What 647 owners told NHTSA about the 2015 Tesla Model S 60

WHEN I TURNED ON MY CAR IN THE GARAGE THE TOUCH SCREEN WOULDN'T LIGHT UP AND THE CAR WAS DEAD. I CALLED ROADSIDE ASSISTANCE AND THE MAN HAD ME GO THROUGH A SERIES OF RESETS WHICH FINALLY GOT THE CAR GOING ENOUGH SO I COULD DRIVE IT VERY CAREFULLY TO THE TESLA SERVICE CENTER WHICH IS 15 MILES AWAY. THE CAR COULD BE OPERATED BUT THERE WAS NO SCREEN AND THE DIRECTIONAL SIGNALS WOULDN'T WORK. THEY KEPT THE CAR FIVE DAYS TRYING TO RESTORE THE TOUCHSCREEN AND WERE FINALLY SUCCESSFUL. THEY SAID THEY DID NOT REPLACE PARTS AND THE COST WAS $186.11 THE SCREEN HAS GONE DARK A FEW TIMES SINCE BUT I HAVE BEEN ABLE TO GET IT BACK WITH REBOOTING AND WAITING. OTHER COMPLAINTS I HAVE READ ABOUT DON'T MENTION THE FACT THAT THE DIRECTIONAL SIGNALS DON'T WORK SO I FELT I SHOULD LET YOU KNOW THAT ADDITIONAL INFORMATION.

NHTSA ODI 11388445

THE MAIN SCREEN STAYS BLANK AND THE BACKUP CAMERA DOES NOT WORK. ALL CONTROLS THAT WERE ON THE MAIN TOUCH SCREEN DO NOT FUNCTION INCLUDE SAFETY FEATURES SUCH AND ADAPTIVE CRUISE CONTROL AND EMERGENCY BREAKING.

NHTSA ODI 11388333

THE SCREEN ROUTINELY FAILS AND GOES BLACK. THE MAIN CONCERN IS THE CLIMATE CAN'T BE CHANGED AND THERE IS NO BACKUP CAMERA.

NHTSA ODI 11387942

MY MEDIA CONTROL UNIT (MCU) IS CONSTANTLY CRASHING OR FAILING TO BOOT RESULTING IN ME NOT BEING ABLE TO CONTROL THE HVAC, ADJUST ANY OPTIONS INCLUDING TURNING ON/OFF LIGHTS OR SAFETY CONTROLS, AND FAILURE OF THE BACK UP CAMERA. THIS WILL HAPPEN EITHER ON BOOT UP OF THE CAR OR WHILE DRIVING. THIS HAS BEEN ONGOING SINCE AT LEAST MARCH 2018 WITH TESLA CONSTANTLY SAYING IT'S A SOFTWARE/FIRMWARE ISSUE AND THAT I NEED TO UPDATE WITH THE UPDATE NEVER SOLVING THE PROBLEM. AS LATE AS FEBRUARY 2020 TESLA DID A TOTAL "FACTORY RESET. WHICH WILL ERASE THE ENTIRE MCU AND ALL IT'S CONTENTS." THIS DID NOT DO ANYTHING TO SOLVE ANY OF THE PROBLEMS BUT IT DID ALLOW THEM TO INSTALL UPDATES THAT SEVERELY LIMITED MY CHARGING SPEEDS CITING CONCERNS ABOUT THE BATTERY, BUT DID CONTINUED ON TO SAY THAT NOTHING IS WRONG WITH MY BATTERY. IF THERE'S NOTHING WRONG THEN WHY DID THEY NEED TO LIMIT THE CHARGING SPEEDS 50%? AS FAR AS THE MCU THIS PROBLEMS HAS HAPPENED IN ALL SITUATIONS WHETHER DRIVING ON THE HIGHWAY, CITY STREETS, AT A STOP LIGHT OR ANY WHERE. TODAY, 12/30 TESLA TOLD ME THAT MY EMMC HAS FAILED AND THAT IS WHY MY MCU WAS GLITCHING BUT SINCE I'M PAST 100K MILES THEY WILL NOT COVER IT UNDER THEIR EXTEND WARRANTY EXPLICITLY COVERING THIS FAILURE. THEY ALSO CLAIM THIS GLITCH TODAY AT 114K MILES IS NOT RELATED TO ANY OTHER GLITCHING I'VE MADE CLAIMS ABOUT IN THE PAST BEFORE I HIT 100K MILES SO THEY WON'T COVER UNDER THAT EITHER BUT THEY CITE PROPRIETARY INFORMATION AND CONFIDENTIALITY WHEN I ASK FOR THE REPORTS/LOGS OF THESE FAILURES AND THE DIAGNOSTICS. TESLA THEN STATED EVEN IF THEY WANTED TO COVER IT I DON'T HAVE THE MOST UP TODATE FIRMWARE SO I'VE VOIDED MY WARRANTY AND THEY WONT COVER IT. THIS IS AFTER TESLA OFFERED TO BACKDATE MY FIRMWARE TO AN EARLIER VERSION IN AN ATTEMPT TO SOLVE MY ISSUES. SO THEY WILL BACKDATE IT BUT THEN THAT WILL VOID MY WARRANTY?

