What 839 owners told NHTSA about the 2015 GMC Yukon Xl 1500

DRIVER'S SEAT WAS NOT HEATING ON THE BOTTOM CUSHION, ONLY THE BACK WAS HEATING UP. TOOK TO DEALERSHIP AND AFTER THE SECOND TIME COMPLAINING THEY FOUND A FAULT IN THE SENSOR AND REPLACED. THEN THE BACK OF THE SEAT QUIT HEATING. SAME PROBLEM - HEATING SENSOR KEPT SHORTING. VERY CONCERN ABOUT SHORTS AND FAULTY CIRCUITS. COMPLAINED TO GMC ON FACEBOOK AND GOT THE TYPICAL "SO SORRY" AND "WE'RE IN CONTACT WITH THE DEALER". I HAD TO COMPLAIN MULTIPLE TIMES SINCE DECEMBER 2015 ABOUT POOR HEATING BEFORE THEY WOULD LISTEN.

NHTSA ODI 10861061

ON FEBRUARY 10, 2016, WE WERE DRIVING ON I-25 HEADED TO ARIZONA FOR A VACATION. AS WE WERE JUST ON THE OUTSKIRTS OF SANTA FE, NM, WE HEARD A LOUD EXPLOSION AND IT SOUNDED LIKE OUR ENTIRE CAR WAS BLOWING UP. WE WERE DRIVING AT 75 MPH AND THERE WERE NO OTHER CARS CLOSE TO US. WE STARTED HEARING GLASS BOUNCING AROUND ON THE SUNROOF CURTAIN AND REALIZED THAT IT WAS OUR SUNROOF THAT HAD EXPLODED. WE PULLED INTO THE FIRST EXIT IN SANTA FE AND CHECKED THE CAR AND THE GLASS APPEARED TO HAVE EXPLODED UPWARDS. WE DROVE TO THE NEXT GAS STATION AND PULLED OUT ALL THE LARGE PIECES AND VACUUMED UP WHAT WE COULD OF THE SMALL PIECES. NEEDLESS TO SAY, WE HAD TO END OUR VACATION AND WE TURNED AROUND AND DROVE HOME THE SAME DAY. ALL WE COULD HEAR ON THE WAY HOME WAS GLASS BOUNCING AROUND AND THE ROAD NOISE. WE CONTACTED GMC AND THEY SAID WE SHOULD CLAIM THROUGH OUR INSURANCE. EVENTUALLY, THEY RELENTED AND REPLACED THE SUNROOF. I HAVE DONE RESEARCH ON THE INTERNET AND IT APPEARS THAT THIS IS HAPPENING WITH MANY MAKES OF VEHICLES NOT JUST GMCS. IT APPEARS THERE ARE SOME SERIOUS ISSUES WITH SUNROOFS. IF PICTURES ARE NEEDED, WE TOOK SEVERAL AND I WOULD BE HAPPY TO PROVIDE. THANK YOU FOR ADDRESSING THE ISSUES WITH SUNROOFS. I NO LONGER FEEL SAFE IN THIS CAR AND THIS IS A VEHICLE THAT WE PURCHASED FOR ROAD TRIPS AS WE HAVE TWO OTHER VEHICLES WHICH ARE OUR EVERY DAY VEHICLES. IT WAS THE SCARIEST THING WE HAVE EVER EXPERIENCED. *TR

NHTSA ODI 10839659

MY 2015 GMC YUKON XL WITH 5000 MILES EXHIBITS A BUFFETING / PRESSURE SENSATION THAT CAN BE FELT PREDOMINATELY IN THE EARS BETWEEN 30 AND 70 MPH WHEN ONLY THE REAR PASSENGER WINDOWS ARE DOWN . AFTER A SHORT AMOUNT OF TIME IT BEGINS TO CAUSE DIZZINESS, EAR PAIN, AND HEADACHES. SOMETHING IS VERY WRONG AND MUST BE FIXED

