Jun 26, 2018Electronic Stability Control (esc)
THIS CAR LOSES CONTROL ON ICE COVERED ROADS, AND HAS HAPPENED NUMEROUS TIMES. THE CAR APPEARS TO BE OVER CORRECTING WHEN ROADS ARE ICE COVERED. THE REAREND OF THE CAR BEGINS TO SLIP FROM SIDE-TO-SIDE BEGINNING AT SPEEDS OF AROUND 40/45 MPH. THE PROBLEM IS, IT DOES NOT HAPPEN ALL THE TIME. IT IS LIKE THERE IS SOMETHING WRONG WITH A STABILITY MODULE OR SOMETHING. DEALER SAY THERE IS NOTHING THEY CAN DO UNLESS THEY CAN RECREATE THE PROBLEM. A VERY SCARY SITUATION WHEN IT OCCURS.
NHTSA ODI 11104025
May 20, 2018Electrical systemBody & structure
WATER INTRUSION INTO THE REAR TRUNK DURING HEAVY RAINS OR AFTER A CAR WASH.
NHTSA ODI 11096923
May 10, 2018Tires
2015 HYUNDAI GENESIS. CONSUMER WRITES IN REGARDS TO PREMATURE TIRE FAILURE. *LD THE CONSUMER STATED THE TIRES WERE WORN OUT AT 19,000 MILES. *JS
NHTSA ODI 11093049
Apr 2, 2018Lights
MULTI-FUNCTION HEADLIGHT SWITCH (CONTROL STALK) IS DEFECTIVE AND CAUSES LOW-BEAM HEADLIGHTS TO FLASH INTERMITTENTLY OR TURN OFF FOR A SHORT PERIOD TIME (3-5 SECONDS) WHEN USING TURN SIGNAL (RIGHT OR LEFT). THIS EVENT OCCURS WHILE CAR IS MOVING, SPEED DOES NOT MATTER. HEADLIGHT FLASHING OCCURS AT ALL SPEEDS.
NHTSA ODI 11082460
Feb 28, 2018Visibility & wipers
THE PANORAMIC SUNROOF HAD EXPLODED WHEN I WAS DRIVING ON EXPRESSWAY ABOUT 60 MPH. IT WAS A VERY LOUD NOISE AND LUCKILY NO CARS WERE AROUND. WE TOOK EXIT AND FOUND OUT THAT PART OF THE ROOF BLOWN AWAY AND THE REMAINING GLASS SHATTERED. LUCKILY NO INJURIES AS SUNROOF'S SHADE GUARD PROTECTED US FROM THE BITS OF GLASS. I DROVE SLOWLY TO THE HYUNDAI DEALER WHERE I LEASED THE CAR. EVEN THOUGH THIS GENESIS UNDER FULL WARRANTY, DEALER (HYUNDAI MOTORS) REFUSED TO COVER THIS UNDER WARRANTY. I DO NOT UNDERSTAND WHY THIS HAPPENED. WE HAVE NOT OPENED THE SUNROOF FOR A LONG TIME. THERE MUST BE A DESIGN DEFECT. THIS IS REALLY A SAFETY CONCERN. AUTO MAKERS SHOULD RECALL BEFORE PEOPLE SUFFER SERIOUS INJURIES. *BF *TR
NHTSA ODI 11075424
Jan 15, 2018Wheels
IN 2016 I BOUGHT A 2015 HYUNDAI GENESIS WITH CONTINENTAL PRO CONTACT. THIS WAS A NEW CAR WITH 1,565 MILES ON IT. IN LESS THAN A YEAR I NOTICE THE SIDE WALL ON THE FRONT TIRE HAD A BULGE IN IT. THE DEALER WOULD NOT REPLACE THE TIRE FOR FREE BUT OFFERED A DISCOUNT ON ANOTHER TIRE. I TOOK THE CAR IN TODAY FOR SERVICE AND THEY FOUND A BULGE IN THE SIDE WALL OF THE REAR TIRE. THE FIRST TIRE ONLY HAD 14,466 MILES I'M CURRENTLY AT 21,711 MILES. I'M GOING TO REPLACE THEM ALL BUT THINK THEY SHOULD BE RECALLED. OH AND WHEN CHECKED THE DOT # ,THREE OF THE TIRE DID NOT HAVE THE FOUR DIGIT DATE. ONLY ONE HAD THE WHOLE NUMBER AFFE WC85 2115.
