What 201 owners told NHTSA about the 2015 Nissan Murano Hybrid

The sunroof shade glue or fasteners have released and fallen down hanging from the headliner causing obstructed view through rear window.

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The CVT unit shutters, lurches, and slips out of gear ratios when acceleration. There is violent jerking when pondering at low speeds and it even causes the engine to stall when coming to a halt in drive mode. Nissan knows the problem and others have served Nissan with a Class action lawsuit to remediate the issue with the CVT unit. The check engine warning light illuminates when the issue arises. Nissan has not submitted a recall request.

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At low speed car bucks After rain or during humidity’, interior lights flicker uncontrollably

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The sunshade has dropped down into the car. There was no warning and appears to be a common problem with Nissan. There was a recall for this same issue on a different model. It was looked at at the dealership and the repair is outrageous and a common problem with the Murano.

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Sunroof exploded while driving down the highway. There was a loud explosion sound. Nothing struck the vehicle. I wasn't sure what had caused the sound, but when I pulled off the road, I noticed that sunroof was shattered and had exploded.

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I wrote this to Nissan. They called me and said there is no recall for this and not under warranty so nothing they can do. They mentioned submitting issue to this site: "2015 Murano, water leak that collects on the floor of the driver's side front and back and trunk in the area of the spare tire. Couldn't figure out why for 2 years. Finally took to auto body place tried flushing out moon roof drain. Okay for a month then 2 days of downpours & all 3 areas had lakes in them. Musty/moldy smell was so bad I had to rip out all of the carpeting of the car in those areas & had a pro car detailer do an ozone treatment & detailing. Hopefully the mold issue is a little better after this & scrubbing everywhere in the car w/ Clorox/water mix. The smell seems better and we are able to garage it now, but still can’t drive the car in heavy rains, WHICH IS RIDICULOUS. Since this is an obvious manufacturer defect, and not from normal wear & tear of driving a car, in this happening and causing all of this damage to my car, even though I am not under warranty as I have 109,000 miles on the car, Nissan needs to fully take care of this issue for me for free and repay me the $150 for what the autobody place did and $150 for the detailing and then a guarantee that I will not have water issues from there. Replacing the carpeting and making sure I have no mold issues in the car moving forward needs to be part of this as well, as my wife has asthma and this is beyond ridiculous with the health issue concerns caused by this manufacturer defect. This is also ridiculous that I have to cut and rip the carpets out of my car and have mold issues with such a large company that should have put a recall out on this defect years ago. I now see complaints all over the internet about this same issue for this same model and year car, with no resolution from Nissan from any that I saw of other people having the same issue and trying to fix the issue themselves. How can there not be a recall to fix this?"

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Nissan's CVT transmission dies on highway at ODO=72K miles, a well known issue similar to other Nissan's models. I had to replaced the CVT transmission at $6K. Nissan should at least gives clear instruction that CVT transmission oil to be replaced at 30K mile in the owner manual. At least two Nissan's models had recalls due to the same CVT transmission failure. Why not include other models with the same issues to protect the consumers?

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I took my vehicle to jack Ingram nissan on 1/26/2023 because the car started, jerking, stalling, shuddering, hesitating, and premature transmission failure. They told me at Jack Ingram nissan that my CVT transmission was bad. I just had the CVT transmission flushed in May 2022 and nothing was wrong wit my transmission then. My vehicle only has 90,200 miles on it so nothing should be wrong with the transmission. It has been reported that several complaints about the CVT Transmission in Nissan Muranos and several other nissan models go bad when the car does not have 100,000+ miles on them. Nissan dealers ships refuses to take the necessary steps and make the necessary repairs for this ongoing problem with there CVT Transmissions.

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Seat belt may be defective as it is very difficult to fasten. I think if I were to get into an accident it would fail. I bought the car in 2016 and it seems Nissan may have used a poor design.

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The transfer case need to be replaced. I took my vehicle to the dealer a few months ago and they told me I had a leak but didn't know where it was coming from. I took it back to the dealer yesterday 12/16/22 and they told me where the leak is coming from. The cvt fluid is leaking from the lh axle seal. Murano owners have been complaining about this same issue. The dealership is charging me $712.59 for an issue that I didn't cause. The dealership need to fix this for free because this issued happened during the making of the vehicle and shouldn't fall on the buyer.

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The door locks for this vehicle are unreliable. I have had to replace all 4 on this vehicle and many other locks on my previous 2 Murano vehicles. They will not lock/unlock reliably. Sometimes they will not unlock when exiting the vehicle. They cannot be counted on in an emergency to unlock.

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The transmission started going out going around a corner passing a semi on a canyon road. There are thousands of reports of transmission issues with this year and model. Brakes shake and act like they will not engage.

