Sep 26, 2015SteeringSuspension
MY BRAND NEW NX200T CONSTANTLY PULLS TO THE RIGHT. WHILE AT HIGHWAY SPEEDS WHEN COMMUTING TO WORK I CONSTANTLY HAVE TO KEEP PRESSURE ON MY STEERING WHEEL PULLING IT LEFT IN ORDER TO KEEP MY CAR GOING IN A STRAIGHT LINE ON ANY ROAD. I HAVE BEEN TO THE DEALER TWO TIMES AND BOTH TIMES THEY HAVE TOLD ME IT'S THE WAY THE CAR IS. THEY BLAME ON TORQUE STEER BUT THIS ALWAYS VEERS TO THE RIGHT UNDER ACCELERATION OR NOT. IT'S MUCH WORSE UNDER ACCELERATION BUT IT'S ALWAYS DRIFTING TO THE RIGHT. WHEN I ASKED THEM TO CHECK ALIGNMENT THEY HAD AN ISSUE CHECKING IT BECAUSE IT WAS SO NEW. I HAVE BEEN DRIVING THE CAR LIKE THIS FOR THE LAST COUPLE OF MONTHS AND IT IS GETTING WORSE. I CAN'T EVEN HAVE IT CHECKED BY AN OUTSIDE MECHANIC OR SUSPENSION PLACE BECAUSE NO ONE HAS THE SPECS FOR MY CAR IN THEIR ALIGNMENT MACHINES. AT FIRST I THOUGHT THAT'S JUST THE WAY THE CAR IS BECAUSE THE DEALER CONVINCE ME BUT IT'S GETTING TIRESOME CONSTANTLY PULLING THE STEERING WHEEL LEFT TO GO STRAIGHT. WHEN I SAW THE OTHER TWO COMPLAINTS FROM DIFFERENT STATES I KNEW SOMETHING IS UP WITH THIS CAR. I HOPE LEXUS COMES OUT WITH A FIX SOON BECAUSE IT'S GETTING SCARY TO DRIVE MY CAR
NHTSA ODI 10777876
Jul 8, 2015SteeringWheels
I PURCHASED A BRAND NEW LEXUS NX200T F SPORT AWD ON JUNE 16, 2015 AT 145 MILES. ON JUNE 18, 2015, A FRIEND SUGGESTED THAT I TOOK THE CAR FOR A LONGER HIGHWAY TEST DRIVE AND DISCOVERED THE CAR IS STEERING OFF TO THE RIGHT ON HIGHWAY 15 FROM LAS VEGAS, NV TO PRIMM, NV. I CONTACTED THE DEALERSHIP AND RETURNED THE VEHICLE. ON JUNE 22, LEXUS OF LAS VEGAS CALLED AND SAID THAT THEY HAVE REPLACED LOWER CONTROL ARM AND SAID THAT THE ALIGNMENT IS WITHIN RANGE. ON JUNE 23, I RETURNED THE VEHICLE AND COMPLAINING THE CAR IS STILL STEERING OFF TO THE RIGHT. ON 27TH, I WENT TO PICK UP THE CAR, LEXUS SAID EVERYTHING WORKS JUST FINE BUT THERE WAS NO REPORTS GIVEN. ON JUNE 30, I TOOK MY CAR TO THIRD PARTY ALIGNMENT RECOMMENDED BY FIVE OTHER MECHANICS TO SEEK A SECOND OPINION ABOUT THE ALIGNMENT OF MY VEHICLE. THE 4 DIFFERENT SHOP MECHANICS TEST DROVE ALONG WITH A ALIGNMENT SHOP SAID THIS CAR'S ALIGNMENT IS NOT PERFECT. ON JUNE 30, I TOOK THE CAR BACK TO THE DEALERSHIP. THE DEALERSHIP IS REFUSING TO DO ANY ALIGNMENT ADJUSTMENT WITHOUT LEXUS CORPORATE INVOLVE. I MUST WAIT UNTIL AUGUST 12. IN THE MEAN TIME, I AM RISKING MYSELF AND GENERAL PUBLIC'S SAFETY TO DRIVE A CAR WITH AN ALIGNMENT ISSUE. IS THERE SOMEONE WHO WILL BE WILLING TO HELP?
NHTSA ODI 10732722