What 124 owners told NHTSA about the 2015 Land Rover Range Rover Lwb

My insurance company notified me about Recall Campaign D019, and according to official NHTSA guidelines, where cracks are found, the front suspension knuckle must be replaced immediately at no charge. The dealership's local staff professionally inspected my vehicle and confirmed that the component is actively cracking. However, Land Rover Corporate has failed to provide a timely remedy for this specific recall, leaving me to drive an unsafe vehicle with a fractured suspension while claiming the repair procedure hasn't been released. This completely contradicts the manufacturer's safety obligations mandated by the NHTSA.

NHTSA ODI 11743865

My 2015 Land Rover Range Rover underwent recall-related suspension repair work at Land Rover Orlando. Shortly after the repair, I began hearing an extremely loud noise from the front of the vehicle. The noise was severe enough that I informed the dealership I was afraid to drive the vehicle. I sent videos of the noise to the dealership. After reviewing the videos, dealership personnel advised that the issue was likely related to the air strut assembly or control arm bushings. The vehicle was later inspected by an independent mechanic. During that inspection, it was discovered that the front brake caliper bracket mounting bolts were not properly secured. On the driver's side, mounting bolts were reportedly missing. On the passenger side, mounting bolts were found extremely loose and could be removed by hand. The mechanic documented the condition with photographs and video evidence. The brake caliper bracket is a critical brake system component, and I believe this condition created a significant safety risk. Had the bracket separated or shifted while driving, it could have resulted in loss of braking performance, vehicle damage, loss of vehicle control, a crash, serious injury, or death. The abnormal noise began shortly after the recall repair. I reported the issue to the dealership at that time. The condition was later confirmed by an independent mechanic. The vehicle is currently undergoing repair. I am submitting this complaint because the condition involved a critical brake component and occurred following recall-related service work.

NHTSA ODI 11741623

The contact owns a 2015 Land Rover Range Rover Sport. The contact received notice of NHTSA Campaign Number: 25V514000 (Steering). The contact stated that while driving on several occasions at various speeds, the airbag warning light illuminated. The vehicle was taken to a dealer for inspection, where it was diagnosed that there were cracked suspension knuckles and a poor connection for the driver's side airbag that needed to be repaired. The vehicle was repaired, but the airbag failure reoccurred. The vehicle was taken back to the same dealer, where it was diagnosed that the driver's side airbag had a poor connection and needed to be repaired. It was unclear if the vehicle was repaired. The vehicle was taken to the residence and parked. The manufacturer was notified of the failure. The failure mileage was approximately 48,734.

NHTSA ODI 11739046

The contact owns a (YMM) 2010 Hyundai Elantra. The contact received notification of NHTSA Campaign Number however, the part to do the recall repair was not yet available. The local dealer was/was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was/was not made aware of the issue. The vehicle was taken to the dealer where it was diagnosed with a crack in the upper knuckle joint. The contact was advised that the vehicle was safe to drive under certain conditions, avoid dirt roads, highways, freeways, going over 70 mph and towing a camping trailer. The manufacturer was notified of the issue. The approximate failure mileage was 50,000.

NHTSA ODI 11738545

The contact owns a 2015 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 25V-514000 (Steering); however, the part for the repairs was unavailable. The contact stated that the manufacturer had exceeded a reasonable timeframe for the remedy to be available. The contact stated that their husband informed them, and a certified mechanic inspected the vehicle after receiving the recall and noticed that the suspension knuckle had fractured. The vehicle had not been driven. The failure had occurred before and had been repaired at the expense of the contact. The dealer was contacted, and it was confirmed that the previous repairs were completed correctly and no cause for the failure occurring again was identified. After the failure occurred again and the recall notice was received by another dealer, Land Rover Lakeland, 2550 Interstate Dr, Lakeland, FL 33805, was contacted, and it was confirmed that there was no remedy. The manufacturer was made aware of the issue and confirmed the remedy was not available, and therefore, reimbursement could not be provided till there was a remedy. The failure mileage was approximately 109,000.

