What 647 owners told NHTSA about the 2015 Tesla Model S 60

While I was backing out from my car garage and turn the steering wheel, I heard a squeaking sound while applying a brake on the passenger front tire area. I stopped the car and went out to check, the front passenger tire pretty much pushed all the way back touching the wheel arch liner (see photo). I called tesla and they sent a tow truck to towed it to their service center near by. I didn't realize how wide spread the issue was until I research the problem online. I filed this complaint to solidify with other people which have the same problem.

NHTSA ODI 11441414

Left front wheel rubs against wheel well when turning and a rubbing sound is heard at speeds around 55 mph. The dealer inspected and said that the suspension had failed and needed replacement.

NHTSA ODI 11435213

Suspension keeps making noises such as knocking roughly in both front wheels. Feels week and in high speeds it might get broken causing loss of control. Took it to service they will charge me even with the repair bulletin I found in NHTSA. Correction: Four Wheel Alignment (Air Suspension) (Adjust Camber Caster Toe) Correction: Links - Front Suspension - Lower - Aft - LH/RH (Remove & Replace)

NHTSA ODI 11431890

I own a 2015 Model S - 85D / Mileage 42967 purchased September 2015. On July 11, 2021, I visited family in IL and returned to my residence. I was heading to the grocery store and backing the car out of the driveway by the garage door going 5-10 mph. As I turned to the left to back out, I immediately heard a squeaky grinding noise by the front left driver-side of the tire area. I moved forward and backwards to straighten the car and heard the grinding noise again. I also felt the left front driver tire rubbing into the wheel well liner around the tire and a little wobbly. I very felt uncomfortable and decided not to drive the vehicle and parked it in the garage until it was towed. I was without my vehicle and drove an alternate vehicle with gas. I called Tesla on 7/12/21 to inquire and was inform I may need a wheel alignment and scheduled appointment for 8/2/2021. There was the risk and danger of having a severe accident as I did not feel safe hearing the grinding noise. On Sunday, 8/1/2021, as I pulled the Tesla out of the garage to be towed this friend noticed the left tire moving from side to side. I updated my Tesla appointment and informed them of this issue. I received a call on 8/3/2021 from the Tesla Repair technician stating the problem was a broken suspension joint with the Front Driver Front Fore Link. My thought was – “What if this had occurred and broke while on the highway driving 65-70 mph?" I immediately went online to google and found the article that Tesla posted a 2017 service bulletin about the fore link suspension. I informed the Tesla repair center about the article and asked if Tesla would cover the repair expense since my vehicle problem has the exact issued addressed by Elon Musk. I had to pay $978.36 repair bill. There was no inspection except the Tesla repair center. There was no warning indication, alert or message for this critical failed nor correspondence from Tesla regarding the critical suspension problem

NHTSA ODI 11429196

Was driving on freeway at approx. 55 mph. Had to brake rapidly (but not emergency type braking) for accident ahead. Passenger side front wheel locked up and could only drive vehicle to exit freeway. A piece of metal from the suspension had broken and was caught between wheel and brake. Car was towed to Tesla where they indicated the front lower fore link had failed.

NHTSA ODI 11426155

I was driving at 30 mph on an empty, flat, straight road when the front passenger wheel popped and the car started wobbling and became uncontrollable. I pulled over and this wheel was tilted sideways off-axis. The car needed to be towed. I was told by Tesla that the front passenger wheel’s “control arm” broke. This happened without warning and without any impact or accident on the vehicle. Had there been traffic, or had I been driving at high speed, the vehicle would certainly have collided with other vehicles.

NHTSA ODI 11424923

While backing out of the driveway I heard a loud crack and grinding noise when turning the wheel to pull out into the street. Upon stopping a checking where the noise was coming I found that the left lower fore link completely sheared/ cracked off and the wheel was up against the back of the wheel well. ***The area where the wheel was backed up against (Completely tore the liner) has the cooling tubing (now leaking) & a high voltage wireline. This could've resulted in serious issues if we were traveling at higher speeds. Tesla has failed to reach out and call back regarding the issue and the vehicle is rendered completely useless/ undrivable. I've owned many vehicles and this is most certainly NOT NORMAL WARE AND TARE! This is a big safety issue and needs to be addressed ASAP. Thank god my family wasn't on the highway or any road above 5MPH when this happened. The damage would've been catastrophic.

