Aug 11, 2020
WHILE APPROACHING A RED LIGHT ON A CITY STREET WITH ONCOMING TRAFFIC, BRAKES WERE APPLIED. THE CAR STARTED JERKING VIOLENTLY, AND THE BRAKES WERE NOT WORKING. THE CAR THEN LOST POWER AND THEN POWER STEERING. FORTUNATELY, I WAS ABLE TO MAN HANDLE THE CAR INTO A HARD RIGHT AND AVOID AN ACCIDENT. THIS WAS A LIFE THREATENING SITUATION. THE CAR WAS TOWED TO JIM ELLIS HYUNDAI, 5785 PEACHTREE IND. BLVD., CHAMBLEE GA FOR REPAIR. THE SHOP WAS UNABLE TO REPLICATE ANY PROBLEM AND DID NOT FIX ANYTHING RELATED TO BRAKES OR POWER STEERING. THE CAR WAS PURCHASED BACK BY THE DEALER AND SENT TO AUCTION TO BE SOLD. SO MUCH FOR THE NEXT OWNER.....
NHTSA ODI 11348545
Aug 2, 2020Brakes
REAR BRAKE LINES STABILIZER BAR IS RUBBING AGAINST THE BRAKE HOSES CREATING A HOLE IN LINES SERIOUS PROBLEMS
NHTSA ODI 11342821
Jul 9, 2020Steering
TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE DRIVING 25-55 MPH, ON SEVERAL OCCASIONS THE STEERING WHEEL CEASED WITH THE POWER STEERING ASSIST WARNING LIGHT FLASHING. THE VEHICLE WAS TAKEN TO DENNIS HYUNDAI EAST (2900 MORSE RD, COLUMBUS, OH 43231, (614) 471-2900) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
NHTSA ODI 11338406
May 31, 2020Steering
STEERING WHEEL HOLDS IN POSITION DURING TURNS AND REQUIRE OPPOSITION FORCE TO RELEASE IT. RESEARCHED THIS ONLINE AND FOUND OTHER PEOPLE HAVING THE SAME ISSUE AND MAY REQUIRE A NEW STEERING RACK.
NHTSA ODI 11326679
May 20, 2020Airbags
THE AIRBAG IS DEFECTIVE AND WILL NOT DEPLOY. NO IDEA AS TO THE CAUSE AS THIS WAS A RECENTLY PURCHASED CAR. NO OUTSTANDING AIRBAG RECALLS AND YET NO REPORTED ACCIDENTS AND NO HISTORY OF AIRBAG DEPLOYMENT. THE DEALER WHO SOLD US THE CAR ASSUMES A MANUFACTURER DEFECT. *TR
NHTSA ODI 11325261
May 5, 2020Brakes
THIS IS A PUBLIC ANNOUNCEMENT!!! I HAVE A 2015 HYUNDAI GENESIS WITH ONLY 63K MILES ON IT. THE REAR BRAKE LINES BUSTED WITHOUT WARNING AND HYUNDAI REFUSES TO COVER REPAIR UNDER WARRANTY OR NOTIFY CONSUMERS THAT THE BRAKE LINES CAN FAIL WITHOUT WARNING!! THIS TO ME IS A MAJOR SAFETY ISSUE! THANK GOD I WAS NOT ON THE HIGHWAY! THEY'RE TELLING ME ITS DUE TO CORROSION AND THE WARRANTY IS 5 YEARS 60K MILES! ARE YOU KIDDING ME...IM AT 63K MILES! ALSO, WILL COST ME 4K BECAUSE THE WHOLE REAR END NEEDS TO BE DISASSEMBLED TO REPLACE BOTH BRAKE LINES!!! THIS IS DISGUSTING! BE WARNED! I WILL TAKE THIS TO THE PUBLIC NEWS! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI 11323389
Apr 14, 2020Electrical systemLights
WHILE DRIVING AT NIGHT WITH LIGHTS IN AUTOMATIC MODE, THE HEADLIGHTS WILL TURN OFF FOR A FEW SECONDS AND THE DASH WILL INDICATE THE LIGHTS MODE HAS CHANGED, BEFORE THE LIGHTS WILL TURN BACK ON. THIS HAS OCCURRED MULTIPLE TIMES TYPICALLY AT NIGHT ALONG RURAL HIGHWAYS BUT HAS OCCURRED ALONG LIT STREETS AS WELL. IT HAS HAPPENED WHILE SIMPLY DRIVING ALONG A STRAIGHT STRETCH OF ROAD AS WELL AS WHEN TURNING OR SWITCHING FROM BRIGHTS TO DIMS. THIS SAFETY HAZARD HAS FORTUNATELY NOT YET RESULTED IN LOSING CONTROL OF THE VEHICLE DUE TO LACK OF AWARENESS REGARDING POSITION ON THE ROAD AND COULD RESULT IN A SERIOUS ACCIDENT. DATE LISTED IS THE MOST RECENT TIME THE INCIDENT OCCURRED. *TR
NHTSA ODI 11321088
Mar 10, 2020Fuel systemEngine
TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE STALLED WHILE SEVERAL UNKNOWN WARNING LIGHTS ON THE INSTRUMENTAL PANEL ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO ADVANTAGE HYUNDAI LOCATED AT (440 PLAINVIEW RD, HICKSVILLE, NY 11801) WHERE THE FAILURE WAS UNDETERMINED AND THE DEALER INFORMED THAT THE FAILURE MAY BE DUE TO FUEL SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO ADVANTAGE HYUNDAI 440 PLAINVIEW RD, HICKSVILLE, NY 11801, WHERE THE FAILURE WAS STILL UNDETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
NHTSA ODI 11317277
Feb 11, 2020Fuel system
FROM A STOP POSITION AND BEGIN TO TURN RIGHT THE CAR HESITATES.