NHTSA ODI 11737521

I am writing to formally file a complaint regarding the failure of Land Rover and its authorized dealership network to complete Safety Recall D019 involving the front suspension knuckle crack on my 2015 Range Rover Sport. I received the official recall notice in September 2025. The recall concerns a serious safety defect involving the front suspension system, which presents a substantial risk of loss of vehicle control, crash, injury, or worse. Despite the seriousness of this defect and the passage of many months, the required repair has still not been completed. Since receiving the notice, I have repeatedly contacted the dealership from which I purchased the vehicle, as well as representatives associated with the manufacturer, seeking to schedule the repair. Each time, I have been met with delays, conflicting information, and excuses regarding parts availability. Most recently, I was informed that “tariffs” are allegedly responsible for the inability to provide the replacement parts. This explanation is unacceptable. Federal safety recalls are intended to protect consumers from dangerous defects, and manufacturers have a legal obligation to provide timely remedies once a recall has been issued. It is unreasonable and unsafe for consumers to continue operating vehicles subject to a known suspension defect for months without access to the necessary repair. I am requesting that the National Highway Traffic Safety Administration investigate the ongoing delays associated with Recall D019 and determine whether Land Rover is meeting its obligations under federal motor vehicle safety laws. I also ask that appropriate enforcement action be considered as the manufacturer has to provide an adequate and timely remedy to affected vehicle owners. This situation has caused significant frustration and concern as this i my families only vehicle. No vehicle owner should be left indefinitely waiting for repairs related to a serious safety recall.

NHTSA ODI 11737272

Known Recall Issue: The failure pattern aligns with known manufacturer defect categories involving: •Engine torque / internal engine failure conditions •Cooling system failure leading to overheating Shortly after I purchased my 2015 Range Rover, I started to have repeated and escalating safety-critical failures involving sudden loss of power, engine malfunction, and vehicle shutdown while driving at highway speeds. The vehicle has experienced multiple incidents of complete or partial power loss while in motion, resulting in near-collision events. Despite repeated repairs by authorized dealerships, the underlying defect has not been resolved. The failure pattern suggests a systemic mechanical defect involving engine performance and cooling system integrity rather than isolated maintenance issues. The primary safety concern is sudden loss of propulsion while driving at highway speeds, which has occurred on more than one occasion. These incidents present a significant risk of: •Rear-end collisions •Loss of vehicle control •Serious injury or fatality TECHNICAL FAILURE PATTERN Observed progression of failure: •Oil leakage / burning smell •Internal engine degradation symptoms •Cooling system failure and overheating •Electrical instability •Final engine shutdown / seizure events This suggests a systemic mechanical defect affecting engine integrity and thermal management systems. REQUEST FOR INVESTIGATION I respectfully request NHTSA to: 1.Investigate potential safety defects in this vehicle and model year 2.Evaluate whether similar failures are occurring in other vehicles 3.Assess adequacy of existing recall coverage 4.Review risk associated with sudden engine shutdown while driving 5.Determine whether recall expansion or additional safety action is warranted

NHTSA ODI 11731724

There's a recall on the knuckle. An independent shop verified the damaged and the vehicle is not safe to drive. The dealership said the parts haven't came yet. Confirmed cracked front suspension knuckle under recall D019. Manufacturer cannot provide parts for over 4 months. Vehicle may be unsafe to drive.

NHTSA ODI 11728115

TO: USAA Claims Department; Jaguar Land Rover North America Customer Care CC: Jaguar Land Rover Parsippany; Jaguar Land Rover Glen Cove; Jaguar Land Rover Freeport I am writing to formally report a serious safety hazard involving my 2015 Range Rover Sport and to request immediate intervention. Vehicle Information: Year/Make/Model: 2015 Range Rover Sport VIN: [XXX] Current Mileage: Approximately 127,000+ I purchased this vehicle in 2015 from Jaguar Land Rover Parsippany, New Jersey, and have consistently maintained it through authorized Jaguar Land Rover service providers. Since as early as 2017, I have reported recurring engine, throttle, and coolant-related issues. As documented in my prior complaint to Land Rover corporate dated April 2017, I raised concerns regarding service integrity and handling of my vehicle (Exhibit A). In September 2017, I reported that the vehicle would not accelerate properly, required restarting to function, and exhibited drive mode and throttle issues (Exhibit B). By 2021, Jaguar Land Rover Glen Cove service records confirmed coolant leakage from engine cross-over pipes, repeated low coolant warnings, and engine-related concerns requiring repair (Exhibit C). Additional diagnostics identified check engine light activation, restricted performance mode, and recommended repairs that were not resolved (Exhibit D). Despite these documented findings, the vehicle was repeatedly returned to me without full resolution of the underlying mechanical defects. On January 22, 2025, Jaguar Land Rover Freeport documented that repairs could not be performed due to “pre-existing engine codes” and identified the need for a potential engine replacement exceeding $42,000 (Exhibit E). At no point was I clearly advised that the vehicle was unsafe to operate or that continued use could pose a serious safety risk. I was not instructed to discontinue driving the vehicle. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11727098

