Oct 1, 2015Speed control
SEPTEMBER 4TH 2015 I PURCHASED A BRAND NEW 2015 JEEP PATRIOT IT ONLY HAD 10 MILES ON THE ODOMETER SEP 5TH THE SECOND DAY OF DRIVING THE VEHICLE I NOTICED THE VEHICLE HAD ACCELERATION PROBLEMS IT TOOK A FEW SECONDS LONGER TO ACCELERATE AFTER I STOPPED THE CAR AT THE LIGHT GETTING OFF THE RAMP FROM THE FREEWAY I FIGURED IT WAS JUST A COINCIDENCE SINCE THE CAR WAS BRAND NEW OVER THE DAYS OF DRIVING I NOTICED THAT IT WAS STEADY TAKING DELAY TIME TO PICK UP SPEED AS I ACCELERATED FROM STOPPING AT LIGHTS & STOP SIGN ON THE OTHER HAND I DID NOTICE THE BRAKE SYSTEM WAS LOUSY I HAD TO STOP EARLY AHEAD OF TIME IN ORDER FOR MY VEHICLE TO SLOW DOWN AND EVEN STOPPING EARLY SOMETIMES DIDN'T WORK I HAD TO SWERVE OUT OF THE LANE JUST TO PREVENT MYSELF FROM HITTING ANOTHER VEHICLE..I BROUGHT MY VEHICLE IN TWO WEEKS LATER TO GET MY BRAKES INSPECTED THE GUY TOLD ME THAT I JUST NEED TO SLOW DOWN A LIL BIT EARLIER BEFORE YOU USUAL HAVE TO STOP.DID REALLY MAKE A DIFFERENCE BRAKE SYSTEM IS STILL LOUSY AS F*** AND TO ADD INSULT TO INJURY ON SEPTEMBER 24 I WENT TO GET MY VEHICLE WASHED AT KELLYS CAR WASH I DROVE TO THE CAR WASH PUT MY CAR IN NEUTRAL HAD ALL THE WINDOWS ROLLED UP TIGHT AND DOORS LOCKED AS I PROCEEDED THROUGH THE CARWASH EVERYTHING WAS GOING FINE UNTIL IT WAS TIME TO RINSE WATER STARTED COMING FROM MY DOME LIGHT POURING ON DOWN INTO MY AIR CONDITIONING SYSTEM AND WATER STARTED LEAKING FROM THE RIGHT SIDE PASSENGER ABOVE THE WINDSHIELD I INSTANTLY PANIC AS THE VEHICLE WAS GETTING DONE THROUGH THE CARWASH I PULLED OVER AND CALLED MY INSURANCE COMPANY TO FILE A CLAIM & THEN CALLED THE DEALERSHIP THEY TOLD ME TO COME IN I CAME IN THEY SAID THAT THERE WAS NOTHING THEY CAN DO FOR ME I WILL HAVE TO SET AN APPOINTMENT SO I SET AN APPOINTMENT NOW I'M JUST WAITING FOR MY APPOINTMENT TO COME ON SEPTEMBER 30 IT RAINED & NOW MY CAR HAS WATER SPOTS ON THE PASSENGER SIDE ABOVE THE DASHBOARD
NHTSA ODI 10779076
Sep 29, 2015
HOOD RELEASE LEVER WHEN GETTING OUT OF CAR LEFT FOOT CATCHES ON LEVER RELEASING HOOD. LEVER PROTRUDES FROM SIDE PANEL. I HAVE A BAD LEFT LEG SO I HAVE TO DRAG LEG OUT OF CAR. I CAN CATCH LEVER RELEASING HOOD WITHOUT KNOWING IT. SAFETY LATCH DOES PREVENT HOOD FROM OPENING UP IF I DO NOT NOTICE HOOD IS OPEN.
NHTSA ODI 10778425
Aug 20, 2015AirbagsBrakesCrash1 injury
TL* THE CONTACT OWNS A 2015 JEEP PATRIOT. WHILE TRAVELING APPROXIMATELY 65 MPH, THE BRAKE PEDAL WAS APPLIED AND DID NOT RESPOND IN ENOUGH TIME TO STOP THE VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO THE SIDE OF A TRUCK AND THE FRONT PASSENGER SIDE AIR BAG DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE CHEST AND BOTH HANDS WERE SWOLLEN WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A YARD. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO COMPLETE AN INVESTIGATION TO DETERMINE THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI 10750167
Jul 31, 2015Transmission & drivetrainEngine
TL* THE CONTACT OWNS A 2015 JEEP PATRIOT. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE DID NOT ACCELERATE. THE CONTACT STATED THAT THE TEMPERATURE GAUGE FLUCTUATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS NOT DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.