NHTSA ODI 11308444
Feb 11, 2020Lights
COMBINATION DAY LIGHT RUNNING/TURN SIGNAL - BURN OUT AND FAIL FREQUENTLY. HAVE REPLACED 4 TIMES IN THE LAST 18 MONTHS. BULB SOCKET SHOWS SIGNS OF OVERHEATING - BROWNING. PASSENGER SIDE REPLACEMENT DIFFICULT AND HAD TO TAKE IN FOR SERVICE. THIS IS THE SAME ISSUE AS REPORTED IN THE FOLLOWING COMPLAINTS. NHTSA ID NUMBERS: 11269951, 11252633, 11204166, 11139934, 11033859, & 11020469 NEED THE MANUFACTURER TO PUT OUT A BULLETIN TO FIX THE PROBLEM.
NHTSA ODI 11308455
Feb 8, 2020Steering
LANE KEEP ASSIST FREEZES UP STEERING WHEEL WHILE DRIVING MAKING IT HARD TO STEER.
NHTSA ODI 11307852
Dec 5, 2019Visibility & wipers
TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. WHILE DRIVING 25 MPH IN INCLEMENT WEATHER, THE WINDOWS FOGGED UP. THE CONTACT STATED THAT THE DEFROSTER WAS ACTIVATED, BUT FAILED TO CLEAR THE WINDOWS. THE CONTACT STATED THAT IT WAS DIFFICULT TO SEE OUT OF THE WINDOWS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT PREVIOUSLY CONTACTED HYUNDAI GREENFIELD (6133 S 27TH ST, GREENFIELD, WI 53221, (414) 238-2000) AND INFORMED THEM OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA ODI 11287085
Nov 18, 2019Lights
WHEN MY HEADLIGHTS ARE IN THE "AUTO" POSITION AND I ENGAGE MY TURN SIGNALS MY HEADLIGHTS WILL FLICKER AND THE LCD SCREEN ON MY DASH SWITCHES BETWEEN "AUTO" AND "DRL OFF" WHICH CAUSES MY LIGHTS TO TURN OFF FOR A COUPLE SECONDS. THIS USUALLY HAPPENS WHEN I'M IN MOTION AND WHEN THE TURNING STALK IS ENGAGED, EITHER FULLY OR SEMI, OR EVEN SOMETIMES WHEN I JUST PUSH UP AGAINST THE STALK WITHOUT ACTUALLY ENGAGING THE TURN SIGNAL. THIS DOES NOT HAPPEN EVER TIME, BUT IT HAS HAPPENED ON MULTIPLE OCCASIONS.