NHTSA ODI 11385692

SAFETY CONCERN REGARDING A RECENT BATTERY EXPLOSION IN A SIMILAR CAR 2015 MODEL S 85 D WHILE DRIVING IN TEXAS. POSTING LINKS TO THE NEWS AS IT HAPPENED ON DEC 28TH 2020 .HTTPS://WWW.WASHINGTONPOST.COM/TECHNOLOGY/2020/12/28/TESLA-BATTERY-FIRE/ HTTPS://WWW.DAILYMAIL.CO.UK/NEWS/ARTICLE-9093283/TESLA-OWNER-41-SAYS-2015-MODEL-S-SUDDENLY-ERUPTED-LIKE-FLAMETHROWER-TEXAS.HTML

NHTSA ODI 11385326

MY GUESS IS THE MCU OR THE COMPUTER CHIP OF THE CAR STOPPED WORKING. I READ THERE IS AN INVESTIGATION ON TESLA FOR THIS ISSUE WITH MODEL S. EVERY LAST FEW SOFTWARE UPDATES THE CAR HAS BEEN GETTING WORSE AND NOW THE ELECTRICAL STOPPED WORKING COMPLETELY. I CAN USE MY BLINKERS EVEN! THE CAR DRIVES AND CHARGES, BUT THAT IS ABOUT IT. 40K MILES TOTAL AND BUILD 2015.

NHTSA ODI 11384929

2015 MODEL S P85D WITH FAILED MCU (MEDIA CONTROL UNIT) SINCE BEGINNING OF JULY. TESLA STILL DOES NOT HAVE A PART TO REPAIR MY CAR. A TEMPORARY FIX IN AUGUST ONLY LASTED AROUND 4 WEEKS AND COMPLETELY FAILED AGAIN. WHEN MCU FAILS, ALL SAFETY FEATURES ARE NOT AVAILABLE. NO BACKUP CAMERA. NO TURN SIGNAL. NO CONTROL ON HEADLIGHT SO IF IT RAINS DURING THE DAY I CAN'T MAUALLY TURN HEADLIGHT ON EITHER. BASICALLY JUST A CAR THAT MOVES AND STOPS WITHOUT ANY OTHER FUNCTION. TESLA IS NOT TAKING THE PROBLEM SERIOUSLY AND WAITING NEARLY 1/2 A YEAR AND STILL NO PARTS AVAILABLE IS UNACCEPTABLE. TESLA OBVIOUSLY HAVE PARTS AVAILABLE TO MAKE NEW CARS AND ARE IGNORING CUSTOMER WHO ACTUALLY HELPED A NEW CAR COMPANY TO THRIVE. PLEASE FORCE TESLA TO TAKE THIS MATTER SERIOUSLY AND

NHTSA ODI 11384859

I BELIEVE A COMPLETE FAILURE OF THE EMBEDDED MULTIMEDIACARD. NO TOUCH SCREEN USE, NO CAMERA, NO AUDIBLE SOUNDS FOR TURN SIGNAL OR WARNINGS, NO CONTROL OVER LIGHTS OR DOOR LOCKS. EARLIER IN THE YEAR, I NOTICED NON RESPONSIVE REQUEST TO START UP THE CAR, UNDRIVABLE FOR 45 SECONDS, NOW IT IS UP TO A FEW MINUTES UPON ENTERING THE CAR, WHICH IS A SAFETY ISSUE. ESPECIALLY WHEN COMBINED WITH NOT BEING ABLE TO LOCK THE DOORS WITH THE LCD. I BELIEVE THIS IS THE SCREEN ISSUE THAT TESLA IS OFFERING REPAIRS NOW, BUT I HAVE TRIED TO MAKE AN APPOINTMENT, AND THE EARLIEST ONE IS TWO WEEKS OUT, WHICH I HAVE MADE.

