Mar 1, 2019
WITHOUT CAUSE THE PASSENGER SIDE FRONT SEAT HEAD REST DEPLOYED. THERE ARE PIECES OF PLASTIC INSIDE THAT PREVENT IT FROM BEING RESET. RESEARCH DETERMINED SEVERAL LIKE COMPLAINTS AND FAILURE OF CHRYSLER JEEP TO RECALL THESE DEFECTIVE SAFETY DEVICES OR REPAIR THEM. VEHICLE WAS PARKED IN THE GARAGE AT THE TIME OF DEPLOYMENT.
NHTSA ODI 11183409
Feb 20, 2019Visibility & wipers
WINDSHIELD WIPERS ARE GOING CONTINUOUSLY WITHOUT ME TURNING THEM ON. THIS HAPPENS WHILE I'M DRIVING, SITTING AT A LIGHT, SITTING AT A STOP SIGN OR PARKED WITH MY ENGINE ON.
NHTSA ODI 11181369
Feb 18, 2019Engine
MY CAR IS STALLING WHILE DRIVING I HAVE ALMOST BEEN HIT SEVERAL TIMES I CAN NOT EVEN DRIVE IT BECAUSE IT IS UNSAFE - IT HAS BEEN HAPPENING FOR OVER ONE YEAR AND I AM PAYING FOR A CAR I CANT DRIVE I HAVE TAKEN TO DEALERSHIP THEY HAVE NOT FIXED IT
NHTSA ODI 11180930
Feb 13, 2019Electrical systemBody & structure
SHORTLY AFTER PURCHASE OF NEW 015 JEEP PATRIOT, WATER STARTED TO PENETRATE INSIDE OF CAR. OMING THROUGH FRONT INTERIOR LAMP. TOOK TO DEALERSHIP, FOUND OUT CLOG IN DRAIN OF SUNROOF. 'FIXED' THEN APPX 6 MONTHS LATER, SAE LEAK STARTED. TRIED A DIFFRENT DEALERSHIP TRYING TO ACTUALLY GET IT FIXED FOR GOOD, THEY SAID IT WAS 'FIXED' BUT PROBLEM HAPPENED AGAIN. THIS CONTINUED FOR THREE YEAS. BROUGHT TO 3-4 DEALERSHIPS PLUS HAD 2 PRIVATE TECHS LOOKED AT IT. I CONTACTED CHRYSLER CORP ANDTHEY 'ASSIGNED A CASE MANAGER' TO OVERSEE REPAIR BUT DEALER STATED THAT CLOG WAS FOUND AGAIN, GAVE CAR BACK AS 'FIXED' BUT AT DELIVERY, WATER WAS STILL LEAKING OUT OF INTERIOR LAMP. DEALER SAID 'ONLY RESIDUAL AND NOTHING HE CAN DO ABOUT IT' I ASKED SEVERAL TIMES AND SUGGESTED THERE SHOULD BE A RECALL. THIS VEHICLE HAS BEEN SUCH TROUBLE FOR TH PAST THREE YEARS. WATER FLOWS ALL DOWN THE DASH AND ELECTRIAL COMPONENTS. IF YOU GOOGLE, YOU WILL SEE HUNDREDS OF PATRIOT OWNERS HAVE THE SAME PROBLEM. THE ONLY 'FIX' THAT DEALERSHIP/'WATER SPECIALISTS ' HAVE EVER PERFORMED IS 'CLEARING CLOG DRAIN OF SUNROOF. I AM NOT SURE WHY IT KEEPS CLOGGING. THE LAST DEALER STATED THAT IT IS GENERAL MAINTENANCE. I HVE OWNED MANY CARS WTH SUNROOFS ND HAVE NEVER HAD TO CLEAR DRAIN AS GENERAL MAINTENTANCE. THIS PROBLEM OCCURS IF VEHICLE IS STATIOERY OR IN MOTION. IT HAS OCCURRED WHILE DRIVING ON A MAJORY HIGHWAY CAUSING GREAT DISTRACTION.
NHTSA ODI 11179784
Feb 4, 2019Transmission & drivetrainSpeed controlEngine
WHILE I AM DRIVING, THE CAR STOPS RUNNING., THE ENGINE CUTS OFF. I HAVE TO PUT THE CAR IN PARK OR NEUTRAL TO RESTART THE ENGINE. SOMETIMES IT WILL START UP SOMETIMES I HAVE TO WAIT ON IT TO STARTS. TODAY IT STOPPED IN THE MIDDLE OF THE STREET AND IT DID NOT START BACK UP..THE CAR HAD TO BE PUSHED OUT THE STREET. MY JEEP WILL STOP ON THE EXPRESSWAY WHILE DRIVING UP TO SPEED, IT WILL STOP ON RURAL STREETS AND WHILE TURNING LEFT OR RIGHT IT WILL SHUT DOWN IN THE MIDDLE OF THE TURN..THIS IS EXTREMELY DANGEROUS BECAUSE IT ONLY SHUTS DOWN WHEN THE CAR IS IN MOTION. THIS HAS BEEN HAPPENING FOR 3 MONTHS.
