Jan 31, 2025Steering
The contact owns a 2015 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the front end. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V840000 (Steering); however, the part to do the recall repair was not yet available. The vehicle was taken to an independent mechanic who determined that the failure was due to the suspension and that the rods were cracked on both ends of the vehicle. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 120,632. VIN tool confirms parts not available.
NHTSA ODI 11639837
Jan 29, 2025Steering
The contact owns a 2015 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 24V840000 (STEERING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI 11639486
Jan 27, 2025SteeringSuspension
The contact owns a 2015 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 24V840000 (STEERING); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while accelerating from a stop light and driving approximately 15 MPH, the driver’s side wheel collapsed rendering the vehicle undrivable. The vehicle was towed to the local dealer who diagnosed that the front driver’s side suspension knuckle had detached from the suspension arm. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 54,000. VIN tool confirms parts not available.
NHTSA ODI 11638703
Jan 27, 2025Steering
The contact owns a 2015 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the front end of the vehicle. The suspension warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V840000 (Steering). The VIN was included, but parts were not yet available for the recall repair. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown. VIN tool confirms parts not available.
NHTSA ODI 11638857
Jan 24, 2025SteeringSuspension
The contact owns a 2015 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, there was an abnormal knocking sound coming from the front end of the vehicle. The service vehicle warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle however, the cause of the failure was not provided. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V840000 (Steering); the VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 108,000.
NHTSA ODI 11638351
Jan 20, 2025SteeringWheels
There is a crack in the knuckle on the drivers side
NHTSA ODI 11636994
Jan 14, 2025Steering
The contact owns a 2015 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 24V840000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI 11635835
Jan 7, 2025Steering
The contact's wife owns a 2015 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 24V840000 (Steering); however, the part to do the recall repair was not yet available. The contact stated upon inspecting the vehicle, the contact became aware that the front suspension knuckles were cracked. The vehicle was taken to the local dealer, where it was diagnosed and determined that the front suspension knuckles needed to be replaced; however, the vehicle had not been repaired and remained with the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,000. VIN tool confirms parts not available.
NHTSA ODI 11634677
Jan 3, 2025Steering
The contact owns a 2015 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 24V840000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at approximately 65 MPH, there was an abnormal popping sound from the driver's side front wheel well. The contact stated that the abnormal sound occurred while driving over a deformation in the road surface. The contact was not aware of any warning lights being illuminated. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact visually inspected the driver's front tire wheel well and became aware that the front suspension upper knuckle had fractured approximately 2-inches long with a gap of two millimeters at the upper part of the suspension knuckle where the control arm was bolted to the knuckle. The failure mileage was approximately 135,000. VIN tool confirms parts not available.
NHTSA ODI 11633812
Jan 2, 2025Suspension
My Land Rover, Range Rover has a confirmed cracked knuckle but dealership is unwilling to fix it.
NHTSA ODI 11633690
Dec 31, 2024Steering
The contact owns a 2015 Land Rover Range Rover. The contact stated while driving at an undisclosed speed, the message “Suspension Failure” was displayed. The contact received notification of NHTSA Campaign Number: 24V840000 (Steering); however, the part to do the recall repair was unavailable. The vehicle was towed to the dealer where it was diagnosed and determined that the front suspension upper knuckle joint was cracked, causing the suspension arm to fail. The vehicle was not repaired due to the parts not being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 71,000. VIN tool confirms parts not available.
NHTSA ODI 11633400
Dec 13, 2024SteeringSuspension
The right front suspension knuckle cracked and separated from the upper control arm and when the knuckle cracked it damaged the right front axle, right front strut and height sensor. Bear Valley Service (Land Rover specialists) replaced the right front suspension, knuckle, control arm, axle, air spring and height sensor. Fortunately it happened while backing out of my driveway/turning into the street and not while I was driving on the interstate, it could’ve been catastrophic. Also fortunate that it didn’t happen the night before while driving on the interstate. The vehicle was not inspected by the manufacturer, police or insurance company. I found out about the NHTSA Recall Number 24V-840 on 12/11/24 so I took my 2015 Range Rover to Land Rover in Atlanta, GA that day. They did not inspect the vehicle, they stated they were waiting on more information regarding the recall. No warnings whatsoever.