NHTSA ODI 11383241

THE MAIN LARGE CONTROL PANEL HAS BECOME UNRESPONSIVE WHILE THE CAR IS IN MOTION AT LEAST 4 TIMES IN THE LAST 2-3 WEEKS. ALL 4 TIMES THE CAR WAS IN MOTION, 3 TIMES ON A HIGHWAY. THE MAIN SCREEN TURNED OFF AND RESTARTED 3 TIMES AND 1 TIME THE CAR HAD TO BE PULLED TO THE SIDE AND RESTARTED BUT IT TOOK A WHILE TO DO THAT. THE CAR WAS DRIVABLE BUT OTHER FEATURES WERE STRUCK, LIKE SEAT WARMERS AND AIR CONDITIONING.

NHTSA ODI 11378143

MCU 1 FAILING ON CAR. CAR SCREENS TURN OFF RANDOMLY, STARTUP IS PROLONGED, LOSES DRIVER SAFETY FEATURES AND OVERALL SLOW/LAG MAKING IT HARD TO ACCESS MANDATORY US ROAD SAFETY FEATURES SUCH AS LIGHTS. TESLA REFUSES TO FIX.

NHTSA ODI 11377360

AN INCREASE IN MCU ROGUE REBOOTS/CRASHES A SIGNIFICANT SLOWING DOWN OF THE MCU IN OPERATION, E.G. SLOW BOOT TIMES OR SLOW MAP RENDERING GLITCHES AND ISSUES WITH BLUETOOTH CONNECTIVITY. BLINKER NOT BLINKING.

NHTSA ODI 11376421

THE MCU IN THIS CAR WENT BLACK SEVERAL OCCASION WHILE DRIVING. I LOST ALL CONTROLS OF LIGHTINGS AND WIPER. ON SEVERAL OCCASIONS....THE CAR SHUT DOWN AND I HAVE TO COAST TO THE AIDE OF THE HIGJWAY

NHTSA ODI 11376470

DATE NOTED BELOW WAS THE MOST RECENT OF MULTIPLE OCCURRENCES. THIS HAS HAPPENED NOW AT LEAST 6 TIMES BEGINNING IN OCTOBER 2020. WHILE DRIVING, THE 17" DISPLAY IN THE CENTER OF THE DASH SUDDENLY GOES BLANK. AT THIS POINT, ACCESS TO THE BACKUP (REAR-FACING) CAMERA IS UNAVAILABLE.