NHTSA ODI 11174281
Jan 23, 2019Electrical systemEngine
THIS VEHICLE INTERMITTENTLY STALLS. THE VEHICLE STALLED IN MULTIPLE DIFFERENT CONDITIONS INCLUDING SLOW DRIVING AND AT HIGHWAY SPEEDS AND ON LEVEL OR INCLINES/DECLINES. THE VEHICLE WOULD BE FUNCTIONING PROPERLY AND THEN COMPLETELY STALL AND SHUT OFF WHICH WAS VERY DANGEROUS AT HIGHWAY SPEEDS BECAUSE THERE WAS A LOSS OF POWER BRAKES AND STEERING. THERE IS A RECALL FOR THIS MAKE AND MODEL FOR THE YEAR 2016 (SAFETY RECALL S89 / NHTSA 16V-907 CRANKSHAFT CAMSHAFT SENSOR WIRE HARNESS). THIS IS THE EXACT ISSUE THAT IS WRONG WITH OUR VEHICLE, BUT IT IS A 2015 MODEL YEAR. THE DEALERSHIP DID NOT FIX THE ISSUE ON OUR FIRST REPAIR VISIT AND SO WE WERE PUT AT SAFETY RISK AGAIN WHEN THE VEHICLE STALLED UNTIL BRINGING IT IN A SECOND TIME. THIS IS A VERY DANGEROUS SITUATION AND JEEP NEEDS TO ADDRESS THIS ISSUE.
NHTSA ODI 11171697
Dec 19, 2018Speed controlEngine
AS OF 12/18/2018, MY CAR HAS BEGUN TO DIE AS I PUSH ON THE ACCELERATOR AFTER BEING AT A COMPLETE STOP AT A STOP LIGHT OR STOP SIGN, IT EVEN DIED OUT OF NO WHERE, MY HUSBAND WAS DRIVING BACK HOME AND THANKFULLY THERE WERE NO OTHER CARS BEHIND HIM AS HE WAS PASSING THE INTERSECTION WHEN THE CAR JERKED AND DECIDED TO TURN OF COMPLETELY. HE PUT IT ON PARK AND STARTED UP LIKE NORMAL BUT NO CHECK ENGINE LIGHT CAME ON OR ANYTHING. EVER SINCE I GOT THIS CAR IN FEBRUARY OF 2016, TAKE NOTE THAT MY JEEP ONLY HAS 65000 MILES AND I HAVE NEVER HAD ANY PROBLEMS WITH IT UNTIL NOW. IT IS TERRIFYING BECAUSE EACH TIME IT HAS HAPPENED, CARS BEHIND ME WERE VERY CLOSE TO REAR ENDING MY CAR. THIS IS A BIG AND SCARY ISSUE FOR ME BECAUSE I HAVE READ ON NUMEROUS WEBSITES THAT THEIR JEEP PATRIOTS HAVE DIED ON THE HIGHWAY... I HAVE A 3 MONTH OLD THAT I TAKE BACK AND FORTH TO A BABY SITTER EVERY WEEKDAY, AND THAT IS A HUGE SAFETY ISSUE FOR MY DAUGHTER AND FOR PEOPLE DRIVING AROUND ME AS WELL. I HAVE READ ON A NUMEROUS AMOUNTS OF WEBSITES WHERE OTHER JEEP PATRIOT OWNERS ARE HAVING THE EXACT SAME ISSUE. I KEEP MY OIL CHANGES UP TO DATE AND I JUST CHANGED MY SPARK PLUGS. SO I HAVE NO CLUE WHAT THE PROBLEM MIGHT BE I HAVE NOT TAKEN IT TO HAVE IT CHECKED BECAUSE OF WHAT I HAVE READ I SEE THAT OTHERS HAVE NOT HAD LUCK WITH TAKEN IT TO A SHOP I WOULD HATE FOR THIS ISSUE TO CAUSE SOMEBODY TO REAR END ME ON THE STREETS OR ON THE HIGHWAY. EITHER BEING ON THE STREETS OR THE HIGHWAY, IT COULD CAUSE SERIOUS DAMAGE AND INJURY TO ME, MY 3 MONTH OLD DAUGHTER AND TO THE PEOPLE AROUND ME.HOPEFULLY THEY HAVE A RECALL SOON!