The contact owns a 2015 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Upon inspection of the vehicle, the contact discovered a crack in the front suspension upper knuckle joint as described in the recall. The dealer was notified of the failure and informed the contact that the parts were still unavailable. The vehicle was taken to an independent mechanic, a part was ordered from the manufacturer, and the vehicle was repaired. The manufacturer was made aware of the issue and stated that no refunds would be provided until parts for the recall repair were available. The failure mileage was 63,029.

NHTSA ODI 11726700

The contact owns a 2015 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 25V514000 (STEERING); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced the failure and indicated that while driving at various speeds, there was a rattling sound, and vibration was coming from the front end of the vehicle. The cause of the failure was not yet determined. The failure mileage was 63,000.

NHTSA ODI 11726478

recall

NHTSA ODI 11725205

THE PLATE THAT HOLDS UP THE GAS TANK IS RUSTING AWAY, CAUSING THE GAS TANK TO NOT BE FULLY SUPPORTED THIS COULD LEAD TO THE WHOLE GAS TANK BEING INSECURE

NHTSA ODI 11717812

The contact owns a 2015 Land Rover Range Rover Sport. The contact stated that while driving at various speeds, the vehicle stalled. The check engine warning light and other unknown warning lights were illuminated. The engine failure was intermittent but was a recurring failure. The contact had taken the vehicle to several dealers. The dealers diagnosed the vehicle and recommended repairs, but the failure reoccurred. The manufacturer was contacted about the failures and filed complaints, but the contact was advised to work with the dealers. Additionally, the contact received notification of NHTSA Campaign Number: 25V514000 (Steering); but was informed by dealers and the manufacturer that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that recently, while driving and turning left or right, there was an abnormal creaking and cracking sound coming from the front end of the vehicle. The failure mileage was approximately 100,000.

NHTSA ODI 11714195

The contact owns a 2015 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that upon inspecting the vehicle, there was a crack on the suspension upper joint. The dealer was notified and was shown pictures of the failure, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 74,000.

NHTSA ODI 11713885

The contact owns a 2015 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 25V514000 (STEERING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11712364

The contact owns a 2015 Land Rover Range Rover Sport. The contact stated that while driving approximately 10 MPH and making a right turn, there was an abnormal sound like a crack or pop coming from the front end of the vehicle. The contact stated that a week prior to the failure, there was a popping sound coming from the front end while driving and rolling over a depression in the road. The contact stated that there was no warning light illuminated; however, the vehicle sagged down on the driver's side front wheel. The contact stopped the vehicle and called a tow truck. The vehicle was towed to a dealer who diagnosed several issues unrelated to the recall and advised the contact that the main battery needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 25V514000 (Steering). The VIN was included in the recall. The manufacturer was informed of the failure and advised the contact that the failure was due to normal wear and tear. The failure mileage was approximately 91,000.

NHTSA ODI 11710965

The contact owns a 2015 Land Rover Range Rover. The contact stated that upon entering the driveway at a slow speed, the contact believed that the vehicle had hydroplaned. The vehicle was shifted into park(P) before reversing and then parked in the garage. Upon inspection of the vehicle, the contact noticed that the front passenger's side tire had turned inward while the other tires were facing forward. Due to the failure, the vehicle was towed to the dealer to be diagnosed. The contact was informed that the front passenger’s side had a cracked inner and outer tie rod. The contact was then notified of NHTSA Campaign Number: 24V840000 (Steering); however, the parts to do the recall repair were not available. The dealer replaced the tie rod spindle and joint ball and additionally paid to replace the two front tires, and the vehicle was balanced and aligned. The contact was then informed that there might be a reimbursement for the repairs once parts became available. The contact was informed that the vehicle was repaired and drivable, even though the part for the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and the repairs. The contact inquired about the safety of the vehicle despite the recall remedy not being available, but the manufacturer had not answered the question. The failure mileage was approximately 90,000.

