE IS ALSO A "SERVICE BRAKE ASSIST" WARNING THAT HAS BEEN ON AS WELL. MY BREAKS WORK, BUT YOU HAVE TO PUSH DOWN VERY HARD FOR THEM TO WORK AT 100%. I HAVE 2 CHILDREN, AND AM A SINGLE MOM, THIS IS A HUGE SAFETY CONCERN AND PUTTING ALL OF OUR LIVES AT RISK! NO ONE SEEMS TO KNOW WHAT IS WRONG WITH THE CAR, AND I DON'T WANT ANY OF US TO GET INJURED OR DIE BECAUSE OF THIS ISSUE, BECAUSE SOONER OR LATER SOMEONE WILL.

NHTSA ODI 11222136

OVERHEATING, SPEED DROP WHEN I DRIVING, ENGINE MAKE WEIRD NOISE DEALER CAN'T FIX IT THIS IS SAFETY ISSUE

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TAKATA RECALL GOING DOWN THE ROAD COOLENT OUTLET HOUSING DISINTEGRATED WHILE HOSE ON THE RADIATOR WAS IN MOTION ON HIGHWAY IT CRACKED WHERE THE PART IS MOLDED PART IS GETS BAD QUICKLY OVERTIME AND HEAT

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MY 2016 CHEVY CRUZE LIMITED STARTED TO LOSE ACCELERATION AND WOULDN'T GO OVER 40 MILES AN HOUR. NO CODE LIGHTS ARE ON AND NONE DETECTED. SO I DROVE HOME AND PARKED THE CAR AND WAITED UNTIL IT WAS COOLED DOWN AND OPENED THE HOOD TO CHECK MY OIL. I UNSCREWED THE OIL CAP WHERE YOU ADD OIL AND IT COMPLETELY SMELLED LIKE GASOLINE. NOW THE ENGINE IS STARTING TO GO CRAZY AND I AM TAKING IT IN BEFORE IT CATCHES FIRE AND PUTS ME AND ANYONE ELSE IN DANGER.

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TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. EAST HILLS CHEVROLET OF FREEPORT (42 EAST SUNRISE HIGHWAY, FREEPORT, NY 11520, (888) 739-7889) WAS NOTIFIED OF THE FAILURE AND HAD NOT YET SCHEDULED AN APPOINTMENT. THE DEALER REQUIRED THAT THE CONTACT FOLLOW-UP WITH THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ODI 11205987

WHEN STOPPING, AN INITIAL PRESS OF THE BRAKE PEDAL WOULD NOT ENGAGE BRAKE LIKE USUAL. HAD TO PUSH ALL THE WAY DOWN TO GET THE VEHICLE'S BRAKES TO ENGAGE. THIS HAS HAPPENED THREE TIMES, EACH TIME THE VEHICLE WAS IN MOTION, DRIVING UNDER 20MPH.

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MY 2016 CHEVY CRUZE LS STARTED MAKING A ROARING NOISE WHILE DRIVING DOWN THE ROAD THEN THE STEERING GOT VERY STIFF I BARELY MADE IT HOME AND I CALLED THE DEALERSHIP AND THEY INFORMED ME THAT IF I CONTINUE TO DRIVE THE CAR THIS WAY THE STEERING WILL LOCK UP AT ANYTIME AND IT COULD CAUSE A VERY BAD ACCIDENT FOR I WILL NOT HAVE NO CONTROL OVER THE CAR.

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WHEN LEAVING A GROCERY STORE, ROUGHLY 2 MILES, MY HUSBAND SAID THE GAS PEDDLE CLICKED. MOMENTS LATER, THE CAR STARTED SHIFTING WEIRD. WOULD NOT GET PAST FIRST GEAR. SECOND GEAR MADE THE CAR SUPER SHAKY AND THEN IT SHUT OFF. WHEN RESTARTING, CAR WOULD DRIVE NORMAL FOR A MINUTE THEN ACT UP AGAIN. WE WOULD PUT IT IN NEURAL AND COAST IT WITH NO PROBLEMS UNTIL IT DIED AGAIN. WHEN WE GOT HOME ABOUT 30 MINUTES LATER, I PULLED THE CODE AND IT WAS PULLING O2 BANK 1 SENSOR 2. CAR IS AT THE DEALERSHIP NOW. WAITING FOR A CALL ON THE DIAGNOSIS.