NHTSA ODI 11376067

TESLA MODEL S 2015 90D. I HAVE A SERVICE APPOINTMENT COME NOVEMBER 30TH 2020 FOR THIS BUT I HAVE HAD MULTIPLE OCCURRENCES OF THE MAIN PANEL AND SIDE PANEL DISPLAY GO COMPLETELY CRASH AND BLACK SCREEN ON ME. DISABLING BOTH THE "AUTOPILOT" V1 FEATURE IN MID USE ON A HIGHWAY GOING 60+ MPH, GPS AND OTHER IMPORTANT ASSISTANT INFORMATION SUCH AS VEHICLE SPEED ETC(BECAUSE SCREENS ARE BLACK). ITS A VERY JARRING AND DANGEROUS EXPERIENCE GOING FAST ON THE HIGHWAY AND HAVING THE CAR "CRASH" IN SUCH A WAY THAT JUST GAS AND BREAKING ARE ALL THAT ARE SUDDENLY LEFT WORKING IN AN INSTANCE(ESPECIALLY WHEN YOU HAVE THAT AUTO PILOT FEATURE ENGAGED ON A TURN). I STRONGLY RECOMMEND NHTSA TO CONTINUE THEIR INVESTIGATION TOWARDS THIS AS THERE ARE LIKELY SERIOUS FLAWS WITH THE EMMC SYSTEM AND SOFTWARE THESE EARLY MODEL S CARS RELEASED WITH. I AM AFRAID TESLA IS GOING TO GIVE ME THE RUN AROUND AND NOT HANDLE THE SITUATION APPROPRIATELY, WHICH WOULD GENERALLY BE A CONSUMER RECALL WHEN EVENTS AS DANGEROUS AS THIS OCCUR. I WOULD SAY THESE FULL SYSTEM CRASHES HAVE OCCURRED AT LEAST 5+ TIMES SINCE I HAVE OWNED THE CAR IN 2015 AND IT SEEMS LIKE A MATTER OF TIME BEFORE A SERIOUS CRASH COULD BE CAUSED BY THIS FAULTY ENGINEERING . TESLA CURRENTLY IS TRYING TO DO AS MUCH DAMAGE CONTROL AROUND IT OFFERING TO LOOK INTO A REPLACEMENT PART BUT NO GUARANTEES ITS COVERED BY THEIR WARRANTY. AS A SOFTWARE ENGINEER MYSELF IT FEELS VERY MUCH LIKE WHEN HARDWARE STARTS TO GO BAD, LIKE A SYSTEM INTERNALS BEGINNING TO FAIL DUE TO CORRUPT MEMORY AND STORAGE. THESE EARLY TESLA MODEL S'ES ARE A TICKING TIME BOMB TO PUBLIC ROADS(I SAY THIS AS A TESLA FAN, WHEN WORKING THE CARS ARE INCREDIBLE TO DRIVE, WHEN THEY DYSFUNCTION ITS A VERY SERIOUS PROBLEM BECAUSE OF THE NATURE OF THESE SOFTWARE DRIVEN VEHICLES THEIR HARDWARE/SOFTWARE HAS TO BE ROCK SOLID).

NHTSA ODI 11375680

THE MCU WENT OUT. TURN SIGNALS, BRAKE LIGHTS, BACKUP CAMERA, HVAC CONTROLS, ALL WENT WITH IT. CAR WOULD DRIVE, BUT WOULD NOT

NHTSA ODI 11375004

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED WHILE DRIVING 65 MPH, THE INSTRUMENT PANEL WENT BLANK. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF ROADWAY AND RESTARTED THE VEHICLE AND THE INSTRUMENT PANEL STARTED TO WORK PROPERLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TESLA SERVICE CENTER (2077 E. UNIVERSITY DR, TEMPE, AZ 85281, (602) 643-0024), TO BE DIAGNOSED. THE INTERNAL MEMORY WAS CLEARED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT THE COMPUTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

