What 647 owners told NHTSA about the 2015 Tesla Model S 60

SUDDEN UNINTENDED ACCELERATION. I HAD ALMOST COMPLETED A U TURN (BUT NOT COMPLETELY) TO SLOWLY PULL INTO A PARKING SPOT PARALLEL TO THE SIDEWALK WHEN THE CAR ALL OF A SUDDEN LOUNGED FORWARD (SEE SKID MARKS). IT ONLY SLOWED AFTER HITTING AND DAMAGING THE BRICK WALL.I PRESSED ON THE BRAKES, THE SCREEN FLASHED SOMETHING LIKE: YOUR AUTO PARK IS NOW DISABLED. I WAS ABLE TO SLOWLY EASE INTO MY INTENDED PARKING SPOT AND COME OUT AND ASSESS THE DAMAGES. IT ALL HAPPENED OVER A SPLIT SECOND. THE COLLISION DEFINITELY FELT LIKE THERE'S A MAJOR FAULT WITH THE CAR'S COMPUTER SYSTEM - INSTRUCTING IT TO LURCH FORWARD AT RAPID SPEED AND NOT ABLE TO AUTOSTOP WITH AN OBJECT (BRICK WALL) IN FRONT OF IT. I WAS AT A RESIDENTIAL AREA WITHIN A GATED COMMUNITY. WHEN CALIFORNIA HIGHWAY PATROL CAME, THEY SAID THEY COULDN'T FILE A REPORT WITHIN PRIVATE PROPERTY. *TR

NHTSA ODI 11325718

THE MAIN COMPUTER DISPLAY AND MEMORY CARD FAILS - FREEZING ALL SAFETY MONITORING OF THE CAR, LOSE CONTROL OF CHARGING (I.E. REFUELING) . SUSPENSION CONTROL LOST, BASICALLY EVERYTHING FROZEN WITHOUT THIS - IT IS KNOWN COMMON FAILURE EMMC CHIP

NHTSA ODI 11317875

MCU FAILURE DUE TO MMC DRIVE FAILING. KNOWN ISSUE FOR MONTHS. NO PARTS. CANNOT CHARGE AND THEREFORE CANNOT DRIVE. BEEN A WEEK WITH NO COMMUNICATION. NO PLAN.

NHTSA ODI 11317499

NO WARNING WHATSOEVER, THE 17' TOUCHSCREEN GOES BLACK ON OUR MODEL S. I TRY THE REBOOT, BUT NOTHING HAPPENS. IT'S EARLY FEBRUARY, SO HERE IN ALABAMA, IT'S COLD. WE KEEP THE CAR IN THE GARAGE. NO CLIMATE CONTROL IS WORKING. WE PULL OUT, HEAD TO MY WIFE'S FAMILIES HOUSE 7-8 MILES AWAY, AND THE WINDSHIELD HAS A COUPLE OF INCH STRIP AT THE BOTTOM THAT VISIBLE. SO DRIVING BETWEEN 10-15 MPH, WE MAKE IT TO THEIR HOUSE. I FINALLY GET AHOLD OF TESLA A LITTLE WHILE LATER. AFTER ABOUT 30 MINUTES OR LESS ON THE PHONE WITH THEM, THEY SAID THEY SEE WHAT THE PROBLEM IS. THE LADY STATED THAT THE TESLA ENGINEERS KNOW ABOUT THIS PROBLEM AND HAVE BEEN WORKING TO GET IT FIXED. I WAS ORIGINALLY SCHEDULED FOR REPAIR ON FEBRUARY, 17TH. THEY CONTACTED ME TWO OR THREE DAYS BEFORE THEN AND SAID THEY WERE ANTICIPATING THE PART TO ARRIVE ON FEBRUARY 27TH, SO THEY PROACTIVELY RESCHEDULED MY APPOINTMENT FOR FEBRUARY 28TH. AFTER CALLING, EMAILING AND THEN FINALLY CHATTING TESLA ON FEBRUARY 27TH, THEY SAID THE PART STILL HADN'T ARRIVED. THEY TOLD ME THEY WERE GOING TO ESCALATE MY CASE AND THEY ALSO RESCHEDULED MY APPOINTMENT FOR MARCH 13TH WITH NO GUARANTEE THAT THE PART WOULD BE IN BY THEN. A LOANER VEHICLE WASN'T OFFERED AFTER ASKING MULTIPLE TIMES. THE REASON WAS BECAUSE MY VEHICLE WAS OUT OF WARRANTY. WE PURCHASED THIS VEHICLE USED FROM A THIRD PARTY, NOT TESLA. WE HAD THE VEHICLE ALMOST A YEAR AND A HALF BEFORE THIS HAPPENED. THE VEHICLE WAS STATIONARY. WE ARE ON RURAL TO COUNTRY (NOT DIRT) ROADS. THE HVAC DOESN'T WORK AT ALL, NOR DOES THE PARKING SENSORS. NAVIGATION IS OUT, PRETTY MUCH ALL THE EXTRA FEATURES (MOSTLY) YOU CAN FORGET ABOUT USING.