NHTSA ODI 11062877
Jan 10, 2018Transmission & drivetrain
SAME ISSUE AS MANY OTHERS. DRIVING AT A MEDIUM SPEED & ALL OF A SUDDEN THE RPM'S RACE UP & WHEN THE TRANSMISSION SHIFTS IN IT BANGS VIOLENTLY LIKE EITHER SOMEONE HIT YOU OR YOU HIT A REALLY DEEP POTHOLE. WHENEVER I TAKE IT IN FOR MAINTENANCE I ASK THEM IF THEY'VE HEARD ANYTHING ABOUT THE ISSUE & IT'S ALWAYS NO. AND SINCE WE CAN'T REPRODUCE THE ISSUE ON THE FLY THERE'S NOTHING TO LOOK AT. IF HYUNDAI DOESN'T COME UP WITH AN ANSWER SOON I'M GOING TO DUMP IT, IT'S POTENTIALLY DANGEROUS WHEN IT LEAPS FORWARD.
NHTSA ODI 11062021
Jan 8, 2018AirbagsEngine
TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS COUPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V722000 (AIR BAGS). WHILE DRIVING UNKNOWN SPEEDS, THE CHECK ENGINE INDICATOR BLINKED. ADDITIONALLY, THE NAVIGATION SYSTEM SCREEN WAS DARK. THE CONTACT CALLED A LOCAL DEALER (PALM SPRINGS HYUNDAI, 3919 E PALM CANYON DR, PALM SPRINGS, CA) AND WAS ADVISED TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 23,795.
NHTSA ODI 11061297
Dec 14, 2017SuspensionWheels
I TOOK MY CAR TO DEALER DUE TO EXCESSIVE NOISE IN FRONT OF CAR WHEN DRIVING. I THOUGHT IT WAS A WHEEL BEARING NOISE. DEAL,ER SAYS NOISE IS DUE TO TIRE WEAR. CAR ONLY HAS 40,700 MILES AND THERE WAS A RECALL AT AROUND 12,000 MILES WHEN HYUNDAI REPLACED ALL FOUR TIRES WITH MICHELIN TIRES "DUE TO COMPLAINTS OF EXCESSIVE ROAD NOISE". MY CAR HAS BEEN REGULARLY SERVICED AT HYUNDAI DEALERS. I TOLD THE DEALER THAT IT WAS IMPOSSIBLE FOR MICHELIN TIRES TO WEAR OUT IN LESS THAN 28,000 MILES. I BELIEVE THE CAR HAS A SUSPENSION DESIGN PROBLEM. THE DEALER REFUSED TO DO ANYTHING ABOUT IT. I CALLED THE HYUNDAI FACTORY LINE (DEALER GAVE ME PHONE NUMBER). FACTORY REP TOLD ME I WOULD BE CONTACTED WITHIN A WEEK BY FACTORY REGIONAL MANAGER. I HAVE NOT BEEN CONTACTED YET. I BELIEVE THE CAR HAS A SUSPENSION GEOMETRY OR DESIGN PROBLEM IN THE FRONT END OF CAR. NO NEW CAR WITH LESS THAN 28,000 MILES SHOULD WEAR OUT A SET OF TIRES UNLESS SOMETHING IS WRONG WITH THE DESIGN OR GEOMETRY. THE FACT THAT HYUNDAI RECALLED THE CAR WHEN NEW (ONLY 12,000 MILES) TO REPLACE THE TIRES TELLS ME THEY KNOW SOMETHING IS WRONG.
NHTSA ODI 11054797
Nov 10, 2017Electrical system
AFTER REFUELING MY VEHICLE ON THE EVENING OF 11/09/2017, THE HEADLIGHTS WOULD NOT COME ON USING THE "AUTO-ON" FEATURE. THEY DID WORK WHEN SWITCHED TO "ON". THE REAR LIGHTS DID NOT WORK WHEN THE BRAKE PEDAL WAS PRESSED, NOR WHEN THE HEADLIGHTS WERE ON. THE TURN SIGNALS ONLY WORKED IN THE FRONT, BUT DID MAKE AN AUDIBLE SOUND. THE DOORS WOULD NOT LOCK AND THE SEAT BELT LIGHT WAS ON "CONSTANT" AND THE SEAT BELT CHIME WAS AUDIBLE FOR (15) MINUTES OF THE (30) MINUTE DRIVE. THE INTERIOR LIGHTS (DASH) WERE AT FULL BRIGHTNESS AND COULD NOT BE DIMMED. THE FACTORY GPS WAS LOCKED IN "PREPARING" MODE. I STOPPED AND RESTARTED THE VEHICLE (5) TIMES, BUT THAT DID NOT SOLVE THE ISSUE.