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ON THE DAY I TEST DROVE MY YUKON MY HUSBAND AND I NOTICED A VIBRATION IN THE VEHICLE. WHEN WE RETURNED TO DEALER NOTICED ONE OF THE RIMS WAS DIFFERENT THAN THE OTHER THREE SO WE ALL BELIEVED IT WAS THE CAUSE. WAS TOLD IT WOULD BE HANDLED. SO WE CAME BACK TO PICKUP AND THAT'S WHERE IT ALL BEGAN. THIS VEHICLE HAS SEVERE REVERBERATION AND VIBRATIONS. REVERBERATION CAUSES SEVERE HEADACHES AND NAUSEA. MY DRIVING LEG GOES NUMB FROM THE VIBRATION THAT COMES THRU THE GAS PEDAL. SO UNSAFE. SEVERE TUNNELING VIBRATION THEY HAVE DONE THE TIRES NOT THE PROBLEM. REPOSITIONED UPPER AND LOWER REAR CONTROL ARMS TO CHANGE PINION ANGLE &CHECKED AND ADJUSTED TRANSMISSION CROSS MEMBER AND MOUNT. PICKED IT UP IMMEDIATELY NOTICED NOTHING HAD CHANGED. WHEN RIGHT BACK TO DEALER AND SERVICE MANAGER DROVE WITH ME. HE ALSO AGREED THAT IT WASN'T FIXED. BROUGHT BACK AGAIN. AFTER DOING ANOTHER SERIES OF THINGS GMC REP DROVE VEHICLE AND SAID THAT PICO SCORES FALL UNDER SPECS. OFFERED ME A ADDITIONAL 2YR/24000 MILE WARRANTY. HAHA I TRADE EVERY THREE YEARS AND PUT 6000 MILES PER YEAR ON MY SUV. SO ON 1/28/16 THE PICO SCORE WAS 20 BEFORE THE REPAIRS CLAIMED THEY GOT IT DOWN TO 5. PICKED IT UP BROUGHT IT BACK TO DEALER 2/3 (I'VE PUT 45 MILES ON BETWEEN SERVICES) TAKE IT BACK OUT ON ROAD PICO BACK AT 20 DID MORE STUFF GOT IT BACK DOWN TO 6. SO GM REP SAYS IT'S WITHIN GM SPECS?? THIS IS CRAZY. JUST TOOK DISABLED HUSBAND TO DR AND HE COULD HARDLY MAKE IT HOME IN THIS VEHICLE. THIS IS A SEVERE HEALTH CONCERN. DOES SOMEONE HAVE TO HAVE AN ACCIDENT AND KILL SOMEONE BEFORE THIS IS ADDRESSED. I HAVE ACTUALLY STUMBLED AFTER GETTING OUT OF THIS VEHICLE DUE TO THE REVERBERATION AND MY EQUILIBRIUM BEING OFF BECAUSE OF IT. I HAD WKED FOR A GM DEALER FOR 25 YEARS THAT'S WHEN THEY USED TO TAKE CARE.OF THERE CUSTOMERS. I HAVE DRIVEN AND OWNED 20 SUBURBAN & YUKONS I HAVE NEVER HAD ONE LIKE THIS. CONCLUSION: NOT FIXED

NHTSA ODI 10837055

WITH ALL WINDOWS UP, VEHICLE EXHIBITS A BUFFETING / PRESSURE SENSATION THAT CAN BE FELT PREDOMINATELY IN THE EARS BETWEEN 30 AND 50 MPH. SIMILAR TO WHEN ONLY THE REAR PASSENGER WINDOWS ARE DOWN IN MANY VEHICLES. I SECOND THE FACT THAT AFTER ANY AMOUNT OF TIME AT THESE SUSTAINED SPEEDS IT BEGINS TO CAUSE DIZZINESS, EAR PAIN, AND HEADACHES. GM FORUMS ARE FLOODED WITH COMPLAINTS. THIS VEHICLE OBVIOUSLY WAS MANUFACTURED WITH A SIGNIFICANT, KNOWN FLAW THAT THEY CANNOT CURRENTLY FIX. THIS SHOULD ABSOLUTELY BE A SAFETY ISSUE STRICTLY BASED UPON THE PHYSICAL SYMPTOMS ONSET BY THE FEELING WITHIN THE VEHICLE.

