What 302 owners told NHTSA about the 2015 Toyota RAV4 Hv

The contact owns a 2015 Toyota Rav4. The contact stated that while the vehicle was parked at an independent mechanic for a routine service appointment, the contact was advised that corrosion was present on the battery hold down clamps. In addition, the contact was informed that, due to the corrosion, the battery test indicated a faulty battery. The vehicle was not repaired. The dealer was made aware of the failure. The contact was informed that the parts were not available. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 68,000. VIN tool confirms parts not available.

NHTSA ODI 11636538

recall # 23TB13 manufacturer recall # 23V734 NHTSA 12 volt battery replacement still has no remedy available since recall 11/1/2023 I have had 2 batteries replaced in 4 years , not sure if due to recall and cant seem to get anyone to answer if related . The last battery kept having erosion and connection issues , Finally had to replace .

NHTSA ODI 11634834

The contact owns a 2015 Toyota RAV4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11632200

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11628878

I'm submitting this formal complaint because the manufacturer had exceeded a reasonable amount of time for the recall remedy of the open recall on my vehicle. The recall was first created on Nov 01,2023 Manufacturer Recall Number: 23TB13 NHTSA Recall Number: 23V734 As of November 12, 2024, and after one year since it was issued, the recall status is still marked as "Recall Incomplete; remedy not yet available." I am in the process of importing my vehicle to Canada, and this unresolved recall is putting the entire process on hold. I have done the free recommended inspection under Consumer Advisory 21TG01, but this isn't considered a solution in order to call the recall completed.

NHTSA ODI 11624872

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.

NHTSA ODI 11621376

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.

NHTSA ODI 11618446

The contact owns a 2015 Toyota Rav4. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power and stalled. The vehicle was able to be restarted each time. The vehicle was taken to a dealer where it was diagnosed that the positive wiring post needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 81,000.

NHTSA ODI 11616717

The contact owns a 2015 Toyota Rav4. The contact stated while driving 30 MPH, the vehicle stalled. The contact was able to restart the vehicle however, there were several unknown warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V734000 (Electric System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 109,643. VIN tool confirms parts not available.

NHTSA ODI 11616112

Paint on the top my car is peeling.

NHTSA ODI 11615838

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.

NHTSA ODI 11614211

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11613823

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11606823

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electric System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11605435

The contact owns a 2015 Toyota Rav4. The contact stated while driving 50-55 MPH, the vehicle lost power steering functionality, and the steering wheel became difficult to turn. The power steering warning light was illuminated. The contact was able to pull to the side of the road by using physical strength to steer the vehicle. The contact stated that upon turning off and restarting the vehicle, the power steering became functional. The contact was able to continue driving. The vehicle was taken to an independent mechanic, where the failure was linked to NHTSA Campaign Number: 15V144000 (Steering); however, the vehicle was not diagnosed or repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 118,000.

NHTSA ODI 11605165

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11603389

The torque converter shudder is defective and causes jolting while driving between 30 and 40 mph

NHTSA ODI 11598292

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11597931

The contact owns a 2015 Toyota RAV4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was parked, the battery failed to charge. The contact stated that the battery needed to be replaced. The contact purchased a new battery to replace the old battery. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000. VIN tool confirms parts not available.

NHTSA ODI 11589901

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11588048

The contact owns a 2015 Toyota Rav4. The contact stated that the mother was driving at a slow rate of speed while in a parking lot and when the brake pedal was pressed the vehicle suddenly experienced unintended acceleration causing the driver to lose control of the vehicle and crash into a tree. During the incident, the driver sustained a right leg and right arm injury and was transported to the hospital and treated for multiple fractures. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The local dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer was not yet contacted. The failure mileage was 100,000.

NHTSA ODI 11586365

The contact owned a 2015 Toyota RAV4. The contact stated that while the vehicle was parked in his driveway, he observed black smoke emanating from the engine compartment. Shortly afterward, the vehicle became engulfed in flames originating from the engine compartment. Local emergency services arrived and were able to extinguish the flames. No warning lights were illuminated. A fire report was filed. A police report was not filed, and no injuries were reported. The vehicle remained at the contact's residence but was deemed a total loss by his insurance provider. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V734000 (Electrical System), and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but did not assist. The failure mileage was 34,000.

NHTSA ODI 11584532

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was made aware of the issue. VIN tool confirms parts not available.

NHTSA ODI 11579457

paint is peeling off vehicle.

NHTSA ODI 11579458

The contact owns a 2015 Toyota Rav4. The contact stated that on several occasions while driving at various speeds, various unknown warning lights flashed and stalled. The vehicle was restarted but on several occasions, the vehicle would not start and required a jump start. Additionally, the contact stated that the vehicle was burning oil at a faster rate due to the oil being changed less than a month ago. The vehicle was taken to a dealer where it was diagnosed that the battery needed to be replaced and an oil change was needed. The vehicle was repaired but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.

NHTSA ODI 11578653