NHTSA ODI 11280745
Oct 22, 2019
ON 8/3/19 DRIVING ON ACADEMY ST. IN NEWARK NJ @7:50 AM, AT THE RED LIGHT ON ACADEMY & WASHINGTON ST. MY BRAKES FAILED WITH NO WARNING, AND I ROLLED THRU A RED LIGHT WHERE THE CAR STOPPED IN THE MIDDLE OF THE INTERSECTION. I WAS ABLE BACK UP AVOIDING AN ACCIDENT AS A BUS WAITED. ALL THE WARNING LIGHTS WERE FLASHING AFTER MY BRAKES FAILED. I PULLED INTO A PARKING LOT A FEW YARDS AWAY, AND CALLED GENESIS, WHICH SAID THEY RECEIVED AN ALERT ON THE ADAPTIVE CRUISE CONTROL, AND I ASKED WHY THEY WERE NO ALERTS ON THE IMPENDING BRAKE ISSUES, AS I HAD RECEIVED A PRIOR ALERT ON ANOTHER ISSUE DEALING WITH THE FUEL VAPOR HARNESS. I CALLED THE DEALERSHIP TO DROP OF THE CAR ON 8/5/19. THEY DIAGNOSED THE ISSUE AS CORRODE REAR BRAKE LINES, AND BRAKE HYDRAULICS, AND WAS BE REPAIRED UNDER WARRANTY( I HAD PURCHASED AN EXTENDED WARRANTY FROM THE HYUNDAI GENESIS DEALER AT THE TIME OF PURCHASE IN 8/2019), AND IT APPEARS THIS IS THE WARRANTY COVERING THE REPAIRS, NOT THE BALANCE OF HYUNDAI'S VAUNTED WARRANTY., MY VEHICLE HAS ONLY 20,038 MILES ON IT, SO HEAVY USAGE IS NOT THE ISSUE HERE. IT APPEARS THE WERE BAD PARTS ON THE CAR, AND I WAS JUST LUCKY TO HAVE ESCAPED A BAD ACCIDENT THAT MORNING. SO FAR, THE CAR HAS BEEN AT THE DEALERSHIP SINCE 8/5/19, WITH NO INFORMATION AS TO WHERE THE REPAIRS STAND, OR IF THE VEHICLE IS REPAIRABLE. WE HAVE TWO OF THESE VEHICLES IN THE FAMILY AND ARE CONCERNED, AND ARE KEEPING A CLOSE WATCH ON THE OTHER.I HAVE REASON TO BELIEVE THERE MAY OTHER OWNERS DRIVING THESE CARS WITH SIMILAR PROBLEMS QUITE UNKNOWN TO THEM.
NHTSA ODI 11270176
Oct 21, 2019Electrical systemLights
DAYTIME RUNNING LIGHTS(DRL) AND FRONT TURN SIGNAL BULBS BURN OUT VERY FREQUENTLY DUE TO THE FACT THEY ARE THE SAME FILAMENT IN THE BULB EVEN THOUGH THEY REQUIRE A DUAL FILAMENT BULB. THE WIRING HARNESSES ALSO SHOW SIGNIFICANT SIGNS OF OVERHEATING. THIS IS A VERY WIDELY-KNOWN ISSUE IN THE ONLINE FORUMS FOR THIS CAR AND IS A COMPLETELY UNSAFE ISSUE. THE DRIVERS SIDE BULB IS EASY TO REPLACE, BUT THE PASSENGER SIDE IS NOT. I HAVE REPLACED THE DRIVERS SIDE 3 TIMES AND THE PASSENGER SIDE 2 TIMES IN THE LAST YEAR. BETWEEN BULBS AND MECHANIC FEES FOR THE PASSENGER SIDE, I HAVE SPENT $200-$300 IN THE LAST YEAR MAINTAIN THIS UNSAFE PROBLEM.
NHTSA ODI 11269951
Oct 20, 2019Lights
THE HEADLIGHT MODE WILL SOMETIMES CHANGE FROM AUTO TO OFF AND BACK TO AUTO WHILE DRIVING (ON CITY STREETS OR ON THE HIGHWAY), WITHOUT INPUT FROM THE DRIVER. THIS CAUSES THE HEADLIGHTS, TAILLIGHTS, AND INTERIOR LIGHTS TO MOMENTARILY SWITCH OFF. I FEEL LIKE THIS MAY BE DUE TO A LOOSE ELECTRICAL CONNECTION IN THE HEADLIGHT MODE ON THE LEFT MULTIFUNCTION STALK, AS THE AUTO AND OFF MODES ARE ADJACENT TO EACH OTHER.
NHTSA ODI 11269764
Oct 3, 2019Lights
THE LEFT AND RIGHT FRONT TURN SIGNALS LAMPS BURNT OUT AT THE SAME TIME, I THEN REPLACED BOTH BULBS AND THEY BLEW OUT AGAIN. ON THE THIRD ATTEMPT ONLY THE LEFT FRONT LAMP WORKED PROPERLY WHERE AS THE SIDE WAS STILL INOPERABLE. I TOOK THE CAR TO THE DEALER AND THEY REPACED THE PLUG THAT THE BUT BULB WAS ATTACHED TO NOW I'M JUST WAITED TO SEE IF ANY OTHER ISSUES OCCUR.
NHTSA ODI 11265967
Sep 30, 2019Transmission & drivetrain
SITTING FROM IDLE,GIVING IT GAS THE CAR BOGS DOWN,HESTIATES BEFORE TAKING OFF.WHEN IT DOES MOVE IT'S SUDDEN AND SURPRISES YOU MY THE MOVEMENT
NHTSA ODI 11258999
Sep 25, 2019Lights
MY HEADLIGHTS TURN OFF (COMPLETELY) ON OCCASION WHEN I TOUCH THE BLINKER SIGNAL STALK. THEY THEN FLICKER AND CYCLE. HERE IS VIDEO OF THE EXACT ISSUE - HTTPS://WWW.YOUTUBE.COM/WATCH?V=WYAMRUDMTQG. IT HAPPENED ON THE PA TURNPIKE WHILE I WAS GOING 70 MPH. THIS IS A MAJOR ISSUE WITH MANY SIMILAR REPORTS FOR THE HYUNDAI GENESIS. THIS HAS HAPPENED ABOUT 5 TIMES OVER 3 YEARS TO ME.