NHTSA ODI 10822332

CRACK DEVELOPED AT EDGE OF WINDSHIELD AT DEICER STRIP. NO APPARRENT CAUSE SUCH AS ROCK DAMAGE. GMC WILL NOT COVER THIS REPAIR UNDER WARRANTY. MY WIFE'S 2015 SUBARU OUTBACK RECEIVED A WARRANTY EXTENSION NOTICE FOR THIS VERY DEFECT STATING THAT "DURING THE MFG PROCESS CERTAIN COMPOUNDS USED TO ADHERE THE DEICER TO THE WINDSHIELD CREATED A CONDITION WHERE THE GLASS BECAME MORE SUSCEPTIBLE TO CRACKING FOLLOWING A MINOR WOUND." I'M QUITE CERTAIN THIS DEFECT IS THE PROBLEM WITH MY YUKON. IS IT POSSIBLE THAT SUBARU AND GMC WINDSHIELDS ARE PROVIDED BY THE SAME SUB-CONTRACTOR?

NHTSA ODI 10816889

HORRIBLE CABIN PRESSURE AND BUFFETING ABOVE SPEEDS OF 40MPH. PASSENGERS HAVE COMPLAINED OF HEADACHES, DIZZINESS, EARS POPPING, ETC. OCCURS WITH ALL WINDOWS AND SUNROOF CLOSED. DURING LONG PERIODS IT CAN SOMETIMES CREATE NAUSEA AND SICK FEELING EVEN HOURS AFTER EXITING TRUCK.

NHTSA ODI 10810641

VEHICLE EXHIBITS A "BUFFETTING" OR PRESSURE SENSATION THAT CAN BE FELT PRIMARILY IN THE EARS BETWEEN 40 AND 50 MPH. AFTER ANY AMOUNT OF TIME AT THESE SUSTAINED SPEEDS IT BEGINS TO CAUSE DIZZINESS, EAR PAIN, AND HEADACHES. THIS CONDITION WAS CONFIRMED BY THE DEALER WITH 3 SEPARATE DRIVERS INCLUDING A TECH, THE SALES MANAGER, AND THE OWNER. GM HAS A TECHNICAL PI ISSUED, AS THE PROBLEM IS APPARENTLY RELATIVELY COMMON IN THESE VEHICLES. SUGGESTED REPAIRS INCLUDE RE-BONDING THE ROOF SHEET METAL TO THE FRAME, REPAIR/REPLACEMENT OF THE REAR DIFFERENTIAL, REPLACEMENT OF THE PROPSHAFT, REPAIR/REPLACEMENT OF WHEELS AND TIRES, REMOVAL AND "RELAXING" OF THE EXHAUST SYSTEM, AND MORE. NONE OF WHICH APPEARS TO SOLVE THE ISSUE. A QUICK INTERNET SEARCH TURNED UP DOZENS OF CASES WITH THIS ISSUE IN JUST ONE WEBSITE. GM HAS MANUFACTURED A VEHICLE WITH A SIGNIFICANT, KNOWN FLAW THAT THEY CANNOT CURRENTLY FIX. THIS FLAW SHOULD BE CONSIDERED A SAFETY ISSUE STRICTLY BASED UPON THE PHYSICAL SYMPTOMS TRIGGERED BY THE SENSATION WITHIN THE VEHICLE.