NHTSA ODI 11375018

BATTERY PACK: THE RATE AT WHICH THE BATTERY PACK CHARGES WAS UNILATERALLY REDUCED BY TESLA AND TESLA REFUSES TO CORRECT THIS DEFECT UNDER THEIR WARRANTY. TESLA PROVIDED NO NOTICE IN THE ORIGINAL OWNER'S MANUAL (PAGE ATTACHED) NOR EXCLUSION IN THE WARRANTY (ATTACHED) THAT THIS WAS A POTENTIAL OUTCOME AS THE CAR AGED. THE WARRANTY PROVIDES THE FOLLOWING STATEMENT ABOUT DEGRADATION: "THE BATTERY, LIKE ALL LITHIUM-ION BATTERIES, WILL EXPERIENCE GRADUAL ENERGY OR POWER LOSS WITH TIME AND USE. LOSS OF BATTERY ENERGY OR POWER OVER TIME OR DUE TO OR RESULTING FROM BATTERY USAGE, IS NOT COVERED UNDER THIS BATTERY AND DRIVE UNIT LIMITED WARRANTY." THIS STATEMENT MAKES NO REFERENCE TO AN EXCLUSION FOR A REDUCTION IN THE PEAK RATE AT WHICH THE BATTERY CHARGES, WHICH IS THE DEFECT THAT I HAVE IDENTIFIED AND TESLA HAS REFUSED TO ADMIT IS A PROBLEM. TESLA'S UNILATERAL DECISION TO REDUCE THE RATES AT WHICH THE BATTERY CHARGES, WITHOUT WARNING, HAS A SUBSTANTIAL NEGATIVE IMPACT ON THE UTILITY AND USABILITY OF THE MOTOR VEHICLE. THE EXTENDED CHARGING TIMES MAKE LONGER DISTANCE (INTER-CITY) TRAVEL IMPRACTICAL AND INCONSISTENT WITH THE MARKETING OF THE MODEL S. FURTHERMORE, NEWER VERSIONS OF THE OWNER'S MANUAL INCLUDE A CLEAR AND UNEQUIVOCAL REFERENCE TO THE TYPE OF PROBLEM THAT I HAVE IDENTIFIED. THIS IS A CLEAR INDICATION THAT TESLA IDENTIFIED A PROBLEM *AFTER* THEY SOLD ME A VEHICLE AND THAT THEY SHOULD HAVE WARNED ME ABOUT THE POTENTIAL CHANGE IN THE "PEAK CHARGING RATE" AT THE TIME OF SALE. GIVEN THE COMPANY'S FAILURE TO EXCLUDE A REDUCTION IN THE PEAK CHARGING RATE FROM THE WARRANTY AT THE TIME OF MY PURCHASE AND THE SUBSTANTIAL NEGATIVE IMPACT THAT THIS HAS ON THE UTILITY OF THE VEHICLE, TESLA SHOULD BE ORDERED TO REPLACE MY CAPPED BATTERY PACK WITH A NEW BATTERY PACK.

NHTSA ODI 11374041

LOCATION: CAR PARKED IN OWNER'S DRIVEWAY. CENTER SCREEN HAD BECOME NOTICEABLE SLOWER OVER A FEW WEEKS AND THE OWNER'S MANUAL WHICH IS NORMALLY SHOWN ON THE SCREEN WAS NOT AVAILABLE. I ATTEMPTED TO REBOOT THE SYSTEM BY HOLDING DOWN TWO BUTTONS ON THE STEERING WHEEL AND THE CENTER SCREEN WOULD NOT REBOOT. RATHER, THE CENTER SCREEN WENT AND STAYED TOTALLY BLACK. I CONTACTED TESLA PHONE SERVICE AND TESLA PHONE SERVICE CENTER COULD NOT CONTACT THE CAR. CENTER SCREEN REMAINED COMPLETELY BLACK. WHEN TRYING TO START TO DRIVE THE CAR, THE SCREEN IN FRONT OF STEERING WHEEL APPEARED TO BE TRYING TO COMMUNICATE WITH THE BLACK CENTER SCREEN. AFTER 5 MINUTES OF TRYING, THE SCREEN IN FRONT OF THE STEERING WHEEL WOULD ALLOW THE CAR TO BE DRIVEN. THE CAR WOULD BE DRIVABLE BUT WITHOUT TURN SIGNAL SOUNDS. CLIMATE CONTROL AND ANYTHING ELSE CONTROLLED BY THE CENTER SCREEN NOT ABLE TO BE ADJUSTED OR CHANGED AS CENTER SCREEN WAS COMPLETELY BLACK AND DEAD. CAR WOULD NOT ACCEPT A CHARGE OVERNIGHT FROM TESLA CHARGER INSTALLED IN MY HOUSE. CLIMATE CONTROL WAS ON CONTINUOUSLY OVERNIGHT, DEPLETING 10 MILES OFF THE BATTERY RANGE IN A SINGLE NIGHT (ABOUT 16 HOURS). THE NEXT DAY, AFTER AGAIN WAITING 5 MINUTES BETWEEN STARTING THE CAR AND BEING ABLE TO DRIVE THE CAR, I WAS ABLE TO BRING THE CAR TO A TESLA SERVICE CENTER WHERE THEY DIAGNOSED THE PROBLEM OF THE MEDIA CONTROL UNIT (CENTER SCREEN) AS NOT RECOVERABLE AND REPLACED IT FOR $2500. WITHOUT THIS REPLACEMENT, THE CAR WAS NOT DRIVABLE FOR ALL PRACTICAL PURPOSES. ONCE REPAIRED, THE CAR WAS AGAIN DRIVABLE. LUCKILY THIS ISSUE OCCURRED AT HOME AND IN A SAFE SPOT. IF THIS PROBLEM OCCURRED WHILE DRIVING, THE CAR COULD HAVE BEEN STRANDED ON THE SIDE OF THE ROAD.

