What 609 owners told NHTSA about the 2015 Honda Accord Hybrid

It is regarding the Starter Grinds or Spins at Startup (Service bulletin 16-002). My car was giving finding noise while starting. When I checked with my dealer they replaced the new starter (I paid from my pocket). Again i got the same issue, then started was replaces 2nd time. On the very next day i received the same issue. So they took their time and did the diagnosis that this is something to do with (Service bulletin 16-002). Dealr is asking for parts and repair cost close to 4.5 grand. I did the research and found that this is an ongoing issue and bulletin was issued. Please advise me as i got stranded on a cold day in Chicago with my family. It is very unsafe.

NHTSA ODI 11493565

Starter is faulty. Car starter does not engage engine. Needed to get it replaced

NHTSA ODI 11491306

The drive shaft light is on and clicking, car is extremely hard to turn in any direction or drive.

NHTSA ODI 11491349

I had a high pressure fuel pump failure on August 14 2022. I was driving on the highway in stop and go traffic when suddenly my car could not accelerate over 30mph. This was dangerous not only for me but for others around me. The vehicle was taken to the dealer where they diagnosed it was a high pressure fuel pump failure. I was then told that this is a very rare part to have failed and there was no cause to the failure. There were no warning lamps, symptoms, or other messages prior to the failure.

NHTSA ODI 11487336

Starter motor.Will not turn the engine over to start. When the push button start is pushed you get a buzzing sound because the starter is not engageing the flywheel on the torque converter.Sometimes you have to push the start button as many as 5-10 times before the engine will start. I feel this is a safety issue because if you have a medical issue and need to go for help and the vehicle will not start that is a big problem. Honda knows about this issue but will do nothing about it.Honda's tsb 16-002 does not fix this problem. I have replaced 4 starters on this vehicle not including the original starter and still have the same problem.This problem needs to be addressed before there is a serious problem caused by this issue.This has been a problem on this vehicle for approx. 5yrs..

NHTSA ODI 11485339

Both left and right airbags between front doors and front windshield rattle and make noise inside. Noise can be heard clearly while driving above 40 mph and does not stop until vehicle stops. Not sure if this is something that can be looked into by the dealer and repaired but if they are broken or defective, it’s not something the consumer should have to pay for when the airbags have never been used or opened. Defect should be looked at prior to an accident taking place for safety.

NHTSA ODI 11485119

The contact owns a 2015 Honda Accord. The contact stated while reversing when he was going to steer the vehicle, the steering wheel locked. The contact stated he continued moving the steering wheel causing the steering to operate normally. The contact stated that the failure occurred several times. The dealer was contacted for diagnosis and an appointment was sheduled. The manufacturer was not notified of the failure. The failure mileage was 90,000.

NHTSA ODI 11479399

Car is making weird static/ like someone is getting crushed near dashboard driver side but also sounds like near rear view mirror but as well as near speaker

NHTSA ODI 11477064

I am original owner of vehicle, 125,000 miles, well maintained, no accidents. I would like to add to other owner complaints of, "Car is turning without input from driver". My sample turns right. I must actively resist the car in order to maintain my lane. There are no MILs illuminated in the instrument panel. I asked dealer to align the vehicle. Dealer claimed, "Cannot be Aligned", "Power Steering Rack is Leaking". I was skeptical of claim because I have "Electric" Power Steering System. I took vehicle to an independent mechanic. They found minor misalignment and successfully corrected that. The mechanic advised me that he found the vehicle is "wanting to turn right on its own". I have documentation from both establishments.

NHTSA ODI 11476758

The contact owns a 2015 Honda Accord Hybrid. The contact stated that on three separate occasions, the vehicle would independently accelerate soon after the start of the vehicle with his foot on the brake pedal. The contact also stated that the braking system failure warning light would be displayed on the instrument panel during the failure. The contact had taken the vehicle to the dealer twice for the same failure and both times he was informed that the failure was related to a defective battery and the battery was replaced. The manufacturer had been notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 15,000.

NHTSA ODI 11474686

Vehicle failing to start consistently. Battery is fine. No noise is heard when moving key to start. Either starter or ignition is bad. Concern about being stranded.

NHTSA ODI 11474502

The contact owns a 2015 Honda Accord Hybrid. The contact stated while driving at various speeds, several battery warning messages would appear on the instrument panel. The contact initially took the vehicle to a dealer where she was informed that there was a faulty chamber in the battery. The contact stated that the battery was replaced. Since the initial failure, the contact had to replace the battery two more times as the battery warning messages continued to appear on the instrument panel. Upon investigation, the contact discovered NHTSA Campaign Number: 17V418000 (Electrical System) which she linked to the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 25,000.

NHTSA ODI 11471340

6/24/2022 I was driving my 2015 Honda Accord with 65k miles when the car had no power, unable to accelerate, and limited steering. The following warning lights went on : Malfunction Indicator Lamp, Vehicle Stability System Indicator, Electric Power Steering System Indicstor, and Low Tire Pressure indicator (new tires last week). I let the car sit for awhile and restarted it with the same warnings showing. Very scary and unsafe to suddenly lose power and steering. I had just returned from a trip on a mountain road and busy highway which could have had deadly results. My car is a 2015 with 65 thousand miles on it- how does something this dangerous occur?