NHTSA ODI 10809923

EARLIER THIS YEAR I PURCHASED A 2015 GMC YUKON DENALI. AFTER DRIVING IT A SHORT AMOUNT OF TIME I REALIZED THE BRAKE PEDAL IS LOCATED SIGNIFICANTLY HIGHER THAN THE GAS PEDAL. I'VE COME TO REALIZE THAT THE ~4INCH GAP IS CAUSING A SEVERE SAFETY HAZARD, ESPECIALLY IN EMERGENCY BRAKING SITUATIONS. MY FOOT, ALONG WITH OTHERS IN THE POST LINKED BELOW, OFTEN GETS CAUGHT IN THE LARGE GAP BETWEEN THE GAS AND THE BRAKE, ESPECIALLY WHEN MOVING QUICKLY. THERE HAVE BEEN MANY INSTANCES TO DATE WHERE THE SOLE OF MY SHOES HAS GOTTEN STUCK UNDER THE BRAKE PEDAL, PREVENTING ME FROM STOPPING IN TIME. I'VE NARROWLY AVOIDED AT LEAST 5 ACCIDENTS, BECAUSE OF THIS. FEARING THAT IT IS A MATTER OF TIME BEFORE IT RESULTS IN A COLLISION I REACHED OUT TO GMC TO SEE IF THERE WAS A FIX. THEY RESPONDED AND SAID THAT THE PEDALS ARE WORKING AS DESIGNED AND SAID THERE WAS NOTHING THAT CAN BE DONE. I'M VERY DISAPPOINTED IN THEIR RESPONSE, ESPECIALLY CONSIDERING THE CLEAR SAFETY HAZARD IT CREATES. IT IS A LARGE CAR, REQUIRING MORE BRAKING DISTANCE THAN MOST. ANY IMPEDANCE TO THE PROCESS SHOULD BE TAKEN SERIOUSLY ESPECIALLY IF IT IS A MANUFACTURER DESIGN FLAW SUCH AS THIS. SIMILAR COMPLAINTS HAVE BEEN VOICED IN THIS ONLINE CONSUMER THREAD. ONE OF MANY THAT I FOUND REITERATING THE PROBLEM. HTTP://WWW.TAHOEYUKONFORUM.COM/THREADS/GAS-BRAKE-PEDAL-DISTANCE.67500/

NHTSA ODI 10809571

TRANSFER CASE FAILURE CAUSING MULTIPLE OTHER COMPONENT / SYSTEM-WIDE FAILURES INCLUDING ADVANCE SAFETY FEATURES, ENGINE POWER REDUCTION, 4 WHEEL DRIVE SYSTEM FAILURE, BLUETOOTH CONNECTIVITY FAILURE, RADIO FAILURE, TRACTION CONTROL FAILURE AND MORE.

NHTSA ODI 10790250

TL* THE CONTACT OWNS A 2015 GMC YUKON. WHILE DRIVING 20 MPH, THE FRONT DRIVER SIDE WHEEL AND AXLE FRACTURED AND CAUSED THE CONTACT'S VEHICLE TO CRASH INTO A PARKED VEHICLE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A FRACTURED FINGER AND CEREBRAL HEMORRHAGING, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT REPAIRED. THE VIN AND FAILURE MILEAGE WERE UNAVAILABLE.

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TL* THE CONTACT OWNS A 2015 GMC YUKON. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE CONTACT WAS UNSURE ABOUT WHAT PART WAS REPLACED; HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO WAS UNABLE TO DUPLICATE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.

NHTSA ODI 10788550

VEHICLE HAS A VIBRATION WHEN GOING BETWEEN 60-70 MILES PER HOUR ON HIGHWAY. THE VIBRATION STARTS AND STOPS OVER AND OVER AGAIN. VIBRATION LAST ABOUT TWO SECONDS EACH TIME. TOOK VEHICLE TO DEALER THEY SAID THE ISSUE WAS CAUSED BY RECALL THAT GMC WAS TRYING TO FIX. CURRENTLY NO PART IS AVAILABLE TO FIX VEHICLE. INSTRUCTED TO JUST KEEP DRIVING VEHICLE WITH THE VIBRATION UNTIL A PART IS ISSUED.

NHTSA ODI 10787343

WHEN DRIVING AT HIGHWAY SPEEDS IN THE RAIN, WATER POOLS ON THE DRIVERS SIDE AND PASSENGER SIDE DOOR WINDOW AT THE BOTTOM FRONT OF THE WINDOW BLOCKING THE DRIVER'S VIEW OF EITHER SIDE VIEW MIRROR. I WENT TO THE DEALER IN CARSON CITY NV, AND SERVICE DIRECTOR STATED THEY HAD THIS PROBLEM WITH TRUCKS SINCE 2007 AND THERE HAS BEEN NO SOLUTION.