NHTSA ODI 11372320

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE MASTER CONTROL UNIT (MCU) DISPLAY MALFUNCTIONED CAUSING THE TURN SIGNALS AND BACK-UP CAMERA DISPLAY TO NOT BE OPERABLE. THE VEHICLE WAS TAKEN TO TESLA WESTMONT LOCATED AT 50 OGDEN AVE, WESTMONT, IL 60559, WHO DIAGNOSED THAT THE MASTER CONTROL UNIT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT INDICATED THAT THE MASTER CONTROL UNIT HAD BEEN REPLACED ON THREE SEPARATE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

NHTSA ODI 11366390

MCU WHICH CONTROLS THE MAJORITY OF THE AUTOMOBILE'S SAFETY AND SECURITY FUNCTIONS FAILED. I DID NOT FEEL THAT THE AUTOMOBILE WAS SAFE TO DRIVE UNTIL THE FAILED COMPONENT WAS FIXED SO IT SAT IN MY GARAGE FOR 6 WEEKS, AFTER WHICH TIME IT WAS REPAIRED.

NHTSA ODI 11366322

HI, I HAVE SEVERALS ISSUE WITH THE CAR WHICH ARE KNOWN ISSUES FOR THE MANUFACTURER AND FOR WHICH SERVICE CENTER SAYS "YES IT'S AN KNOWN PROBLEM ON ALL THESE 2015 MODEL S CAR" BUT YOU HAVE TO PAY TO GET IT REPAIRED BECAUSE THE CAR IS OVER 4 YEARS OLD AND MORE THAN 100 000KM, SO NOT UNDER WARRANTY ANYMORE. THESES ISSUES ARE : * TWO DOORS HANDLES 1042845-00-B (ONE I PAID FOR BEING REPAIRED 60.83) ONE ACTUALLY BROKEN SO RIGHT FRONT DOOR CAN'T BE OPENED FROM OUTSIDE. NEARLY ALL CUSTOMERS FROM MODEL S FROM 2012 TO 2015 HAVE THIS PROBLEM FOR DOORS. IN MY CASE TWO TIMES WERE WHEN CHILDS CLOSED THE DOOR FROM OUTSIDE A BIT STRONGER, SO IT CAN HAPPEN ANYTIME YOU CLOSE A MODEL S DOOR FTOM THIS GENERATION. THE PART 1042845-00-A HAS BEEN VERSIONED 1042845-00-B (THE "A" IS LESS RESISTANT). * TWO WINDOWS CAN'T EASILY BE CLOSES (THE TWO ON RIGHT SIDE) EVEN MORE WHEN TEMPRATURE IS MORE THA 20C, ANTI-PINCH SYSTEM DON'T WORK WELL SO THE WINDOW REOPPEN. SO SOMETIMES YOU LET THE CAR WITH WINDOWS OPENED WITH RAIN RISK IF YOU DON'T CHECK IT. IN THIS SECOND CASE, SERVICE CENTER SAYS THIS IS ALSO A KNOWN PROBLEM AND SAY THEY CAN CHANGE WHOLE PART WITH PAYMENT ! * MORE IMPORTANT IS COMPUTER ISSUE WITH EMMC FAILURE WHERE 8GB NAND MEMORY IS GETTING BY THE TIME WITH READ/WRITE ERROR BECAUSE OF USE CYCLES, MAKING SO MANY ISSUES ON COMPUTER : SCREEN HANGS (NNED REBOOT), AUTOPILOT ISSUE, ENTERTAINEMENT MEDIA LOADING OR USE ISSUE, MAPS FOT GPS SLOW OR LOCKED, LONG TIME BEFORE STARTING CAR (MORE THAN 2 MINUTES SOMETIMES) UNTIL THE TIME MEMORY IS DEFINITLY DEAS SO THE CAR REMAINS UNUSABLE. IN THIS CASE AGAIN, THIS IS AN PROBLEM FROM ORIGIN AND SHOULD BE REPLACED FOR FREE EVEN AFTER THE 4 YEARS WARRANTY BECAUSE PROBLEM COMES WITH TIME. TESLA ASKED 2500 FOR WHOLE REPLACEMENT WITH COMPUTER, SCREENS, 4G CHIP... WHEREAS THEY DON'T BUILT IT CORRECTLY ! * WHEEL BROKEN NO AIRBAG, HORN, COMMANDS...

