What 839 owners told NHTSA about the 2015 GMC Yukon Xl 1500

THE HEATED SEATS DO NOT HEAT UP. THE CAR WAS IN THE SHOP FOR THIS PROBLEM WITHIN THE 1ST 1000K MILES. THEY TOLD ME TO "BE PATIENT" AND THEY'LL GET WARM. THE CAR HAS BEEN IN THE SHOP A TOTAL OF 7 DAYS FOR THE SEATS NOT WORKING AND I HAVE YET TO GET IT RESOLVED. EMAILED THE CEO OF GM AND GOT A PHONE CALL FROM A PERSON WHO STATED GM CONSIDERS THE SEATS ARE WORKING ALTHOUGH THEY DON'T WORK MOST OF THE TIME AND WHEN THEY DO GET SOME SORT OF HEAT (THE SHOP TOLD ME THEY GOT ONE SEAT TO HEAT UP TO 87 DEGREES! WOW!) IT IS INTERMITTENT AND UNEVEN. THE SEATS HAVEN'T WORKED AT ALL IN THE LAST 3 WEEKS AND THE AVERAGE TEMP HASN'T BEEN ABOVE 32 DEGREES. I SPENT A FORTUNE FOR THIS CAR AND I CAN'T GET ANYONE AT THE DEALERSHIP NOR IN DETROIT TO ACKNOWLEDGE THIS CAR IS A LEMON OR THEY HAVE A DESIGN FLAW SINCE THEY SWITCHED TO BLOWERS FROM HEATED COILS. I AM SUPPOSING THE A/C IN THE SEATS WON'T WORK WHEN IT'S 100 OUTSIDE AND I'LL BE TOLD TO BE PATIENT AGAIN. I'VE ASKED FOR MY $$ BACK AND I'LL RETURN THE CAR. IT'S GOT 4,200K MI AND I AM SO DONE WITH THIS LEMON BUCKET. *TR

NHTSA ODI 10700873

THE NEW 2015 VEHICLE FREEZES UP IN FULL TIME 4WD MODE AND WILL NOT SHIFT OUT. THE DEALER INDICATES THAT IT IS A "KNOWN PROBLEM BY GM" AND THAT THEY ARE "WORKING ON IT". THEIR FIX AT THIS POINT IS TO HAVE YOU RUN THE VEHICLE IN 2WD MODE WHICH IS AN OBVIOUS SAFETY ISSUE DURING OUR WINTER MONTHS AS IT IS THEN A REAR WHEEL DRIVE VEHICLE BEING DRIVEN ON ICY ROADS.THE OTHER FIX IS TO RUN IT IN 4WD MODE BUT TURN IT INTO 2WD MODE EVERY TIME YOU TURN THE VEHICLE OFF. OBVIOUSLY, MANY DRIVERS WILL FORGET TO DO THIS AND THEREFORE MY FAMILY AT TIMES IS JUST RUNNING IT IN 2WD MODE THEREBY INCURRING A RISKY DRIVING SITUATION. DESPITE NUMEROUS DISCUSSION, I HAVE NOT BEEN ABLE TO GET ANY INFORMATION ON WHEN THE VEHICLE WILL BE FIXED. *TR

NHTSA ODI 10700756

VEHICLE HAS A TERRIBLE VIBRATION. HAS BEEN TO DEALER 7 TIMES, FOR A TOTAL OF 4 WEEKS. A GM ENGINEER HAS LOOKED AT IT TWICE. THEY HAVE REPLACED RING/PINION, DRIVESHAFT, AXLE .. TRIED IT WITH 4 SETS OF TIRES/WHEELS. LAST IDEA WAS TO REPLACE SHOCKS, STRUTS, SWAY BARS WITH HAND BUILT PARTS, CUT BRACKETS OFF CAR AND WELD NEW BRACKETS ON. WHEN LIABILITY WAS BROUGHT UP, THEY CHANGED THEIR STORY. THERE IS A LARGER ISSUE AS WAS RELAYED BY ENGINEER TO SERVICE MANAGER AT DEALERSHIP. ISSUE IS WITH ALL 2015 TAHOE, YUKON, ESCALADES. IN AN EFFORT TO PREVENT ROLL OVERS, THEY DESIGNED THE FRAME AND BODY MOUNTS TOO STIFF. THERE ARE 40 ENGINEERS WORKING ON ISSUES, THEY HAVE NO SOLUTIONS THAT WORK ACROSS THE BOARD. ACCORDING TO ENGINEER, GM IS KEEPING AN EYE ON HOW MANY UNITS THEY HAVE TO BUY BACK, OR TRADE FOR ... IF NUMBER IS LOW ENOUGH, THEY WILL NOT MAKE ANY CHANGES TO DESIGN. I WOULD LIKE TO SCHEDULE A MEETING NEXT WEEK TO DISCUSS THIS ISSUE AND THE LARGER ISSUE IN PERSON. SINCE THEY ARE REFUSING TO BUY BACK MY VEHICLE, I AM TURNING MATTER OVER TO ATTORNEY. *TR