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I WOULD LIKE TO RESORT HOW HARD IT IS TO TELL IF THESE VEHICLES ARE TURNING OR BRAKING DUE TO THE "BRAKE-LIGHT-TURN-SIGNAL COMBINATION" WHERE THE BRAKE LIGHT GOES OFF WHEN THE TURN SIGNAL IS ON.

NHTSA ODI 10780818

WIFE AND THREE KIDS IN VEHICLE, STOPS ON HILL SEEMS TO HAVE SHIFTED INTO NEUTRAL. GOES BACKWARDS DOWN HILL FLIPS OVER LANDS ON ROOF. NO INJURIES THANK GOD! VEHICLE HAD BEEN BACK FOR TRANSMISSION RECALL TWICE, THE LAST TIME THEY SAID THEY HAD TO WAIT FOR PARTS... MIND YOU THE VEHICLE IS BRAND NEW. SOMEONE NEEDS TO GET THESE OFF THE ROAD NOW!

NHTSA ODI 10763631

...WIFE STOPPED ON HILL TO SPEAK TO SON.. I BELIEVE AT THIS POINT THE VEHICLE WENT TO NEUTRAL, WHEN SHE TRY TO GO FORWARD, IT WENT DOWN THE HILL HIT A POLE AND ROLLED OVER.

NHTSA ODI 10761831

TL* THE CONTACT OWNS A 2015 GMC YUKON. THE CONTACT STATED THAT WHILE REVERSING, THE VEHICLE STALLED WITHOUT WARNING ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING ON SIX SEPARATE OCCASIONS. THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. ON ANOTHER OCCASION, THE CONTACT WAS REVERSING AND THE VEHICLE STALLED CAUSING THE CONTACT TO CRASH INTO A VEHICLE PARKED NEAR THE REAR OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000. UPDATED 11/18/15*LJ THE CONSUMER STATED THE VEHICLE ALSO HAD NUMEROUS OTHER ELECTRICAL ISSUES. SOME OF THE ISSUES CAUSED THE VEHICLE TO SHUT DOWN OR REVERSE. UPDATED 1/12/2016 *JS UPDATED 01/29/16.*JB

NHTSA ODI 10761342

MY WIFE AND I WERE DRIVING ON THE PARKWAY AT ABOUT 65MPH WHEN WE HEARD WHAT SOUNDED LIKE A GUNSHOT IN THE VEHICLE. WE PULLED OVER TO THE SIDE OF THE ROAD ONLY TO FIND OUT THAT THE SUNROOF LITERALLY EXPLODED ON THE CAR. ALL OF THE GLASS THAT WAS LEFT WAS BOWED UPWARD WHICH WOULD INDICATE THAT THE SUNROOF EXPLODE OUTWARD AND NOTHING HIT THE ROOF OF THE CAR. WHEN WE BROUGHT THE CAR TO GMC THEY CLAIMED THAT SOMETHING MUST HAVE HIT THE SUNROOF TO MAKE IT EXPLODE WHICH I KNOW DID NOT HAPPEN. NEEDLESS TO SAY, GMC IS UNWILLING TO COVER THE DAMAGES TO THE CAR UNDER THE WARRANTY.

