May 3, 2024Electrical systemBrakes
received CUSTOMER SUPPORT PROGRAM 24LE01 NOTIFICATION for issues related to Brake Booster and Brake Booster Pump Assemblies. Indicator lights, such as Master Warning Light (Yellow) and SLOP Indicator (Yellow) have appeared while reversing out of a parking spot when no water puddles are present and moving foward (clear day/road) where the vehicle doesn't catch the gear to move initially. Once braking, the system seems to reset itself and allows for a "normal drive". The experience is intermittent, and not often- the dashboard warning lights come on infrequently and is not consistent. Lexus Dealer/Service Shop advised a charge of $145 to look for diagnostic codes C1391, C1252, C1256, C1253. If they find these codes, then they will check the extended warranty to determine if they will charge you or not under their customer support program which really doesn't tell the car owner one way or another. The service adviser said only a Lexus authorized dealer can check for the diagnostic codes and can't be obtained from a traditional code reader at retail outlets such as Autozone, or OReilly, etc. The issues with the Brake Booster and Brake Booster Pump Assemblies sounds like a critical issue with deadly affects if not looked into. The method of the dealer seems shady to get this looked at and for a price to be passed on to the car owner.
NHTSA ODI 11586879
Apr 11, 2024Transmission & drivetrainElectrical systemFuel system
The following two events happened during the first week of April 2024 EVENT #1: While driving at 65 MPH on a freeway, the car decelerated and failed to travel above 40 MPH. Simultaneously, three warming lights appeared on the dash: a yellow triangle, the check engine light and a "CHECK HYBRID SYSTEM" warning. EVENT # 2: Same symptoms and dash displays as event number one while traveling at 40 miles up a hill.
NHTSA ODI 11582492
Jan 23, 2024Electrical systemBrakes
Brake master cylinder/accumulator failure occurred and multiple lights (ABS/TCS/(!)/BRAKE) appeared on the instrument cluster. Brake pedal response drastically decreased resulting in potentially extremely dangerous situation occurring while the vehicle is in motion
NHTSA ODI 11567139
Dec 16, 2020SteeringElectrical systemCrash1 injury
MY VEHICLE WAS IN AN ACCIDENT ON THE FREEWAY WHEN MY STEERING WHEEL STARTED TO WIGGLE- WITHIN 3 SECONDS MY STEERING WHEEL VIOLENTLY STEERING LEFT TO RIGHT UNCONTROLLABLY THAT CAUSED THE VEHICLE TO SPIN OUT OF CONTROL ON THE FREEWAY CAUSING A TOTAL LOSS COLLISION. MY VEHICLE HAS BEEN SERVICED PRIOR TO THE ACCIDENT AT LEXUS OF BEVERLY HILLS AT JIM FAULK- DID A FULL SERVICE INSPECTION, TIRE ROTATION TO MAKE SURE SAFELY OF THE VEHICLE. THE VEHICLE IS ALSO STILL UNDER WARRANTY. NEED INVESTIGATION FROM LEXUS WHAT CAUSED THE VEHICLE MALFUNCTION JTHKD5BH3F224391 C1214 TOYOTA MEANING THE BRAKE BOOSTER WITH MASTER CYLINDER (SKID CONTROL ECU) MONITORS THE HYDRAULIC CONTROL SYSTEM. THE BRAKE BOOSTER WITH MASTER CYLINDER (SKID CONTROL ECU) SETS THE OBDII CODE WHEN THE HYDRAULIC CONTROL SYSTEM IS NOT TO FACTORY SPECIFICATIONS. AN ANALYST HAS PULLED THE CDR OF THE VEHICLE STATING THE VEHICLE MALFUNCTION OF THE LEXUS THAT CAUSED THE ACCIDENT- NEED INVESTIGATION WHY THE VEHICLE DID NOT ALERT ME ANY MAINTENANCE MESSAGES, WHY THE DEALERSHIP DID NOT ALERT ME ANY PRECAUTIONS ON THE MALFUNCTION OF THE VEHICLE. THE CAR ACCIDENT RESULTED IN THE FREEWAY SHUTTING DOWN, COULD HAVE HARMED MANY PEOPLE DUE TO THE VEHICLE LOSING CONTROL WITHOUT ANY NOTICE THANK YOU FOR YOUR TIME
NHTSA ODI 11383832
Aug 27, 2017Electrical systemLightsFire
BOTH HEADLAMPS WENT OUT WITH 1 WEEK OF EACH OTHER. REPLACED WITH SYLVANIA H11 XENON BULBS AS RECOMMENDED BY AUTOZONE WEBSITE AS COMPATIBLE. INSTALLED BOTH LIGHTS, VERIFIED THEY WORKED, DROVE APPROXIMATELY .5 MILES TO STOP FOR LUNCH. TURNED OFF CAR AND ENTERED RESTAURANT. APPROXIMATELY 5 MINUTES LATER, SOMEONE YELLED A CARS ON FIRE. FRONT OF MY CAR WAS ENGULFED IN FLAMES. FIRE DEPARTMENT SAWED HOOD OFF AND DISTINGUISHED FLAMES. CAR WAS A TOTAL LOSS. LEXUS DEALER SERVICE REP SCOLDED ME THAT I SHOULD NEVER UT AFTER MARKET BULBS IN THEIR CARS, TO WHICH I POINTED OUT THAT MAYBE THEIR MANUAL SHOULD STATE SUCH A FACT. I BELIEVE THERE IS SOME SURGE ISSUE THAT CAUSED BOTH MY HEADLAMPS TO GO OUT IN THE FIRST PLACE AND THAT THE SYLVANIA BULBS RAN HOTTER THAN THE OEM BULBS WHICH TRIGGERED THE FIRE. LEXUS WILL NOT SHARE WITH ME THE PICTURES PROVING BOTH BULBS WERE IN STALLED INCORRECTLY AND I HAVE A HARD TIME BELIEVING THAT SINCE U HAVE TO INSERT AND TURN THE BULBS - I WOULD HAVE SEEN IF THEY WEREN'T IN CORRECTLY. THE CAR HAS SINCE BEEN SOLD OFF BUT AUTOZONE CAME OUT AND TOOK THE BULBS AND WIRING TO THEIR 'LAB'. THERE'S NO OTHER PLAUSIBLE REASON FOR THE FIRE OTHER THAN THE BULBS....
NHTSA ODI 11019923
Apr 24, 2017Electrical systemBrakes
BRAKE ACTUATOR SQUAWKING BRAKES MAKE A SQUAWKING NOISE WHEN COMING TO A COMPLETE STOP. THE BRAKE PEDAL VIBRATES DURING THIS TIME. LEXUS OF EL CAJON IS REFUSING TO ACKNOWLEDGE THIS ISSUE EVEN AFTER A DIAGNOSTICIAN RECREATED THE EVENT DURING A TEST DRIVE.
NHTSA ODI 10980326