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The front radar obstruction light on my 1025 Nissan Murano has occasionally come off and on in bad weather (to be expected) and under normal driving conditions. I have had to have it are-aligned previously. Recently however, the light started coming on and off when I was stopped or in park. It would clear when I started driving. Eventually it would start coming on and stay on for very long stretches of time. I brought the car in to be looked at and was told I needed a new sensor for approximately $1500. I got no other explanation. I have seen hundreds, if not thousands of complaints about these sensors going bad. I even found a recall campaign (NTB19-033/A) for the exact problem. I was told this is a service campaign and it seemed as if it was at the dealerships discretion to follow the campaign. I am not sure if the manufactured date was even looked at as stated in the campaign. I have had numerous occasions where I have been using cruise control on the highway and all of a sudden the car starts slowing down without my immediate knowledge. There is no way to bypass this sensor in order to use cruise control either. I feel that this issue is a safety concern and the part should be recalled.

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Light smoke coming from the exhaust became more over a couple days. Had to replace head gaskets.!!!$$$$ and sensors. Its a 2015 with 65k miles. I've noticed this is a problem with nissan Suv's lately which is sad. A friend of mine has a 2019 pathfinder and the same thing is happening to hers! I know things happen but this was a huge repair! And who has money for that.

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A seal around the taillight was not properly sealed which caused rainwater to leak in the car's side body corroding the body harness and control module. Nissan Consumer Affairs is refusing to address the issue. The trunk hatch now pops open on its own and the car alarm goes off randomly making it extremely unsafe and undrivable.

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The contact owns a 2015 Nissan Murano. The contact stated while driving approximately 70 MPH, the vehicle inadvertently started stalling. The contact also stated she parked the vehicle momentarily and then started driving approximately 15 MPH, and the vehicle inadvertently stopped. The contact was unable to shift the vehicle to neutral(N). The contact and a friend were able to shift the vehicle to the drive(D). There were no warning lights illuminated. The contact stated that the vehicle was towed back to the residence. The contact was notified by an independent mechanic of a power train Bulletin; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 62,000. The contact stated that the issue occurred again in June. The vehicle was taken to a Nissan dealership to be diagnosed and the mechanic was unable to repeat the issue. The vehicle was also taken to Cochran West Hills for a service appointment. The alternator was replaced but the issue still occurred.

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This car has had electrical issues from 2016 it's all in the carfax and it's caused me 2 accidents in less than 6 months and 1st was the car wouldn't stop like it's supposed to and it seemed like the assisted braking sometimes would kick in and out...then 2nd one air bag deployed with airbag turned off

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Transmission code P171F1 CVT Judder (C/V Inspection) at 93,000 miles. Took it to the dealership due to rough idling when stopped at stoplights. Nissan is recommending a full transmission replacement at a cost of over 6K. This code does not cause the check engine light to come on and unknowlingly could leave someone stranded in the middle of traffic. This car has never missed a scheduled service and has been meticulously cared for over the years and should not have this type of problem at this mileage.

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The CVT translation is slipping and jerking at 1000 rpms. I took it Nissan and even though they increased the warranty on their cvt transmission, this one they do not want to cover,and don’t say why.

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CVT transmission suddenly began sputtering on acceleration from a stop, which put me at risk of causing a collision, since it was not reliable to pull out into traffic. The dealership confirmed that the CVT transmission needed replaced (which it was at my expense). The problem first appeared in 11/2021 (got it fixed in 12/21) and no warning lights came on.

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The sunroof firmware programing failed and did not properly close the sunroof. There was no visible gap or signs of failed sealing. Recently, Southern California was hit with two storms. Unfortunately, the vehicle became flooded due to leaking in the sunroof because it did not close properly. The safety of my passenger and myself were put at risk as the dashboard filled with water, hence compromising airbag safety and electronic components. No error or check lights were illuminated. The vehicle has been inspected by both the dealership and my auto insurance representative. There were zero warning lamps, messages, nor symptoms. Had the sunroof firmware been properly coded, this never would have happened.

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CVT transmission would struggle at low speeds, it would feel like it was jumping or getting caught on something. No check engine light or other error codes would display. Dealership insisted nothing was wrong. After 3rd check in 6 years, they finally got an error code and determined we needed a replacement.

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Here is my experience: I purchased a 2015 Nissan Murano new in July 2015. My CVT transmission failed and was replaced under warranty by Nissan in June 2019 at 52,000 miles. Today 11-29-21, at 62,100 miles, my transmission failed again due to the transmission oil/cooler/radiator assembly failing to cause the cooling fluid and the transmission fluid to mix, resulting in having to replace the Transmission, Radiator, and associated assemblies for $6,600!

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My car would jerk/chug at about 20 mph and it just kept getting worse as time went on. On 11/17/21 it wouldn’t drive or go over 10 mph. And today 11/19/21 it won’t even start!! I am now getting it towed to a ln auto place.

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On several occasions while the car is being driven, the transmission goes into neutral by itself and stops responding to the throttle without any warning. This puts drivers at serious risk since the car while following its inertial movement must move to the side of the road or it could stop in the middle of the lane. According to the car's maintenance record, the transmission was replaced in 2017 however it failed again in 2021. The car was taken to the dealer for diagnosis and his recommendation was to repair the transmission at my own cost of $ 4000.

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