What 59 owners told NHTSA about the 2016 Buick Verano

TL* THE CONTACT OWNS A 2016 BUICK VERANO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE CEASED THE UNINTENDED ACCELERATION. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,500.

NHTSA ODI 11302827

WHILE TESTDRIVING THIS CAR, UPON ACCELERATION FROM A STOP, A TRANSIENT WOBBLE, SHUDDER, OR SHAKE OCCURS AT OR NEAR THE RIGHT FRONT OF THE CAR.WE COULD RECREATE IT ON ABOUT 8 OF 16 TRIES WITH VARIOUS SALES PERSONS, MECHANICS AND BUYERS DDRIVING. MAYBE IT OCCURS NEAR 20 MPH AND MAYBE IT OCCURS JUST AFTER THE SHIFT INTO SECOND GEAR. THE CAR HAS NO OPEN RECALLS OR HISTORY OF COLLISION. THE LOCALIZED SHAKE IS ACKNOWLEDGED BY THE PENSACOLA KIA SALESPERSON, THEIR DEALERSHIP MECHANIC, AND THE NEARBY BUICK DEALERSHIP MECHANIC.

NHTSA ODI 11300082

AIRBAG ISSUE- AIRBAG SENSORS HAVE BEEN CONSTANTLY GOING OFF AND ON AS VEHICLE IS IN MOTION. REGARDLESS OF TURNS, SPEEDS, MOTION, WEATHER, TEMPERATURE OF VEHICLE, IT COMES ON AND OFF. ISSUE STARTED AT 45,400 MILES. STRUTS ISSUE- STRUTS HAVE BECOME UNSAFE AT 45,600 MILES, THE VEHICLE HAS A TREMENDOUS DROP ON THE REAR, RIGHT PASSENGER END, WHEN REVERSING FROM A DRIVE WAY WITH AN INCLINE.

NHTSA ODI 11297194

THE INTAKE CAM SOLENOID VALUE FAILED WITHOUT ANY WARNING. NO LIGHT CAME ON TO WARN ME. THE CAR WOULD NOT ACCELERATE AND ALMOST COMPLETELY STOP. I WAS ENTERING A VERY USY INTERSTATE I - 20 AND THE CAR WAS STALLING AS OTHER CARS WERE SPEEDING BEHIND ME. I COULD NOT ACCELERATE AT A SAFE SPEED. I MADE IT TO AN EXIT. THE CAR SHUT OFF . I PUT GAS IN BECAUSE I WAS ON A HALF TANK. I THOUGHT IT WAS GAS RELATED. I TRIED TO LEAVE THE GAS STATION THE CAR CUT OFF AGAIN. I HAD THE CAR TOLLED TO THE DEALERSHIP. I WAS TOLD THEY DIDN'T KNOW WHY THAT HAPPENED. THIS WAS VERY DANGEROUS TO ME WITH NO WARNING THAT SOMETHING WAS WRONG. I COULD HAVE BEEN INJURED. PLEASE EXPLAIN TO ME WHAT HAPPEN. I CONSIDER THIS A MAJOR SAFETY ISSUE. THE VEHICLE WAS IN MOTION ON AN INTERSTATE AND STATIONARY TRYING TO GO FROM A GAS STATION.

NHTSA ODI 11269516

WHEN I GET ON THE HIGHWAY THE LEFT FRONT WHEEL SHAKES LIKE IT IS GETTING READY TO FALL OFF. AFTER I'VE BEEN ON THE ROAD FOR A WHILE IT STOPS. I'VE HAD FRONT END ALIGNMENT, BALANCING AND TIRE ROTATION. IT STILL DOES IT EVERY MORNING.

NHTSA ODI 11268144

SIDE SENSORS HAVE BECOME DISABLED.

NHTSA ODI 11265804

PASSENGER AIRBAG IS ON WHEN NO PASSENGER AND SEATBELT NOT BUCKLED. WHEN PASSENGER IS SITTING WITH SEAT BELT THE AIRBAG IS OFF. BEEN THIS WAY SINCE PURCHASE. ANOTHER ISSUE IS WITH THERMOSTAT AND DEGREES . DOES NOT SHOW OUTDOOR TEMPERATURE AND ALSO RELAYS THE CHANGE IN THERMOSTAT CONTROLS IN CELSIUS NOT FERINHEIGHT. NO OPTION TO CHANGE .

