What 1,344 owners told NHTSA about the 2015 Jeep Grand Cherokee Trackhawk

I HAD THE ELECTRONIC POWER STEERING MODULE GO OUT & ALSO HAD TO REPLACE RADIATOR AFTER DOING RESEARCH I HAVE SEEN 1,000 OF OTHER CUSTOMERS COMPLAIN ABOUT THE SAME ISSUES AND THEY NOT BE COVERED BY WARRANTY DUE TO BASIC WARRANTY EXPIRED. IF THIS IS A COMMON ISSUE WITH THE 2015 JEEP GRAND CHEROKEE WHY HAS THIS NOT BEEN REVIEWED FOR RECALL??

NHTSA ODI 11109609

DURING A ROUTINE CHECK OF VEHICLE FLUIDS, I DISCOVERED THAT THE POWER STEERING RESERVOIR WAS EMPTY. THE DEALER SAID "POWER STEERING RESERVOIR IS LOW FROM FACTORY AND IS TOPPED OFF DURING SERVICE". I REPORTED THIS TO JEEP CUSTOMER ASSISTANCE, BUT HAVE NOT RECEIVED A RESPONSE. I HAVEN'T NOTICED ANY STEERING PROBLEMS, BUT I AM CONCERNED THAT THIS A POTENTIAL SAFETY ISSUE.

NHTSA ODI 11082087

VEHICLE LOSES POWER STEERING INTERMITTENTLY. IT'S STILL UNDER WARRANTY AND HAS BEEN TO THREE DIFFERENT DEALERS 5 TIMES. IT'S PRESENTLY AT ARRIGO JEEP IN FT PIERCE FL AND HAS BEEN FOR OVER A WEEK. THEY DO NOT RETURN MY CALL. THIS HAS ALSO BEEN REPORTED TO CHRYSLER. LOSS OF POWER STEERING CAN HAPPEN IN MOTION OR STATIONARY. VERY DANGEROUS. I HAVE ALL SERVICE DOCS.

NHTSA ODI 11074903

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. ON SEVERAL OCCASIONS, WHETHER BEING DRIVEN OR STATIONARY, THE VEHICLE WOULD LOSE POWER STEERING FUNCTIONALITY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO TROIANO CHRYSLER JEEP DODGE DEALER (ADDRESS UNKNOWN) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. ALSO, THERE WAS A LOW VOLTAGE FLUCTUATION GOING TO THE ELECTRONIC POWER STEERING. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO WALLACE JEEP (2755 SE FEDERAL HWY, STUART, FL 34994, (772) 220-3600) AND ARRIGO DODGE CHRYSLER JEEP RAM FORT PIERCE (5851 S US HIGHWAY 1, FORT PIERCE, FL 34982, (855) 709-0687) WHERE IT WAS DIAGNOSED THAT THERE WAS A VOLTAGE ISSUE WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,169.

NHTSA ODI 11074945

"LOW POWER STEERING FLUID". 2ND TIME TAKEN SUV TO THE DEALERSHIP, FOR POWER STEERING FLUID BEEN BELOW THE MIN MARK. DEALERSHIP SAID THEY INSPECTED VEHICLE FOR LEAKS, NO FOUND. DEALERSHIP STATED THAT IN THIS TYPE VEHICLES IS NORMAL THAT FLUID EVAPORATE AND THAT JUST NEED TO BE REFILL EVERYTIME GOES BELOW MIN. IN MY OPINION THIS IS LIKE BRAKE SYSTEM WERE FLUID DON'T EVAPORATE BUT WILL GO LOW IN THE EXISTENCE OF A LEAK. DEALERSHIP NEED TO DO AN INPECTION WITH THE VEHICLE OPERATING TO LOOK FOR LEAK SINCE IT COULD BE LEAKING STRAIGHT TO THE GROUND WHEN VEHICLE IS ON THE MOVE.

NHTSA ODI 11072435

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE STATIONARY AND DRIVING VARIOUS LOW SPEEDS, THE POWER STEERING MADE A HIGH PITCHED WHISTLING NOISE WHEN TURNED LEFT OR RIGHT. ED VOYLES CHRYSLER DODGE JEEP RAM IN MARIETTA, GEORGIA WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS NORMAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 24,000.

NHTSA ODI 11055324

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FLUID LEAKED OUT APPROXIMATELY EVERY 500 MILES. THE VEHICLE WAS TAKEN TO SAITTA TRUDEAU CHRYSLER JEEP DODGE IN PAHRUMP, NEVADA WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FLUID HAD EVAPORATED. THE DEALER STATED THAT THERE WAS NO REPAIR FOR THE FAILURE AND THAT THE CONTACT WOULD HAVE TO BRING IN THE VEHICLE TO HAVE THE POWER STEERING FLUID REPLACED OR "TOPPED OFF" WHEN NECESSARY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.

NHTSA ODI 11054780

APPARENT LEAK IN THE POWER STEERING ON THE DRIVE RACK. VERY COSTLY REPAIR THAT NEEDS FIXED. CAR JUST WENT OVER THE MANUFACTURERS WARRANTY.

NHTSA ODI 11039764

WHILE DRIVING AT A SPEED OF 15 MPH ON A CITY STREET THE FRONT PASSENGER SIDE CONTROL ARM FRACTURED, BROKE LOOSE, RIPPED APART THE WHEEL WELL AND CAUSED THE CAR TO PULL TO THE RIGHT AND BRUSH AGAINST A PARKED CAR CAUSING MINOR PAINT DAMAGE ON THE FRONT BUMPER.