NHTSA ODI 11162612
Dec 8, 2018Speed control
PICKED IT UP ON 12/5/18 FROM THE DEALERSHIP AFTER HAVING THE CV AXLE REPLACED AND ALL OF A SUDDEN OR ACCORDING TO THEM "COINCIDENCE" MY THROTTLE BODY CONTROL HAS DIED. IT WAS FINE UNTIL THEY WORKED ON IT AND I WAS ON THE WAY TO TAKE MY CAR HOME AND NOTICED THE RED LIGHTNING BOLT LIGHT FLASHING OFF AND ON AND THE JERKING AND STALLING HAPPENING, WHICH DID NOT DO BEFORE THEY WORKED ON IT. NOW, I CAN'T GET THEM TO FIX IT WITHOUT THEM WANTING ME TO PAY FOR IT EVEN THOUGH, I WASN'T HAVING THIS ISSUE AT ALL. THIS IS A DANGEROUS ISSUE TO HAVE CONSIDERING I DRIVE DOWN A MAJOR HIGHWAY EVERYDAY TO WORK AND ALSO TAKE MY CHILD TO SCHOOL EVERY DAY ON MY WAY TO WORK. THIS WILL RESULT IN SOMEONE GETTING KILLED AND THE MANUFACTURER AND THE DEALERSHIPS NEED TO BE HELD ACCOUNTABLE.
NHTSA ODI 11156966
Nov 30, 2018Engine
70K MILES IT STARTED STALLING WHILE I WAS DRIVING, MAINLY IN CITY GOING 25-45MPH. THE 1ST TIME I HAD HAVE IT JUMPSTARTED. 2ND AND 3RD TIME I WAS NOT ABLE TO JUMPSTART. TOOK IT TO THE DEALERSHIP, THEY SAID THE CODE FOR THE ABS MODULE CAME UP SO THEY REPLACED IT. THE REPAIR COST $550 AND I DROVE IT 3 DAYS AND THE CAR DIED AGAIN WHILE GOING THROUGH A STOPLIGHT, THEY TRACTION CONTROL LIGHT CAME ON. HAD TO HAVE IT TOWED. THEY SAID THE CONNECTION WIRE WAS BAD TO THE NEW ABS MODULE THEY REPLACED SO THEY REPLACED THE CONNECTOR. I DROVE IT A WEEK, THE RPMS DROPPED OUT AND ENGINE STALLED WHILE GOING 70MPH. SAME THING HAPPEN A WEEK LATER WHILE ACCLERATING ON AN ON RAMP. NOW ITS 3 DAYS AFTER THE LAST TIME IT DIED AND IT HAS STALLED ON ME 3 TIMES IN ONE DAY, AND I HAVE TO WAIT 2-3 MINS WITH THE ENGINE SHUT OFF THEN I AM ABLE TO RESTART IT. THIS CAR IS NOT RELIABLE, I HAVE NO WARNING OF WHEN IT WILL SHUT OFF OR IF I WILL BE STRANDED AND HAVE TO HAVE IT TOWED. ITS SCARY GOING DOWN THE HIGHWAY AT 70MPH AND THE ENGINE DIES!!!
NHTSA ODI 11154921
Nov 25, 2018EngineFuel system
I AM SEEING MANY SIMILAR COMPLAINTS ABOUT THIS VEHICLE. MY 2015 JEEP PATRIOT USED TO KICK BACK WHILE I WAS ACCELERATING WHICH DEVELOPED INTO A STALL AFTER A COUPLE OF MONTHS. I TOOK IT TO A SHOP AND THEY GAVE ME NEW SPARK PLUGS AND CLEANED MY AIR INTAKE VALVES IN HOPES THAT IT WOULD FIX THE ISSUE. THE CAR GIVES NO WARNING OR CODE TO DESCRIBE WHAT IS HAPPENING. FOR ABOUT A WEEK THERE WERE NO ISSUES AND THEN IT STALLED ON ME TWICE TODAY AND POWER STEERING GOES OUT. I WAS STOPPED AT A RED LIGHT AND ACCELERATED ONCE IT TURNED GREEN BUT IT STALLED BEFORE I COULD MAKE IT ALL THE WAY THROUGH THE INTERSECTION. I COULD BARELY STEER OUT OF THE WAY OF OTHER VEHICLES, HAVE TO PUT MY CAR IN PARK AND SHUT IT OFF. THEN I HAVE TO SIT THERE FOR A COUPLE MINUTES BEFORE RESTARTING THE CAR. THIS IS A HUGE SAFETY ISSUE AND I AM AFRAID TO DRIVE MY CAR ESPECIALLY DURING RUSH HOUR.