NHTSA ODI 11233317

CADA VEZ QUE PRENDO EL CARRO SE PRENDE EL FOCO DISIENDO QUE TIENE PNTELAS CON EL VOLANTE Y SE SIENTE QUE SE VA A LAQUEAR, TAMBIN SE APAG EL ESTRIO CUANDO EL CARRO ESTABA EN MOVIMIENTO.

NHTSA ODI 11232608

TIRE WENT FLAT

NHTSA ODI 11228339

THE AIR BAG LIGHT AND SOUND INDICATOR RANDOMLY AND REPEATEDLY ALERTS 'SERVICE AIR BAG' WHETHER THE CAR IS IN MOTION OR STOPPED OR HAS AN ADULT PASSENGER OR DOES NOT HAVE A PASSENGER AT ALL. HAVE TAKEN THE VEHICLE TO THE BUICK DEALERSHIP ON THREE OCCASIONS AND THEY CANNOT FIND THE PROBLEM OR A RECALL. ISSUE HAS NOT BEEN RESOLVED.

NHTSA ODI 11217565

SERVICE AIRBAG LIGHTS APPEARS FOR DRIVER SIDE AIRBAG EVEN THOUGH ALL MODULES ARE NEW, NOT DEFECTIVE NOR HAVE THEY BEEN TAMPERED WITH.

NHTSA ODI 11208390

AIRBAG SYSTEM SERVICE INDICATION LIGHT COMES ON, THE PASSENGER SIDE AIRBAG GOES ON AND OFF WITHOUT WARNING WHEN A PASSENGER SITS DOWN, CAUSING THE AIRBAGS TO BE TURNED OFF. THIS HAPPENS WHILE THE CAR IS STATIONARY AND IN MOTION.

NHTSA ODI 11182277

BEGINNING IN MAY, I STARTED NOTICING ODD DECLINES IN ACCELERATIONS, RANDOMLY, EVEN WHEN USING CRUISE CONTROL. THEN, I ALMOST STALLED OUT ON THE ROAD & LOST POWER STEERING. THIS IS DANGEROUS & SCARY. I TOOK IT TO THE DEALERSHIP & REPORTED A HARD SHIFT FROM 1ST TO 2ND GEAR AND MY RADIO SHUTTING OFF RANDOMLY, TOO. AFTER LOOKING OVER MY CAR, I WAS TOLD THEY COULD NOT 'REPLICATE THE ISSUE' OF LOSING POWER, AND THAT THEY NEEDED A CODE OR AN ERROR MESSAGE & TO BRING IT BACK WHEN I HAD THAT! I GUESS, IT'S OK WITH GM IF I'M IN AN ACCIDENT (OR DIE) IN THE MEANTIME, & I WAS TOLD THAT THE HARD SHIFT IS JUST HOW THE CAR RUNS. THESE ANSWERS ARE UNACCEPTABLE. IF A CAR IS DANGEROUS, YOU DON'T SEND A PERSON BACK OUT ON THE ROAD BECAUSE YOU CAN'T 'REPLICATE' THE ISSUE. FURTHERMORE, A SERIOUS HARD SHIFT BETWEEN 1ST AND 2ND GEAR IS NOT HOW A CAR IS MADE. I BELIEVE THESE ARE 'CANNED' STATEMENTS THAT ARE USED AND TAUGHT IN HOPES THAT THE OWNER WILL GO AWAY'WHICH I DID, BUT SHOULDN'T HAVE. THEN IN AUGUST MY CAR STALLED OUT TWICE & I LOST POWER STEERING AND COULD HAVE BEEN IN A SERIOUS ACCIDENT. BUT NOW, THINGS ARE EVEN WORSE. MY RADIO HAS CUT OFF AGAIN, THE HARD SHIFT IS MORE OBVIOUS, AND NOW MY PASSENGER SEAT SAYS THERE IS SOMEONE THERE WHEN THEY ARE NOT, SO IT BEEPS AT ME. THE CAR IS POSSESSED. THERE IS NO WAS IT SHOULD HAVE THIS MANY PROBLEMS AT ONE TIME. IT SEEMS ELECTRICAL. DEALERSHIP HAS HAD IT FOR TWO WEEKS. I HAD A MESSAGE THIS TIME; STABILITRAK NEEDS SERVICED. THEY AGAIN SAID "CAN'T REPLICATE IT", BUT I WAS NOT ALLOWING THAT ANSWER THIS TIME. THE CAR IS DANGEROUS. GM HAS BEEN SUED OVER VERY SIMILAR ISSUE & SOME ARE REPORTING THEIR FIX ISN'T WORKING & STILL LOSE POWER ON THE HIGHWAY. OTHER 2016 GM CARS HAVE THIS ISSUE. I AM RESEARCHING THIS & IT OBVIOUS GM HAS AN ON-GOING DANGEROUS ISSUE & IS IGNORING IT AGAIN. HOW MANY PEOPLE HAVE TO DIE? NHTSA HELP!