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PIPING IN THE STEERING COLUMN. NOT CONSISTENT. HAPPENS DAILY

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WHEN THE CAR IS AT IDLE IN DRIVE IT BECOMES VERY ROUGH (FLUCTUATES UP AND DOWN). THIS HAPPENS ON AND OFF AND I HAVE NO CHECK ENGINE LIGHT ON. SOMETIMES THE CAR EVEN FEELS LIKE IT IS GOING TO STALL OUT. I HAVE HAD IT INTO THE DEALER AND THEY ADMITTED THEY FEEL IT AS WELL. THEY TRIED ADJUSTING THE MOTOR MOUNTS AND THAT DID NOT DO IT. AFTER HAVING IN THE DEALER FOR SEVERAL DAYS THEY CALLED ME AND SAID THEY CAN'T FIND THE ISSUE. THEY TOLD ME THEY WENT INTO ANOTHER 2015 GMC YUKON SLE AND STARTED FEELING THE SAME ISSUE. IT WAS STATED TO ME I MIGHT HAVE TO WAIT FOR MORE COMPLAINTS ON THE VEHICLE TO GET TO THE ROOT OF THE ISSUE. IT CONTINUES TO IDLE ROUGHLY AND I WANT TO GET THIS RESOLVED.

NHTSA ODI 10734441

VERY CONCERNED ABOUT MY 2015 YUKON XLT. THE VEHICLE'S GEAR SHIFTED TO A NEUTRAL OF VERY LOW GEAR (NOT VERY SURE) AS I WAS DRIVING DOWN A LONG HILL NEAR BIRMINGHAM, AL. IT FELT LIKE IT WENT TO FIRST GEAR, BUT AT THE SAME TIME IT DID NOT SLOW THE VEHICLE DOWN, ALMOST FELT LIKE THE GEAR WAS GRINDING. THE TRUCK DID NOT CATCH BACK INTO NORMAL GEAR UNTIL THE VEHICLE LEVELED BACK AT THE BOTTOM OF THE HILL. (IT WAS EXTREMELY SCARY AND WORRISOME EVER SINCE THEN, THE TRANSMISSION WILL NOT SHIFT SMOOTHLY.

NHTSA ODI 10725141

I HAVE A 2015 YUKON DENALI AND I WAS DRIVING 65 ON THE HIGHWAY AND THE ENGINE SHUT DOWN COMPLETELY. A WARNING MESSAGE SAID ENGINE POWER FAILURE. I HAD 4 CARS AND AN 18 WHEELER BEHIND ME AT THE TIME. I MANAGED TO PUT THE VEHICLE IN NEUTRAL AND COAST TO THE SIDE OF THE ROAD ONTO A MEDIAN. IT WAS TOWED TO THE DEALERSHIP WHERE THEY STARTED TRYING SAY IT MIGHT HAVE BEEN BAD GAS. THEN I WAS TOLD I CRACKED VALVE AND THEY ALREADY HAD ONE OTHER JUST LIKE THIS, THEN 1 DAY LATER AFTER A TECH LEVEL 2 AND A SHOP FORUM LOOKED AT IT, AND A CONVERSATION WITH A GM PAC REP, GM APPROVED A COMPLETE ENGINE REPLACEMENT! I WAS SHOCKED. I'VE HAD THE SAME 4-WHEEL DRIVE ISSUES EVERYONE ELSE HAS. I'VE ALSO HAD A/C PROBLEMS, STEER WHEEL POPPING NOISES, SUNROOF LOUD WIND NOISES. MY SEAT SHIFTS WHEN I DRIVE IT. THE A/C SEATS DON'T COOL PROPERLY, WHICH I FOUND OUT WHEN THEY PUT ME IN A LOANER YUKON THAT WORKED FINE. THE SPEEDOMETER GAUGE ALSO DIDN'T WORK FOR 2 DAYS, WHICH I HAVE A PICTURE OF AND RECEIVED A WARNING TICKET FOR WHEN I WAS PULLED OVER BY AN OFFICER NOT KNOWING WHAT SPEED I WAS GOING. I PASSENGER STEP GUARD DOESN'T ALWAYS RETRACT PROPERLY. MY UNIT WAS PURCHASE MAY 2014 AND WAS ONE OF THE FIRST 4 X 4 UNITS THAT WAS PRODUCED AND HAS HAD CONSTANT PROBLEMS. GM KEEPS DENYING A BUYBACK, THEN NO TRADE ASSISTANCE, THEN NOW HAS OFFERED AN EXTENDED WARRANTY. THIS PARTICULAR VEHICLE I HAVE IS NOT SAFE FOR MY FAMILY TO BE RIDING IN. I CAN'T TRADE IT IN OR SELL IT TO ANYONE ELSE KNOWING THE PROBLEMS IT HAS. THE DEALER WON'T EVEN TAKE IT BECAUSE THEY KNOW THE PROBLEM THAT THEY ARE DEALING WITH. *TR