NHTSA ODI 10899722

TL* THE CONTACT RENTED A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE CRASHED INTO THE CURB, FLIPPED THREE TIMES, AND LANDED ON THE HOOD. THE FRONT PASSENGER SIDE CURTAIN AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A BROKEN NOSE AND A BROKEN TOE ON THE RIGHT FOOT, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A BODY SHOP, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,890.

NHTSA ODI 10889009

DROVE CAR TO SHOPPING CENTER NOTICED A OIL SMELL WHEN PARKING. WHEN I RETURNED TO CAR TO LEAVE SHOPPING CENTER I HAD EXTREME DIFFICULTY TURNING STEERING WHEEL. I LIVE VERY CLOSE FROM SHOPPING CENTER AND VERY CAREFULLY WITH EXTREME DIFFICULTY DROVE CAR HOME. I OPENED THE HOOD A NOTICED POWER STEERING FLUID ALL OVER THE ENGINE COMPARTMENT. I HAD THE CAR TOWED TO THE DEALER. CAR HAS 13,000 MILES. I FEEL VERY LUCKY THAT THE OIL DIDN'T CAUSE A FIRE OR THAT THE STEERING LOSE OCCURED WHEN I WAS NOT MOVING DOWN THE HIGHWAY.

NHTSA ODI 10882828

VEHICLE RANDOMLY BRAKES UNINTENTIONALLY FOR 5 TO 10 SECONDS - ENGINE AND STEERING FAIL ALL AT THE SAME TIME. A LOUD COLLISION WARNING ALONG WITH RED ALERT BRAKING INDICATORS. I INFORMED A LOCAL DEALERSHIP SEVERAL MONTHS AFTER PURCHASE (SUMMER 2015). THEY REPORTED NO SPECIFIC CODES OR RECALLS. THE ISSUE HAS OCCURRED MULTIPLE TIMES. IN ALL OCCURRENCES THE VEHICLE WAS IN MOTION INCLUDING HIGHWAY AND CITY STREETS. FOR INCIDENTS I DIRECTLY RECALL THEY OCCURRED WHILE DRIVING IN A STRAIGHT LINE (MOSTLY).

NHTSA ODI 10865819

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER STEERING WHILE DRIVING 15 MPH. THE FAILURE OCCURRED WITHOUT WARNING. UPON INSPECTION OF THE VEHICLE, THE CONTACT NOTICED THAT STEERING FLUID LEAKED FROM THE VEHICLE. THE VEHICLE HAD TO BE TOWED TO THE DEALER WHERE IT WAS DIAGNOISED THAT THE POWER STEERING HOSE HAD A DEFECTIVE CLAMP THAT NEEDED TO BE REPLACED. THE MANUFCATURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 500. THE VIN WAS NOT PROVIDED.

NHTSA ODI 10790024

ON 9/26/2015 WE WERE DRIVING DOWN OUR STREET AND LOST ALL ABILITY TO STEER THE TRUCK. I CALLED JEEP ROADSIDE ASSISTANCE AND THE TRUCK WAS SCHEDULED TO BE TOWED TO THE NEAREST JEEP SERVICE CENTER ON 9/28/3015 - THE TRUCK WAS NOT DRIVE-ABLE. THE JEEP SERVICE CENTER REVIEWED MY TRUCK A FEW DAYS LATER AND TOLD ME THAT THE STEERING CONTROL MODULE HAD GONE BAD IN THE TRUCK WHICH IS WHY IT COULDN'T BE STEERED. THE STEERING CONTROL MODULE IS STILL ON ORDER AND MY TRUCK IS STILL AT THE SERVICE CENTER AND IS NOT DRIVE-ABLE AS OF THIS POSTING ON 10/15/2015.

NHTSA ODI 10782600

I RETURNED THIS JEEP TWICE TO DEALER LETTING KNOW THAT THE TRANSMISSION HAD A HARD BANG BETWEEN SHIFTING, THEY CONTINUE TO SAY THAT THIS NORMAL.THE SERVICE MANAGER SAYS IT BECAUSE OF THE ELECTRONIC SYSTEM, I TOLD THEM THAT I HAVE DRIVING FOR OVER FORTY YEARS AND HAVE HEARD OF SUCH THING AND THIS SOUNDS MORE LIKE A TORQUE CONVERTER ISSUE NOT A COMPUTER, NEEDLESS TO SAY THEY CONTINUE TO SAY NOTHING IS WRONG. I AM IN THE PROCESS OF SCHEDULING ANOTHER APPOINTMENT BECAUSE IT CONTINUES TO GET WORSE. *JS

NHTSA ODI 10681977

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE POWER STEERING HOSE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 443. ...UPDATED 02-03-15 *BF THE CONSUMER STATED THE POWER STEERING HOSE DETACHED FROM THE PUMP AND ALL THE FLUID LEAKED OUT, MAKING IT VERY DIFFICULT TO STEER THE VEHICLE. THE WAS ATTACHED WITH A COMPRESSION COUPLING AND WAS SIMPLY RE-ATTACHED WITH THE SAME. UPDATED 02/18/15*JB

NHTSA ODI 10680708