What 10 owners told NHTSA about the 2016 Audi A8 Lwb

My car was schedule for the 21H7 recall. I received 2 letters this year to have the recall work done. Audi of Pittsburgh's only available date was 12/08/22. I took the car in and later that day I got a call stating the recall was done back in March of this year. I told them it was not. Later I got a call saying it was done in April of 2019. I asked for the repair order and no one will provide it. To me it seems that Audi is looking for a reason not to perform the work.

NHTSA ODI 11497032

The contact owns a 2016 Audi A8. The contact stated while driving at various speeds, the vehicle hesitated. Additionally, after starting the vehicle in the morning, the vehicle was shaking until the engine warmed up. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed; however, the cause of the failure was not determined. The contact researched online and related the failure to NHTSA Campaign Number: 22V178000 (Engine and Engine Cooling), 20V397000 (Structure), and 19V057000 (Fuel System, Gasoline). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 42,000.

NHTSA ODI 11480781

Recall for turbo internals, but nothing done to remedy problem . Second issue in leaking suspension parts, which the dealership let problem continue, until warranty up.

NHTSA ODI 11463254

Turbos failed which caused the car to shut down in heavy traffic on an interstate.

NHTSA ODI 11454753

I was driving and my turbos blew causing my car to shut down and not be able to restart. I was in the middle of traffic and was lucky to pull over. There was no warning and I had my 2 young kids in the car and it could have caused an accident. This was dangerous for myself and other motorists. I use this vehicle as a daily driver and this should not happen. I have not had it repaired yet but I can only imagine it will costs thousands of dollars.

NHTSA ODI 11422431

CAR STALLS UNEXPECTEDLY WHEN DRIVING ON CITY STREETS OR HIGHWAY. CAUSE DUE TO TURBO ISSUES

NHTSA ODI 11406251

WAS DRIVING ON THE HIGHWAY FOR 2 HOURS, SLOWED DOWN TO EXIT TO A GAS STATION, ONCE ON THE ROUTE CAR SHUT DOWN, ALL SYSTEMS INOPERATIVE STEERING AND BRAKES SOON HARDEN COULD SECURELY STOP AT GAS STATION WITH IMPULSE. CAR COULD NOT BE TURNED ON AGAIN EASILY, AND IN MY DRIVE TO THE CLOSEST HOTEL (2 MNILES) CAR WILL SHUT DOWN IF NOT CONSTANTLY ACCELERATED. DEALER TOLD ME TWO TURBOS NEEDED TO BE REPLACED. CAR HAD 45K MILES, LESS THAN ONE MONTH OFF CPO WARRANTY (I.E., PERFECTLY MAINTAINED).

NHTSA ODI 11388662

AS A RESIDENT OF OKLAHOMA I PURCHASED A 2016 AUDI A8 FROM VROOM IN NOVEMBER 2019. I PAID THEM 30,000 CASH DOWN TO INCLUDE $4025 IN SALES TAX $73.75 DEALER INVENTORY TAX $105.50 GOV LICENSE AND REGISTRATION FEES $11.00 CERT OF TITLE FEE $25.00 VEHICLE INSPECTION FEE $150.00 SOME RANDOM DOCUMENT FEE RELATED TO REGISTRATION ALL OF WHICH VROOM HAS REFUSED TO COMPLY WITH!!! IT'S GOING ON NINE MONTHS AND I HAVE NOT HAD ANY TYPE OF REGISTRATION, LICENSE PLATE, TEMPORARY PLATE SINCE JANUARY 2020 THAT'S VALID ON THE CAR THAT I PURCHASED FROM THIS SHADY COMPANY! I SIGNED ALL THE CONTRACTS, SENT THEN THE VIN VERIFICATION FORM AND STILL NOTHING. NOT EVEN ADDITIONAL TEMPORARY PLATES UNTIL THEY GET THEIR CRAP TOGETHER!! I'VE CALLED THEM, EMAILED THEM AND ONCE THEY RECEIVED MY PAYMENT IT'S LIKE I DIDN'T EXIST. THIS IS UNACCEPTABLE AND THIS COMPANY NEEDS TO BE HELD RESPONSIBLE. I'VE BEEN TO MY OKLAHOMA DEPARTMENT OF MOTOR VEHICLES TO SEE IF THEY COULD HELP ME FILE A COMPLAINT OR DO SOMETHING GIVE ME A LICENSE PLATE SINCE I'VE ALREADY PAID FOR TAX, TITLE & REG BUT BECAUSE THE COMPANY IS LOCATED IN TEXAS THEY CLAIM THERE IS NOTHING THAT THEY CAN DO. IF I HAD A DRIVABLE CAR I MIGHT BE ABLE TO DRIVE DOWN TO A TEXAS DMV BUT BECAUSE OF VROOMS POOR BUSINESS PRACTICES, THEFT AND FAILURE TO COMPLY WITH THEIR OWN CONTRACTS I'VE BEEN PAYING ON A CAR THAT IS USELESS TO ME. PLEASE HELP ME FORCE THIS COMPANY TO SEND ME MY PLATES AND PROSECUTE TO THE FULL EXTENT OF THE LAW. ''- VIN [XXX] COMPANY FAILING TO COMPLY WITH CONTRACT & STEALING CONSUMER MONEY: VROOM 12053 SW FRWY STAFFORD TX 77477 REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11342620

TL* THE CONTACT OWNS A 2016 AUDI A8 EQUIPPED WITH FOUR CONTINENTAL SPORT CONTACT 5P TIRES, SIZE: 275/35R21 (NA). WHILE DRIVING 30 MPH, THE CONTACT STRUCK A POTHOLE AND THE FRONT PASSENGER TIRE FLATTENED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM FAILED TO ALERT THE DRIVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TIRE WAS REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE DOT NUMBER AND TIRE FAILURE MILEAGE WERE UNKNOWN. THE VEHICLE FAILURE MILEAGE WAS 3,500.

NHTSA ODI 11182840

I DON'T HAVE A COMPLAINT, PER SE, I AM ALERTING YOU TO THE FACT THAT THE AUDI A8 HAS THE SAME SHIFTER AS THE JEEP CHEROKEE THAT HAS BEEN IN THE NEWS LATELY. SAME SUPPLIER, ZF.

NHTSA ODI 10876382