NHTSA ODI 10745195
Jun 13, 2015Tires
FIRST DAY DRIVING NEW 2015 JEEP PATRIOT, TRAVELING AT LEGAL SPEED ON STATE HIGHWAY, REAR DRIVER'S SIDE TIRE BLEW. HOT DAY, LOOKS LIKE BELT SEPARATION, LOUD POP AND CUT ALL THE WAY THROUGH THE TIRE. LUCKILY I WAS ABLE TO MANEUVER TO SIDE OF HIGHWAY. CALLED ROADSIDE ASSISTANCE. VERY CONCERNED NOW ABOUT THE TIRES. THE ARE FIRESTONE AFFINITY TOURING T4-P215/60R17 TIRES. THE TWO FRONT TIRES HAVE A DIFFERENT AFB THAN THE REAR TIRES. AFB 4214 IS ON THE ORIGINAL REAR TIRE. AFB 4414 ON THE FRONT. NO DATE OF MANUFACTURE LISTED ON TIRES.
NHTSA ODI 10725089
Jun 3, 2015Lights
I'VE NOTICED MY HEADLIGHTS IN THE FRONT OF MY CAR ARE VERY BRIGHT. I USUALLY DRIVE A 60 MILE ROUND TRIP AT NIGHT AND IT IS NOT A RARE OCCURRENCE TO HAVE MORE THAN 10 CARS FLASH ME. I DO PUT MY HEADLAMPS ON THE LOW BEAM, BUT CARS STILL FLASH ME THINKING IT'S ON HIGH BEAMS. I'VE TALKED TO MY FRIEND WHO ALSO HAS A JEEP PATRIOT 2014, HE HAS THE SAME PROBLEM AS WELL.
NHTSA ODI 10723106
Jun 1, 2015Electrical system
TL* THE CONTACT OWNS A 2015 JEEP PATRIOT. THE CONTACT STATED THAT THE HEADLIGHTS, TURN SIGNALS, HORN, HEATED SEATING, AND WINDSHIELD WIPERS STOPPED WORKING. THE CONTACT STATED THAT THE VEHICLE HAD BEEN TO THE DEALER FOUR TIMES, BUT THE FAILURE HAD NOT BEEN REPAIRED. THE CONTACT BELIEVED THE ISSUE WAS WITHIN THE INSTRUMENT CLUSTER, BUT THE DEALER HAD NOT MADE THAT DETERMINATION. THE FAILURE MILEAGE WAS 3,000. MA 08/06/15 THE CONSUMER STATED ON NOVEMBER 22, 2015 HE EXPERIENCED THE SAME RECURRING PROBLEM THAT WAS SUPPOSEDLY FIXED THE LAST SEVERAL TIMES IT HAPPENED. UPDATED 12/07/15.*JB UPDATED 10/17/2017*CN
NHTSA ODI 10722580
May 22, 2015Suspension
TL* THE CONTACT OWNS A 2015 JEEP PATRIOT. WHILE ACCELERATING, THE STEERING WHEEL PULLED TO THE LEFT AND RIGHT WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LOWER CONTROL ARM WAS MISSING THE PINCH BOLT AND NEEDED TO BE REPAIRED. THE CONTACT STATED THAT THERE WAS NO EVIDENCE THAT THE BOLT WAS EVER PLACED ON THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,500.
NHTSA ODI 10720999
Apr 22, 2015AirbagsCrash1 injury3 deaths
TL* THE CONTACT RENTED A 2015 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 40 MPH, A VEHICLE HEADING IN THE OPPOSITE DIRECTION WITH AN INTOXICATED DRIVER CROSSED INTO THE JEEP PATRIOT'S LANE CAUSING A HEAD ON COLLISION AND THE AIR BAGS DID NOT DEPLOY. THE DRIVER AND THE FRONT PASSENGER SUSTAINED FATAL INJURIES AT THE SCENE OF THE CRASH. THE DRIVER OF THE OTHER VEHICLE ALSO SUSTAINED FATAL INJURIES AND A PASSENGER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO THE RENTAL COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE...UPDATED 04/19/16 *BF
NHTSA ODI 10712196
Apr 5, 2015Steering
I PURCHASED A 2015 JEEP PATRIOT ON MARCH 21 WITH 22 MILES ON THE ODOMETER. AFTER A FEW DAYS THE CAR BEGAN DRIFTING TO THE RIGHT. THE OWNERS MANUAL INDICATED THIS WAS NORMAL FOR THE FIRST 500 MILES. OVER THE COURSE OF A FEW DAYS THE CAR STARTING PULLING HARD TO THE RIGHT. ON THURSDAY APRIL 2 THE CAR BEGAN SUDDENLY JERKING HARD TO THE RIGHT ALMOST SENDING ME INTO A CONCRETE BARRIER. AFTER RETURNING THE CAR FOR SERVICE AND BEING ASSURED THE JEEP WAS PROPERLY ALIGNED THE CAR CONTINUED TO PULL HARD TO THE RIGHT. THE CAR ALSO WOULD SUDDENLY JERK HARD TO THE RIGHT. THIS IS A DANGEROUS VEHICLE AND I AM CONCERNED FOR MY FAMILY'S SAFETY. THE DEAL HAS REFUSED TO REPLACE THE CAR. *TR