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CAR ENTERTAINMENT SYSTEM INTERMITTENTLY CUTS OUT WHILE DRIVING, ERROR MESSAGE WILL BRIEFLY FLASH ON SCREEN. THE PROBLEM WAS IDENTIFIED AS A FAULTY NEGATIVE BATTERY CABLE. THE SAME PROBLEM WAS PRESENT IN 2011-2015 CRUZE'S AND CHEVY ISSUED A SPECIAL COVERAGE ADJUSTMENT FOR THOSE MODEL YEARS. SEE BULLETIN 14311B. I EXPERIENCED THE EXACT SAME ISSUES, AND THE FIX BY THE MECHANIC WAS THE SAME FIX. WHY ISN'T CHEVY COVERING LATER MODEL YEARS?

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I WENT TO START THE CAR AND IT WOULD NOT START. TRIED A SECOND TIME AND IT STARTED WITH A WARNING THAT IT WAS IN "REDUCED ENGINE POWER". COULD NOT DRIVE THE CAR. PUT IT IN PARK, SHUT IT OFF. TRIED TO START IT AGAIN AND IT STARTED IN FULL ENGINE POWER BUT WITH THE CHECK ENGINE LIGHT ON. IT WAS RECENTLY SERVICED AT DENOOYER CHEVROLET IN KALAMAZOO MICHIGAN DUE TO THE SAME ISSUES, 3 TIMES PRIOR TO THIS. CAR HAS 70,000 MILES ON IT AND DOES NOT SEEM TO BE RELIABLE AT ALL WITH SAME ISSUE OCCURING SHORTLY AFTER "SERVICE/REPAIR". I WANT SOMETHING DONE ABOUT THIS. I DO NOT FEEL SAFE!!

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TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHEN DRIVING IN COLD WEATHER, THE TURBO BOOSTER FAILED TO OPERATE. THE CHECK ENGINE INDICATOR ILLUMINATED AND THE ENGINE SEIZED. THE VEHICLE WAS TAKEN TO WALSER POLAR CHEVROLET (612-284-4672, LOCATED AT 1801 COUNTY RD F EAST, WHITE BEAR LAKE, MN 55110) WHERE IT WAS DIAGNOSED THAT DRIVING IN THE COLD TEMPERATURE CAUSED MOISTURE TO FREEZE UP THE TURBO BOOSTER. THE TECHNICIAN STATED THAT THERE WAS NO CURRENT REMEDY FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO REMEDY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.

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THE CAR OVERHEATED AND THERE IS NO COOLANT IN THE TANK AND OIL IS POURING OUT OF THE HEAD GASKET THE CAR ONLY HAS LESS THAN 70K MILES.

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TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHILE DRIVING UP A HILL AT APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY LOST POWER AND DECELERATED TO 20 MPH. ALSO, THE SERVICE STABILITRAC AND CHECK ENGINE INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO WEIMER CHEVROLET (10355 MT. SAVAGE ROAD NW, CUMBERLAND, MD) WHERE IT WAS DIAGNOSED THAT THE ENGINE PISTON FAILED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,800.

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ENGINE STALLS OUT WHEN TRYING TO ACCELERATE OVER 30MPH AND AFTER 5-10 SECONDS THE ENGINE UNSTALLS AND CAR SHOOTS FORWARD. PROBLEM HAPPENS MORE FREQUENTLY WHEN THE AIR CONDITIONING IS RUNNING. TOOK CAR TO DEALERSHIP FOR WARRANTY SERVICE AND SERVICE ADVISOR SAID THAT HIS 2010 CRUZE HAD THE SAME PROBLEM. SERVICE TECHS COULD NOT DIAGNOSE THE ISSUE AND SAID NOTHING COULD BE DONE TO RESOLVE THE ISSUE

