What 1,425 owners told NHTSA about the 2015 Ram 1500 Crew Cab

pulling out into traffic and my truck stalled and the truck threw the code p0336 crankshaft position sensor a circuit range/performance. luckily i was able to pull into the median out of the way of traffic. took it to the dealer and they have done the new recall for the reprogram to sense off the cam instead of the crankshaft. this did not fix the problem dealer says its the tone wheel and the manufacture wont fix the tone wheel under the one of the recalls that was previously issued that was to replace the tone wheel. truck was running just fine untill this happened.

NHTSA ODI 11588576

The contact owns a 2015 Ram 1500. The contact stated that while the vehicle was parked, the steering wheel became abnormally stiff and was difficult to maneuver. The contact also stated that the vehicle was losing motive power. The contact stated that the steering wheel warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 190,000.

NHTSA ODI 11588031

Failure of the tone wheel on a 2015 Ram 1500 Ecodiesel. W58 recall dated 2/2021 was performed. ( a software repair for a mechanical issue) W68 recall also dated 2/2021 refers to the replacement of the tone wheel in certain Ram 1500 trucks. On 2/26/2024 My vehicle would not start following a lack Of acceleration/hesitation the night before on the freeway with my daughter driving late at night by herself! I Had to have the high pressure fuel system, fuel rails and injectors replaced due to metal shavings found. (All under a separate recall that had just come out) The dealer also said the tone wheel needed replacement and was the source of the inability to start and the hesitation in acceleration that was encountered. Ram refuses to cover the tone wheel despite the knowledge they have regarding the delaminating of the tone wheel. Supposedly the W58, a software update) was to over ride the mechanical issue of a delaminating tone wheel. How can a software update repair an obvious and known mechanical issue? Why was my vehicle given a “band-aide” and not repaired correctly? Why is the NHTSB allowing Ram to band-aide a mechanical issue that could cause serious injuries due to loss of power or acceleration in a traffic scenario. It makes absolutely no sense. Please look at this issue regarding the band-aide fix and enforce the correct decision in W68 to replace the defective mechanical part of ALL affected vehicles allowing the many many owners that have suffered financially due to their ineptitude in fixing the problem correctly the first time! I have been in contact with several people representing RAM with no satisfaction. While various service people sympathize with me and completely understand my point, they are unable to cover the tone wheel repair. It is Very frustrating to deal with customer reps from RAM outside of the dealership who have zero mechanical knowledge.

NHTSA ODI 11586160

The engine seems to have failed. Yes it is available for inspection upon request. My safety was put at risk as the vehicle lost all power on the highway. Yes, the problem has been confirmed by a dealer or independent service center. Yes, the vehicle has been inspected, but due diligence needs to be done on the part of the inspectors to get at the root cause of the failure. No, that was one of the most alarming and scary parts is that there were no symptoms, warning messages, etc.

NHTSA ODI 11578996

My Ram 1500 has lost power several times while cruising at 55+. The first time was related to recall W58. My crank sensor became delaminated and caused my truck to completely die. After months of waiting I finally received my truck back, however, the recall is still open due to there being no fix. Just a few months later my truck died twice on the highway. This time it was due to recall Z46. After being sent from one person to the next all I am left with is I am on a list that is about 2 years behind for replacement parts.

NHTSA ODI 11574704

I was traveling with my Ram 1500 Eco diesel truck pulling my camper when the Crankshaft position sensor on the transmission failed and my truck went into limp mode. I called the local ram dealership and they said they couldn't get me in for 5 days. I was staying in my camper off of the side of the road. So needing to do something I called another local shop and they got me in the next day and put it on diagnostics. Luckily they were an honest shop and they ran the truck and found out that this truck had a recall or extended manufacturers warranty for this sensor so they called the dealership for me and verified it. So I paid 150 dollars for the diagnostics and took my truck to the dealership to have the recall work on the sensor done. a week later I picked it up. I sent the 150 dollars receipt for the diagnostic work to FCA and they refuse to pay stating they don't pay for diagnostics. The only reason I had a diagnostic done was because of the failing part which turned out to be on recall or extended manufacturers warranty. I feel they owe me for this covered repaired. Please help me recoup my loss for this covered breakdown. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11574520

The lifter is ticking for no reason I always use royal purple in my 2015 ram 1500 now for no reason out of no where it started to tick just driving to work. Now the more I research I find out that these hemi 5.7 engines are well known to tick because of the lift. If these lifters are well known to go out why haven't a recall been activated to fix the problem. I love my ram truck but now I'm going to have to spend money to fix it that I don't not have. That should recall these vehicles because this how they will lose customers.

NHTSA ODI 11563865

Crankshift position sensor code PO366 was orginally fixed a couple years ago with a computer update. Now having the same issues hard to start and engine not firing correctly to safely merge with traffic. Been ran off road because it takes so long to get up to highway speeds. An independent service center has found the same issue. Not able to get into the dealer until after the new year. I was driving down the road and it just went sluggish then the warning light went on after I was on the side of the road.