NHTSA ODI 11470917

My AC compressor is failing, despite the fact that the car is less than 7 years old (purchased Nov 2015) and was driven sparingly for two pandemic years. Other Hondas and several other 2015 car models are known to have AC compressor recalls, of which I think this is related. These units should not have to be replaced so early. Also, my dealer charged $400 just to identify the issue and wanted more than $1700 to fix it despite the part being available for less than $500. That’s price gouging on top of selling defective vehicles.

NHTSA ODI 11470144

The window side run channel inexplicably began to fold and buckle, making it impossible to close the driver’s side front window.

NHTSA ODI 11470146

Back up camera black screen, safety issue.

NHTSA ODI 11468834

Starter is inconsistent. Looked online and many customers have complained about it. It’s not just a starter it’s a flaw in the design. Looks like other parts need to be replaced in order to correct the issue. This should be a recall.

NHTSA ODI 11468779

I can always feel that the transmission is not responsive. Every now and then when I back up or the car moves into the first gear after I put it in the drive mode it takes awhile before it really moves. It staggers and stalls before the acceleration finally kicks in. The scariest incident was when I needed to accelerate onto the highway on the entry ramp and the car was stalling and refusing to increase torque and speed even though the acceleration pedal was all the way floored. It almost caused a major crash from the rear. Every Honda dealer I go to cannot seem to replicate the issue I keep experiencing and dismiss my account as if it is in my head. I wish someone addresses this important warning urgently before there is a catastrophic car incident involving our lives. Looking forward to a prompt resolution to a recurring issue. My guess is that there was a transmission software update from the dealership when I first bought the car which has caused this recurring transmission issue which Honda refuses to acknowledge.

NHTSA ODI 11466655

I am having issues starting my vehicle. I have a manufacture alarm system installed in a vehicle. I've never had issues but recently, when I sometimes (not consistently) hear my alarm honks twice before my the car engine starts. Now, my car doesn't even start, no click whatsoever. All the lights do come on when I attempt to start the car. I got a diagnosis done with Napa, no issues with the battery or starter. I also changed the battery on my key. Starting my vehicle was never an issue but recently, maybe 3 months ago. I've searched this issue on the internet and saw that some customers are having the same honking issues and problems with starting their car. I am very concern for my safety that my vehicle does not start. I am not able to quickly start my vehicle when there is an emergency and Ia stranded trying to start my car. Currently, I have been successful in starting my vehicle after multiple attempts, activating and deactivating my alarm, closing and opening the car door, just trying to troubleshoot the issue so I could get my car started. It's becoming an issue as my car is having issues starting daily and I fear for my safety. I contacted a Honda dealership to see what could be done but I was told it would cause me $175 to simply diagnose my vehicle which I don't have the capability of paying for. I currently have 98,000 miles on my vehicle and get an oil change, other maintenance done regularly. I don't expect this issue to happen on a reliable vehicle like a Honda Accord so this issue is surprising to me. It is causing me alot of stress and trauma whenever I start my car, not knowing if I will get stranded or not.

NHTSA ODI 11465577

I was coming out of a turn on a local street, going very slow. My vehicle ended up crossing the two lane road and hit a telephone pole. The pole did not fall down. Thankfully, neither myself nor my front passenger were seriously injured. We had on seat belts and the air bags DID NOT deploy. There was no warning of a crash in terms of instruments or trouble with handling. The vehicle motor was shut off because I tried to cut the motor after impact and it was already stalled.The vehicle was declared a total loss. No one to my knowledge did any safety inspections. I have since learned that the crash may be a result of some known defects in the model. I have never received any recall notices in the years of owning the car. I purchased as certified pre-owned in 2018. This is a courtesy notice to help others.

NHTSA ODI 11465405

Possible starter/electrical issue when trying to start vehicle. Will start up with no problems at time and then others it will only click and display all dash lights. At times it will take only a few attempts and then it will start while other times it takes several minutes to start. This has been an issue leaving you stranded in a excessively hot vehicle oftentimes with small children in car seats in the back with no air. Dealers say this is a common issue with this make and model although no recall has been put in place. This issue first began in 2020 and has been intermittent since then.

NHTSA ODI 11463892

There is a buzzing sound coming from the airbag driver side

NHTSA ODI 11462056

Electric power steering failed to work properly, including turning wheels hard to the left without driver effort; driver could override this through continuous effort to hold wheels straight against steering system pull. Dealer service confirmed the problem; replacement cost was $2837, mostly for parts. Vehicle has less than 28,000 miles. There were no warning lamps, messages, etc. Repair notes that DTC vehicle scanned no stored codes.

NHTSA ODI 11460500

While driving my FCW lights came and said failure. I took my car to an independent service center and they confirmed that many Hondas with the same year have had this same problem. Told me that he wouldn't even be able to repair because the part needed to fix the light from coming on was unavailable all across the world. So many Hondas have had this same issue and needed to repair this issue that it's unavailable. I had the car less than one year after I bought it used with less than 95,000 miles. I've owned 5 other Honda accords that would go forever and have 200,000+ miles without any issues. I've already had to place my alternator 5 times and starter as well.

NHTSA ODI 11459729

Backup camera doesn’t work anymore it gives me a black screen. I’ve seen multiple people with this problem on the same car this a safety hazard because of the camera not allowing me to see what’s behind me. Car is also fairly new with 45000 miles.

NHTSA ODI 11459192