NHTSA ODI 11315374

LOSS OF BATTERY RANGE OF 40 MILES AFTER SOFTWARE UPDATE.

NHTSA ODI 11311548

THE MAIN INSTRUMENT PANEL (CALL THE MEDIA CONTROL UNIT OR "MCU") EVENTUALLY FAILS IN ALL OLDER TESLAS (PRE 2018) DUE TO A DEFECT IN THE DESIGN OF MCU AND OVERUSE BY EXCESSIVE WRITING OF DATA TO THE MEMORY WITH FIRMWARE UPDATES AS WELL AS LOGGING FOR TESLA'S OWN PURPOSES. THE CONSUMER HAS NO ABILITY TO TURN OFF UPDATES OR LOGGING WHICH MEANS THAT TESLA IS CAUSING THE FAILURES WITH ITS OWN ACTIONS. THE MCU HAS BEEN SHOWN TO FAIL WITHIN APPROXIMATELY 4-5 YEARS (OR RIGHT AFTER THE WARRANTY EXPIRES). THIS IS A SIGNIFICANT SAFETY ISSUE AS ONCE THE MCU FAILS, MANY FUNCTIONS OF THE CAR FAIL. THIS INCLUDES THE BACKUP CAMERA, THE AUDIO INDICATORS FOR TURN SIGNALS AND OTHER ALERTS, CLIMATE CONTROL, AS WELL AS THE SAFETY MONITORS ASSOCIATED WITH "AUTO-PILOT" (E.G. ALL RESTRICTIONS ARE REMOVED). TESLA'S POSITION IS THAT THE CONSUMER MUST PAY TO REPLACE THE MCU ONCE IT FAILS IF THE CAR IS OUT OF WARRANTY. THEY HAVE UPGRADED THE MCU DESIGN AND LOGGING PROCESS FOR NEWER TESLAS (POST 2018) BUT ALL CARS FROM 2012 TO 2018 ARE AFFECTED BY THE ORIGINAL DEFECTIVE DESIGN AND PROCESS. HENCE, THIS PETITION IS TO REQUIRE TESLA TO ACKNOWLEDGE THE DEFECT IN THE ORIGINAL MCU AND REPLACE VIA RECALL, AND/OR COMPENSATE CUSTOMERS WHO WERE FORCED TO PAY FOR REPLACEMENT.

NHTSA ODI 11302674

12V BATTERY HAS STARTED FAILING, BEEN OVER 2 MONTHS, TESLA KEEPS CANCELLING APPOINTMENTS TO FIX. CAR IS GOING TO DIE ON THE ROAD ON ME.