NHTSA ODI 11045097
Oct 18, 2017Speed control
TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO ACCELERATE WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (DENNIS HYUNDAI OF DOUBLIN, 2441 BILLINGSLEY ROAD, COLUMBUS, OH 43235), BUT THE FAILURE COULD NOT BE DUPLICATED OR DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000. *LN CONSUMER HAS DETAILING 4 EPISODES WHICH ARE LITERALLY LIFE-THREATENING IN NATURE. CAMSHAFT POSITION SENSOR CODE MALFUNCTION AND PLAN TO REPLACE IT UNDER WARRENTY. MOST OF THE SIMILAR EPISODES WERE REPORTED TO BE DUE TO A FAULTY THROTTLE POSITION SWITCH (TPS) AND THE RECOMMENDATION WAS TO REPLACE IT WITH AN UPDATED POSITION SWITCH. UPDATED 9/12/18*JB
NHTSA ODI 11034420
Oct 16, 2017Lights
THE FRONT TURN INDICATOR BULBS BLOW OUT FREQUENTLY, CREATING A SIGNIFICANT SAFETY ISSUE. THIS IS BECAUSE THE MANUFACTURER COMBINED THE DRL AND TURN INDICATOR FUNCTIONS INTO THE SAME BULB, USING ONE FILAMENT OF A 2357 FOR BOTH FUNCTIONS. IT IS ALSO NOT POSSIBLE TO REPLACE THE BULBS WITH A LONGER-LIFE ALTERNATIVE, SUCH AS A LED REPLACEMENT, SINCE THE CAR REFUSES TO RECOGNIZE THE LED BULBS. THEREFORE, MANY GENESIS OWNERS END UP REPLACING THESE BULBS AS OFTEN AS MONTHLY, OR EVEN BI-WEEKLY. THE FAILURES OF THESE INDICATOR BULBS ARE UNPREDICTABLE, AND THE PROBLEM SHOULD NEVER HAVE HAPPENED, SINCE THE IDENTICAL CAR IN CANADA USES THE EXISTING "EYEBROW" LIGHTS FOR DRL AND THEREFORE THE 2357 FRONT BULBS ARE NOT SUSCEPTIBLE TO FREQUENT UNPREDICTABLE FAILURE.
NHTSA ODI 11033859
Sep 29, 2017SteeringElectrical systemBrakes
TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT EXPERIENCED A LOSS OF STEERING AND BRAKE FUNCTIONALITY. VARIOUS WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO MOVE THE VEHICLE TO THE SIDE OF THE ROAD WITH AN EXCESSIVE AMOUNT OF EFFORT. THE VEHICLE OPERATED NORMALLY AFTER IT WAS RESTARTED. STEVENS CREEK HYUNDAI (4425 STEVENS CREEK BLVD, SANTA CLARA, CA) DIAGNOSED THAT A RODENT HAD EATEN THE WIRING IN THE VEHICLE AND IT WOULD NEED TO BE REPLACED. THE CONTACT STATED THAT THIS WAS THE SECOND OCCURRENCE OF THE SAME FAILURE. UPON RESEARCH,THE CONTACT FOUND THAT THE VEHICLE USED SOY COATED WIRING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,837.
NHTSA ODI 11030488
Sep 12, 2017Lights
POOR ILLUMINATION AT NIGHT WITHOUT USING THE BRIGHTS. UNABLE TO SEE A SAFE DISTANCE IN FRONT OF YOU.
NHTSA ODI 11022905
Aug 29, 2017Lights
COMBINATION DAYTIME RUNNING LIGHT/TURN INDICATOR/SIGNAL FREQUENT FAILURE/BURNOUT
NHTSA ODI 11020469
Aug 21, 2017Transmission & drivetrainElectrical systemSpeed control
ON JUNE 2, 2017, I WAS ATTEMPTING TO PARK MY VEHICLE IN A PARKING STALL AT A MINIMUM SPEED OF 5-8 MPH. SUDDENLY, THE ENGINE REVVED UP, INSTRUMENT PANEL FLASHED AND RADIO CHANGED STATIONS. WHEN TRYING TO BRAKE THE CAR, THE BRAKES DID NOT ENGAGE AND I SUBSEQUENTLY HIT A WALL. THE AIRBAGS DID NOT DEPLOY. WHEN THE EALER CAME TO GET THE CAR, THE INDIVIDUAL PICKING UP THE CAR INDICATED SOMETHING WAS WRONG WITH THE BREAKING MECHANISM. HOWEVER, THE DEALER AND MANUFACTURER SAYS NOTHING WAS WRONG WITH THE CAR BUT WON'T PROVIDE THE DETAILS OF THE REPORT.