NHTSA ODI 11630548
Nov 25, 2024Steering
The contact called on behalf of his daughter whom owns a 2015 land Rover Ranger Rover. The contact stated that his daughter brought her vehicle to a local dealer for service where the contact was advised that her vehicle was not drivable due to the knuckle being cracked. The vehicle was not repaired. The manufacturer was notified of the failure. The contact had not experienced a failure. The contact stated that the symptoms experienced relate to those of NHTSA campaign number 24V840000 (STEERING) However her vehicle was not included in a recall.
NHTSA ODI 11627280
Nov 21, 2024Suspension
Subject: Recall Complaint – Complaint No. 24V840000 / Land Rover Recall N759 Vehicle Information: 2015 Land Rover Range Rover Sport Issue Description: I discovered a crack in the passenger-side steering knuckle of my vehicle, caused by a manufacturing defect where the bolt was over-torqued. This defect risks catastrophic steering failure, potentially leading to a severe accident. While this issue is part of a recall in Canada and similar recalls for other Land Rover models (Discovery Sport, Evoque) exist in the U.S., my vehicle has not been included in the U.S. recall. Service Attempt: Land Rover of Huntington refused to honor the recall, citing my VIN’s exclusion, and quoted over 9,000 for repairs. I escalated the issue to Rey Rodriguez, an executive specialist with Land Rover North America, but was told: "You have reached the highest level within Land Rover North America... your VIN is not part of the recall, and no further reconsideration will occur." Safety Concern: This defect can go unnoticed, putting drivers at risk of steering failure and fatal accidents. Land Rover's refusal to address this known safety issue endangers consumers. Request: I urge the NHTSA to investigate this matter and include the 2015 Range Rover Sport in the recall to ensure driver safety. Attachments: Supporting documents are provided.
NHTSA ODI 11626594
Nov 14, 2024Suspension
The following were sent to JLR for comment - this is a documented safety issue and the fact that they have not made this a recall in the US is appalling - please force their hand. To whom it may concern: Please pass this email to the appropriate person and have them contact me so we can have an intelligent conversation regarding why the exact issue my vehicle is experiencing is recalled in the UK and Canada, but not in the US. This is a well documented failure that JLR is clearly aware of as stated in the attached N759 recall. My vehicle, VIN: [XXX] , is currently at Ray Catena Jaguar of Marlboro for replacement of a cracked steering knuckle, image attached, that JLR is refusing to cover. JLR's liability in this case is black and white. Please call or email at your earliest convenience. [XXX] Best - [XXX] 2nd email: Please contact me at your earliest convenience to discuss further. An image of my failure and the UK recall notice are attached for reference just in case they did not make it through to you from my initial email. Nobody at the dealership will discuss openly what is clearly a dangerous manufacturer's defect that has already been recognized and addressed in other countries. I encourage you to simply google "L405 knuckle failure" - this is not an isolated incident and a failure at speed could be absolutely catastrophic. I have an aftermarket warranty that thankfully covered most of the cost to replace the cracked knuckle, but they would not replace the driver side as it has not yet cracked. I currently had to pay the following expenses out of pocket to address this issue: $503.66 - balance after 3rd party warranty coverage $382.17 - rental car while car was at dealer for repair INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI 11625197
Nov 3, 2024Suspension
Both front knuckles found to have cracks in the aluminum casting where the upper control arm mounts to the knuckles. Failure of this portion of the knuckle will result in complete loss of control of the car. This problem is well documented in other L494 and L405 Range Rovers with recalls currently active in other countries where these car were sold. The components have not been inspected by 3rd party as of yet due to safety concerns with transporting the vehicle to locations. No warning lamps or noises were present as there is no way for the vehicle to detect this failure which only occurs catastrophically without warning. Photos attached are of both knuckles with cracks.