NHTSA ODI 11302278

APRIL, 2019- MY MODEL S WAS STATIONARY AT A SUPERCHARGING STATION, BATTERY NOT CHARGING NORMALLY, INTERRUPTING WITH ERROR MESSAGE: BATTERY "RECALCULATING". A 90% CHARGE NORMALLY RESULTED IN 242 MILES OF RATED RANGE. SUDDENLY, A 90% CHARGE NOW RESULTS IN ONLY 210 MILES RATED RANGE. SINCE NEW, THE BATTERY GRADUALLY LOST A TOTAL OF 3% OF RANGE, OR 8 MILES, OVER 3.5 YEARS. SUDDENLY, THE LOSS OF RANGE IS AN ADDED 15% OR ANOTHER 32 MILES. THE CAR NOW CHARGES AT A MUCH SLOWER RATE. NORMAL SUPERCHARGER RATE OF CHARGE STARTS AT 116 KW. NOW, STARTS AT ONLY 60-80 KW. CHARGING NOW TAKING MUCH LONGER. I CONTACTED TESLA MULTIPLE TIMES, WITH THE ABOVE INFORMATION. I HAVE RECEIVED NO REPAIR OF ISSUE AFTER NUMEROUS ATTEMPTS AT RECEIVING SERVICE. I'VE RECEIVED MANY NEBULOUS, CONFLICTING, AND UNTRUE STATEMENTS FROM TESLA, REFUSING TO CONFIRM CLEARLY WHAT HAS CAUSED THIS BATTERY PERFORMANCE AND CHARGING PROBLEM. AT ONE POINT, THEY INDICATED "THE CHARGING RATE AND YOUR BATTERY'S CAPACITY WAS LIMITED TO PREVENT OVER DEGRADATION OF CELLS AND DAMAGE CAUSED BY OVERUSE OF SUPERCHARGING." ANOTHER TESLA REP STATED IT WAS CAUSED BY A FIRMWARE UPDATE, BUT NO ONE HAS PUT THAT STATEMENT IN WRITING. BUT, THEY STILL INSIST THE BATTERY HAS NO PROBLEM, AND NEEDS NO REPAIR. IF THERE IS NO PROBLEM WITH MY BATTERY THEN WHY DID TESLA CAP IT'S VOLTAGE AND CHARGING RATE WITH A FIRMWARE UPDATE? WHY WILL TESLA NOT RESTORE MY CAR'S PERFORMANCE? INDICATIONS ARE SUCH THAT EITHER THE BATTERY SHOULD BE REPAIRED OR REPLACED. CONSIDERING THAT THIS FIRMWARE UPDATE COINCIDED WITH SOME TESLA BATTERY FIRES, I AM CONCERNED THAT A FAULTY BATTERY COULD PRESENT A DANGEROUS CONDITION. TESLA HAS NOT BEEN FORTHCOMING WITH INFORMATION, ONLY REFUSING TO REPAIR THE ISSUE.

NHTSA ODI 11300363

THE CINCH MOTOR THAT HOLD THE REAR TRUNK CLOSED HAD MALFUNCTIONED. THE TRUNK WILL NO LONGER CLOSE FULLY. IT RATTLES CONSTANTLY AND WARNING SOUNDS GO OFF FOR THE FIRST MINUTE OF DRIVING. THE TRUNK COULD FLY OPEN WHEN I GO OVER BUMPS. IT IS GOING TO TAKE TESLA OVER TWO WEEKS TO REPAIR. AND THEY ARE GOING TO CHARGE SEVERAL HUNDRED DOLLARS FOR THE REPAIR. I BELIEVE A RECALL IS IN ORDER, GIVEN THAT THIS IS A COMMON PROBLEM AND A SAFETY ISSUE.

NHTSA ODI 11298873

RE: NHTSA ACTION NUMBER: DP19005 - INVESTIGATION SUBJECT : BATTERY MANAGEMENT SOFTWARE UPDATES OUR TESLA MODEL S SOFTWARE "UPDATE" GREATLY REDUCED THE AMOUNT OF TOTAL CHARGE, AND SPEED THAT WE CAN CHARGE OUR BATTERY. WE CALLED TESLA, AND INITIALLY THEY SAID THAT OUR BATTERY HAD "DEGRADED" AND THAT WAS CAUSING THE PROBLEM. WE RESPONDED THAT OUR BATTERY IS NOT EVEN 4 YEARS OLD (THE CAR WAS PURCHASED DECEMBER 22, 2015), AND BATTERIES DON'T SUDDENLY "DEGRADE" 15 - 20% IN ONE WEEK. TESLA MAINTENANCE THEN ADMITTED THAT THE PROBLEM IS DUE TO A SOFTWARE UPDATE THAT REDUCED THE SPEED AND TOTAL CHARGING OF THE BATTERY "OUT OF AN ABUNDANCE OF CAUTION". THE SERVICE REP ASSURED US THAT HE WAS LOOKING AT OUR BATTERY STATS ON LINE AND THERE IS NOTHING WRONG WITH OUR BATTERY. FINE, WE SAID, IF THERE IS NOTHING WRONG, TAKE THE CRIPPLING SOFTWARE UPDATE OFF. SORRY, CAN'T DO THAT, WAS THE RESPONSE. YOUR CAR IS ONE OF A NUMBER OF CARS THAT HAVE HAD BATTERY FIRES. IT HAS A GEN 1 BATTERY (BUILT BEFORE APRIL 2016). WE ARE RESEARCHING THE PROBLEM, AND DO NOT UNDERSTAND WHY THIS IS HAPPENING. OK, IF YOU ARE AWARE OF DEFECTIVE BATTERIES, JUST REPLACE OUR BATTERY. THE RESPONSE WAS "SORRY, WE CANNOT DUE REPLACEMENTS AT THIS TIME." MY WIFE NEEDED TO DRIVE 500 MILES UP TO OREGON TO BE PRESENT FOR HER MOM'S CANCER SURGERY LAST WEEK. SHE COULD NOT TAKE HER TESLA, AS IT NOW TAKES AN HOUR AND A HALF TO "SUPERCHARGE" THE AMOUNT IT USED TO RECEIVE IN 35 TO 40 MINUTES. SHE IS AFRAID TO DRIVE THE CAR. WE READ THAT IN AT LEAST ONE OF THE TESLA BATTERY FIRES, THE ELECTRIC DOOR HANDLES WOULD NOT OPERATE AND THE PASSENGERS COULD NOT GET OUT OF THE CAR. THE TESLA CARRIES OUR FAMILY AND LOVED ONES. TESLA APPEARS TO BE PUTTING ECONOMICS ABOVE SAFELY IN THIS MATTER. WE NEED NHTSA TO INVESTIGATE TO DETERMINE IF IT IS SAFE TO CONTINUE DRIVING THIS CAR. THANK YOU.

