What 51 owners told NHTSA about the 2015 Kia K900

The contact owns a 2015 Kia K900. The contact stated that while the headlights were set to automatic mode while driving at night, the headlights unexpectedly turned off independently. However, while the headlights were manually turned to the on position, the headlights remained operational and without failure. The dealer was notified of the failure, but the vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 112,000.

NHTSA ODI 11731861

The contact owns a 2015 Kia K900. The contact stated while driving at various speeds, the headlights flickered intermittently and turned off occasionally without warning. The headlights eventually resumed normal operation while the contact continued driving. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 16V210000 (Exterior Lighting). The dealer was also notified of the failure and the contact was provided the same information as the manufacturer provided. The vehicle was not repaired. The failure mileage was unknown.

NHTSA ODI 11655769

Around 9/25/23, KIA service technicians confirmed that my vehicle had an engine fire rendering it inoperable. The incident appears consistent with NHTSA Recall Number 23V652: several engine compartment components melted due to the fire.¶For approximately 16 months, I persistently sought a resolution with KIA. Despite my efforts, KIA refused any corrective action & instead presented me with a $66,749.72 invoice for a new engine. This was alarming given I had purchased the most comprehensive extended warranty when acquiring the vehicle from an authorized KIA dealer (I am the original owner).¶The extended warranty company denied coverage, citing a general exclusion for overheating incidents. They classified the engine fire as overheating, voiding the warranty I had purchased for added protection. This interpretation seems inconsistent with the warranty's intent & the nature of the incident.¶The fire risk aligns with the ABS module defect described in Recall 23V652 which states an electrical short can lead to significant overcurrent, increasing engine compartment fire risk.¶My vehicle had only accumulated about 40,000 miles. I had consistently followed a rigorous maintenance schedule & exercised meticulous care in vehicle upkeep throughout the entire lifespan of the vehicle.¶This situation has left me without transportation, imposed a severe financial burden & has harmed my professional career (I am founder & director of one of the world's most renowned quantum institutes).¶Most importantly, I am deeply concerned about the safety risks to other KIA owners.¶KIA's handling of serious recalls appears consistent with their unsatisfactory treatment of me. For recall #23V652, KIA delayed warning that nearly 1 million vehicles should be indefinitely parked & operated far away from ALL flammable materials. Reports indicate injuries, fatalities & property damage from this defect. Nevertheless, KIA has yet to provide an adequate solution to this critical safety concern.

NHTSA ODI 11630676

The dash is warping and the leather is rolling up across the passenger side airbag. The leather around the center channel speaker is rolling back as well and going to cover the daytime running lamp sensor if it shrinks much further.

NHTSA ODI 11628824

12/23/2023 my car started leaking oil. It took KIA 3 attempts to properly replace the valve cover gasket. Then my vehicle began having issues starting. They replaced my 1yr old battery, twice. The problem still occurred so they replaced crankshaft sensor. Since then, the vehicle has shut off on me completely 7 times. They have replaced the alternator now twice. The headlights flicker randomly, I lose power steering, and the vehicle will lose all power. I have to jump the car to get it started and it does not run like it did before. It lacks torque, it feels unsteady, and completely unsafe. Over the last few years the dash panel has completely melted off. I'm not a mechanic, but I believe there is either a short or and electrical issue caused by the heat of the dash. My car has been towed twice now, and is needing to be towed again for them to try to repair it, again.

NHTSA ODI 11623539

Leather dash defective and is shrinking potentially interfering with airbag deployment on the front passenger side

NHTSA ODI 11622631

RECALL MANUFACTURER RECALL NUMBER" SC284KH NHTSA RECALL NUMBER 23V652 KIA REFUSES TO PAY FOR DELIVERING THE CAR TO THEIR CERTIFIED K-900 DEALERSHIP KIA issued a recall in June of 2023. They notified us in March of 2024. We took our car to the local Dealer, but they would not give us an appointment. However, This local dealer in Tallahassee is not a K-900 Kia-designated dealer, anyway.. IN other words they can't fix k-900s. SO, We generally take the car to the closest K-900 certified dealer which is in Dothan, Alabama. Kia America refuses to pay for the tow to Dothan, and this local dealer is not certified and therefore refused to fix the problem. I tried again today, and still KIA America refuses to pay for the tow to Dothan to fix the car. Please advise

NHTSA ODI 11613533

Due to the poor quality/materials, the dashboard leather has warped to where the passenger side airbag will likely not deploy properly in the event of an accident. Additionally, the automatic cruise control switch has ceased to function. Cruise control can be turned on, but not set due to the switch failure.

NHTSA ODI 11610266

My Kia Consumer Care Case #[XXX] assigned May 2024. For Lights/Headlights/Illumination Safety hazards. My complaint purpose is to explain & show docs. of my Interrupted Illumination Headlights/Loss of Viewing while using the headlights during the night. See attached snapshots taken on [XXX], [XXX] and [XXX] showing the Safety Hazards Interrupted Illumination LED Headlights/Loss of Headlight Visibility and indicating a Safety Risk with me having another crash. Due to this Safety Hazard issue, my vehicle safety driving is ONLY DURING THE DAY light DUE TO Interrupted Illumination Headlights/Loss of Headlight Visibility. I have also attached docs pertaining to the KIA RECALL #SC130 HEADLIGHT MULTI-FUNCTION SWITCH, which states the "consequence as Loss of Headlight Illumination and reduced visibility, in addition to an increase to the risk of a crash. I've already had a crash. I need this Safety Hazards Interrupted Illumination Headlights/Loss of Headlight Visibility and indicating a Safety Risk resolved with a recommended Safety Repair to its earliest time. Thank You [XXX] [XXX] 8/18/24 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11609235

Dealer sold me a car with two front rims that are dented causing steering complications. The steering wheel shakes and pulls to the right, there is a whine noice coming from the column.