NHTSA ODI 11124253

HEAD LIGHTS ARE NOT BRIGHT ENOUGH AND POSE A VERY SIGNIFICANT DANGER. DEALER SAYS THAT IT IS STANDARD.I HAVE COMPLAINED ON 2 WARRANTY SERVICE VISITS INCLUDING TODAY.

NHTSA ODI 11121850

THE A/C TURNS OFF DUE TO HIGH ENGINE TEMPERATURE. THERE IS A LOUD FAN NOISE. SOUNDS LIKE MY CAR IS STILL ON. THE ALERT TURNS ON AND OFF RANDOMLY.

NHTSA ODI 11120630

SERVICE TIRE MONITOR SYSTEM, TIRE PRESSURE SYSTEM NOT TEADING PROPERLY, SERVICE BATTERY CHARGING SYSTEM, BATTERY SAVER ACTIVE, SERVICE POWER STEERING, SERVICE AIR BAG

NHTSA ODI 11115888

SERVICE TIRE MONITOR SYSTEM, TIRE PRESSURE NOT READING PROPERLY, SERVICE BATTERY CHARGING SYSTEM, BATTERY SAVER ACTIVE, SERVICE POWER STEERING, SERVICE AIR BAG, RADIO POWERS OFF & ON WHILE DRIVING. ALL LIGHT INDICATORS

NHTSA ODI 11115114

I BOUGHT MY CAR IN JANUARY 2016. SINCE THEN MY PASSENGER AIR LIGHT HAS BEEN COMING ON. THIS MOSTLY HAPPENS IN THE SUMMER WHEN IT IS HOT AND HUMID. I HAVE TAKEN IT TO MCGRATH BUICK MULTIPLE TIMES. THEY HAVE BEEN UNABLE TO REPAIR THE ISSUE. I HAVE NOW FILED A COMPLAINT WITH THE STATE ATTORNEY. I BELIEVE I HAVE A LEMON. THIS IS A SAFETY ISSUE TO MY PASSENGERS PER WHEN THIS OCCURS THE AIR BAG WILL NOT DEPLOY IF I AM IN AN ACCIDENT.

NHTSA ODI 11101428

WHILE CAR WAS UNATTENDED AT NIGHT AND PARKED IN THE DRIVEWAY, A FIRE STARTED, APPARENTLY UNDER THE DRIVERS SEAT. THE FIRE BURNED THROUGH THE SEAT AND INTO THE DRIVER SIDE DOOR, STARTING AT THE BOTTOM AND CONTINUING UP TO THE WINDOW OPENING. THE DRIVERS DOOR WOULD NOT OPEN THE NEXT DAY AND ALL THE WINDOWS WERE COMPLETELY SMOKED OVER SO THE INTERIOR WAS NOT VISIBLE. WE ENTERED THE VEHICLE THROUGH THE PASSENGER DOOR AND DISCOVERED THE DAMAGE. THIS EVENT OCCURRED DURING THE NIGHT OF 12/6/17. AS OF 1/23/18 BUICK HAS NOT DETERMINED THE CAUSE OF THE PROBLEM AND HAS NOT OFFERED A SETTLEMENT BUT HAS DETERMINED THE VEHICLE IS A COMPLETE LOSS. THE CURRENT MILEAGE IS APPROXIMATELY 5,500 MILES.