NHTSA ODI 11288294

NHTSA ACTION NUMBER: DP19005 - INVESTIGATION SUBJECT : BATTERY MANAGEMENT SOFTWARE UPDATES

NHTSA ODI 11281919

MY CAR'S CHARGING SPEED WAS SIGNIFICANTLY REDUCED FOLLOWING A SOFTWARE UPDATE. I USED TO CHARGE AT 116KW UNTIL ABOUT 25% STATE OF CHARGE BUT NOW I BARELY GET 90KW AT THAT STATE OF CHARGE.

NHTSA ODI 11278185

WHEN OUR BATTERY CHARGES TO 100% CAPACITY, IT SUDDENLY SHOWS ONLY 219 RANGE MILES, WHEN EARLIER IN OCTOBER, IT SHOWED 267 MILES AT 97% CHARGED CAPACITY. (OVER THE 1.8 YEARS OF OWNING THIS CAR, 267-270 WAS THE USUAL RANGE WHEN 100% CHARGED.) THIS SUDDEN DROP IN MAXIMUM RANGE FOR "FULL" CHARGE HAS BEEN NOTED BY OTHER DRIVERS DURING 2019, AND IT LED TO A LAWSUIT REPORTED HERE: HTTPS://WWW.REUTERS.COM/ARTICLE/US-TESLA-BATTERY/TESLA-OWNER-LAWSUIT-CLAIMS-SOFTWARE-UPDATE-FRAUDULENTLY-CUT-BATTERY-CAPACITY-IDUSKCN1UY2TW AND HERE: HTTPS://CHICAGO.SUNTIMES.COM/2019/10/18/20919396/TESLA-BATTERIES-SOFTWARE-UPDATE-ELECTRIC-CAR-FIRES-RANGE-LAWSUIT-CONSUMERS-GUILLERMO-PEREZ-CHICAGO THE LATTER ARTICLE ALSO REPORTS THAT, AS OF OCT 18, "NHTSA HAS RECEIVED AT LEAST 25 COMPLAINTS" OF THIS SORT. THIS HERE IS MY STEP TO ADD TO THIS NUMBER. I SUSPECT THAT, LIKE FOR OTHER USER, AN OVER-THE-AIR TESLA-IMPOSED SOFTWARE UPDATE DURING OCTOBER CAUSED THIS SUDDEN LIMIT OF MAXIMAL ABSOLUTE CHARGING LEVEL (EVEN THOUGH DISPLAYING THE 100%). FOR TESLA S MODELS, BATTERY DETERIORATION IS ESTIMATED AT 1-3 MILES RANGE/YEAR. I AM ATTACHING A FILE THAT SHOWS THE TRIP INFORMATION RECORDED BY A SMARTCHARGE DEVICE WE HAVE IN OUR CAR (HTTPS://SMARTCHARGERHODEISLAND.FLEETCARMA.COM). IT SHOWS THE BATTERY AS CHARGED TO 96% CAPACITY THIS MORNING (WE CHARGED AT OUR HOUSE OVER NIGHT). NORMALLY THIS WOULD CORRESPOND TO A DISPLAYED RANGE OF 260 MILES, BUT THE DISPLAYED RANGE WAS ONLY 218 MILES (WHEN STARTING A SHORT <1-MILE TRIP AT 10:08AM).