NHTSA ODI 11153631
Nov 11, 2018SteeringElectronic Stability Control (esc)Engine
ON 11/5/18, MY FIANC WAS DRIVING ON THE FREEWAY, ABOUT 65 MILES AN HOUR, WHEN THE CAR ENGINE COMPLETELY SHUT OFF. THIS CAUSED THE POWER STEERING TO STOP WORKING. SHE WAS BARELY ABLE TO COAST OFF OF THE FREEWAY, STRUGGLING TO STEER IT, WITHOUT HITTING OTHER VEHICLES ON THE BUSY FREEWAY. IT SAT FOR FOUR HOURS, AND THEN IT STARTED AGAIN. IT HAS SHUT OFF WHILE DRIVING AT LEAST FOUR TIMES IN A WEEK, ON CITY STREETS AND STOP LIGHTS, AND WOULDN'T START NUMEROUS TIMES THE CAR ONLY HAS ABOUT 35,000 MILES ON IT. IT WAS TAKEN TO THE JEEP DEALERSHIP IN WOODBRIDGE VA., FOR A SENSOR CHIP REPLACEMENT ON 11/10/18. THAT EVENING, AFTER TAKING IT HOME, IT WOULDN'T START. IT WILL BE TOWED BACK TO THE JEEP DEALERSHIP ON 11/12/18. THERE SEEMS TO BE NUMEROUS COMPLAINTS ABOUT THIS VEHICLE SHUTTING OFF WHILE DRIVING. THIS IS AN EXTREME SAFETY CONCERN, ESPECIALLY ON THE FREEWAY OR WITH CHILDREN IN THE CAR. I DON'T UNDERSTAND WHY THIS SERIOUS PROBLEM HAS NOT INITIATED A RECALL, ESPECIALLY WHEN THE MILEAGE ON THE VEHICLES PEOPLE ARE REPORTING ON ARE SO LOW, INCLUDING ONE WITH ONLY 11,000 MILES. IT'S OBVIOUSLY A JEEP PROBLEM. IT SHOULD NOT TAKE A FATALITY IN ORDER TO INITIATE A RECALL.
NHTSA ODI 11150822
Nov 3, 2018Transmission & drivetrainElectronic Stability Control (esc)Engine
WHILE DRIVING I MADE A RIGHT TURN AND THEN THE "TIRE LIGHT" BEGAN TO FLASH AND A WARNING SOUND WAS HEARD THEN THE "TRACTION CONTROL LIGHT" BEGAN TO FLASH AND ALERT SOUND WAS HEARD AND THEN A "RED LIGHTNING BOLT" WARNING LIGHT WAS FLASHING ON THE DASHBOARD AND THE "ENGINE LIGHT" TURNED ON, ALL LIGHTS WERE LIT UP AND THE ENGINE STALLED AND COULDN'T GET PASSED 20MPH EVEN THOUGHT THE ACCELERATOR WAS ALMOST TO THE FLOOR. THE VEHICLE HAS ONLY LESS THAN 32000 MILES, AND HAS HAD ITS REGULAR MAINTENANCE. I'VE SEEN SEVERAL SIMILAR COMPLAINTS ON JEEP PATRIOT FORUMS AND SEEN THAT THE 2014 AND 2016 HAD RECALLS FOR THIS OR RELATED ISSUE. WHEN STOPPING THE VEHICLE IDLES HIGH AND STILL MOVES EVEN THOUGH THE BRAKE IS FULLY PRESSED, AND THE TEMPERATURE RISES FAST. I WAS DRIVING AT NIGHT ON A CITY STREET SO LUCKILY THE WASN'T MUCH TRAFFIC. THE LIGHTS CAME ON BEFORE I LOST ENGINE POWER AND I SHUT OFF THE VEHICLE AND TURNED IT BACK ON AND THEY WENT AWAY BUT THAT DIDN'T HAPPEN THE SECOND TIME IT OCCURRED, THE LIGHTS STAYED ON AND THAT'S WHEN I ALSO LOST ENGINE POWER AND THE VEHICLE WOULD STALL. MOVES FINE IN REVERSE BUT BECAUSE THE VEHICLE IS IDLING REALLY HIGH IT TAKES OFF IN REVERSE BY ITSELF WITHOUT USING THE ACCELERATOR.
