What 611 owners told NHTSA about the 2015 Subaru Forester

The contact owns a 2015 Subaru Forester. The contact stated that while driving at an undisclosed speed, the passenger’s side air bag warning light illuminated, and the air bag module warning light was illuminated. The air bag occupant classification system was not operating as intended. The vehicle was taken to a local independent mechanic to be diagnosed, and an occupant detection system malfunction code was retrieved. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 19V701000 (Air Bags); as a possible cause for the failure; however, the VIN was not included in the recall. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 127,684.

NHTSA ODI 11747820

Codes for B1760 and B1650 present, intermittent SRS light for the passenger airbag. Passengers put at risk in event of crash. SRS sensor issues seem to be common for this vehicle according to online databases and dealership technicians.

NHTSA ODI 11746865

2 REAR WHEEL BEARINGS FAILED ON LOW MILAGE VEHICLE.ALTHOUGH CAR IS 10 YEARS OLD IT IS WELL MAINTAINED AND HAS 57K MILES ON OD.nEVER DRIVEN OFF ROAD OR IN WATER. PERHAPS WORSE THREE STUDS AND LUGS HAD TO BE REPLACED DUE TO SNAPPING OFF. APPARENTLY THIS IS COMMON AS THE SAME STORY WAS TOLD TO OTHERS WAITING AT DEALERSHIP

NHTSA ODI 11745979

Subaru part # 63269SG002 "hatch lift support / stay tailgate (rear gate, right)". Pin that attaches hydraulic lift to rear tailgate snapped in half when closing trunk - available for inspection. Lift extended fully, preventing closure of rear tailgate. Failure left tailgate solely held up with (1) remaining lift which could not fully support weight, letting door sag/droop and causing injury to scalp of (1) person. A 4 year old child was not injured, but was present - safety was at risk based on proximity to the door at the time of failure. Dealer advised no active recalls open on vehicle 5/26/26. Manufacturer does appear to have issued service bulletin 12-289-20 in 2020 providing warranty extension for this component. Component was not inspected. No warnings or symptoms were observed - corrosion noted on attachment point of life gate after removal.

NHTSA ODI 11740025

I was pulling into a parking spot almost stopped when the vehicle suddenly surged forward. I slammed on the brake and put the car in reverse since it had driven upon the walkway. This happened earlier today and I plan to have it checked out as soon as possible . Never have had this problem before, no warning lights or messages.

NHTSA ODI 11735015

Front passenger airbag sensor light stays on continuously

NHTSA ODI 11732834

Vehicle: 2015 Subaru Forester Mileage at Failure: 85,000 miles Component: Powertrain – CVT Transmission My 2015 Subaru Forester is experiencing a premature safety‑related CVT transmission failure at approximately 85,000 miles. The vehicle developed a pronounced whining noise that increases with vehicle speed, consistent with internal CVT bearing or pulley failure. This is a known defect pattern in Subaru Forester CVTs and is not related to maintenance or wear. The noise is continually progressing and the risk of sudden catastrophic failure makes the vehicle unsafe to operate. An authorized Subaru dealer and the District Parts & Service Manager (DPSM) both confirmed that the CVT has failed and requires full replacement. This failure occurred well within Subaru’s extended CVT warranty mileage limit of 100,000 miles, and matches the defect pattern Subaru acknowledged when it extended CVT coverage nationwide for this model. However, Subaru is refusing to replace the CVT due to the 10 calendar year extension expiration. Subaru’s maintenance schedule for this vehicle does not require any CVT fluid replacement interval, so there is no missed maintenance that contributed to the failure. A failing CVT creates a safety hazard due to to the risk of sudden loss of power, hesitation, or inability to accelerate. I am filing this complaint so NHTSA is aware of this premature CVT failure and the associated safety concerns of SOA's refusal to replace the CVT under their extended warranty.

NHTSA ODI 11728666

This has now happened twice to my daughter, both times on the highway. One time the car shut down completely and the 2nd time the car just started slowing while pressing the gas and coasted to a stop. Luckily she was able to avoid other cars and get to the shoulder. The car restarted both times...1st time after about an hour wait and 2nd time within minutes. Both incidents happened when the gas gauge was at 2 bars. I am terrified of this thing right now. No warning signs at all prior to the incident. I took it to the dealer after the first incident but they could not figure out what the problem was as they were not able to recreate the issue. This is an extremely unsafe issue and I am not sure what I should do next.

