Home · 2015 Lexus Ct200h · Complaints

What 16 owners told NHTSA about the 2015 Lexus Ct200h

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (16)Crash / fire / injury (4)Brakes (9)Electrical system (6)Airbags (2)Electronic Stability Control (esc) (2)Driver assistance (1)Fuel system (1)Lights (1)Speed control (1)Steering (1)Transmission & drivetrain (1)

2 of 16 complaints match · Electrical system · crash/fire/injury only · clear filters

Dec 16, 2020SteeringElectrical systemCrash1 injury

MY VEHICLE WAS IN AN ACCIDENT ON THE FREEWAY WHEN MY STEERING WHEEL STARTED TO WIGGLE- WITHIN 3 SECONDS MY STEERING WHEEL VIOLENTLY STEERING LEFT TO RIGHT UNCONTROLLABLY THAT CAUSED THE VEHICLE TO SPIN OUT OF CONTROL ON THE FREEWAY CAUSING A TOTAL LOSS COLLISION. MY VEHICLE HAS BEEN SERVICED PRIOR TO THE ACCIDENT AT LEXUS OF BEVERLY HILLS AT JIM FAULK- DID A FULL SERVICE INSPECTION, TIRE ROTATION TO MAKE SURE SAFELY OF THE VEHICLE. THE VEHICLE IS ALSO STILL UNDER WARRANTY. NEED INVESTIGATION FROM LEXUS WHAT CAUSED THE VEHICLE MALFUNCTION JTHKD5BH3F224391 C1214 TOYOTA MEANING THE BRAKE BOOSTER WITH MASTER CYLINDER (SKID CONTROL ECU) MONITORS THE HYDRAULIC CONTROL SYSTEM. THE BRAKE BOOSTER WITH MASTER CYLINDER (SKID CONTROL ECU) SETS THE OBDII CODE WHEN THE HYDRAULIC CONTROL SYSTEM IS NOT TO FACTORY SPECIFICATIONS. AN ANALYST HAS PULLED THE CDR OF THE VEHICLE STATING THE VEHICLE MALFUNCTION OF THE LEXUS THAT CAUSED THE ACCIDENT- NEED INVESTIGATION WHY THE VEHICLE DID NOT ALERT ME ANY MAINTENANCE MESSAGES, WHY THE DEALERSHIP DID NOT ALERT ME ANY PRECAUTIONS ON THE MALFUNCTION OF THE VEHICLE. THE CAR ACCIDENT RESULTED IN THE FREEWAY SHUTTING DOWN, COULD HAVE HARMED MANY PEOPLE DUE TO THE VEHICLE LOSING CONTROL WITHOUT ANY NOTICE THANK YOU FOR YOUR TIME

NHTSA ODI 11383832

Aug 27, 2017Electrical systemLightsFire

BOTH HEADLAMPS WENT OUT WITH 1 WEEK OF EACH OTHER. REPLACED WITH SYLVANIA H11 XENON BULBS AS RECOMMENDED BY AUTOZONE WEBSITE AS COMPATIBLE. INSTALLED BOTH LIGHTS, VERIFIED THEY WORKED, DROVE APPROXIMATELY .5 MILES TO STOP FOR LUNCH. TURNED OFF CAR AND ENTERED RESTAURANT. APPROXIMATELY 5 MINUTES LATER, SOMEONE YELLED A CARS ON FIRE. FRONT OF MY CAR WAS ENGULFED IN FLAMES. FIRE DEPARTMENT SAWED HOOD OFF AND DISTINGUISHED FLAMES. CAR WAS A TOTAL LOSS. LEXUS DEALER SERVICE REP SCOLDED ME THAT I SHOULD NEVER UT AFTER MARKET BULBS IN THEIR CARS, TO WHICH I POINTED OUT THAT MAYBE THEIR MANUAL SHOULD STATE SUCH A FACT. I BELIEVE THERE IS SOME SURGE ISSUE THAT CAUSED BOTH MY HEADLAMPS TO GO OUT IN THE FIRST PLACE AND THAT THE SYLVANIA BULBS RAN HOTTER THAN THE OEM BULBS WHICH TRIGGERED THE FIRE. LEXUS WILL NOT SHARE WITH ME THE PICTURES PROVING BOTH BULBS WERE IN STALLED INCORRECTLY AND I HAVE A HARD TIME BELIEVING THAT SINCE U HAVE TO INSERT AND TURN THE BULBS - I WOULD HAVE SEEN IF THEY WEREN'T IN CORRECTLY. THE CAR HAS SINCE BEEN SOLD OFF BUT AUTOZONE CAME OUT AND TOOK THE BULBS AND WIRING TO THEIR 'LAB'. THERE'S NO OTHER PLAUSIBLE REASON FOR THE FIRE OTHER THAN THE BULBS....

NHTSA ODI 11019923

Working with the data? Download all 16 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2015 Lexus Ct200h verdict →