NHTSA ODI 10703760
Mar 8, 2015Electrical system
I BOUGHT THIS CAR IN MID FEB, BUT ONLY ONE WEEK AFTER PURCHASING, THE CAR CAN NOT START AND WAS TOWED TO THE DEALER. THE DEALER SAID THE TOTALLY INTEGRATED POWER MODULE HAS EXPERIENCED AN SHORT AND THEY HAVE TO REPLACE A NEW ONE. I WAITED ONE WEEK AND THE CAR IS STILL IN THE DEALER. I DO NOT KNOW HOW LONG I STILL NEED TO WAIT. *TR
NHTSA ODI 10692869
Feb 19, 2015SteeringSpeed controlBrakes
ON ABOUT JANUARY 15, 2015, LESS THAN 2 MONTHS AFTER PURCHASE AND WITH LESS THAN 1500 MILES, THIS VEHICLE ACCELERATED OUT OF CONTROL & I WAS UNABLE TO GET IT TO RESPOND BY BRAKING. THE VEHICLE WAS BROUGHT TO BURDICK CHRYSLER JEEP IN CICERO, NY WHERE IT WAS PURCHASED & THEY WERE UNABLE TO PROPERLY DIAGNOSE/REPAIR THE VEHICLE & SAID THERE WAS NOTHING WRONG WITH IT.WHILE TRAVELING ON FEB 5 I EXPERIENCED AN ISSUE WITH THE CRUISE CONTROL NOT 'STAYING' WHERE IT WAS SET- CONTINUING TO ACCELERATE,THEN INSTEAD ABOUT 1/2 WAY TO OUR DESTINATION, I STARTED TO EXPERIENCE RANDOM ISSUES SUCH AS ATTEMPTING TO ACCELERATE AND THE VEHICLE BEHAVING AS IF IT WAS IN NEUTRAL. I LOCATED THE JEEP DEALER CLOSEST TO MY DESTINATION, SAFFORD CHRYSLER JEEP IN VA, & DROPPED THE VEHICLE OFF. SAFFORD HAD THE VEHICLE THE ENTIRE DAY OF FRIDAY, 2/06/15, & WAS UNABLE TO PROPERLY DIAGNOSE/REPAIR THE VEHICLE- SAYING THEY COULD NOT FIND ANYTHING WRONG WITH IT. UPON RELEASING THE VEHICLE BACK TO US, HAVING DRIVEN ONLY APPROX.10 MILES, MY COUSIN HAD NEAR-DEATH EXPERIENCE IN HEAVY TRAFFIC, THE VEHICLE BEGAN AGAIN ACCELERATING OUT OF CONTROL & WOULD NOT RESPOND TO NORMAL BRAKING WHILE MY COUSIN WAS DRIVING. WE CONTACTED JEEP CUSTOMER CARE BY PHONE TO REPORT THESE ISSUES THE EVENING OF FRIDAY, 2/06. THE JEEP IS CURRENTLY AT SAFFORD CHRYSLER JEEP IN SPRINGFIELD, VA, HAVING BEEN TOWED THERE ON SATURDAY, 2/07. WE WERE TOLD BY SAFFORD THAT THEY FOUND AN ERROR MESSAGE OF SOME SORT INDICATING THE GAS AND BRAKE WERE ENGAGED AT THE SAME TIME, WHICH IS IN KEEPING WITH OUR REPORT OF THE VEHICLE ACCELERATING ON IT'S OWN AND NOT RESPONDING TO BRAKING, BUT THEY WERE UNABLE TO DIAGNOSE OR REPAIR THE PROBLEM THAT DAY OR THE FOLLOWING DAY PRIOR TO OUR DEPARTURE FROM VIRGINIA.THERE HAS BEEN A SERIOUS LACK OF RESPONSE FROM TO BURDICK CHRYSLER JEEP IN CICERO, NY, SAFFORD CHRYSLER JEEP IN SPRINGFIELD, VA, &JEEP CUSTOMER CARE. *TR
NHTSA ODI 10684243
Jan 12, 2015Body & structure
I ONLY OWNED THE CAR FOR ONE WEEK AND THERE WERE ONLY 156 MILES ON THE CAR. WHEN I GOT IN MY CAR AFTER WORK TODAY (THE FIRST RAINY DAY SINCE I PICKED UP THE VEHICLE A WEEK AGO) THERE WAS WATER ALL OVER THE RADIO, CONSOLE, GEAR SHIFT, DASHBOARD AND ALSO ON THE SEATS AND FLOOR. WATER WAS LEAKING INTO THE CAR FROM THE INTERIOR LIGHTS LOCATED RIGHT ABOVE THE DASHBOARD. THE CD PLAYER WAS MAKING A CLICKING NOISE AND SAYING LOAD CD OR EJECT CD AND WOULD JUST GO ON AND OFF SPORADICALLY AS I DROVE TO THE JEEP DEALER. THE MOST CONCERNING AND DANGEROUS PART WAS WATER WOULD CONTINUE TO POUR OUT FROM THE LIGHTS AS I DROVE EVERY TIME I MADE A TURN. WATER WOULD SPRAY ONTO ME, AS WELL AS, PARTS OF THE INTERIOR OF THE CAR WITHOUT NOTICE. *TR
NHTSA ODI 10672017