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What 4 owners told NHTSA about the 2015 Lexus IS 350

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (4)Fuel system (2)Electrical system (1)Visibility & wipers (1)

Newest first · 4 complaints

Sep 14, 2020Electrical system

I HAD BEEN HAVING MY 2 FRONT DOOR LOCKS WORKING PROPERLY ON AND OFF. JUST RECENTLY BOTH DOORS WILL NOT LOCK OR UNLOCK USING BUTTONS INSIDE OR ON THE KEY FOB. IT SEEMS TO BE A HUGE PROBLEM WITH TOYOTA AND LEXUS.

NHTSA ODI 11354829

Jun 2, 2020Fuel system

TL* THE CONTACT OWNS A 2015 LEXUS IS 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED AN UNKNOWN DEALER WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

NHTSA ODI 11326993

Aug 27, 2018Visibility & wipers

MY CAR WAS IN PARKING STRUCTURE WHEN I WALKED OUT TO MY CAR FOR LUNCH, OPENED CAR DOOR AND NOTICED GLASS SHARDS ON CENTER CONSOLE. LOOKED UP AT SUNROOF TO FIND THAT IT WAS COMPLETELY SHATTERED. LOOKED OVER VEHICLE TO SEE IF SOME OBJECT HAD FALLEN ON TOP OF VEHICLE, BUT AFTER NOTICING THAT GLASS SUNROOF WAS INTACT & BUBBLED UPWARD, IT BECAME CLEAR THAT GLASS HAD SHATTERED (I.E IMPLODED) FROM WITHIN THE VEHICLE.

NHTSA ODI 11122862

Jun 28, 2018Fuel system

VIN # RECALL FOR GAS FIRES IN ENGINE

NHTSA ODI 11104522

Working with the data? Download all 4 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2015 Lexus IS 350 verdict →