NHTSA ODI 11145077
Oct 30, 2018Engine
WHEN DRIVING DOWN THE ROAD THE VEHICLE WILL STALL. THE ONLY INDICATION I HAVE THAT IT HAS STALLED OR IS GOING TO STALL IS THE RPM'S DROP TO ZERO. I HAVE TAKEN IT INTO THE DEALERSHIP AND THEY RAN DIAGNOSTICS BUT CAN FIND NOTHING WRONG. THIS HAS BEEN HAPPENING ALMOST EVERYDAY SINCE THE END OF JULY BEGINNING OF AUGUST. IT HAPPENS 2 OR 3 TIMES A DAY THEN NOTHING FOR A COUPLE DAYS AND THEN STARTS UP AGAIN. THANKFULLY THIS HAS NOT HAPPENED WHEN I'M DRIVING 65MPH BECAUSE I HAVE NO WARNING AND THE VEHICLE JUST STOPS, I CAN BARELY GET PULLED OVER TO THE SIDE OF THE ROAD.
NHTSA ODI 11144174
Oct 29, 2018Speed controlElectronic Stability Control (esc)Engine
SINCE JUNE 2018 I'VE EXPERIENCED ON GOING ISSUES WITH THE ENGINE/TRANSMISSION. WHILE DRIVING THE ENTIRE FRONT END STARTS TO SHAKE, ALL THE LIGHTS ON THE DASHBOARD COME ON AND THEN THE CAR STALLS. I LOOSE THE ABILITY TO ACCELERATE AND STEER DURING THIS TIME. FIRST TIME THIS HAPPENED I WAS IN DELAWARE ON THE HIGHWAY, THEY REPLACED THE THROTTLE BODY. SINCE THEN THE CAR SKIPS DURING DECELERATION MOSTLY WHEN THE GEARS SHIFT IN TRAFFIC, GOING ON ROTARIES OR ATTEMPTING TO COME OFF /ON RAMP.. WENT TO MY USUAL MECHANICS RAN CODES ENDED UP REPLACING SENSOR IN THE ENGINE. THE CAR AGAIN STARTS TO SKIP AND HAS ONGOING ISSUES ACCELERATING. THIS IS INCREDIBLY DANGEROUS I'VE ALMOST BEEN IN A COUPLE ACCIDENTS FROM WHEN IT DECIDES IT'S TIME TO ACCELERATE, RANDOM ENGINE SHUT OFF AND INABILITY TO ACCELERATE WHEN IT MATTERS. I CALLED JEEP APPARENTLY THEY ARE HAVING LOTS OF ISSUES RELATED TO THIS.
NHTSA ODI 11143886
Oct 4, 2018Speed controlElectronic Stability Control (esc)Engine
APRIL 2017, WHILE DRIVING ON THE FREEWAY JEEP STARTED TO SHAKE. ETC AND ENGINE LIGHT WERE LIT UP, CAR WOULD NOT ACCELERATE. PULLED OVER AT NEAREST EXIT. SHUT OFF CAR AND TRIED TO RESTART, CAR WOULD NOT START. DEALERSHIP DETERMINED THAT THROTTLE BODY NEEDED TO BE REPLACED. AUGUST 2018, WHILE WAITING AT STOP LIGHT I STARTED TO MAKE A RIGHT TURN. CAR WAS SHAKING AND DID NOT WANT TO ACCELERATE. TRACTION CONTROL AND ENGINE LIGHT TURNED ON. HAD TO SHUT OFF VEHICLE AND RESTART IN THE MIDDLE OF A CITY STREET. CAR RESTARTED, THE NEXT DAY ONLY ENGINE LIGHT STAYED ON. WHILE AT STOP LIGHT AND FOOT ON THE BREAK THE ENGINE SHUT OFF. ALL LIGHTS AND RADIO STAYED ON. RESTARTED CAR, DRIVING FINE. TOOK IT TO DEALERSHIP, THEY REPLACED THE THROTTLE BODY AGAIN (AND WANTED TO DO SO AT MY EXPENSE). WHILE ATTEMPTING TO RETURN MY CAR, IT SHUT OFF ON THEM. THEY RETURNED IT TO ME SAYING IT HAD BEEN FIXED. NEXT DAY PROBLEM PERSISTED AND BECAME MORE FREQUENT. TOOK BACK TO THE DEALERSHIP, THEY REPLACED SENSOR CAM AND SENSOR CRA TO MY EXPENSE. NOW MY BREAKS ARE SHAKING. IT'S A THREE YEAR OLD CAR. I'M THE SECOND OWNER. IT SHOULDN'T BE HAVING THESE TYPES OF PROBLEMS. I'M NOT SPENDING MORE MONEY AT THE DEALERSHIP. I'M SELLING THE VEHICLE. I'LL BE SURE TO NEVER PURCHASE JEEP OR ANY OTHER CHRYSLER BRANDS.