NHTSA ODI 10681579

ALL DOORS ON THE VEHICLE LOCK WHEN TRANSMISSION IS PUT INTO GEAR AND ALL DOORS LOCK SEVERAL SECONDS AFTER DOOR IS SHUT WITH ENGINE OFF. THE AUTOMATIC DOOR LOCKS CAN NOT BE DEACTIVATED BY MYSELF OR BY THE DEALER. I FIND THIS BOTH A SAFETY ISSUE AND A INCONVENIENCE. AS A COMMERCIAL TRUCK DRIVER DRIVEN MILLIONS OF MILES I HAVE BOTH WITNESSED AND HAVE DIRECTLY BEEN INVOLVED WITH TRYING TO GET PEOPLE EXTRACTED FROM WRECKS. DUE TO LOCKED DOORS IN SEVERAL CASES THIS HAS NOT BEEN POSSIBLE WITHOUT BREAKING A SIDE GLASS AND PHYSICALLY UNLOCKING THE DOOR FROM INSIDE OF THE VEHICLE. IN ONE ACCIDENT TWO PEOPLE WERE UNCONSCIOUS AFTER A CRASH WITH THE ENGINE RUNNING AND A FIRE UNDER THE HOOD, THE DOORS WERE LOCKED. IN ANOTHER, A PERSON WAS HAVING AN EPILEPTIC SEIZURE AFTER A CRASH AND AGAIN DOORS WERE LOCKS. IN THE LAST EXAMPLE A MAN DIED AFTER DRIVING INTO A CANAL, RESCUERS WERE UNABLE TO BREAK THE GLASS IN TIME TO SAVE THE DRIVER. I SHOULD HAVE THE ABILITY TO DECIDE WHETHER TO HAVE THE DOORS AUTOMATICALLY LOCK; NOT THE MANUFACTURER. THE 2013 AND OLDER GMC TRUCKS THE AUTOMATIC DOOR LOCKS CAN BE DEACTIVATED BUT 2014 AND NEWER GM REFUSED TO RELEASE THE PROGRAM TO THE DEALERS OR PUBLIC SO I HAVE NO OPTION BUT TO DRIVE WITH LOCKED DOORS. I AM ASKING TO HAVE GM RELEASE THE PROGRAM TO ACHIEVE DISABLING THE AUTOMATIC DOOR LOCKS. *TR

NHTSA ODI 10680621

TL* THE CONTACT OWNS A 2015 GMC YUKON. WHILE DRIVING 35 MPH, ALL THE WARNING LIGHTS ILLUMINATED AND THE FOUR WHEEL DRIVE LOW INDEPENDENTLY ACTIVATED. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE BODY CONTROL MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000. THE VIN WAS UNAVAILABLE.

NHTSA ODI 10679263

TRANSFER CASE ENGAGED INTO 4WD WHILE DRIVING WITH TOUCHING ANY OF THE CONTROLS. NOW IT WON'T SWITCH OUT. SERVICE 4WD LIGHT APPEARS. *TR

NHTSA ODI 10661125

TURNED ON CAR, SERVICE 4 WHEEL DRIVE MESSAGE ON DISPLAY. CAR WILL NOT MOVE. STRANDED WITH SMALL CHILDREN FOR 1 HOUR WAITING FOR A TOW. ONLY 616 MILES ON THE CAR - HAD FOR A WEEK. WHY ON EARTH WAS THE RECALL NOT PERFORMED AT THE DEALERSHIP PRIOR TO SELLING A $70,000 VEHICLE? *TR