NHTSA ODI 11590902

The contact owns a 2015 Kia K900. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11584680

The contact owns a 2015 Kia K900. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue and informed the contact that a second notice would be mailed when parts were available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11583905

The contact owns a 2015 Kia K900. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11581992

The contact owns a 2015 Kia K900. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the ABS and the check engine warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed, and the contact was informed that the part for the recall repair was not available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 105,000. VIN tool confirms parts not available.

NHTSA ODI 11581097

The contact owns a 2015 Kia K900. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11574728

The contact owns a 2015 Kia K900. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11561340

The lights malfunctioned, by flickering and finally going out. Putting me and others at risk by not having my lights working properly. There were NO warnings, prior to the incident. It has happened numerous times, scaring me to death. I am 86 years old and wasn't prepared to have my lights go out and not be able to see where I was going, or if others could see me. It started in 2017 and has happened often since then. I didn't know what was wrong and the Dealer said they didn't know anything about it BUT it continues to happen. Now the dealers want $159.00 to diagnose a faulty light problem that is DANGEROUS TO ME AND OTHERS.

NHTSA ODI 11550392

The contact owns a 2015 Kia K900. The contact stated while driving at an undisclosed speed, the driver’s and passenger side headlights intermittently flickered then turned off and turned on. There was no warning light illuminated. The vehicle was not diagnosed or repaired. A dealer was not notified of the failure. The contact referenced NHTSA Campaign Number: 16V210000 (Exterior Lighting). The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The failure mileage was approximately 42,200.

NHTSA ODI 11548206

Traveling at 35 MPH on local street --- Engine stalled without warning --- Steered to side of road --- Electric steering continued to offer assist until brought to stop --- Many amber warning lights --- Msg center instructed to shift to park and turn off ignition --- Vehicle set Electric Parking Brake without operator input --- Phoned for assist from local towing company -- Vehicle could not be moved due to electric parking brake and electric shifter --- There are no Kia dealers in area -- Contacted Cowboy Kia of Conroe TX -- Told this shop does not service the Kia K900 --- Contacted Sterling Kia of Bryan/College Station TX --- Told this shop does not service the Kia K900 --- Contacted DeMontrond Kia of North Houston --- Told it would be 2 weeks before service --- Resorted to local independent service --- Advised failure of ECU p/n 39110-3FKN5.

NHTSA ODI 11541983

While driving at night, the headlights flicker and then just turn off automatically. When I tried to manually turn them on, they will flicker again and then turn off automatically again. There is a recall on this exact thing happening to the same year, make and model as my car but I am told it doesn't apply to my VIN #. I am a single woman on a major highway (I 75 in Florida) with children, at night, when this happened and had to drive over 5 miles to the nearest exit where I felt safe to pull off the road. There was no warning that this was going to happen, and it continues to happen every time I use my headlights. This hinders me from night driving.

NHTSA ODI 11537695

The front passenger seat belt light was not going away even when the passenger was in the seat with the belt on. The dealership kept the car for 8 days to fix these issues. They offered no loaner or rental for us to use during this time. The seatbelt light was coming on due to a failure of the airbag sensor. The dealership and Kia have advised the part needed for repairing this issue is back-ordered and no timetable is available for it to be delivered. Furthermore, both Kia Corporate and the dealership have acknowledged that this issue is a safety issue as the airbag(s) may not deploy. Even though this major safety issue exists Kia has offered nothing in the way of a solution. If the airbags fail to deploy in an accident I will hold Kia fully responsible for all the damages and injuries caused by the same. Sumit S. DateAttorney at Law

NHTSA ODI 11534049

Dear Sir or Madam I am writing to inform you of a defective issue with my 2015 KIA K900. The top dash from driver to passenger side has warped and pull back tremendously. It is my concern and safety that this will create a problem for the airbags and interfere with the airbag deployment on the passenger side and headlight sensor. This is a safety defective issue that can interfere or cause malfunction with or during an accident-causing serious injuries and possible death should an accident accrue. I drive on a daily basics transporting my family and others. Their safety as well as mines are foremost important. I ask that you take a look into this urgent matter. I and my family lives are in your hands. I can be contacted at my email and via phone to discuss this matter further. I await your reply soon. Thank you for your time.

NHTSA ODI 11500196

Dear Sir or Madam There are delaminating safety hazard issues on my KIA K900 that could lead to potential serious injuries or death that interfere with the passenger airbag. Over the last 3 years the top dash from the driver side across to the the passenger airbag has warped and continues to separates, leaving me afraid to drive or transport my children in the front seat overall. This puts me, my family and others at risk on a daily basis. While driving is a privilege, it my duty to protect my family and others who travel with me. What is are you going to do to solve this issues. The safety of my family is in your hands.

NHTSA ODI 11497510

The dashboard leather is beginning to warp quite significantly. I worry that this will interfere with the deployment of the passenger-side airbag.

NHTSA ODI 11495350

DASH BOARD MELTING BACK FROM HEAT

NHTSA ODI 11490823