NHTSA ODI 11133323
Aug 28, 2018Engine
TL* THE CONTACT OWNS A 2015 JEEP PATRIOT. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY AND THAT THERE WAS A COMPLETE LOSS OF POWER. IN ADDITION, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO MADISON CHRYSLER JEEP DODGE RAM (203 BOSTON POST ROAD, MADISON, CONNECTICUT 06443, (203) 245-0451) WHERE IT WAS DIAGNOSED THAT THE CRANK SHAFT SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE CONTACT CITED NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.
NHTSA ODI 11123066
Jul 20, 2018Transmission & drivetrain
WHEN DRIVING AT NORMAL HIGHWAYS SPEEDS FOR EXTENDED PERIODS THE TRANSMISSION TEMP WARNING LIGHT WILL COME ON AND SLOW THE VEHICLE SPEED TO 40MPH OR LESS AND IF YOU DO NOT PULL THE VEHICLE OVER AND SHUT IT OFF IT WILL LOSE ALL POWER TO THE TRANSMISSION AND THE VEHICLE WILL STOP MOVING TOTALLY. THIS HAS HAPPENED SEVERAL TIMES, THE FIRST BEING A TWO HOUR TRIP FROM CHESAPEAKE VIRGINIA TO RICHMOND. WE TOOK THE HIGHWAY AND MAINTAINED THE SPEED LIMIT OF 55-70 MPH AS POSTED AND ABOUT ONE HOUR INTO OUR JOURNEY THE VEHICLE LOST POWER ABRUPTLY AND SLOWED TO 40 MPH WHILE WE WERE TRAVELING 70 IN THE LEFT LANE AND THEN TOTALLY LOST ALL FORWARD TRAVEL ALMOST CAUSING US TO BE SLAMMED INTO BY AN 18 WHEELER. THE MOST RECENT TIME WAS TWO DAYS AGO JULY 18,2018. WE WERE DRIVING TO CONNECTICUT FROM CHESAPEAKE VIRGINIA AND ABOUT THREE AND HALF HOURS INTO OUR JOURNEY THE TRANSMISSION TEMP WARNING LIGHT CAME ON AND THE VEHICLE WITHIN LESS THAN 2 MINUTES HAD LOST ALL FORWARD MOTION LEAVING US STUCK IN THE LEFT LANE ON THE NEW JERSEY TURNPIKE FOR ATLEAST HALF AN HOUR WHILE CARS ZOOMED BY. WE WERE TRAVELING THE POSTED SPEED LIMIT OF 65 MPH. THEN AGAIN A FEW HOURS LATER IN THE TRIP IT DID THE EXACT SAME THING. I CALLED THE DEALERSHIP AND THEY SAID THAT IT'S STATED IN THE OWNERS MANUAL THAT THIS WILL HAPPEN. I FIND IT EXTREMELY FRUSTRATING THAT THEY ARE ABLE TO SELL A CAR THAT UNDER NORMAL OPERATING CONDITIONS WILL JUST SHUT DOWN! THIS IS NOT AN ISOLATED INCIDENT WITH THE PATRIOT AND AFTER SOME RESEARCH IT SEEMS JEEP NO LONGER PUTS THE CVT TRANSMISSION IN THE PATRIOT DUE TO THIS EXACT PROBLEM. I GOOGLED THIS AND THERE ARE SO MANY FORUMS WHERE PEOPLE ARE SO FRUSTRATED THAT JEEP IS ABLE TO SELL THIS LEMON. WE'VE TAKEN IT TO A MECHANIC AND THEY AGREE THIS IS A PROBLEM THAT CAN'T BE FIXED AS IT'S A CVT TRANSMISSION DESIGN FLAW AND OUR ONLY COURSE OF ACTION IS TO PUT A BRAND NE TRANSMISSION IN.FIXTHIS!
