What 201 owners told NHTSA about the 2015 Nissan Murano Hybrid

IF THE MOTOR IS STARTED PRIOR TO AN ADULT PASSENGER SITTING DOWN IN THE FRONT SEAT THE PASSENGER AIR BAG IS NOT TURNED ON WHEN THERE IS NO PASSENGER IN THE SEAT AND NOTHING ELSE IN IN THE SEAT THE PASSENGER AIR BAG IS TURNED ON WHILE DRIVING. THE PASSENGER AIR BAG IS TURNED OFF WHILE STATIONARY, WHILE DRIVING AND TURNING WITH A FULL GROWN ADULT IN THE SEAT. IF YOU STOP THE VEHICLE AND TURN THE ENGINE OFF WITH THE ADULT PASSENGER REMAINING IN PLACE AND RESTART THE ENGINE THE PASSENGER AIR BAG WILL TURN ON. THIS HAPPENS EACH TIME WE DRIVE THE VEHICLE.

NHTSA ODI 10864694

PASSENGER AIR BAG LIGHT COMES ON SHOWING AIR BAG OFF WHILE PASSENGER IN SEAT. HAVE HAD IT IN SEVERAL TIMES AND CAN'T FIND PROBLEM. DO NOT FEEL COMFORTABLE TRAVELING WITH THIS PROBLEM.

NHTSA ODI 10863073

PASSENGER AIR BAG LIGHT COMES ON SHOWING AIR BAG OFF WHILE PASSENGER IN SEAT. HAVE HAD IT IN SEVERAL TIMES AND CAN'T FIND PROBLEM. DO NOT FEEL COMFORTABLE TRAVELING WITH THIS PROBLEM.

NHTSA ODI 10862422

PASSENGER SIDE AIRBAG STAYS OFF ,REGARDLESS IF SOMEONE IS SEATING ON PASSENGER SIDE. SOMETIMES IT STAYS OFF FOR 10, 15, OR 30 MINUTES, AS IF THE SENSOR DOESN'T SEEM TO ACTIVATE. AT FIRST WE THOUGHT IT WAS JUST US DOING SOMETHING WRONG ,CAUSE IT DOESN'T HAPPEN ALL THE TIME. SOMETIMES IT WORKS AND THEN SOME DAYS IT DOESN'T.IT HAPPENS WHEN DRIVING OR FIRST STARTING THE VEHICLE.WE CALLED WHERE WE BOUGHT THE CAR AND TOLD US OUR CAR WAS NOT INCLUDED IN THE RECALL, BUT THEY WILL LOOK INTO IT,SINCE WE JUST PURCHASED THIS CAR IN OCTOBER 2015.

NHTSA ODI 10862312

IR BAG DEPLOYED BUT NOT INFLATE MY WIFE, MY TWO CHILDREN 3 AND 7 AND I WERE ON I 65 N FREEWAY. AT AROUND 530AM ON WEDNESDAY, JANUARY 20, 2016 WHILE DRIVING OUR 2015 NISSAN MURANO ON ICY ROAD IN NASHVILLE, TN AREA, A SUV/TRUCK LOST CONTROL ON THE 3RD LANE (WE WERE ON THE FAST LANE) AND CAME IN FRONT OF US. MY WIFE WAS GOING 50 MPH, ON ICY ROADS, THE ROADS WERE TERRIBLY BAD. THE COLLISION WAS PRETTY HORRIFIC, CAUSING THE DEPLOYMENT OF ALL THE FRONT AIR BAGS AND SIGNIFICANT FRONT END DAMAGE. MY SERIOUS CONCERN IS: THE AIR BAG ON THE PASSENGER SIDE (WHERE I WAS SITTING) DEPLOY BUT DID NOT INFLATE, SMOKE WAS COMING OUT WITH A BAD ODOR. I BELIEVE THIS IS A MAJOR CONCERN, THIS COULD HAVE BEEN FATAL. PLEASE ADVISE WHAT OPTIONS DO I HAVE AT THIS TIME.

NHTSA ODI 10821996

PASSENGER AIR BAG IS INTERMITTENTLY DISABLED WITH PASSENGER IN PASSENGER SEAT. PROBLEM HAS REOCURED INTERMITTENTLY NUMEROUS TIMES SINCE WE PURCHASED VEHICLE (DEC 2014) HOWEVER DEALER SAYS CANNOT FIX UNTIL IT FAIL SO THEY CAN SEE IT. CODE NO FAULT FOUND IS ALL THEY WILL TELL US. DEALER HAS MADE NO ATTEMPT TO FIX PROBLEM OTHER THAN READ CODES. NO PARTS REPLACED, NO ADJUSTMENTS MADE NO TROUBLESHOOTING OF ANY KIND AS FAR AS I KNOW. NISSAN CORPORATE PREFERS TO DENY PROBLEM EXISTS. PROBLEM OCCURS WITH WIFE IN SEAT AS SHE IS FREQUENT PASSENGER. DEALER NEVER ASK HER TO SIT IN SEAT TO CHECK CODES AT THAT TIME. HAVE 6 PAGE DOCUMENT THAT NISAN PROVIDED THAT TELLS ONE HOW TO SIT IN SEAT, MORE A CYA DOCUMENT FROM NISSAN. DOC SAYS THERE MAY BE AN OBJECT PLACED UNDER THE FRONT SEAT BUT IF YOU NOTICE NISSAN ELECTED TO REMOVE THE TRIM ON 2015 MODELS THAT KEEPS THE TRASH OUT. ALSO HAVE COPY OF DECEMBER 2015 CONSUMER REPORTS THAT LIST THIS EXACT PROBLEM FOR ANOTHER NISSAN MODE, (LOWER LH CORNER). HONEST DEALERS WILL ADMIT THERE IS A PROBLEM, OURS WILL NOT! DEALER HANDS ARE TIED BY NISSAN USA AS THEY CANNOT SWAP PARTS WITHOUT CORPORATES APPROVAL. PROBLEM OCCURS JUST AFTER YOU START VEHICLE WITH PASSENGER IN PASSENGER SEAT, AIR BAG DISABLED LIGHT MAY GO OFF IN 1 MIN, 3 MIN OR 30 OR MORE MIN AS VEHICLE IS DRIVEN. CANNOT MAKE IT HAPPEN OR MAKE LIGHTT GO OFF. AM WORRIED IF WE HAVE ACCIDENT WHEN AIR BAG IS DISABLED HOW MUCH PROTECTION DOES MY WIFE HAVE OR MORE IMPORTANTLY MUCH HAS SHE LOST. PROBLEM OCCURS BOTH IN CITY AND HIGHWAY DRIVING.