NHTSA ODI 11277660

RE: NHTSA ACTION NUMBER: DP19005 - INVESTIGATION SUBJECT : BATTERY MANAGEMENT SOFTWARE UPDATES STARTING WITH A SOFTWARE UPDATE IN MAY 2019, TESLA CAPPED THE MAX VOLTAGE THE HIGH VOLTAGE BATTERY WOULD CHARGE TO. THEY CLAIM THEY DID THIS "OUT OF AN ABUNDANCE OF CAUTION" AFTER SEVERAL NON-CRASH FIRES HAPPENED TO THESE MODELS. TESLA TOOK ACTION TO DOWNGRADE HORSEPOWER AND RANGE ALONG WITH ALL OTHER ASPECTS OF PERFORMANCE THROUGH A TOTAL VOLTAGE CAP AFTER CLAIMING TO BE RELEASING A FIRE-SAFETY UPDATE, BUT OFFICIALLY NO SAFETY UPDATE WAS RELEASED. THIS CHANGE HAPPENED WHILE THE CAR WAS PARKED IN MY GARAGE AND STATIONARY. IS THIS CAR AT RISK OF NON-CRASH FIRE? IS IT SAFE TO PARK IN MY GARAGE? SINCE TESLA HAS REFUSED TO ANSWER ANY OF THE ABOVE QUESTIONS AND ONLY MADE VAGUE STATEMENTS IMPLYING A SAFETY RISK - TO THE PRESS, NOT TO ME - I SEEK DEFINITIVE ANSWERS FROM AN NHTSA INVESTIGATION.

NHTSA ODI 11267601

SOMETIME IN MAY OF THIS YEAR TESLA BY UPDATES REDUCED MY BATTERY RANGE BY 25 TO 30 MILES. MY VEHICLE WAS STATIONARY IN MY GARAGE. MADE AN APPOINTMENT WITH TESLA AND 3 DAYS BEFORE THE APPOINTMENT TESLA NOTIFIED ME THEY DID A REMOTE TEST ON MY BATTERY AND SAID IT WAS OK AND CANCELLED MY APPOINTMENT NOW THEY DON'T RESPOND TO MY INQUIRES

NHTSA ODI 11267646

WHEN I PURCHASED MY CAR LESS THAN A YEAR AGO, IT CAME WITH A 50,000 MILE, 4 YEAR "NEW CAR" WARRANTY ALTHOUGH IT WAS A USED CAR WITH APPROX 25K MILES. WITHIN 6 MONTHS, AN UPDATE CAME OUT OVER THE AIR AND CHANGED MY SOFTWARE, AND ULTIMATELY LEAD TO A RANGE LOSS OF APPROX 40 MILES AND AN INCREASE IN CHARGING TIME BY APPROX 3X BECAUSE TESLA, ADMITTEDLY THROUGH THEIR SERVICE TEXTS, HAS LIMITED THE CHARGING ON MY CAR TO "PRESERVE BATTERY LIFE." THIS IS AKIN TO SELLING ME A 8 CYLINDER CAR, AND LIMITING IT TO 6 TO NOT HAVE TO CHANGE ENGINE. THE CAR HAS BECOME ALMOST UNUSABLE AS IT TAKES 3 HOURS TO CHARGE WHEN IT USED TO TAKE 45 MINUTES. THE CAR WAS ABLE TO GET A FULL 116 KW FOR AN EXTENDED PERIOD OF TIME WHEN THE BATTERY WAS BELOW 15%-30% AND THE CHARGING WOULD GRADUALLY (OVER 45 MINUTES) DROP TO ABOUT 40KW. NOW IT STARTS AT AROUND 110 KW AND QUICKLY (WITHIN 5 MINUTES) DROPS TO BELOW 80KW. IT TAPERS OFF AND CHARGES AROUND AN AVERAGE OF 35-40 KW. TESLA SHOULD BE CHANGING THE BATTERIES AS THEY KNOWINGLY ARE DOING THIS TO STOP THE BATTERY FROM OVER HEATING AND STARTING ON FIRE. THIS IS A HAZARD AND TESLA, INSTEAD OF REPLACING THE PART WITH A WARRANTY, LIMITS THE PERFORMANCE OF THE VEHICLE WITHOUT TELLING THE OWNER.