NHTSA ODI 11424161

The information that is being provided should be added to a previous submission that was incomplete. - What component or system failed or malfunctioned, and is it available for inspection upon request? Yes, the vehicle is available for inspection. See attached estimate from TESLA for repairs. At slow speeds, when making a left turn out of the driveway or into a parking space, I noticed something is wobbling in the right front tire suspension. It was not tight. It resembles a loose ball in socket wobble. It was first felt with approximately 98,000 miles on the vehicle. The vehicle was taken in for the last checkup prior to the end of the extended warranty, but the problem was not discovered. I did not understand what was wrong with the vehicle until I took it in to TESLA to have a nail removed from the left rear. There is no excessive wear on my tires. I was informed that the vehicle needs $3660 in repairs to replace the suspension on all four wheels at 106,640 miles. Many of the miles on the vehicle are from interstate driving. The elevated rack inspection also revealed that the rear driver side wheel wobbles back and forth. Now I question the condition of the springs and struts. - Your safety or the safety of others put at risk? A failure in a joint such as a tie rod end or a ball joint, or one of the solid parts, a vehicle with a broken steering linkage part cannot be relied on to turn when you want it to. Experts say, "Suspensions are composed of too many different parts to list, but almost everyone is necessary for safe driving; any broken suspension part will have some negative effect on a car’s handling, steering, or braking, and a car with a broken suspension piece not listed above should not be driven lest you endanger yourself and others. Vehicle does not give any warnings that these parts are failing. I am currently on my 3rd set of tires, Michelin, Goodyear, Michelin all OEM. You would expect all parts designed for a TESLA be of the highest quality.

NHTSA ODI 11421023

- The right front drivers side wheel wobbles when making a left turn into a parking space. - The right front drivers side wheel wobbles when making a left turn out of a drive way when turning into the street. - It reminds you of a basketball rolling around the rim before falling through the hoop, and then falling back in-place. -This is not an everyday occurence.

NHTSA ODI 11420599

PLEASE NOTE: THE VIN OF THE ACTUAL CAR THAT IS THE SUBJECT OF THIS COMPLAINT IS UNAVAILABLE THEREFORE I HAVE USED THE VIN OF ANOTHER TESLA OF THE SAME YEAR AND MODEL IN ORDER TO BE ABLE TO MAKE THIS SUBMISSION. THIS COMPLAINT IS ABOUT SUSPENSION FAILURES IN TESLAS. HERE IS A TESLA IN A SALVAGE AUCTION IN ENGLAND. HTTPS://WWW.COPART.CO.UK/LOT/37735131/CLEAN-TITLE-2015-TESL-MODEL-S-P8-WOLVERHAMPTON THE ONLY DAMAGE TO THE CAR IS THAT THE FRONT WHEEL AND SUSPENSION HAS BEEN WRENCHED OFF. NO AIR-BAGS HAVE DEPLOYED AND THERE IS NO IMPACT DAMAGE ANYWHERE ON THE BODYWORK. PHOTOGRAPHS ATTACHED WITH THIS SUBMISSION SHOW THE BROKEN SUSPENSION AND DETACHED WHEEL. I BELIEVE THAT THE CAUSE OF SO MANY TESLAS HAVING WRENCHED OFF WHEELS IS VERY SIMPLE. CIRCUMSTANCES CAN OCCUR IN WHICH FULL BRAKING IS APPLIED TO A WHEEL BUT THE MOTOR IS STILL AT FULL POWER. THE ELECTRONICS ARE NOT INFALLIBLE. GLITCHES CAN OCCUR. EVEN IF POWER TO THE MOTOR IS SHUT DOWN THERE IS STILL MASSIVE STORED ENERGY IN THE ROTOR OF THE HIGH RPM ELECTRIC MOTOR WHICH ACTS AS A MASSIVE FLYWHEEL. THE SUSPENSION LINKAGES ARE NOT STRONG ENOUGH TO WITHSTAND THE TORQUE WHICH IS THEN APPLIED. IT IS EVEN WORSE IF THE ABS OR TRACTION CONTROL PULSES THE BRAKES BECAUSE THIS THEN GIVES A HAMMER BLOW EFFECT. THIS FAILURE CAN AFFECT EITHER THE FRONT WHEELS OR THE REAR WHEELS. THERE HAVE BEEN MANY SIMILAR CASES OF TORN-OFF WHEELS. YOU CAN SEE EXAMPLES HERE HTTPS://WWW.FLICKR.COM/PHOTOS/136377865@N05/ALBUMS/72157719033036968 PLEASE TAKE ACTION. IT IS OBVIOUS THAT TESLA IS REFUSING TO REMEDY THE SITUATION. *TR