NHTSA ODI 11016531
Aug 6, 2017Crash
I HAD BEEN DRIVING ON 50 MPH ON LA PACIFIC COAST HIGHWAY AND SLOWED DOWN TO STOP AT A TRAFFIC LIGHT. AFTER I PRESSED MY BREAK AND MY CAR FULLY STOPPED, THE VEHICLE STARTED MOVING FORWARD WHILE MY BREAK WAS PRESSED FULLY DOWN AND AS A RESULT I HIT THE TRUCK FRONT OF ME FROM THE BACK TO LOOK VERY MUCH AS MY FAULT, WHILE IT WAS THE VEHICLE'S ISSUE WITH THE BREAK
NHTSA ODI 11013135
Aug 1, 2017SteeringElectrical system
I WAS ATTEMPTING TO MAKE A LEFT TURN INTO TRAFFIC WHEN SEVERAL DASHBOARD INDICATORS WENT OFF AND THE POWER STEERING SHUT DOWN. MY FAMILY AND I WERE ALMOST HIT BY ON COMING TRAFFIC! IN SECONDS I WAS FACED WITH HAVING TO TURN OFF AND RESTART THE VEHICLE IN ORDER TO GET IT TO WORK CORRECTLY AND GET OUT OF THE ROAD. GOT HOME AND PARKED IT OVER NIGHT AND THE NEXT DAY THE SAME THING HAPPENED AGAIN WITH STEERING AND INSTRUMENT CLUSTER. I ABSOLUTELY DO NOT FEEL SAFE IN THIS VEHICLE! 2015 GENESIS 5.0
NHTSA ODI 11011917
Jul 26, 2017Transmission & drivetrain
WHILE GRADUALLY ACCELERATING FROM 20 THROUGH 40 MILES AN HOUR, THE ENGINE WILL REV TO APPROXIMATELY 6000 RPM. DURING THAT HI REV, THE CAR WILL NOT INCREASE IN SPEED (LIKE IT'S IN NEUTRAL) THEN AFTER APPROXIMATELY 5 SECONDS, THERE IS A LOUD BANG NOISE IN THE CAR LURCHES FORWARD AND RAPIDLY ACCELERATES. IT FEELS AS IF I WERE HIT IN THE BACK BY ANOTHER CAR. THIS HAS HAPPENED TWICE IN THE 1 1/2 YEARS THAT I HAVE OWNED THE CAR. SINCE IT IS A VERY INTERMITTENT AND UNPREDICTABLE PROBLEM. EVEN THOUGH I'VE BROUGHT THE CAR INTO THE DEALER TWICE, THEY'VE BEEN UNABLE TO FIND ANY DEFECT. THIS IS CLEARLY A SAFETY DEFECT. I THINK, LIKELY SECONDARY TO SOME TRANSMISSION ISSUE. THE DEALER AND FACTORY SAY THERE'S NOTHING ELSE THEY CAN DO. UNLESS THEY HAVE PERSONALLY EXPERIENCED THE PROBLEM THEY WILL NOT DO ANYTHING. I EXPLAINED TO THEM THAT EVEN IF THEY TOOK THE CAR ON A SIX-MONTH TEST DRIVE, IT MIGHT NOT HAPPEN AT ALL. WHEN IT DOES HAPPEN, HOWEVER, IT IS TERRIFYING AND DANGEROUS.