NHTSA ODI 11112739
Jul 19, 2018Speed control
WHILE THE CAR IS IN MOTION AND YOU START TO PRESS THE GAS PEDAL TO ACCELERATE IT STARTS JOLTING AND THEN SLOWS DOWN IN MID TRAFFIC WHEREVER YOU ARE WHILE PRESSING ON THE GAS. I GOT IT LOOKED AT THEY SAID IT WAS THE THROTTLE BODY, SUPPOSED IT GOT FIXED BUT I PAID A LOT OF MONEY AND SOMETIMES IT STILL JOLTS. I REALIZED THAT THIS WAS A BIGGER ISSUE WHEN MY MOM AND MY SISTER WHO EACH OWN A COMPASS 2014 & 2015 AND BOTH OF THEIR VEHICLES HAVE NOW PRODUCED THE SAME EXACT PROBLEM ALL OF US GETTING THE SAME ISSUE WHILE ALMOST BEING CRASHED IN TO ON THE HIGHWAY AND ON A MAIN ROAD. OUR CARS ARE ONLY 3-4 YEARS OLD, I'M NOT SURE WHY SO MUCH WORK IS BEING DONE FOR THE SAME SITUATION IN ALL THE JEEP MADE VEHICLES. THE THROTTLE BODY IS SUPPOSEDLY THE ISSUE IN ALL THREE SITUATIONS, MAYBE FOR WHOEVER ELSE OWNS ONE SHOULD KNOW THAT THEY WILL SOON GET THIS PROBLEM IF THEY HAVENT. MY CAR STILL HAD NEVER BEEN THE SAME SINCE GETTING IT "FIXED" BY JEEP "PROFESSIONALS" AT THE DEALERSHIP.
NHTSA ODI 11112302
Jun 21, 2018Suspension
JEEP HAD 40,000 MILES ON IT AND WAS MAKING A WEIRD NOISE WHEN DRIVING ON THE HIGHWAY. I THOUGHT IT WAS TIRES, SO I GOT NEW TIRES AND THEY TOLD ME THE BALL JOINTS WERE LOOSE AND NEEDED TO BE REPLACED. THEY QUOTED IT AND SAID THAT WITHOUT FIXING IT, IT WOULD WEAR DOWN MY TIRES FASTER. I BROUGHT MY CAR IN FOR INSPECTION AT ANOTHER SHOP AND THEY WERE SURPRISED, BUT THEY SAID THE BALL JOINT ASSEMBLIES NEEDED TO BE REPLACED AS THEY WERE LOOSE AND RUSTED OUT AND THAT THEY NEED TO DO BOTH CONTROL ARMS BECAUSE OF HOW THE JEEPS ARE BIT AND EXPLAINED IT THOROUGHLY. THEY ALSO SAID THEY COULD NOT ESTIMATE HOW MUCH OF A LIFE THEY HAD LEFT, BUT THAT IT WOULD BE BEST TO FIX IT BEFORE IT BROKE. I HAD THEM REPLACE THE FRONT CONTROL ARMS AND BALL JOINT ASSEMBLIES.
NHTSA ODI 11102939
Jun 11, 2018Speed control
TL* THE CONTACT OWNS A 2015 JEEP PATRIOT. WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL FEATURE ACTIVATED, THE CONTACT DEACTIVATED THE CRUISE CONTROL; HOWEVER, IT REACTIVATED INDEPENDENTLY. THE BRAKE PEDAL WAS DEPRESSED AND CANCELLED THE CRUISE CONTROL FEATURE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. AN UNKNOWN LOCAL DEALER WAS CONTACTED BY PHONE AND THE CONTACT WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. *TT *TR
NHTSA ODI 11101200
Jun 10, 2018SteeringBrakesEngine
STATRTING ON 23. MAY, 2018 MY VEHICLE STARTED RANDOMLY DYING WHILE DRIVING. THIS IS A COMPLETE LOSS OF PROPULSION, THE RPMS DROP TO ZERO AND THE CAR COMPLETELY STOPS RUNNING. THE ONLY WAY TO GET THE VEHICLE MOVING AGAIN WHEN IT DOES START IS TO COMPLETELY STOP, PLACE THE VEHICLE IN PARK AND START THE VEHICLE AGAIN. THE VEHICLE HAS NO PREFERENCE OR INDICATION OF WHEN IT IS GOING TO DO THIS, SO FAR IT HAS DIED WHILE PULLING INTO TRAFFIC, DRIVING DOWN THE FREEWAY AT 60 MILES AN HOUR, TURNING INTO A PARKING STALL IN A BUSY MALL PARKING, WHILE CLIMBING HILLS AND WHILE GOING DOWN HILLS. THIS INFORMATION WAS GIVEN TO FCA ALONG WITH THE MILEAGE WHICH IS ROUGHLY 37800 MILES. I HAVE BEEN DIRECTED TO PAY OUT OF MY OWN POCKET FOR DIAGNOSTICS FOR THIS VEHICLE EVEN THOUGH YOU MAY SEARCH JEEP PATRIOT FORUMS.COM OFF OF CHRYSLER WEBSITE AND YOU CAN FIND A LIST OF SIMILAR COMPLAINTS DATING BACK AS FAR AS 2010 WHEN CHRYSLER RECALLED NEARLY HALF A MILLION VEHICLES FOR A VERY SIMILAR ISSUE
NHTSA ODI 11100775
May 27, 2018Brakes
WHEN BACKING UP SQUEAKING SOUND. IT WILL COME AND GO HAD THE DEALER CHECK IT AT EVERY MILLAGE CHECK. SAME STORY THEY COULD SPRAY BUT IT CAME BACK. IT MADE THAT NOISE A WEEK AFTER I PURCHASED IT.