NHTSA ODI 11726895

On 3 different occasions the car randomly accelerated at a high speed without stepping on the gas pedal. The first time was in a parking lot. The second time was on a busy road while traveling at 35 mph. The car accelerated to about 60 mph, fortunately once applying the brakes the vehicle slowed down to gain control. The third time it happened was recently on [XXX] while slowly backing down [XXX]. The car accelerated backwards at a very high speed narrowly missing a fence in the neighbors yard. These incidents have happened with large time frame gaps in between the occurrences. After the third incident I took the car to a dealer Planet Subaru in Hanover MA. After keeping the car for a few days, the dealer called and said that they could not find anything wrong with the car and there was nothing that they could do for me. This issue is obviously very serious, if the car surges forward randomly while someone is crossing in a crosswalk it could be potentially fatal. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11715389

I bought a used 2015 subaru forester with 117,000 miles from an auto shop/used car dealer in March of 2024. In September of 2025, 11,000 miles of driving later, a bunch of lights came on my dash. Check engine, traction control, ABS, at oil temp, and incline assist. I took it to Autozone to get the codes read and the part it suggested was the transmission oil pressure sensor. I then took it to a trusted mechanic who said they weren’t able to get the lights to turn back on and told me to come back when the lights reappeared. In December of 2025, the lights came on and they were on long enough to take it back to the mechanic. The mechanic told me that it looked to be the transmission valve body and recommended a local transmission shop. I took it there and the mechanic told me there was a speed sensor that was failing and the transmission and valve body would need to be replaced. He said that they don’t sell the speed sensor anywhere and it is impossible to obtain. I got quoted 9,100 to fix my car (I originally paid around 8,500 for it). I was told it would not be worth my time or money to fix the transmission. The transmission guy told me that Subaru cvt transmissions are horrendous and to take this is a lesson to never buy a Subaru. I heeded to this advice and traded her in for $2000 towards a 2010 rav4. Additional info: It had a rebuilt title and had been in an accident before I got it. Lived its entire life between kentucky and tennessee. I replaced the engine oil and filter every 4,000-6,000 miles. Tire treads were very mismatched for the time I had it (almost two years) which I was told by a subaru dealership can damage the transmission. Back tires had significantly lower tread than front. I had front left lower control arm, rear spring coils, brake switch lamp, and one of the battery terminals replaced during the time I had it. My TPMS light was always on. My front right headlight went out frequently. My brake light assembly also broke and wasn’t worth fixing

NHTSA ODI 11713143

REPORT OF FAILED RECALL REMEDY (RECALL 19V-149 / WUE-90) My 2015 Subaru Forester experienced a total recurrence of the defect addressed in 2019. The vehicle became trapped in 'Park' intermittently on several occasions before remaining immobilized. During one incident, the manual shift-lock override failed to function. While the brake lights functioned during these incidents, the failure to shift is a documented symptom of a failing brake light switch. I had the switch replaced by a technician who initially suggested a full shifter assembly replacement. However, replacing ONLY the brake light switch immediately and permanently resolved the issue. This confirms the recall-related part was the point of failure. Subaru of America was notified but declined to acknowledge this as a failure of the safety remedy. I am also reporting intermittent 'ghost' activations of the right turn signal stalk.

NHTSA ODI 11708987

Passenger airbag sensor intermittently works and turns off when passenger is in the seat. Dashboard light for airbag is constantly on and passenger airbag is constantly off. Issues with seat sensor going off when no one is sitting in the passenger seat. Abs system error message. All identical to recall symptoms.

NHTSA ODI 11703165

Airbag light intermittently turns on to indicate that airbag may not deploy even if there is someone in the passenger seat. This is a known safety issue with a recall in 2019 but for some reason is affecting a much larger set of vehicles than in the recall, including mine.

NHTSA ODI 11693312

Getting an SRS Airbag system needs to be checked. Took the 2015 Subaru Forester to Williams Subaru in Lansing MI and they stated the code B1760 for the occupant detection system Mat was determined. The seat has not been wet and nothing spilled on it and was also determined dry by the repair specialist at time of service. They were able to reset sensor and did a test drive. Less than a week later when a passenger was in seat the warning SRS Airbag needs to be checked is back on. They stated if this happens then part cost will be approx 1000 not including service/repair (approx total 1700) They also state this part is on backorder. I have Concern for previous recall completed in 2019 for the passenger seat sensor matt harness. Is this a continuation of a problem that should be recalled with the sensor harness. Service states passenger front cushion frame and assembly needs replaced.

NHTSA ODI 11692561

PASSENGER AIR BAG WARNING LIGHT GOES ON AND OFF EVEN IF THERE IS NO ONE SITTING IN THE SEAT

NHTSA ODI 11690820

My passenger and rear airbags are not working due to a failure in this part: CUSHION AY OCPANTRH 64139SG002. I have been waiting for the part for around 10 months. My safety is put at risk as my airbags are not working and Subaru has not provided a solution while we are waiting for this part. I have asked for a rental car and they refused. It has been confirmed by multiple dealerships. The vehicle has been inspected by two licensed Subaru dealerships. There is a warning light on my dash and there has been since it failed.