NHTSA ODI 11257997
Sep 19, 2019Electrical system
BACK UP CAMERA. I HAVE REPLACED THE BACK UP CAMERA 3X AND IT IS STILL MESSING UP. NO LONGER UNDER WARRANTY, WHEN IT WAS LIKE I SAID IT WAS REPLACED 3X. THE BACK UP CAMERA ACTS UP WHEN PUT IN REVERSE, IT SHOWS A BLUE SCREEN AT TIMES OTHER TIMES IT GLITCHES AND SHOWS BLACK AND WHITE, ETC.
NHTSA ODI 11256768
Sep 9, 2019Electrical system
PLEASE DISREGARD AND DELETE THIS VOQ. I AM TESTING THE SYSTEM FOR A CLIENT TO SEE WHAT IF ANY CHANGES HAVE BEEN MADE IN THE LAST FEW YEARS.
NHTSA ODI 11254043
Aug 31, 2019Electrical systemLights
DAYTIME RUNNING LIGHTS(DRL) AND FRONT TURN SIGNAL BULBS BURN OUT VERY FREQUENTLY DUE TO THE FACE THEY ARE THE SAME FILAMENT IN THE BULB EVEN THOUGH THEY REQUIRE A DUAL FILAMENT BULB. THE WIRING HARNESSES ALSO SHOW SIGNIFICANT SIGNS OF OVERHEATING. THIS IS A VERY WIDELY-KNOWN ISSUE IN THE ONLINE FORUMS FOR THIS CAR AND IS AN ANNOYING AND UNSAFE ISSUE.
NHTSA ODI 11252633
Aug 26, 2019Visibility & wipers
PANORAMIC ROOF REAR PANEL SHATTERED. VEHICLE WAS SLOWLY TRANSITIONING FROM DRIVEWAY TO ROAD SURFACE OVER SLIGHT DEPRESSION. REAR SUNROOF PANEL BEGAN TO MAKE POPPING NOISES THAT DID NOT STOP WHEN I STOPPED MOVING. I GOT OUT OF THE VEHICLE AND WHEN I CLOSED THE DOOR THE REAR PANEL SHATTERED UPWARDS, SPRAYING GLASS BITS ONTO ME AND THE GROUND. REAR PANEL SHATTERING WAS MOSTLY CONTAINED BY SHATTERPROOF FILM INSTALLED ON THE INSIDE AFTER RECEIVING NOTICE THAT THESE GLASS PANELS ARE PRONE TO SPONTANEOUS IMPLOSIONS. VEHICLE IS PRESENTLY AT DEALER BEING VALIDATED FOR EXTENDED WARRANTY COVERAGE.
NHTSA ODI 11246500
Aug 20, 2019Electrical system
HEADLIGHTS TURN OFF AN ON WHEN IN AUTO MODE, WHILE DRIVING
NHTSA ODI 11245300
Aug 7, 2019Electrical system
THE POWER TRUNK HATCH MALFUNCTIONS, OPENING THE TRUNK EITHER PARTIALLY OR COMPLETELY. UNFORTUNATELY IT DOES NOT CLOSE COMPLETELY UNLESS USING THE TRUNK BUTTON INSIDE THE VEHICLE. ONE INCIDENT, THE TRUNK ATTEMPTED TO CLOSE WITHOUT WARNING OR NOTICE. NO BUTTON WAS ACTIVATED TO CLOSE AT THE TIME. THE TRUNK WOULD OPEN WHEN THE VEHICLE WAS STATIONARY, IN MOTION ON THE ROADWAY, AND WHEN THE VEHICLE WAS POWERED OFF. ALL WERE ISOLATED INSTANCES. IT IS UNKNOWN WHAT MAY BE CAUSING THE MALFUNCTION, HOWEVER HAS PROGRESSIVELY BECAME WORST FROM THE ONSET. I WAS ABLE TO UTILIZE THE "VALET TRUNK LOCKOUT FEATURE" FOR NOW, DEACTIVATING THE TRUNK FUNCTIONS. I'M SCHEDULED TO MEET WITH THE HYUNDAI DEALERSHIP FOR AN INSPECTION OF THE VEHICLE SOON. I'VE ALSO CONTACTED THE MANUFACTURER REGARDING THIS ISSUE.
NHTSA ODI 11242170