NHTSA ODI 11098208
May 24, 2018Electrical systemLights
BACK RIGHT TURN SIGNAL STAYS ON & WON'T BLINK FOR TURNS OR HAZARD... SHOP SAYS THERE'S SHORT ON CIRCUIT & WHOLE TIPM (POWER MODULE ) NEEDS REPLACING... ON THE INTERNET I'M SEEING LAWSUITS ABOUT THIS ISSUE & DEALERSHIPS HAVE CLAIMED THAT CHRYSLER/ JEEP WILL BE ISSUING RECALLS BUT NONE ARE COMING UP FOR MY VIN
NHTSA ODI 11097827
May 7, 2018Visibility & wipers1 injury
HVAC HEATER CORE. AS I WAS ABOUT TO EXIT A MAJOR INTERSTATE, VERY HOT ALMOST BOILING WATER DRIPPED EXCESSIVELY ON MY RIGHT FOOT OVER MY GAS PEDAL. THERE WAS NO WHERE TO EASILY PULL OVER SO I HAD TO DEAL WITH IT UNTIL BEING ABLE TO PULL INTO A PARKING LOT OFF OF THE EXIT. I IMMEDIATELY TURNED MY VEHICLE OFF AND CHECKED BENEATH THE DASH. STEAMING HOT WATER WAS DRIPPING FROM NUMEROUS PLACES UNDER THE DASH, MAINLY ON THE DRIVERS SIDE. I WAS ABLE TO TAKE A VIDEO SHOWING THE STEAM FROM THE WATER AFTER IT SLOWED DRIPPING A BIT. MY VEHICLE IS ONLY 3 YEARS OLD AND HAS LESS THAN 70,000 MILES. I BELIEVE THIS TO BE A MAJOR SAFETY CONCERN AS I COULD HAVE EASILY GOTTEN INTO AN ACCIDENT. LUCKILY I COULD BARE WITH THE HOT WATER ENOUGH TO FIND A PLACE TO PARK AND IN ADDITION TO THAT I AM SO THANKFUL I WASN'T WEARING OPEN TOED SHOES OR SANDALS!. FURTHER DIAGNOSIS FROM A LOCAL TRUSTED MECHANIC REVEALED MY HEATER CORE NOW NEEDS TO BE REPLACED. I AM MOST DEFINITELY NOT PURCHASING A JEEP AGAIN AND WILL BE TRADING IT IN AS SOON AS POSSIBLE. *TT *TR
NHTSA ODI 11092217
May 7, 2018SteeringFire
TL* THE CONTACT OWNS A 2015 JEEP PATRIOT. WHILE DRIVING 10 MPH, THE CONTACT NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. AT THAT POINT, THE CONTACT NOTICED FLAMES COMING FROM UNDER THE HOOD. AN OFF DUTY POLICE OFFICER WAS ABLE TO EXTINGUISH THE FIRE. THE FIRE DEPARTMENT WAS NOT NOTIFIED AND A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A TOW LOT AND THEN TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN INFORMED THE CONTACT THAT THE FAILURE WAS CAUSED BY NHTSA CAMPAIGN NUMBER: 15V878000 (STEERING) AND ADVISED THAT THE VEHICLE BE TOWED TO THE JEEP CHRYSLER DEALER. THE VEHICLE WAS TOWED TO SAFFORD CHRYSLER JEEP DODGE OF SPRINGFIELD (7611 LOISDALE RD, SPRINGFIELD, VA 22150) WHERE THE TECHNICIAN INFORMED THE CONTACT THAT IT WAS A DIFFICULT CASE. THE DEALER ADVISED THE CONTACT TO CALL THE MANUFACTURER TO OPEN A CASE REGARDING THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CASE NUMBER: 34002244 WAS OPENED. THE MANUFACTURER ALSO INFORMED THE CONTACT THAT THEY WOULD SEND A THIRD PARTY FIRE INSPECTOR TO INVESTIGATE THE FAILURE AND DETERMINE THE CAUSE OF THE FIRE BY MAY 4, 2018. TO DATE, THE INVESTIGATOR HAD NOT INSPECTED THE VEHICLE AND NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 68,261.
NHTSA ODI 11092256