NHTSA ODI 11623341
Oct 23, 2024Suspension
After having my vehicle in for service, 64000 mile maintenance, new front brakes and rotors, and new air struts, at Jaguar Land Rover Raleigh, I was inspecting the completed work after driving the vehicle home and noticed a large crack in the front left steering knuckle where it connects to the upper control arm. I immediately called to have the vehicle towed to the shop. If that component had failed while driving the result could have been catastrophic at highway speed. I could have lost control of steering and the wheel could have completely come off causing significant damage and endangering the life of myself and children. This specific component has been recalled by Jaguar Land Rover in both the United Kingdom and Canada for defective parts susceptible to failing. The recall is specifically for MY 15 and 16 Range Rovers. I suspect that this issue may be more prevalent than the VINs covered. The vehicle has been inspected at the dealership and they have not noted that failure modality. There were no other symptoms, faults or warning messages. I am glad I did a thorough visual inspection to cease driving the vehicle immediately.
NHTSA ODI 11621598
Oct 11, 2024Suspension
Both the right and left suspension knuckles were cracked. This represented a potentially very dangerous situation if either knuckle had broken at high speed.
NHTSA ODI 11619360
Oct 9, 2024Engine
The contact owns a 2015 Land Rover Range Rover Sport. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000.
NHTSA ODI 11618892
Oct 7, 2024Steering
The contact owns a 2015 Land Rover Range Rover. The contact stated that while conducting a visual inspection of the vehicle, the contact became aware that the steering knuckle was fractured. The dealer was notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 93,000.
NHTSA ODI 11618568
Oct 4, 2024SuspensionTransmission & drivetrainBody & structure
My car has manufacturer defect / crack on steering knuckle. There has been recall in UK and Canada. Why not in states? Driving with crack / defect in steering knuckle is extremely dangerous. It has been proven that this has caused by over tightening the nut bolt. There are so many land rovers have this reported issues. Here is link: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI 11618096
Oct 4, 2024Steering
The contact owns a 2015 Land Rover Range Rover Sport. The contact stated that while making right turns on several occasions, the vehicle lost power steering functionality. The vehicle was taken to an independent mechanic where it was diagnosed that the steering knuckle had cracked and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 155,000.
NHTSA ODI 11618102
Sep 26, 2024Suspension
Car has been babied all its life but I recently started hear creaking and popping noises from front of car. Took it to my local shop as I have extended warranty and they looked and inspected and found that the car has a crack in the steering knuckle and said it is not safe to drive. After we all did some research it looks like most 2014-17 Range rovers like mine had a recall for this problem exactly. Only issue is after calling Land Rover they said my car never had a recall outstanding. Obviously my car is affected. Please advise. The recall number that my vehicle should be eligible for is Safety recall - N759 (Front Knuckle Cracking). I am glad we caught this as my family and Is life could have been in danger if the event of a full failure.
NHTSA ODI 11616649
Sep 16, 2024Suspension
Right-hand (passenger) front steering knuckle cracked while turning in reverse. Not at speed and while parking, so was not a catastrophic failure. However, if had happened on the highway would have been. This exact issue, recorded as a defect in the part, covering the same VIN range as my vehicle is recalled in both the UK and Canada, but not in the US. (LR Recall # N759) This could have been fatal at highway speeds.
NHTSA ODI 11614926
Aug 17, 2024SteeringSuspension
I was made aware of a potential issue with my vehicles steering knuckle breaking where it connects to the upper control arm. I was also informed that Land Rover has done a recall in the UK for this same issue. I checked my vehicle and it does indeed hav a crack in the steering knuckle. This could have caused a catastrophic issue if it had broken completely at any road speed. This needs to be evaluated as soon as possible, before anyone dies.
NHTSA ODI 11609142