NHTSA ODI 11414542

ISSUE 1). EVER SINCE I BOUGHT THE CAR I NOTICED THE DRIVERS SEAT FELT COOKED CAUSING LOW BACK PAIN. EVENTUALLY THE SEATS POWER ADJUSTMENT WOULD ONLY RETRACT ONE SIDE SO IT COULD NOT BE ADJUSTED EVENLY AND I HAD TO PAY TO HAVE A WHOLE NEW SEAT REPLACED ISSUE 2). I HAVE THE 85 KW BATTERY AND AFTER AN UPDATE MY BATTERY CAPACITY WAS REDUCED 10%. I WAS TOLD IT WAS DUE TO RISK OF OVERHEATING THE BATTERY FIRE RISK TESLA NEVER RESOLVED THE ISSUE AND NEVER REINSTATED THE MISSING 10% CHARGE CAPACITY 3). THE SUSPENSION HAD FAILED AS I WAS DRIVING OVER A SPEED BUMP LESS THAN 10 MPH AND THE BOTTOM OF THE CAR SCRAPPED THE PAVEMENT. I HAD TO PAY OUT OF POCKET TO REPLACE THE SUSPENSION

NHTSA ODI 11413862

EACH TIME THE VEHICLE ACCELERATES OR SLOWS DOWN/STOPS, IT MAKES A LOUD THUMP NOISE FROM THE REAR OF THE VEHICLE, USUALLY AUDIBLE AT BACK RIGHT PORTION OF VEHICLE. TESLA HAS DIAGNOSED THE ISSUE ON THIS VEHICLE AS A CRACKED REAR SUBFRAME. UPON RESEARCHING THE ISSUE ONLINE, MULTIPLE COMPLAINTS AND EVEN RECALLS/CLASS ACTION SUITS HAVE BEEN FILED TO ADDRESS THIS ISSUE. IN CHINA, FOR INSTANCE, THERE ARE MULTIPLE RECALLS SET UP TO ADDRESS THIS KNOWN ISSUE. HOWEVER, THERE HAS NOT BEEN A SUCCESSFUL FILING IN THE US AS FAR AS I CAN FIND. ULTIMATELY TESLA SHOULD COVER THE COST OF THIS REPAIR SINCE ITS A KNOWN ISSUE ON THIS YEAR AND MODEL, BUT THEY ARE FORCING US TO PAY ($2917.50, NOT COVERED UNDER WARRANTY). THE PROBLEM SEEMS TO STEM FROM WHAT TESLA CALLS A HARD POTHOLE OR SUSPENSION EVENT, ALTHOUGH THERE HAS NOT BEEN ONE ON THE VEHICLE SINCE WE PURCHASED IT, PRE-OWNED. REGARDLESS, IF THE ISSUE IS KNOWN, WHICH IT CLEARLY IS, BY THE MANUFACTURER, THEY SHOULD COVER THE COST OF REPAIR OR RECALL.

NHTSA ODI 11402956

THIS IS A COMPLAINT IN REGARD TO YOUR INVESTIGATION OF TESLA SUSPENSION DEFECTS. PLEASE NOT THAT I HAVE USED THE VIN OF A RANDOM CAR TO FILE THIS COMPLAINT. THE CAR AFFECTED IS A 2015 MODEL S BUT THE VIN IS UNAVAILABLE. HERE IS PAGE 6 OF A LONG THREAD REPORTING SIMILAR FAILURES. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/FAILED-REAR-LOWER-CONTROL-ARM-SERVICE-BULLETIN-SB-19-31-001.205172/PAGE-6#POST-5339710 SNIP**I HAD THE REAR SUSPENSION FAILURE HAPPEN TO MY CAR YESTERDAY. LUCKILY MY WIFE WAS IN A PARKING LOT, SO NO ONE WAS HURT. ITS A 2015 MODEL, BUT MUST HAVE BEEN PRODUCED SOMETIME IN 2014. ABOUT 100K MILES.** PHOTOGRAPHS ARE ATTACHED. SNIP**WHAT IS OBVIOUS TO ME AS A STRUCTURAL DESIGNER OF SIMILAR FITTINGS, IS THAT THE PART IS POORLY DESIGNED FOR ANYTHING BUT SINGLE USE SPACECRAFT. THE RATION OF LUG TO BORE DIAMETER IS LITERALLY "OFF THE CHARTS" AS FAR AS THE DESIGN CHARTS I HAVE USED.... PLUS NO PROTECTION FROM CORROSION OR DISSIMILAR METALS CONTACT. A PERFECT STORM FOR SHORT TRANVERSE STRESS CORROSION CRACKING CAUSING NET SECTION TENSION FAILURE AT A LOW LEVEL, SAY 5000 PSI.** PLEASE LOOK AT THE ATTACHED PHOTOGRAPHS. THERE ARE MANY THOUSANDS OF THESE CARS ON THE ROADS. THE DANGER IS INCREASING AS THE CARS AGE. PLEASE TAKE IMMEDIATE ACTION. THANK YOU. KEEF