NHTSA ODI 11710485

The contact owns a 2015 Land Rover Range Rover Sport. The contact stated that while driving and attempting to make a turn, there was a loud cracking sound coming from the vehicle. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the parts to do the recall repair were not yet available. The vehicle was taken to the dealer, where it was diagnosed and determined that the front suspension upper knuckle joint had failed and needed to be replaced. The dealer informed the contact that the part needed to be ordered; however, the contact was later informed that parts were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 121,208.

NHTSA ODI 11706730

The contact owns a 2015 Land Rover Range Rover Sport. The contact stated that while driving or starting the vehicle, there was a loud clunking sound coming from the engine compartment with the check engine warning light illuminated. The contact also stated that while the vehicle was parked, an attempt was made to start the vehicle; however, the vehicle became inoperable and failed to start. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the engine had failed and needed to be repaired or replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired by the dealer. The contact also stated that while attempting to make a turn, there was a rattling sound coming from the front and rear of the vehicle. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the parts for the recall repair were not yet available. The dealer was not contacted regarding the recall, and the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 86,000.

NHTSA ODI 11704765

The contact owns a 2015 Land Rover Range Rover. The contact stated that while accelerating or making a turn, there was an abnormal knocking sound coming from the front-end of the vehicle, and the vehicle vibrated. The contact stated that the failure had become more persistent and noticeable over time. There were no warning lights illuminated. The contact related the failure to NHTSA Campaign Number: 25V514000 (Steering); however, the VIN was not included in the recall. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000.

NHTSA ODI 11701538

The contact owns a 2015 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 25V514000 (STEERING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11698960

i have tried to get the recall 25V-514 repaired at two separate LR dealerships. One in MA and one in FL No parts available and no information on when they will be available.. Call LR customer service only to be told they dont have any information on parts availability. Recieved original notification 12/18/24 Second notification 9/5/25 MANY people affected by this safety issue and NO-ONE KNOWS WHEN THIS WILL BE RESOLVED We need NHTSA help to light a fire under JLR

NHTSA ODI 11698624

Front Passenger door unlatched with no warning. Vehicle is available for inspection upon request. I made a quick stop off the highway and my passenger and I got back in the vehicle and pulled off and the door opened. She pulled the door closed and it wouldn't latch. At this point we were miles away from home. The door could've unlatched on the highway that we were just on and caused a major accident by getting caught by the wind and blowing open which could've shifted the vehicle into a ditch or into other vehicles. My passenger could've been leaning on the door and could've been injured or dead if she fell out and the seat belt didn't hold. After encountering this issue, I have been researching and noticed Safety Recall N335 was issued for Range Rover vehicles, however my year is listed but my vin# fell slightly out of range for this recall. This is a huge issue and can impact my life as well as the lives of others when door stop unlatching.

NHTSA ODI 11698646

NHTSA Complaint Update : Final Submission Subject: AMENDMENT for 2015 Land Rover Range Rover Rollaway: Confirmed CAN Bus Communication Failure & Pattern Consistent with Recall 16V-368 I am submitting this update to my original complaint regarding a life-threatening rollaway incident on April 4, 2025, involving my 2015 Land Rover Range Rover (VIN: [XXX] .) New Critical Information: Diagnostic Confirmation: During evaluation by Jaguar Land Rover North America (JLRNA), the vehicle registered the fault code: “High Speed CAN Communication Bus Missing Message.” JLRNA’s engineer confirmed this indicates the rotary gear selector failed to communicate with the transmission, meaning the vehicle could display “Park” while remaining in gear. Prior Malfunction: Days before the rollaway, the gear selector became stuck in Reverse, requiring a battery disconnect to reset the system demonstrating a repeatable electronic instability in the shift-by-wire system. Severe Injury: The rollaway resulted in the vehicle striking and rolling over me, causing crush trauma and rhabdomyolysis with CPK levels of 10,000 U/L a near- fatal medical emergency. Safety Concern: This failure mode false Park indication due to electronic shifter communication loss is functionally identical to the defect addressed in NHTSA Recall 16V-368 (FCA, 2016), which cited rollaways, injuries and death due to rotary shifters that “do not provide clear indication of actual gear position.” Jaguar Land Rover uses a similar monostable rotary shifter design with no mechanical feedback. Given the severity of this incident and the confirmed communication fault, I urge NHTSA to investigate whether this represents a broader safety defect affecting JLR vehicles. The vehicle remains in JLRNA’s custody. I have formally requested preservation of all electronic data and components. Thank you for your attention to this urgent matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11695513