NHTSA ODI 11010807
Jul 20, 2017Tires
TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS EQUIPPED WITH HANKOOK VENTUS S1 NOBLE 2 TIRES, SIZE: 245/45R18. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V864000 (TIRES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION CHRYSLER DODGE JEEP RAM BRUNSWICK (5400 ALTAMA AVE, BRUNSWICK, GA 31525 (912) 231-4453) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT THEY WOULD CALL THE CONTACT BACK; HOWEVER, THE CONTACT DID NOT RECEIVE A RESPONSE IN TEN WEEKS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 11006601
Jul 7, 2017Electrical systemSpeed controlCrash
ELECTRONIC GREMLINS PERIODICALLY HIT. -AT RANDOM TIMES THE FRONT OR REAR SENSORS DON'T "SEE" OBJECTS. I HAVE KISSED BUMPERS WITH ANOTHER CAR WHEN NEITHER OF US SAW THE OTHER, AND MY GENESIS FAILED TO SEE. IT'S ALLOWED ME ON AT LEAST TWO OCCASIONS TO PULL TOO CLOSE TO OBJECTS IN FRONT. -WORSE, THERE ARE RANDOM EPISODES WHERE THE ADAPTIVE CRUISE CONTROL FAILS TO SEE TRAFFIC IN FRONT OF IT. NUMEROUS TIMES WE HAVE NARROWLY MISSED COLLISIONS WHEN WE HAD TO QUICKLY AND FORCEFULLY APPLY BRAKES. I'VE EXPERIENCED THIS AS HAS MY WIFE AND MORE IMPORTANTLY CLIENTS! -THE SELF-RETRACTING MIRRORS FREQUENTLY TO NOT WORK PROPERLY AND WE HAVE TO MANUALLY OVERRIDE.
NHTSA ODI 11003640
Jul 3, 2017LightsAirbags
TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. WHILE DRIVING 40 MPH, THE HEADLIGHTS SHUT OFF WITHOUT WARNING. THE FAILURE CAUSED THE INSTRUMENT PANEL LIGHTS TO SHUT OFF AS WELL. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED ON ANOTHER OCCASION. THE CONTACT STATED THAT THE AIR BAGS WERE REPLACED IN 2015. THE VEHICLE WAS TAKEN TO MITSUBISHI POTAMKIN OF MANHATTAN, NEW YORK WHERE THE HEADLIGHT FAILURE COULD NOT BE DUPLICATED; THEREFORE, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WITH THE AIR BAG, BUT NOT THE HEADLIGHTS. THE FAILURE MILEAGE WAS 11,717.
NHTSA ODI 11002813
Jun 26, 2017Tires
THE DEALERSHIP REPLACED THE ORIGINAL TIRES ON OUR 2015 HYUNDIA GENISIS 5.0 WITH CONTIPROCONTACT TIRES DUE TO A RECALL ON THE ORIGINAL HANKOOK TIRES IN JUNE 2016. SINCE THEN WE HAVE REPLACED , ON SIX DIFFERENT ACCATIIONS,ONE OF THE TIRES .THE FIRST TWO, ONE FRONT AND ONE REAR ,WERE BECAUSE OF BUBBLES ON THE SIDEWALL. THE NEXT ONE WAS FROM TREAD SEPERATION ON A REAR TIRE, AND THE LAST TWO ,WERE FRONT TIRES, BOTH FROM BLOW OUTS, AFTER HITTING SMALL POTHOLES AT LOW SPEEDS ON TWO DIFFERENT ACCATIIONS. I HAVE NEVER HAD PROBLEMS LIKE THIS BEFORE,AND I HAVE BEEN DRIVING FOR OVER 50 YEARS. I THINK THESE TIRES ARE DEFECTIVE AND DANGEROUS.SOME ONE NEEDS TO DO SOMETHING BEFORE PEOPLE START GETTING HURT OR EVEN KILLED FROM THEM.
NHTSA ODI 11001517
May 26, 2017Transmission & drivetrainEngine
THIS IS AN ONGOING SAFETY ISSUE THAT I'VE TRIED TO GET THE DEALERSHIP TO ADDRESS. FROM A STOP OR SLOW IDLE, THE ENGINE EXHIBITS ACCELERATION HESITATION. THIS HESITATION LASTS UP TO 2 SECONDS AND WHEN TRYING TO MERGE INTO TRAFFIC HAS NEARLY RESULTED IN ACCIDENTS NUMEROUS TIMES. I BELIEVE A HYUNDAI WHISTLE-BLOWER CAME FORWARD RECENTLY TO EXPOSE THIS ONGOING ISSUE BUT HYUNDAI HAS YET TO ADDRESS IT.
NHTSA ODI 10991746
May 22, 2017Transmission & drivetrain
I WAS DRIVING AND CAR SHUT OFF ENGINE ITSELF AND GET UNRESPONSIVE IN TRAFFIC. I PUSH BRAKE AND PUT CAR IN PARKING THEN I PUSH START BOTTOM AND CONTINUE DRIVING. THE CAR IS JUST 11264. I WANT TO KNOW IF HYUNDAI IS GOING TO RECALL THIS CAR BECAUSE A FRIEND OF MINE HAVE SAME CAR AND HAPPEN SAME THING.
NHTSA ODI 10991090