NHTSA ODI 11267520

TESLA REMOVED MILES FROM MY BATTERY CAPACITY BY OVER 25 MILES BY REMOTE DOWNLOADS THE VEHICLE WAS STATIONARY IN MY GARAGE I CONTACTED THEM AND THEY DID A REMOTE TEST AND SAID THE BATTERY WAS FINE AND THE DOWNLOAD WAS THE CAUSE AND THEY WOULD RETURN THE MILES THRU FUTURE DOWNLOADS . IT HASN'T HAPPENED AND THEY WON'T RESPOND ANYMORE

NHTSA ODI 11266876

SINCE MAY SOFTWARE UPDATES, I DON'T KNOW THE REAL REASON WHY TESLA LIMIT MY CAR'S BATTERY: MAYBE TO SHUT OFF A SINGLE BATTERY MODULE LIKE THE ONE THAT CAUSED A CAR TO CATCH FIRE IN SHANGHAI (SAME YEAR MODEL AS MY CAR)... OR DECREASE THE BATTERY VOLTAGE TO REDUCE POTENTIAL FIRE...BUT IS IT RIGHT AND LEGAL THAT I PAID FOR A TOP OF THE LINE PERFORMANCE MODEL S P85D AND NOW TESLA LIMITED IT TO ONLY 68-69 KWH? I WOULD NOT MIND IF I PAID FOR 70 KWH AND BE LIMITED BY TESLA TO 68 KWH, BUT MY BATTERY IS 85 KWH AND LIMITED TO ONLY 68KWH! THE POWER ALSO SEEMED TO BE REDUCED AND CHARGING IS TAKING MUCH LONGER. WHAT MADE ME REALLY MAD IS THAT TESLA WENT BEHIND MY BACK AND CHEATED LIKE THAT USING OTA UPDATES.

NHTSA ODI 11266553

STARTING WITH A SOFTWARE UPDATE IN MAY 2019, TESLA CAPPED THE MAX VOLTAGE THE HIGH VOLTAGE BATTERY WOULD CHARGE TO. THEY CLAIM THEY DID THIS "OUT OF AN ABUNDANCE OF CAUTION" AFTER SEVERAL NON-CRASH FIRES HAPPENED TO THESE MODELS. TESLA TOOK ACTION TO DOWNGRADE HORSEPOWER AND RANGE ALONG WITH ALL OTHER ASPECTS OF PERFORMANCE THROUGH A TOTAL VOLTAGE CAP AFTER CLAIMING TO BE RELEASING A FIRE-SAFETY UPDATE, BUT OFFICIALLY NO SAFETY UPDATE WAS RELEASED. THIS CHANGE HAPPENED WHILE THE CAR WAS PARKED IN MY GARAGE AND STATIONARY. HTTPS://WWW.THEVERGE.COM/2019/5/16/18627746/TESLA-FIRE-BATTERY-SOFTWARE-UPDATE-MODEL-S-X HTTPS://JALOPNIK.COM/TESLA-IS-UPDATING-BATTERY-SOFTWARE-AFTER-A-MODEL-S-CATC-1834794877

NHTSA ODI 11266126

THE HOME CHARGING UNIT WAS OVERHEATING CAUSING A FAILURE OF THE MAIN CIRCUIT BREAKER FOR MY HOUSE. THE WEAR ON THE MAIN CIRCUIT BREAKER WAS SEVERE ENOUGH THAT THE BREAKER HAD TO BE REPLACED OR WOULD HAVE BEEN A FIRE HAZARD FOR THE HOUSE. THE CAR WAS NOT MOVING AND IN THE GARAGE AT THE TIME.