NHTSA ODI 11688906

I am reporting a recurring safety defect in my 2015 Subaru Forester (VIN: [XXX] ) that directly relates to Recall WUM-98 / NHTSA Recall 19V-701 (Occupant Detection System wiring harness). Original Recall (2019–2020): The Occupant Detection System (ODS) failed, disabling the passenger airbag. Subaru performed the recall remedy at that time. Reoccurrence (August 2025): The exact same defect reappeared. The SRS airbag warning illuminated and the passenger airbag was disabled while my wife was seated in the passenger seat. Subaru of Lancaster County (PA) initially reported no error, but when I retrieved the car, the warning illuminated immediately. Repair: On August 28, 2025, the dealer replaced the ODS wiring harness at my expense (440.73). Since then, the issue has not reappeared. Concern: This is the same safety defect already subject to Recall WUM-98. I believe the original recall remedy failed to permanently correct the defect, leaving owners vulnerable to reoccurrence and forcing them to pay out-of-pocket for a known recall-related safety failure. I request NHTSA’s review to determine whether Subaru’s recall remedy is adequate and to ensure owners are not unfairly charged for repeat repairs of the same defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11686202

The ignition key kept getting stuck in the ignition. Subaru acknowledged a defect in the shifter plate and parking range switch. They replaced it on 8/30/25 under service bulletin 16-12-18R but the dealer charged me $584.94 and Subaru North America refused to reimburse, stating that they had extended the warranty period to 2022, and therefore I was not covered for repair. However, they acknowledged that the original parts had failed for certain customers and that they had better parts available IF the original parts failed before the extended warranty period lapsed in 2022. They should have issued a recall and replaced the original parts. I was unable to remove the keys and could not secure and lock my car. I was also concerned that the steering wheel would lock up while driving.

NHTSA ODI 11685875

SRS air bag system needs to be checked Alert on

NHTSA ODI 11684434

The rear door hinges do not open fully and it is easy to hit your head. I hit my head unloading groceries, and my boyfriend did as well. It is dangerous.

NHTSA ODI 11683876

I own a 2015 Subaru Forester that was involved in the NHTSA recall ID 19V-701 - Subaru safety recall WUM-98 in 2020. My VIN is [XXX] and my dealer is Lancaster County Subaru in Lancaster, PA. For about four months in the end of 2019 until February of 2020 we were unable to use the passenger seat due to the air bag problem which was intermittent. This required either my wife or I to ride in the back. We could correct this error on a restart by moving the yellow ODS wire harness under the seat and restarting the car. But our dealer and Subaru of America could not assure us that the air bag would deploy properly if we were in an accident because the system only does a system check when first starting the car, not while driving. Two weeks ago, about [XXX] my airbag issue has returned, again it's intermittent. I opened a case with Subaru of America, Case # [XXX] and they say there is no further recall for this issue. This is the same issue that was resolved by the NHTSA recall ID 19V-70. When it faults an orange SRS image appears on the screen then it shows an orange "i" on the top part of the center screen along with an orange image of the airbag error in the tachometer area and shows the airbag system is off. Once we aren't using the front passenger seat because of the safety concern about air bag not deploying properly if we were in an accident, because the system only does a system check when first starting the car, not while driving. Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11683183

Sounds like the differential in the transmission is making a horrendous noise

NHTSA ODI 11675765

My vehicle has a capacitive sensor in the passenger seat that determines if someone is sitting in the seat and turns the airbag on or off accordingly. Starting towards the beginning of March, my vehicle stopped detecting if someone was sitting in that seat and permanently disabled the airbags. I took the vehicle in to a Subaru dealer to get this fixed, as I view airbags as necessary to the safety of passengers in the vehicle. As it turns out, there was a previous recall for a part in this airbag system related to a wire harness. However, the dealer replaced this wire harness (at their expense) and it did not re-enable use of the passenger airbags. The dealer believes that the root cause of the issue is with the capacitive seat sensor. Not only was there an extended lead time on replacing this part (originally up to 1-year but luckily came in after a couple of months) but they would not pay for the cost of this part. Since there is no way for me to bypass this sensor to re-enable the airbags on my own, I believe that this part should be covered by Subaru. Furthermore, I don't understand how this part wasn't covered under a recall, either past or future, if it permanently disables a safety system. I was able to find a workaround online that involves installing a capacitor that makes the airbag system think someone is always present but Subaru would not perform this. This would mean that the airbag would go off even if someone is not sitting in the seat, but that seems like a small price to pay for potentially saving someone's life in the case of a potential accident. My case number with Subaru's Customer Advocacy group is Case # 250528-1300198 for any follow-up with them.

NHTSA ODI 11663506

The wheel hub bolt stud and nut freeze/lock up. They break apart when the technician attempts to remove to perform tire rotation. It is a common problem with the Subaru Forester. I have had to replace 2, so far. Dealer charges $200+ for replacing it. Subaru has not stepped up to take responsibility for the defect.

NHTSA ODI 11662791

UNKNOWN. Often when I attempt to accelerate after stopping at a stop sign, the car hesitates, sometimes lunges ahead and then sometimes practically dying before accelerating normally. There have been times when It simply feels like a fuel pump problem and I know that Toyotas with this same Denso fuel pump have had documented problems similar to mine. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11658428