NHTSA ODI 11365862

INFOTAINMENT SYSTEM HAS STOPPED WORKING, ALONG WITH IMPORTANT SAFETY FEATURES LIKE LIGHTING, BLINKERS, CRUISE CONTROL, CLIMATE.

NHTSA ODI 11365900

MY CENTER SCREEN THAT CONTROLS THE VEHICLE FUNCTIONS SUCH AS AIR CONDITIONING, ALL VEHICLE SETTINGS, MAP, CRUISE CONTROL, VEHICLE COLLISION SENSORS, LDER, ETC ARE NOT FUNCTIONING BECAUSE THE MCU UNIT FAILED. THE EMMC CHIP INSIDE MCU FAILED WHEN THE VEHICLE WAS DOWNLOADING A UPDATE SENT FROM TESLA OVER THE AIR. THE CAR DOESNT WANT TO TURN ON HALF THE TIME AND VEHICLE DRIVEABILITY AND FUNCTIONS ARE VERY LIMITED. TESLA HASNT RESPONDED TO MY COMPLAINTS AND MY ISSUE. THE CAR WAS IN MY DRIVEWAY AND DOWNLOADING WHEN THE SCREEN QENT BLACK AND NEVWR TURNED BACK ON. I TOOK IT TO A TESLA 3RD PARTY SHOP AND THEY ADVISED ME TO KEEP CALLING TESLA TO NOTIFY THEM OF FAULTY MCU AND EMMC UNIT. THE DANGER IS THAT THE VEHICLE COLLISION AND SAFETY FEATURES ARE DISABLED AND ITS DNGEROUS DRIVING ON ROADS.

NHTSA ODI 11362938

MY MCU HAS CRASHED SEVERAL TIMES OVER THE LAST 8 WEEKS. FIRST TIME WAS WHEN THE MOBILE SERVICE WAS COMING OUT TO CODE A REPLACEMENT KEY. THE SOFTWARE THEY SENT APPEARED TO CRASH THE MCU THE FIRST TIME. IT WOULD WORK FOR A WEEK AT A TIME, THEN SEVERAL DAYS NOW IT'S PERMANENTLY OFF. NO HVAC CONTROL, TURN SIGNALS, AND CHARGING IS LIMITED TO 8AMPS ON MY 30 AMP LEVEL 2 CHARGER AND SUPERCHARGING IS DISABLED. CAR IS ABLE TO DRIVE, BUT NOT FAR DUE TO THE PAINFULLY SLOW CHARGE. APP WILL NOT SYNC WITH CAR AND I CAN'T SEE MY SCHEDULED SERVICE APPT. WE PURCHASED THE CAR USED (3RD PARTY) AND WE DID NOT HAVE ISSUES FOR ALMOST 2 MONTHS UNTIL WE CODED THE NEW KEY, AND DID A SOFTWARE UPDATE OR TWO. THERE ARE 80 PAGES OF COMPLAINTS AND THIS IS WELL DOCUMENTED ON TESLA'S OWN FORUM, TIME FOR A SAFETY RECALL AT TESLA'S EXPENSE, $2500 TO REPLACE A KNOWN ISSUE SEEMS RIDICULOUS TO PUT ON A CONSUMER. ELON, TIME TO STEP TO THE PLATE BUD OR THIS IS THE LAST TESLA I WILL EVER OWN.

NHTSA ODI 11360560

MCU SHUTS DOWN WHILE GOING DOWN THE ROAD. YOU LOSE DEFROST AND OTHER MAJOR FACTORS THAT EFFECT SAFETY. CANNOT NAME A PARTICULAR DAY BUT TESLA HAS THIS INFORMATION. I TEXT THE TECH ON 09/03/2020 HE TOLD ME IT IS A COMMON PROBLEM. IF IT HAPPENS IN WINTER, I WILL WRECK IF I CANNOT SEE.

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