Jun 5, 2024Body & structureEngine
The passenger door handle will not open from the outside door after using keyless entry or door unlock. This put people at risk if someone is trying to rescue the person from an accident or other critical injury where one needs help to escape from the vehicle. There are numerous reports of this manufacture and model where the front doors or back passenger doors will not open. Carguru has a page listing this issue as well [XXX] The issue just happened one day when I tried to open the door for someone. This needs to be investigated. I have been told by a local mechanic that it would cost anywhere from $400 to $800 in repairs. The second issue is that the engine burns oil faster than normal. I have a normal commute to work and before the 3,000 mark for an oil change, my oil light comes on in my vehicle. I check the oil only to see that it's very low. My mechanic has stated that Hyundai Tuscan and the Kia Sorento have this engine issue. The burning of the oil is faster and the catalyst converter has to be changed faster due to high amounts of carbon being burned. Please look into this matter INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI 11592603
Jan 24, 2024Body & structure
Rear driver door does not open. The door has not been damaged but just stopped opening. It’s a safety issue because if something was to happen they could be stuck in the car.
NHTSA ODI 11567558
Nov 7, 2023Body & structure
The passenger rear door no longer opens from either the outside or inside. Door unlocks but unable to open door.
NHTSA ODI 11554023
Oct 11, 2021Body & structure
Rear passenger door handle stopped working. Door locks and unlocks but the door won't open. This is a serious safety issue that could lead to entrapment of a passenger. Problem is NOT intermittent and a local mechanic confirmed it. Vehicle has not been inspected by the manufacturer or anyone else other than my mechanic.
NHTSA ODI 11436293
Dec 3, 2018Electrical systemBody & structureFire
THE CAR WAS PARKED IN THE DRIVEWAY FRIDAY 11/23/2018 AT ABOUT 3:30 PM. THE NEXT DAY, SAT, 11/24/2018 ABOUT 12:45, A BOY BANGED ON THE FRONT DOOR OF THE HOUSE AND TOLD WIFE THE CAR WAS ON FIRE. SHE CAME AND GOT ME FROM THE BACK YARD AND I RAN AROUND TO THE DRIVEWAY. I SEEN FLAMES AROUND THE DRIVER'S SIDE REAR QUARTER, THE WHEEL WELL,AND THE GAS CAP. I GRABBED A FIRE EXTINGUISHER FROM THE GARAGE AND SPRAYED IT AT THE GAS CAP AREA. THE WIFE SAID THE FIRE DEPARTMENT WAS ON THEIR WAY. I USED THE EXTINGUISHER AND THE WIFE BROUGHT ME ANOTHER ONE. I USED THEM TO TRY AND KEEP THE GAS CAP COOL. THE FIRE DEPARTMENT CAME AND I MOVED MY TRUCK FROM PARKED NEXT TO THE TUCSON TO ACROSS THE STREET AND OUT OF THE WAY OF THE FIRE DEPARTMENT.THE CAR HAD NOT BEEN STARTED OR EVEN UNLOCKED SINCE IT WAS PARKED THE DAY BEFORE.
NHTSA ODI 11155753
Oct 1, 2017Transmission & drivetrainBody & structureEngineCrash
CAR ACCELERATED FORWARD SUDDENLY CAUSING CRASH INTO RETAINING WALL. WHILE PARKING.
NHTSA ODI 11030703
Oct 25, 2016AirbagsBody & structureSpeed controlCrash2 injuries
I WAS PARKING IN A PARKING GARAGE AND HAD TO MAKE A RIGHT TURN INTO A SPACE WITH CARS ON BOTH SIDES. WHEN I NORMALLY PARK, MY FOOT IS OVER THE BRAKE AND I TAP THE BRAKE AS I GO IN. IN THIS CASE, AS SOON AS I BEGAN TURNING RIGHT, MY CAR TOOK OFF LIKE A SHOT. IT FELT LIKE A CAR BEING FLOORED. I BARELY MISSED ONE OF THE CARS AND SLAMMED INTO A CONCRETE WALL, MAKING A 4 X 6 HOLE IN THE WALL AND SETTING OFF THE AIR BAG IN THE STEERING WHEEL. THE CAR WAS SMOKING AND I IMMEDIATELY SHUT IT OFF SO THERE WOULD BE NO FIRE.
NHTSA ODI 10918950