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I HAVE HAD ISSUES WITH ENGINE LOSING POWER OR STALING WITHOUT WARNING. NO WARNING LIGHTS WILL COME ON BEFORE HAND. I FIRST STARTED EXPERIENCE ISSUE IN JULY 2018, THE ENGINE STALLED AT STOP LIGHT; THE VEHICLE WAS REPAIRED AND RETURNED IN AUGUST. THE ISSUE RETURNED IN OCT, AT THIS TIME IT STALED GOING THREW INTERSECTION WHICH ALMOST RESULTED IN A WRECK. DEC IT LOSS POWER WHILE GOING DOWN HEY I PULLED TO SIDE AND HAD CAR PULLED IN. LAST WEEK IT STALLED WHILE GOING DOWN HIGHWAY HAD NO POWER, I CALLED DEALERSHIP AND CHEVY AND WAS GIVING AN APPOINTMENT TO BRING IT IN. ITIS CURRENTLY IN THE SHOP FOR THE SAME ISSUES. I HAVE MADE SEVERAL COMPLAINTS TO CHEVOLET AND DEALERSHIP WITH NO RESULTS. THE CAR IS BEING SERVICE AT PARIS TEXAS CHEVOLET (903) 784-7446 FOR THE 4TH TIME.

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"TAKATA RECALL" CAR RANDOMLY LOOSES POWER AND SHUTS OFF WHILE DRIVING ON FREEWAY, ELECTRICAL OUTLETS WON'T WORK, STABILIZATION WARNING APPEAR, BATTERY LEAKS ACID.

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CONTINUING ILLUMINATION OF THE "CHECK ENGINE" LIGHT. TIED TO EMISSION SUSPECT MALFUNCTION CODES. HAS BEEN SERVICE FOR THIS PROBLEM AT LEAST FIVE TIMES. REPLACED FUEL INDUCTION SYSTEM, TURBO, FUEL INDUCTION SOLENOID AND OTHER COMPONENTS. STILL NO RESOLUTION. PROBLEM IS MADE KNOWN BY ILLUMINATION OF "CHECK ENGINE" LIGHT WHILE THE CAR IS RUNNING. NO AFTER MARKET PARTS, APPROX 48,000 MILES. THE DEALER SERVICE DEPARTMENT CANNOT SEEM TO CORRECT THE PROBLEM AFTER MULTIPLE TRIES.

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WHILE THE ENGINE IS RUNNING, THE TRANSMISSION SUDDENLY AND WITHOUT WARNING FAILS. CAR IS IN GEAR BUT DOESN'T MOVE. FIRST OCCURRENCE WAS WHEN CAR WAS PARKED IN THE MORNING AND PUT INTO REVERSE TO BLACKOUT AND SECOND OCCURRENCE WAS A COUPLE WEEKS LATER WHEN STOPPED AT A RED LIGHT. TURNING THE CAR OFF FOR A FEW MINUTES SEEMS TO TEMPORARILY CORRECT THE PROBLEM. I AM WORRIED THE TRANSMISSION WILL FAIL SUDDENLY WHILE IN AN INTERSECTION OR OTHER DANGEROUS SITUATION

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LOSS OF COOLANT. UNABLE TO BE DETERMINED BY DEALER ON MULTIPLE OCCASIONS. I HAVE TO KEEP ADDING ANTIFREEZE. THERE ARE NO EXTERNAL LEAKS FOUND. LOSS OF HEAT WITH LOSS OF ANTIFREEZE.

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ENGINE IS KNOCKING CLICKING AND ROCKING. ACTING LIKE IT'S GOING TO STALL STATIONARY. ENGINE LIGHT ON, TRACTION CONTROL LIGHT ON AND ALL START DOES NOT WORK. ALL CAME ON AT THE SAME TIME.

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TAKATA RECAL THE ENGINE SHUTDOWN COMPLETELY WITHOUT A REASON, GAS TANK ALL THE SUDDEN IS EMPTY AND THE WHEELS LOCKED AND SHUTDOWN.

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2016 CHEVY CRUZE LTZ FAULTY BATTERY NEGATIVE CABLE CAUSING BATTERY CORROSION, WHILE DRIVING CAR HAS POWER STEERING ERRORS (LOSS OF STABLE STEERING CAPABILITIES), TRACTION SYSTEM ERRORS, REDUCED VEHICLE POWER, PROBLEMS WITH CRUISE CONTROL (SPEEDS UP BY ITSELF). CONTACTED GM AND INFORMED THEM OF THIS ISSUE. THEY DENIED COVERAGE, DESPITE HAVING IDENTIFIED THE SAME SAFETY ISSUES WITH THE 2011-2015 MODELS.

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