NHTSA ODI 11396541

VEHICLE HAS DOCUMENTED MCU/EMMC ISSUES THAT TESLA AVOIDS FIXING. HVAC FROZE/INOPERABLE, CHARGING LEVEL FROZE INOPERABLE TO ADJUST, SUSPENSION SETTINGS INOPERABLE CAUSING SCRAPING, DISABLING OF AUTOPILOT AND OTHER NAVIGATION AND SAFETY FEATURES, OCCURED MID-DRIVE ORIGINALLY, NOW WHEN STATIONARY WHILE VEHICLE IS STARTED IT IS INOPERABLE/FREEZES FOR 7-10 MINUTES BEFORE TURNING ON, OFTEN CANNOT SELECT DRIVE UNLESS IT IS THROUGH THE APP ON PHONE, BACKUP CAMERA FAILS/IS UNAVAILABLE OR IS VERY SLOW TO APPEAR, OFTEN AFTER BACKUP COMPLETED. JULY '20 AT 64K MILES DEALER ACKNOWLEDGED EMMC/MCU ISSUES, PERFORMED SOFT RESET, CLAIMED WORKED M, YET AUG '20 THEY HAD TO DO AGAIN. VEHICLE CONTINUES TO DISPLAY ISSUES ASSOCIATED WITH LAGGING/SLOW PROCESSOR, DEALER INDICATES IT IS NOT THE DOCUMENTED ISSUE ABUNDANTLY DESCRIBED AND CONSISTENT WITH ISSUES ON TESLA FORUMS ACROSS THE INTERNET. FURTHER DETAILED DOCUMENTATION/COMMUNICATION AVAILABLE WITHIN TESLA APP WHEN I SUBMITTED TO TESLA, BUT HERE IS ANCILLARY SUPPORTING DOCUMENTATION ATTACHED.

NHTSA ODI 11389506

MY INFOTAINMENT MCU GOES BLANK OR IS COMPLETELY UNRESPONSIVE. THIS WILL HAPPEN INTERMITTENTLY AND WITHOUT WARNING. SOMETIMES I GET IN MY CAR AND THE SCREEN REMAINS BLANK FOR THE ENTIRE DRIVE, CUTTING OFF ACCESS TO VITAL PERFORMANCE FEATURES OF THE VEHICLE, AS WELL AS DISABLING AIRBAGS. I'VE ALREADY TAKEN THIS TO TESLA UNDER THEIR 'WARRANTY PROGRAM', BUT THEY REFUSE TO DO ANYTHING OTHER THAN RESET THE COMPUTER. THEY WILL NOT REPAIR OR REPLACE ANYTHING.

NHTSA ODI 11388315

I NOTED A CLUNKING NOISE ON THE DRIVER SIDE WHEEL AREA WHILE DRIVING. I ASK FOR HELP FROM SERVICE, BUT EVERYTHING IS AUTOMATED AND THEY MADE AN APPOINTMENT FOR A MONTH LATER. A FEW WEEKS AFTER REPORTING THE NOISE, I WAS BREAKING WHEN MY DRIVER SIDE FRONT WHEEL SEEM TO GIVE WAY AND THE CAR STARTED TO SKID. THE AFFECTED WHEELS SEEM TO BE SCRAPING THE WHEEL WELL. NOT MUCH HELP FROM THE SERVICE APP AND SUGGESTED I GET IT TOWED 200 MILES AWAY AT $1100 SO THEY COULD EVALUATE. MY LOCAL TIRE GUY SAW THE BROKEN LEFT LOWER CONTROL ARM AND SAID THIS WAS ALL OVER THE INTERNET AND CLASS ACTION SUIT HAD JUST BEEN FILED. TELSA HAS BEEN UNRESPONSIVE AND INACCESSIBLE DUE TO THEIR AUTOMATED SYSTEM. SO FAR BILL TO FIX IS OVER $4,000.