NHTSA ODI 11557454

No wreck related. But my truck just stopped running. It could of been bad if I was on a highway. The truck will not start or run. Diagnostic says it's, crank shaft positioning sensor. There is a recall for this but it's vin specific and mine is not listed. This could be a very deadly issue. No warning lights at all the truck just stopped running.

NHTSA ODI 11555722

The crankshaft went out and needed to replace complete engine. I know other newer models ram 1500 trucks have the same problem but mine is a 2015, it was not listed on the recall.

NHTSA ODI 11555296

On the date of 10/24/2023 on my way home from work as I was exiting the freeway when I suddenly lost power steering thank god im only about 3 miles from home because it was extremely difficult to steer .

NHTSA ODI 11552045

While driving on the highway between Nenana and Fairbanks, AK, on August 9, 2023, I attempted to pass a slow moving RV towing a trailer. While in the passing lane, I accelerated and my vehicle suddenly loss power. I was forced to swerve out of the passing lane to avoid a collision with with oncoming traffic and the vehicle being passed. After that event, the vehicle would not exceed 3000rpms or 35mph up hills. Immediately after the event, the service engine light came on and the dash showed engine error codes. I took the vehicle to the dealer (Gene's Chrysler in Fairbanks Alaska). After inspection, they indicate that the magnetic surface of the engine tone wheel was delaminating and this initiated the sensor to cause a "limp mode" (mode that limits vehicle's speed). After that event, the vehicle also had trouble starting as though it was not receiving sufficient fuel. The dealer indicated that my vehicle's vin was not covered under the recall even though the problem matched NHTSA campaign number: 23V411. Stellantis’ own number for this recall is 66A. This recall is an expansion of recall 20V475. I feel that my vehicle needs to be added to this recall. Without my vehicle covered under this recall, my family is incurring the costs of a rental car until the new part arrives. The vehicle was dropped off at the dealer on August 23. The part is delayed and expected on October 15 (nearly a two month wait because of a vehicle defect that effects safety). The dealer indicated my vehicle is unsafe to drive. Why isn't my vehicle part of this recall? It is clearly the exact problem identified in the recall notice.

NHTSA ODI 11546399

The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact stated that after several attempts, he was able to restart the vehicle. The check engine warning light and the throttle control warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed, and the contact was informed that the magnetic material attached to the tone wheel had delaminated and the engine lost the ability to synchronize the injector pulses and cam timing. The contact was informed that the powertrain control module (PCM) software needed to be updated. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The contact notified the dealer and was informed that the recall repair was previously completed on the vehicle and advised the contact to notify the manufacturer. The manufacturer was notified of the failure and the contact was informed that the recall was previously completed, and the contact was responsible for all future repairs. No further assistance was provided. The failure mileage was approximately 110,000.

NHTSA ODI 11545280

The vehicle has experienced multiple Turbo underboost code causing the vehicle to be put into limp mode without any explanation, Rhyme or Reason. The vehicle once this code is tripped places the vehicle into limp mode at which time virtually all power is lost this is now happened three different times with no explanation completely randomly the last time was when pulling a trailer uphill resulting in a near crash experience and being stranded on the side of the highway I had to force reset the computer by cycling the ignition to get the code to go away there was no problems prior to this code popping up or after. When this occurs it can be extremely dangerous when at highway speeds considering that the vehicle goes into limp mode and you're no longer able to go more than 10 miles an hour let alone if you're pulling a trailer it's virtually impossible to move the vehicle and if you're going uphill on a two-lane Highway with fully loaded 18 wheelers behind you at 65 mph and you all of a sudden come to a crawl you can see how this poses a major risk for injury or accident

NHTSA ODI 11540916

high pressure fuel system completely replaced after recall and it broke down again with same symptoms.

NHTSA ODI 11533349

The vehicle loss power why I was attempting to accelerate on the highway. I observed ticking noise from the engine that progressively got louder and began knocking noise that eventually caused the vehicle to under perform. I took vehicle to dealer and they informed me of a damaged lifter in cylinder #5 the damaged cylinder camshaft.

NHTSA ODI 11532509

VEHICLE EXPERIENCES FREQUENT AND INCREASING IN FRQUENCY, EXTRAORDINARY HESITATION FROM STANDSTILL TO POWER ON. APPARENT BEGINING WAS SUBSEQUENT TO RECALL V08, EMISSIONS, JAN 2020. NOW 'UNSAFE' TO NAVIGATE NORMAL TRAFFIC BECAUSE OF THE DELAY IN RESPONSE FROM INPUT (DEPRESS ACCELERATOR) TO RESPONSE (VEHICLE MOVING AT MINIMALLY ACCEPTABLE SPEED) CONFIRMED BY SERVICE MANAGER AT DEALER. NO OTHER INSPECTIONS.NO REMEDY OFFERED. NO INDICATORS (VISUALOR AUDIBLE) MILES NOW APPRIOX 51000, ALL SERVICE DONE BY DEALER. NO ACCIDENTS OR INJURIES TO REPORT. ISSUE SIGNIFICANT AND WORSENING TOPOINT AVOID USING IT.