NHTSA ODI 11258415

ON MAY 20, 2019, THIS CAR WAS ISSUED A FORCED, OTA-UPDATE FROM TESLA, VERSIONS 2019.16.1 AND 2019.16.2 AS A RESULT OF WHAT IS BELIEVED TO BE A RESPONSE TO THE SERIES OF MULTIPLE BATTERY FIRES WORLDWIDE INVOLVING TESLA'S ELECTRIC VEHICLES. WITHOUT DISCLOSING WHAT THE SOFTWARE UPDATES WOULD DO OR WHAT NEGATIVE AFFECTS THEY WOULD HAVE, TESLA FORCED THESE UPDATES WITHOUT TELLING MY CLIENT AND OTHER AFFECTED OWNERS THAT THEIR BATTERIES WOULD BE LIMITED AND CHARGING SPEEDS WOULD BE THROTTLED, EFFECTIVELY AND SIGNIFICANTLY DECREASING THE RANGE AND SPEED OF CHARGING FOR THEIR CARS. TESLA ADVERTISED MY CLIENT'S SPECIFIC YEAR, MAKE AND MODEL (2015 MODEL S 70D) AS HAVING AN APPROXIMATE EPA ESTIMATED 240 MILES OF RANGE. THIS CASE HAS BEEN FILED AS A CLASS ACTION WHICH IS ALREADY PENDING IN THE U.S. DISTRICT COURT, NORTHERN DISTRICT OF CA, CASE NUMBER 5:19-CV-04596-VKD, BY THE NAMED CLASS PLAINTIFF AND REPRESENTATIVE DAVID RASMUSSEN. THIS OFFICE REPRESENTS MR. RASMUSSEN, AS WELL AS MR. LIN AND VARIOUS ADDITIONAL OWNERS OF THESE AFFECTED VEHICLES, INCLUDING RESIDENTS IN DIFFERENT STATES ACROSS THE COUNTY. TO DATE, TESLA HAS PROFFERED THE EXPLANATION THAT THE UPDATES WERE DONE IN ORDER TO PROMOTE THE HEALTH AND BATTERY LONGEVITY FOR THE VEHICLES, HOWEVER, THERE IS A CORRELATION BETWEEN THE AGE OF THESE CARS, THE RECENT FIRES, AND ANY CORRESPONDING WARRANTIES WITH THESE CARS BY WHICH TESLA APPEARS TO TRY AND AVOID. THUS, CUSTOMERS ARE LEFT COMPLETELY WITHOUT ANY REMEDY TO THE ISSUES CAUSED BY TESLA, AS NCDS ARBITRATORS ACROSS THE U.S. ARE UNABLE TO COME TO TERMS WITH THE FACT THAT TESLA HAS COMMITTED THESE ILLEGAL, UNFAIR, DECEPTIVE, AND FRAUDULENT ACTS, OR ARE UNABLE TO DUE TO THE LIMITED SCOPE AND REQUIREMENTS BY WHICH NCDS ARBITRATORS ARE BOUND TO.

NHTSA ODI 11254112

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT THE INSTRUMENT PANEL SCREEN WAS ILLEGIBLE BECAUSE IT WAS FILLED WITH A LIQUID THAT STARTED TO LEAK. THE VEHICLE WAS TAKEN TO TESLA (3555 MANCHESTER TRAFFIC WAY, KANSAS CITY, MO 64129) WHERE IT WAS DETERMINED THAT THE INSTRUMENT PANEL SCREEN NEEDED TO BE REPLACED, NOT READABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. *BF*JB

