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What 59 owners told NHTSA about the 2016 Buick Verano

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (59)Crash / fire / injury (2)Airbags (23)Electrical system (15)Engine (7)Transmission & drivetrain (7)Electronic Stability Control (esc) (4)Fuel system (4)Lights (4)Seats (4)Steering (4)Lane Departure (3)

4 of 59 complaints match · Steering · clear filters

Mar 29, 2026SteeringTransmission & drivetrainElectrical system

While driving on the highway there was a random harsh jerk on my car, and I was immediately unable to maintain safe speeds driving nearly causing a serious crash. All of the service lights (Service Parking Assist, Service Power Steering, Service StabiliTrak, and Check Engine Light) should up on the dashboard. Trying to engage the vehicle into drive after parked had a harsh jerk shifting into gear and the accelerator was not working properly (going extremely slower than applied pressure). Mobile mechanic reader coded my vehicle with U0101 “Lost Communication with TCM”. After touching that TCM connection all of the service lights randomly turned back off, and the vehicle drove (temporarily) normal. No repairs were performed due to possible recall concerns.

NHTSA ODI 11727752

Feb 18, 2023SteeringSuspensionElectrical system

Power Steering, Brakes, Turn Signals, Monitor Screen. The Cars steering will lock up and pull to the right hand side and the brakes get mushy. This could be deadly to myself and other motor vehicles. It happens suddenly with out warning and if there is a vehicle in the right hand lane, you will crash into it. I am waiting to take it to the dealer but prior to the steering and electrical, I told them on 10/12/21 oil service about the brakes feeling mushy and they said that’s the way they’re supposed to be. Only other passengers have witnessed the electrical and steering problem happen. At the exact same time the steering goes out the stability trek light flashes on the panel, the media screen goes out and my turn signal (if on) has no audio. I bought the car 3/26/21 @ 44,690 miles. On 10/12/21 I mentioned the brakes and about 2 months after that this electrical/steering problem started happening. It started out as little quirks but has progressively gotten worse. There is not 1 specific thing that seems to trigger the effect, it is variable.

NHTSA ODI 11507977

Mar 9, 2020SteeringAirbags

WHEN DRIVING WITH OR WITHOUT PASSENGER THE SERVICE AIRBAG WARNING GOES OFF AND ON THE WHOLE TIME WHILE DRIVING AND BEING PARKED.PLUS THE SERVICE POWER STEERING WARNING COMES ON AS WELL.

NHTSA ODI 11317027

Jul 16, 2019SteeringElectronic Stability Control (esc)

CADA VEZ QUE PRENDO EL CARRO SE PRENDE EL FOCO DISIENDO QUE TIENE PNTELAS CON EL VOLANTE Y SE SIENTE QUE SE VA A LAQUEAR, TAMBIN SE APAG EL ESTRIO CUANDO EL CARRO ESTABA EN MOVIMIENTO.

NHTSA ODI 11232608

Working with the data? Download all 59 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Buick Verano verdict →