NHTSA ODI 10711855

WHEN THE VEHICLE GOES INTO 4 CYLINDER MODE AND YOU HOLD THE SPEED STEADY OR GIVE IT A LITTLE GAS IT STARTS TO VIBRATE YOU CAN FEEL THE VIBRATION IN THE STEERING WHEEL AND ON THE FRONT CONSOLE GIVE IT ENOUGH GAS TO MAKE IT GO INTO 8 CYLINDER MODE THE VIBRATION GOES AWAY. *TR

NHTSA ODI 10704265

MY NEW, 2015 GMC DENALI IS EQUIPPED WITH A BACKUP CAMERA AND THE QUALITY IS SO POOR AT NIGHT, AS TO MAKE IT NEARLY MORE DANGEROUS TO USE THAN TO IGNORE IT. I HAVE HAD 3 PRIOR GMC DENALI AUTOMOBILES. THE MOST RECENT WAS A 2011 WHICH WAS TRADED IN FOR THIS NEW ONE. THE QUALITY OF THE BACKUP CAMERA IN THE 2011 MODEL WAS EXCELLENT. MY WIFE AND I IMMEDIATELY NOTED ON THE NEW CAR THAT THE CAMERA IMAGE WAS SO BLURRY AND POOR RESOLUTION AT NIGHT, WE COULD NOT SAFELY USE THE CAMERA TO BACK OUT OF OUR GATED DRIVEWAY. IN THE DAYTIME, THE IMAGE IS BLURRY AS WELL, BUT USABLE. GMC HAS HAD THE CAR TWICE FOR SERVICE AND WE HAVE COMPLAINED TO GMC CORPORATE AND ALL WE GET IS A STATEMENT THAT THE "SYSTEM IS WORKING NORMALLY" WHICH IS DIFFICULT TO ACCEPT. THE NHTSA'S OWN STATISTICS SHOW THAT EACH YEAR APPROX. 20 PEOPLE DIE AND 15,000 ARE INJURED DUE TO BACKUP INCIDENTS. THEIR GUIDELINES STATE A CAMERA NEEDS TO DISPLAY (CLEARLY I WOULD ASSUME) A 10 X 20 FOOT ZONE BEHIND THE VEHICLE. AT NIGHT, YOU CANNOT SEE 20 FEET CLEARLY BEHIND THIS VEHICLE, EVEN IN A WELL LIGHTED STREET. I AM CONVINCED THAT THIS POOR QUALITY SYSTEM IS GOING TO CAUSE ACCIDENTS IF IT HAS NOT DONE SO ALREADY. GMC HAS AN OBLIGATION TO ADDRESS WHAT I BELIEVE IS A SUB-STANDARD QUALITY IMAGE. THEY CANNOT DEFEND THE FACT THAT THE IMAGE IS MUCH WORSE THAN OLDER MODELS OF THEIR VEHICLES. FORTUNATELY, THE NEW DENALI MODEL DOES HAVE A SENSOR SYSTEM THAT PROVIDES A VIBRATORY WARNING IF YOU ARE ABOUT TO CONTACT AN OBJECT, BUT OBVIOUSLY THE DRIVER NEEDS TO SEE CLEARLY BEHIND THEM, BEFORE THEY ARE ABOUT TO STRIKE AN OBJECT IN THEIR PATH. I AM HOPING YOUR AGENCY CAN CONTACT GMC TO HELP MOTIVATE THEM TO ADDRESS THIS ISSUE AND IMPROVE THE SAFETY OF THEIR VEHICLE(S) BEFORE THE DEFECT CONTRIBUTES TO AN UNNECESSARY INJURY OR DEATH. IN THE MEANTIME, WE DO NOT USE THE SCREEN IMAGE AT NIGHT. THANK YOU. *TR

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