NHTSA ODI 11245322

THERE IS A FLAW IN THE TESLA EMMC WHICH WILL INEVITABLY CAUSE A CRITICAL PORTION OF THE CHIP TO FAIL PREMATURELY, DUE TO CONSTANT EXCESSIVE LOGGING WITHIN THE TOUCHSCREEN SYSTEM. ULTIMATELY THE MEMORY CHIP FAILS AND THE TOUCHSCREEN GOES BLACK, PLACING THE CAR IN LIMP HOME MODE, THE PARKING SENSORS AND REAR VIEW CAMERA NO LONGER WORK, IT WILL NOT CHARGE AND EFFECTIVELY BECOMES UN-DRIVABLE WHEN THE BATTERY RUNS OUT. THE EMMC IS A LINCHPIN COMPONENT FOR THE FUNCTIONALITY OF THE CAR. THE EMMC, THOUGH IT DOES NOT CONTROL THE CAR'S PROPULSION, BRAKING OR STEERING, IS THE HEART OF THE TOUCHSCREEN WHICH IS USED TO TURN ON HEADLIGHTS, ADJUST HVAC AND ALL CAR SETTINGS RUN THROUGH THE TOUCHSCREEN. THE HVAC UNIT NOW HAS A "DOG MODE" WHICH KEEPS THE CABIN COOL FOR DOGS OR OCCUPANTS WAITING IN CAR. THE FAILURE OF THE TOUCHSCREEN UNIT WHILE IN DOG MODE COULD RESULT IN HEAT-RELATED FATALITY, SHOULD AN OWNER. FOR MORE INFORMATION HERE ARE SOME REFERENCES: - VIDEO SHOWING AN ENGINEER WHO'S HELPED SEVERAL HUNDRED CUSTOMERS DISABLE LOGGING BETWEEN MINUTES 8 THROUGH 12: HTTPS://YOUTU.BE/O-7B1WAOJ9Q?T=499 - A RECENT ARTICLE EXPLAINING THE FLAW: HTTPS://WWW.THEDRIVE.COM/NEWS/27945/A-SINGLE-COMPONENT-CAN-BRICK-OLDER-TESLAS-AND-TESLA-WONT-FIX-IT THIS HAS BEEN A KNOWN PROBLEM BY THE TESLA OWNERS COMMUNITY FOR UPWARDS OF A YEAR NOW AND REQUIRES A SIMPLE SOFTWARE UPDATE TO REMEDY - DISABLE LOGGING TO EMMC MEMORY. ACCORDING TO OTHER OWNERS, THIS PROBLEM EXISTS ON ALL CURRENT AND PAST TESLA MODELS AND IT IS A MATTER OF "WHEN" NOT "IF" FOR ALL CHIPS TO FAIL UNLESS THEY MAKE A CHANGE TO THEIR SOFTWARE LOGGING.

NHTSA ODI 11207819

REAR DRIVER DOOR HANDLE STOPPED PRESENTING RESTRICTING ACCESS TO THE CAR. THIS IS A WELL KNOWN COMMON BREAK ON CARS WITH SOME CARS EXPERIENCING AS MANY AS 6 DOOR HANDLES BREAKING.

NHTSA ODI 11181695

REPORTEDLY A 2015 TESLA MODEL S ON "AUTOPILOT" CRASHED INTO A LAGUNA BEACH POLICE PATROL VEHICLE ON TUESDAY ABOUT 11AM 5-29-18 @ 20652 LAGUNA CANYON ROAD, LAGUNA BEACH, CALIFORNIA. THE DRIVER OF THE TESLA WAS INJURED. THE DRIVER IS PROBABLY AT FAULT FOR INATTENTIVE DRIVING, HOWEVER THE HYPE FROM TESLA, ELON MUSK AND THE CULT FOLLOWING HAVE CONTRIBUTED TO TESLA DRIVERS DRIVING RECKLESSLY BY OVERHYPING THE SAFETY AND AUTONOMY OF TESLA VEHICLES. IT SEEMS THE VEHICLE LEFT THE DRIVING LANE AND ENTERED THE PARKING LANE AT THE SIDE OF THE ROAD. REPORTEDLY ELON MUSK AND OTHER MANAGEMENT REJECTED SENSORS AND OTHER TECHNOLOGY THAT COULD HAVE IMPROVED SAFETY AND AUTONOMY. REPORTEDLY TESLA MANAGEMENT REJECTED REQUESTS BY THEIR OWN ENGINEERS THAT WANTED LIDAR, EYE SENSING AND OTHER TECHNOLOGY THAT WOULD HAVE IMPROVED SAFETY. TESLA HAS A HISTORY OF CENSORING SAFETY ADVOCATES AND TRYING TO CENSOR THE MEDIA, THUS PREVENTING WHISTLEBLOWERS FROM IMPROVING SAFETY THROUGH PUBLIC AWARENESS. TESLA ALSO HAS A HISTORY OF SCAPEGOATING THEIR OWN CUSTOMERS AND OTHER TESLA DRIVERS; TO DRAW ATTENTION AWAY FROM THE FAULTS OF TESLA. THE "SWISS CHEESE MODEL" INDICATES THAT MOST CRASHES INVOLVE SEVERAL CAUSAL/CONTRIBUTING FACTORS. THERE ALSO NEEDS TO BE MORE EMPHASIS ON THE PSYCHOLOGY OF "HUMAN FACTORS". TESLA HYPE AND TESLA CENSORSHIP OF MEDIA AND SAFETY ADVOCATES ARE SOME OF THE HUMAN FACTORS THAT IS CONTRIBUTING TO TESLA DRIVERS DRIVING MORE RECKLESSLY, UNSAFE AND ARROGANTLY.

NHTSA ODI 11098662