NHTSA ODI 11384405

BACKING UP IN MY DRIVEWAY AT 2 MILE PER HOUR, RIGHT REAR SUSPENSION COLLAPSED. CAR TRANSPORTED BY FLATBED TO TESLA CLEVELAND. EXTENSIVE REPAIRS INCLUDING TO RIGHT FRONT SUSPENSION. I NOTE 42 OTHER COMPLAINTS OF SIMILAR TO NHTSA ON TESLA MODEL S 2015-7 YEAR MODELS.

NHTSA ODI 11378123

FRONT SUSPENSION FAILED AT 64,XXX MILES. LOUD RATTLING AT LOW SPEEDS AND OVER ANY BUMPS OR DRIVEWAYS. TESLA SAID IT WAS A WEAR AND TEAR ITEM BUT AT 64K MILES, SUSPENSION SHOULD NOT HAVE FAILED.

NHTSA ODI 11377019

FRONT END HAD PROBLEM, MADE NOISE FOR A WHILE, MADE APPT, THEN BY THE TIME APPT CAME, SOMETHING HAP AND RT FRONT TIRE/WHEEL MOVED BACK INTO WHEEL WELL. (BROKE OFF). HAD TO BE TOWED. DEALER WAS PRETTY ADAMANT TO BE SURE I DID NOT HIT OR RUN OVER SOMETHING, BUT WHEN HE FOUND OUT I DID NOT, THEN THEY WERE NICE ENOUGH TO COVER IT. THE TOW I HAD TO PAY, BECAUSE IT WAS OUT OF WARRANTY. OVER 50K MILES. LATER THEY CHANGED THE SUSPENSION SETUP ON MODELS. I FIGURED IT WAS TO FIX PROBLEM.

NHTSA ODI 11377098

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 TO 30 MPH, THE VEHICLE DROVE OVER POTHOLE AND THE PASSENGER'S SIDE FRONT AND REAR TIRES SUSTAINED BLOWOUTS. ADDITIONALLY, THE PASSENGER'S SIDE FRONT RIM WAS FRACTURED, REAR SUSPENSION WAS FRACTURED, AND THE REAR BALL JOINT WAS ALSO FRACTURED. THE VEHICLE WAS TOWED TO TESLA (8105 BIG LAKE ROAD, CLARKSTON, MI, 48346, (248) 241-9321) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FRONT DRIVER'S AND FRONT PASSENGER'S SIDE FORE-LINK ASSEMBLY, THE PASSENGER'S SIDE UPPER REAR SUSPENSION LINK ASSEMBLY, AND PASSENGER'S SIDE REAR WHEEL LINER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 89,000.

NHTSA ODI 11377100

ON SATURDAY MAY 30, 2020, I WAS BACKING UP OUR 2015 TESLA MODEL S IN A PARKING AREA IN ANN ARBOR, MI, AT A VERY LOW SPEED, WHEN I HEARD A SUDDEN 'JOLTING' NOISE. AFTER DRIVING ABOUT A MILE FURTHER, WHEN TURNING TO PARK ELSEWHERE, THE RIGHT FRONT TIRE BEGAN RUBBING THE REAR SIDE OF ITS CAVITY (THE WHEEL LINER), AND BECAME UNSTABLE. WE HAD TO HAVE IT TOWED FROM THAT LOCATION 48 MILES, TO THE TESLA SERVICE CENTER IN CLARKSTON, MI (COVERED LARGELY BY OUR INSURANCE). TESLA DIAGNOSED THE PROBLEM AS A FAILED RIGHT FRONT FORE LINK ON MONDAY, JUNE 1ST, AND FIXED THE VEHICLE ON THE SAME DAY--(REPLACING BOTH LEFT AND RIGHT FRONT FORE LINKS). I WAS CHARGED $323.75 FOR LABOR, BUT DID NOT HAVE TO PAY FOR THE FORE LINK PARTS (2 X $205 = $410). FOR SOME UNKNOWN REASON, THE RIGHT FRONT WHEEL LINER WAS NOT REPLACED AS PART OF THIS REPAIR. I CALLED TESLA CLARKSTON ABOUT THIS WHEN I NOTICED IT AND SCHEDULED A ROAD SERVICE REPAIR FOR JUNE 15TH. I WAS CHARGED AN ADDITIONAL $167.00 (PARTS, LABOR, AND $4.50 TAX) FOR THAT SERVICE.