NHTSA ODI 11064377

JAN 2018, THE SYSTEM AIRBAG LIGHT CAME ON WHILE DRIVING TOOK IT INTO THE SHOP AND TURNS OUT THE AIRBAG MODULE ITSELF HAS TO BE REMOVED AND REPLACED. HOW ANNOYING IS THIS ON A STILL FAIRLY NEW VEHICLE. LET'S KEEP IN MIND I JUST BROUGHT IT IN TO THE SHOP DEC 2017 FOR A DEAD BATTERY BECAUSE APPARENTLY I AUTO STARTED IT TO MUCH.

NHTSA ODI 11061181

WITH REGARD TO MY COMPLAINT # 11040554 FILED ON LINE LAST MONTH. PLEASE BE ADVISED THAT SO FAR NO SERIOUS ACTION HAVE BEEN TAKEN TO FIX THE PROBLEM IN SPITE AS PER THE GM ADVISER MR CRAIG TO CHECK THE CAR WITH TWO DIFFERENT BUICK DEALER MECHANICS WHO FAILED TO ADDRESS THE PROBLEM TO FIX IT. THE PROBLEM STILL EXIST AND THE DANGER OF THE PASS WHATEVER HE/SHE IA A BOY OR ADULT CANNOT BE AVOIDABLE . SO PLEASE ADVISE ME TO AVOID ANY POSSIBLE DANGER AND THE CAR STILL UNDER THE MANUFACTURE WARRANTY. AWAITING YOUR HELP . THANKS

NHTSA ODI 11043799

PASS AIR BAG LIGHT WAS OFF MOST THE TIME WHEN A PASS IS THERE. REPORTED THE PROBLEM TWO TIMES TO GM DEALER NEAR TO ME. BUT THE DEALER WAS UNABLE TO FIX IT. CALL GM AND REPORTED IT, WITH A CASE # [XXX] ON 10/26/17, WITHOUT ANY RESPONSE TILL NOW. PLEASE ADVISE ME ABOUT SITUATION. THANKS VIN# [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11040554

TL* THE CONTACT OWNS A 2016 BUICK VERANO. WHILE DRIVING APPROXIMATELY 80 MPH, THE GEAR SHIFTED SO HARD THAT THE VEHICLE JOLTED AND CAUSED THE FRONT PASSENGER TO STRIKE THE DASHBOARD. THERE WERE NO INJURIES. THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (HIRNING BUICK GMC, POCATELLO, ID, 208-232-8900) WHERE A ROAD TEST WAS PERFORMED, BUT THE FAILURE WAS NOT DUPLICATED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO ANOTHER DEALER (WACKERLI BUICK, IDAHO FALLS, ID, 208-522-606) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSORS NEEDED TO BE REPLACED. THE SENSORS WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,500.

NHTSA ODI 11022677

TL* THE CONTACT OWNS A 2016 BUICK VERANO. WHILE DRIVING 35 MPH AT NIGHT WITH THE LOW BEAM HEADLIGHTS ACTIVATED THE CONTACT'S VIEW WAS OBSTRUCTED BY THE UPPER LAYER FACTORY TINT ON THE FRONT WINDSHIELD. THE CONTACT STATED THAT THE ISSUE WAS NOT PRESENT WITH THE HEADLIGHTS FROM ONCOMING TRAFFIC OR WHILE DRIVING ON LIGHTED ROADWAYS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE HEADLAMPS WERE ADJUSTED; HOWEVER, THAT FAILED TO REMEDY THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 803. UPDATED 06/27/17*LJ *CN

NHTSA ODI 10983447

TL* THE CONTACT OWNS A 2016 BUICK VERANO. WHILE DRIVING 30 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP PROPERLY. THE VEHICLE EVENTUALLY CAME TO A STOP. THE FAILURE OCCURRED A SECOND TIME AND THE CONTACT HAD TO APPLY THE ELECTRIC PARKING BRAKE IN ORDER TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 8-2909153881. THE MANUFACTURER STATED THAT THE FAILURE WAS SERIOUS AND WOULD REACH BACK OUT TO THE CONTACT. THE CONTACT HAD NOT RECEIVED A RESPONSE. THE FAILURE MILEAGE WAS 17,703.

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