NHTSA ODI 11521130

The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted into neutral(N). The transmission seized, and the contact had to disconnect the battery to correct the failure. The transmission, traction control, and several other unknown warning lights were illuminated. Additionally, the windshield wipers inadvertently activated while driving. The vehicle was towed to the dealer, where the wheel speed sensor and prong on the dashboard were replaced; however, the failure recurred. The vehicle was then towed to McLarty Daniel Chrysler Dodge Jeep RAM FIAT (3709 S Thompson St, Springdale, AR 72764), where the door module, ABS sensor, and clockspring were replaced; however, the failure recurred. The vehicle was not repaired and remained at McLarty Daniel Chrysler Dodge Jeep RAM FIAT. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000.

NHTSA ODI 11520259

i was traveling about 70 mph on the highway when i hit the accelerator to go around somebody and when i did the vehicle lost power and went into limp mode. service electronic throttle and check engine light came on. took truck to the dealership and they said it was the tone ring. this problem was already a recall in 2020 for this issue but the recall just make the truck start after this malfunction happens. the tone ring is held on my magnetic components. if this tone ring fails every 50 thousand miles which is a great safety hazard as it causes the vehicle to lose power especially on the highway then this needs to be completely covered by a recall even if the issue isn't resolvable. im quoted $1,700 for the tone ring replacement and the truck has been sitting at the dealership for 2 weeks now because the part is on back order from the fact that this is happening a lot. this needs to be corrected and made right for eco diesel owners.

NHTSA ODI 11516944

The contact owns a 2015 Ram 1500. The contact stated while attempting to shift into reverse, the vehicle failed to respond. The contact stated that the check engine and the service shifter warning lights were illuminated. The contact stated she had experienced the failure twice. The contact took the vehicle to the local dealer, where it was diagnosed with needing the shifter to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 73,000.

NHTSA ODI 11504514

The recall W58. The tone ring failed and my truck shut off on highway. Dealer said I have to pay for the repair. They state that they only do the software upgrade and no mechanical repairs. How is it possible that they won’t pay for a damage they know will happen? What is the purpose of a recall if it doesn’t fix the problem?

NHTSA ODI 11503433

Driving down the interstate at normal speed 60mph. There was a loud pop and white smoke, I pulled over and the drive shaft had broke loose, the u joint broke and cracked my transfer case. Dodge has a very bad problem in these year model with this same issue.

NHTSA ODI 11476724

I backup a long side a dumpster and put in park, got out and all the sudden my truck started moving backwards and just about ran me over. If I would not have had my door open and got cought on the corner of the dumpster, it would have ran me over. So this event ended up ripping my door off, so I got it replaced out of pocket because I thought it way fault but it happened again after that. But this time I cought it in time. I just would like to see if the problem is being addressed or is it still being investigated.

NHTSA ODI 11464048

2015 RAM 1500. CONSUMER STATED THAT THEIR TRUCK WOULD NOT SHIFT INTO GEAR. THE CONSUMER STATED THE DEALER ADVISED THE ABS BRAKE MODULE NEEDED TO BE REPLACED. THE PART NECESSARY TO COMPLETE THE REPAIR WAS UNAVAILABLE. THE DEALERSHIP INFORMED THE CONSUMER THE VEHICLE WOULD NOT BE AVAILABLE UNTIL THE YEAR 2023.THE CONSUMER'S REQUEST FOR A RENTAL VEHICLE WAS DENIED EVEN THOUGH THE VEHICLE WAS UNDER WARRANTY.

NHTSA ODI 11455173

Mins after buying the dodge ram 1500 truck with only 77,000 miles on truck.. The check engine light came on and was locking itself in 4th gear and when returned to dealership they found it was the transmission shifter solenoid which was around a $700.00 to fix. I told dealership I wanted to return the truck if it was already having major issues but they said It was under 30 day warranty and reassured me that it was a great truck and fixed under warranty. Then in Feb 2022 still under 100,000 miles it started driving rough and in same day I went to get oil change and asked if they could look at the truck. Immediately they said it was deadly to drive any further and said it must be a manufacture defect because not only was the axel broke at less than 100,000 miles but the piece being the intermediate axel shaft was broke as well and needed to be replaced immediately and that this was very rare to have happen on any vehicle this early in milage.This costing us around $1000.00 to fix in autoshop. Both incidents happened 1st time mins after buying truck in Aug 2021 then second time barely 6 months later and still under 100,000 miles

NHTSA ODI 11454946