Mar 5, 2024Transmission & drivetrainElectrical systemEngine
Transmission drags. When stopping the car jerks bad and sometimes proceeds to accelerate. When at a stop auto start has a hard jerk I reported this problem to Cadillac dealership when I first got the car. They claim they couldn't find an issue. The touch pad goes out frequently.
NHTSA ODI 11575697
Aug 23, 2022Electrical system
CUE screen cracked and is unresponsive and now handsfree safety options don't work.
NHTSA ODI 11480821
Apr 22, 2021Electrical systemFuel systemBackup camera & sensors
THE GAS FUEL TANK CONTINUOUSLY STOPS EVERY TIME YOU ARE PUMPING GAS. SO IT TAKES VERY LONG TO FILL UP THE TANK. MY CENTER ELECTRICAL SCREEN FOR THE RADIO, BLUETOOTH, ETC DOESN'T WORK. I PAID EXTRA FOR THE FEATURE AND IT DOESN'T WORK.
NHTSA ODI 11413323
Dec 15, 2020Transmission & drivetrainElectrical systemEngine
WHILE ARRIVING AT STOP LIGHTS THE CADDILLAC ROUGHLY SHIFTS DOWN JOLTING THE WHOLE VEHICLE. AROUND 1500 RPMS WHETHER ITS SITTING OR JUST PASSING 1500 RPMS THE WHOLE VEHICLE SHUTTERS AND VIBRATES AGGRESIVELY UNTIL AROUND 2000 RPM. RPMS JUMP UP AND DOWN BETWEEN 1000 AND 3000 RPMS
NHTSA ODI 11383582
Aug 11, 2020Electrical system
THE RADIO SCREEN IS CRACKING FROM THE INSIDE OF THE SCREEN I'M GETTING A SPIDERWEB EFFECT THAT IS NOT ALLOWING ME TO SEE THE SCREEN. CAN'T SEE THE SPEED OF MY AC FAN BECASUE I CAN'T SEE THE SCREEN, CAN'T CHANGE TO BLUETOOTH BECAUSE I CAN'T SEE THE SCREEN, CAN'T USE MY NAVIGATION SYSTEM THAT I PAID EXTRA FOR BECAUSE I CAN'T SEE THE SCREEN DUE TO THE SPIDERWEB EFFECT. THIS IS A DEFECT AS I HAVE USED THE RADIO UNDER NORMAL USE AND IT SHOULD NOT CRACK FROM THE INSIDE. I CAN'T USE ANY OF THE RADIO FEATURES DUE TO THIS ISSUE.
NHTSA ODI 11348530
Dec 25, 2018Electrical systemSeatsFire
ON SATURDAY DECEMBER 22ND I WAS GOING TO A CAR MEET. ON MY WAY TO THE MEET I WAS HAVING SOME ELECTRICAL ISSUES WITH MY CAR. THE RADIO AND MY SEATS WERE ACTING WEIRD. THE RADIO WOULD TURN UP AND DOWN BY ITSELF AND THE HEATED SEATS WOULD TURN ON AND OFF. I GOT TO THE MEET AND EVERYTHING WAS FINE. ON MY WAY HOME I WAS DRIVING ON THE FREEWAY AND THE CAR WAS DOING THE SAME THING AND ABOUT A FEW MILES FROM MY HOUSE I STARTED TO SMELL ELECTRICAL BURNING. I WAS PULLING OVER WHEN SMOKE STARTED BILLOWING FROM UNDER THE PASSENGER SEAT. WHEN I GOT TO THE SIDE OF THE ROAD THERE WHERE FLAMES SHOOTING FROM THE PASSENGER SEAT. I SLAMMED THE CAR IN PARK AND JUMPED OUT JUST IN TIME AS THE CAR WAS CONSUMED IN FLAMES. I IMMEDIATELY CALLED 911 AND BEDFORD FIRE AND POLICE RESPONDED WITHIN MINUTES. THE CAR IS A TOTAL LOSS. I BELIEVE THERE WAS AN ISSUE IN THE ELECTRICAL SYSTEM OR THE HEATED SEAT ELEMENT. I'M JUST HAPPY I DIDN'T HAVE ANYONE IN THE PASSENGER SEAT.
NHTSA ODI 11163386