NHTSA ODI 10660163

AFTER OWNING THE 2015 YUKON DENALI FOR 6 MONTHS, I HAVE TO SAY THIS VEHICLE HAS ITS FLAWS. THE 4WD SYSTEM IS IN FOR SERVICE ALREADY AFTER 9000 MILES. NOT THE KIND OF QUALITY I WOULD HAVE EXPECTED ON AN $80,000 SUV. AT THE MOMENT, THE VEHICLE IS ONLY A 2 WD SYSTEM AND SEEMS VERY DIFFICULT TO DRIVE AND TURN. ALSO, THE INTELLILINK SOFTWARE IS VERY "BUGGY" AND NEEDS MANY UPDATES. ON SEVERAL OCCASIONS, THE ENTIRE TOUCHSCREEN WILL GO BLANK WHILE DRIVING DOWN THE ROAD. THIS IS CAUSE FOR CONCERN AND IS A MAJOR DRIVING DISTRACTION. *TR

NHTSA ODI 10659797

THIS IS THE SECOND TIME THE FOLLOWING OCCURRED. (OCT 27,2014 AND NOW ON NOV. 5,2014). WHEN I WENT TO DRIVE THE CAR, SUDDENLY THE CAR DID NOT TURN PROPERLY. IF I MADE A SHARP TURN, IT SOUNDED LIKE THE FRONT WHEELS WERE RUBBING. THE CAR WAS IN 2 WHEEL AUTO. I IMMEDIATELY CALLED THE SALESMAN AND EXPLAINED THE SITUATION. I DROVE THE CAR ON THE HIGHWAY (65MPH) TO DEALERSHIP. DAY LATER, LOOSE WIRE IN TRANSFER CASE. EVERYTHING FINE. SAME THING OCCURS ON NOV. 5TH AND THE SALESMAN TELLS ME TO TAKE A VIDEO, WHICH I DO, AND BRING THE CAR IN. TODAY I AM TOLD IT WAS THE COMPUTER PROGRAM THAT WAS THE PROBLEM. THE SALESMAN CONFIRMS THAT THE AUTO WAS IN 4 WHEEL DRIVE WHEN I BROUGHT THE CAR IN BUT THE RECEIVING AND DELIVERY SERVICE TECHNICIAN NOW SAYS IT WASN'T. HE SAID THE 4WD LIGHT WAS NOT ON AND HE ONLY FELT A LITTLE BIT OF A ROUGH RIDE WHEN I DROPPED IT OFF. HE ALSO TOLD ME THAT THE STATE OF VIRGINIA DOES NOT HAVE A LEMON LAW, WHICH HE BACK TRACKED AFTER I CALLED HIM ON IT. OTHER PROBLEMS WITH CAR. NAV/RADIO/BACKUP CAMERA WENT BLANK ON NOV. 4TH. THERE IS A WHISTLE NOISE ON THE TOP OF THE DRIVERS SIDE DOOR. THE RIDE IS SUBSTANDARD TO MY OLD 2007 GMC YUKON XL DENALI, WHICH I BOUGHT NEW AND HAD 197K MILES. YOU FEEL EVERY PEBBLE OR ROAD IMPERFECTION. YOU GET THE TYPICAL RESPONSE AS IF THIS WAS A $5,000 USED CAR AND NOT AN $78,000.00 PREMIUM SUV. *TR

NHTSA ODI 10653932

I WAS BACKING OUT OF PARKING SPACE IN THE MALL PARKING LOT WHEN THE SERVICE LIGHT CAME ON. IT STATED SERVICE 4WD. THE TRUCK WAS VERY HARD TO STEER AND WOULDN'T CHANGE INTO 2 WHEEL DRIVE I WAS 40 MILES FROM HOME AND BURNED OVER A 1\4 TANK OF GAS. WITH LESS THAN 6000 MILES I MUST SAY THIS ISN'T HOW I EXPECT A $60,000 TRUCK TO PERFORM. *TR

NHTSA ODI 10653755

I JUST COMPLETED A CLAIM FOR MY 2015 YUKON DENALI, NHTSA ID #: 10643049 AND READ THAT ALMOST THE SAME EXACT ISSUES ARE GOING ON WITH THE 2015 CHEVY TAHOE MODELS, SEE: NHTSA ID NUMBER: 10638437, 10633519 AND 10631583. WHEN WILL GM SEE THERE IS A PATTERN AND ISSUE A RECALL FOR THIS TRANSMISSION ISSUE? IN ALL CASES THESE RENDER THE CALLS UN-DRIVABLE AND HAVING TO HAVE THEM TOWED. *TR