NHTSA ODI 11376983

I WAS TURNING INTO A PARKING LOT ON FRIDAY, OCT. 2, 2020, WHEN SUDDENLY I HEARD A GRINDING NOISE FROM THE FRONT RIGHT WHEEL. AFTER PARKING, I COULDN'T SEE ANYTHING WRONG. WHEN I LEFT, THE NOISE CONTINUED, AND ALTHOUGH THE CAR WAS DRIVEABLE (LESS THAN 25 MPH), THE GRINDING NOISE CONTINUED WHENEVER I TURNED THE WHEELS AT ALL. FORTUNATELY, I WAS ONLY ABOUT A MILE FROM THE LOCAL TESLA SERVICE CENTER SO I DROVE THE CAR DIRECTLY THERE. ALTHOUGH THE CAR DID TURN, IT WAS NOT TURNING AS SHARPLY AS IT SHOULD. BUT IT WAS ENOUGH TO GET ME THERE AND INTO THE PARKING LOT SAFELY. AT THAT POINT, THE RIGHT FRONT TIRE LOOKED LIKE IT WAS PUSHED BACK AGAINST THE REAR OF THE TIREWELL. WE LOOKED UNDER THE CAR AND SAW A DETACHED CONTROL ARM ON THE RIGHT SIDE. THEY FIXED THE PART AND RETURNED THE CAR TO ME THE FOLLOWING WEEK.

NHTSA ODI 11376723

TWO DAYS BEFORE THE CHINA RECALL ON SUSPENSION FOR TESLA, I HAD A QUOTE TO FIX FRONT AFT LINK AND REAR UPPER LINK ON BOTH SIDES. IT:'S A 2000$ JOB IN PART BECAUSE OF EXTREMELY EXPENSIVE PARTS FROM TESLA. IT IS EXACTLY WHAT WAS RECALLED IN CHINA. THE GUY ALSO ADMITTED THAT FIRST VERSIONS OF THE LINKS LIKE MINE WERE NOT GOOD AND THAT THE SECOND VERSION WAS WAY MORE RESISTANT. ON MANY CARS, THIS WAS REPLACED UNDER WARRANTY IN THE FIRST FOUR YEARS BUT I HAVE LOW MILEAGE ON MY CAR WITH 47K MILES. I THOUGHT THAT IF CHINA FORCES TESLA TO ADMIT THE FAILURE, WE SHOULD HAVE THE EQUIVALENT HERE IN AMERICA.

NHTSA ODI 11373865

FRONT PASSENGER CONTROL ARM IS BROKEN, PUSHING THE TIRE INTO THE WHEEL WELL. I WAS REVERSING IN MY DRIVEWAY WHEN I FELT THE DRAG ON THE PASSENGER SIDE OF THE CAR. I GOT OUT AND LOOKED AROUND THE VEHICLE AND SAW A METAL PIECE SNAPPED. I COULD NOT MOVE THE CAR, AS THE TIRE WAS PUSHED INTO THE WHEEL WELL. CALLED FOR A TOW TRUCK. THIS VEHICLE WAS MANUFACTURED IN FREMONT, CA IN 08/2015, WITH THE OTHER VEHICLES SOLD TO CHINA, WHICH ARE NOW BEING RECALLED FOR THE SAME REASON.

NHTSA ODI 11372979

PULLING MY CAR OUT OF MY DRIVEWAY, I ATTEMPTED TO REVERSE THE CAR INTO THE GARAGE TO CHARGE IT. AFTER PUTTING THE CAR IN REVERSE I HEARD A LOUD POP NOISE AND THE STEERING WHEEL REFUSED TO TURN. ATTEMPTING TO TURN THE WHEEL AT ALL RESULTED IN A GRINDING NOISE THAT MADE THE CAR UNDRIVEBLE. AFTER A TOW TRUCK WAS CALLED, WE NOTICED THAT THE ENTIRE FRONT DRIVER SIDE WHEEL WAS SHIFTED BACKWARD AND WAS RESTING ON THE REAR OF THE WHEEL WELL LINER. THE AIR SUSPENSION CONTROLS WOULD NOT ALLOW ME TO MOVE THE HEIGHT OF THE VEHICLE AND INSTEAD WERE LOCKED AT "VERY HIGH".

NHTSA ODI 11366291