NHTSA ODI 10809816

CPSC: 2015 NISSAN MURANO CONSUMER STATED THE PASSENGER AIRBAG DEACTIVATED. *SS THE CONSUMER NOTICED WHEN HIS 90 POUND WIFE SAT IN THE SEAT, THE PASSENGER AIR BAG DEACTIVATION LIGHT ILLUMINATED AND STAYED ON. THE CONSUMER STATED IT ALSO STAYED ON WHEN HE SAY IN THE PASSENGER SEAT, BUT NOT ALL THE TIME. THE DEALER STATED THE SENSORS WERE SENSITIVE TO SEATING LOCATION OF THE PASSENGER. *JB

NHTSA ODI 10807012

CPSC:I1590088A. 2015 NISSAN MURANO. CONSUMER STATED THE SEAT SENSORS HAD A DEFECT. *LN THE CONSUMER NOTICED WHEN HIS 90 POUND SON SAT IN THE FRONT PASSENGER SEAT, THE PASSENGER AIR BAG DEACTIVATION LIGHT ILLUMINATED AND STAYED ON. THE DEALER CLAIMED THE SENSORS WERE SENSITIVE TO SEATING LOCATION OF THE PASSENGER AND TO MOVE AROUND TO ACTIVATE THE PASSENGER AIR BAG SYSTEM. THE CONSUMER STATED THE PROBLEM IS STILL ONGOING. *JB

NHTSA ODI 10765689

VEHICLE WARNING LIGHT INDICATES THAT THE PASSENGER AIR BAG IS OFF WITH AN ADULT IN THE SEAT. PASSENGER MUST MOVE AROUND IN THE SEAT TO FIND A SPOT THAT TURNS THE WARNING LIGHT OFF. SOMETIMES THE PASSENGER MUST LEAVE THE VEHICLE AND RE-ENTER THE SEAT TO GET THE LIGHT OFF. EVEN WHEN THE LIGHT GOES OUT WE ARE NOT SURE THE AIR BAG WOULD DEPLOY.

NHTSA ODI 10761905

PURCHASED A NEW 2015 NISSAN MURANO PLATINUM AT END OF MAY. NOTICED RIGHT AWAY WHEN MY 95 POUND SON WOULD SIT IN FRONT PASSENGER SEAT, THE 'PASSENGER AIRBAG DEACTIVATED' LIGHT WOULD COME ON AND STAY ON. WE INQUIRED WITH OUR LOCAL DEALER AND THEY SAID EVERYTHING WAS CHECKED OUT AND OPERATING CORRECTLY. WE WERE TOLD THE NEW SEAT SENSORS WERE VERY SENSITIVE AND MY SON NEEDED TO 'MOVE AROUND' A BIT IN THE SEAT TO ACTIVATE THE FRONT PASSENGER AIRBAG. THAT NEVER WORKED. I STARTED PAYING CLOSE ATTENTION TO THE INDICATOR AND NOTICED THAT ABOUT HALF THE TIME THE FRONT PASSENGER AIRBAG WOULD DEACTIVATE WHEN I WAS IN THE FRONT PASSENGER SEAT, AND I AM 270 POUNDS! WE WERE ABOUT TO GO BACK TO THE DEALER AGAIN, WHEN WE NOTICED AN ARTICLE IN THE SUNDAY, SEPTEMBER 6, 2015 NEW YORK TIMES ABOUT THIS EXACT SAME ISSUE IN SEVERAL 2014 NISSAN MODELS, WHICH PROMPTED THIS FORMAL COMPLIANT.

NHTSA ODI 10761871

IN ABOUT HALF OF THE DRIVES PASSENGER AIRBAG OFF SIGNAL COMES UP WHEN AN ADULT PASSENGER IS SEATED IN FRONT, THIS HAPPENS FOR THE SAME PASSENGER. I WAS TOLD BY DEALER THAT THE WEIGHT LIMIT IS SET AROUND 120LBS WHICH SEEMS TO HIGH FOR SMALL ADULTS, FEMALES ESPECIALLY. THIS CREATES A SAFETY HAZARD AS WE ARE USING THE VEHICLE WITH PASENGER AIRBAG TURNED OFF HALF THE TIME.

NHTSA ODI 10759826