NHTSA ODI 10643060

I HAVE A BRAND NEW 2015 YUKON DENALI (SHORT WHEEL BASE) WITH LESS THAN A THOUSAND MILES AND A "SERVICE 4WD" MESSAGE THAT HAS APPEARED TWICE RENDERING THE CAR EXTREMELY UNSAFE AND UN-DRIVABLE FOR A LONG DISTANCE AND HAVING TO HAVE IT TOWED TO THE DEALER TWICE. A SOFTWARE UPDATE WAS DONE ON THE CAR THE FIRST TIME, ONLY RESOLVED THE ISSUE FOR A FEW WEEKS, THE ISSUE RE-OCCURRED AFTER 3 WEEKS. WHEN TURNING THE VEHICLE ON THE DASH GIVES THE MESSAGE "SERVICE 4WD". THE CAR HAS A TRANSMISSION BUTTON TO CHANGE FROM 2WD, AUTO, 4 HIGH AND 4 LOW. I DO NOT TOUCH THIS BUTTON, I JUST LEAVE THE CAR IN AUTO AND DRIVE. I DO NOT TOW ANYTHING, THIS IS JUST A FAMILY CAR USED FOR COMMUTING. WHEN THE "SERVICE 4WD' MESSAGE APPEARS, THE CAR IS BARELY DRIVABLE. WHEN IT IS PUT IN REVERSE, THE CAR JUST BRAKES AFTER A FEW FEET, AS IF THE PARKING BRAKE WERE ON, BUT IT OBVIOUS IS NOT ENGAGED. WHEN TURNING LEFT OR RIGHT, THE CAR BRAKES MID-TURN AND WILL ONLY COMPLETE THE TURN IF 3/4 TO FULL ACCELERATOR IS APPLIED TO CONTINUE THROUGH THE TURN. THE CAR SLIGHTLY BUCKS THROUGH THE TURN AND THE ENGINE SOUNDS DIFFERENT AND HAS LITTLE POWER GOING AROUND CORNERS AND GOING UP HILLS. THE CAR CANNOT SAFELY BE DRIVEN IN A STRAIGHT LINE FASTER THAN 40-50 MPH. I TELEPHONED ONSTAR AND DIAGNOSTICS WERE RUN DURING BOTH OCCURRENCES WITH THE SAME ERROR MESSAGE FROM ONSTAR DIAGNOSTICS: "THE BRAKING SYSTEM HAS AN ISSUE- TRANSFER CASE MODULE NOT WORKING AS EXPECTED". WHEN WILL GM ISSUE A RECALL ON THIS SAFETY ISSUE, I DO NOT FEEL SAFE LETTING MY WIFE AND CHILD IN THE CAR IF IT BRAKES BY ITSELF, LOSES POWER AND CANNOT COMPLETE TURNS. I PURCHASED THIS CAR TO HAVE A SAFE/LARGE VEHICLE FOR MY FAMILY: SERVICE 4WD APPEARS ON SCREEN IT RENDERS THE CAR UN-DRIVABLE AND THE TRANSMISSION BUTTON BECOMES INOPERABLE AND SELECTING OTHER TRANSMISSION MODES BECOMES NOT POSSIBLE. *TR

NHTSA ODI 10643049

DOOR LATCH IN THE LOCKED POSITION WHILE DOOR IS OPEN. CAR COMPUTER THOUGHT THE DOOR WAS CLOSED AND DOOR WAS OPEN. HAPPENED TWO TIMES IN ONE DAY. VERY SERIOUS PROBLEM IS DRIVER IS ALLOWED TO DRIVE WITH CHILDREN IN THE BACK SEAT WITH NO WARNING THAT THE DOOR DID NOT CLOSE. *TR

NHTSA ODI 10637764

2015 GMC YUKON XL HAD BEEN IN SERVICE LESS THAN 4 MONTHS, ONLY 5000 MILES. DRIVER WAS DRIVING 65 MPH IN MODERATE TRAFFIC ON INTERSTATE 15 WHEN THE SUNROOF SPONTANEOUSLY SHATTERED INTO TINY PIECES. NO AIRBORNE ROCKS OR OTHER DEBRIS WAS PRESENT THAT COULD HAVE STRUCK THE WINDOW. ABOUT 4PM, WEATHER WAS SUNNY, TEMPERATURE MID 90'S. THE SUNROOF COVER WAS CLOSED WHICH PREVENTED MOST OF THE GLASS SHARDS FROM ENTERING THE VEHICLE, BUT DID SCATTER GLASS SHARDS ACROSS THE INTERSTATE. *TR

NHTSA ODI 10610754