What 606 owners told NHTSA about the 2015 GMC Yukon Denali Xl

PURCHASE A USED 2015 YUKON DENALI 1 YEAR AGO AND HAVE HAD ISSUES WITH BOTH SHOCKS AND AC. THE SHOCKS ARE THE AIR RIDE AND ALL 4 HAD TO BE REPLACED. THIS WAS A HUGE EXPENSE BECAUSE MY TRUCK SURPASSED THE MILEAGE EVEN THOUGH IT WAS WITHIN THE DATE RANGE. MY AC ALSO RESENTLY STOPPED WORKING. I RECEIVED A LETTER FROM GM 1DAY AFTER AC WENT OUT NOTIFYING ME ABOUT A KNOW ISSUE WITH A LEAKING COMPRESSOR. I TOOK IT TO THE DEALERSHIP THE NEXT DAY AND THOUGHT IT WOULD BE COVERED TO REPLACE. I THEN FOUND OUT THAT SINCE IT WAS OVER MILEAGE IT WASN'T UNDER WARRANTY. I QUESTIONED WHAT MILEAGE AD TO DO WITH A KNOW DEFECTIVE COMPRESSOR BUT WAS TOLD THEY COULD NOT DO ANYTHING. THE COST TO REPLACE IT WAS QUOTED AT $1,200.

NHTSA ODI 11047084

STEERING WHEEL POPS WHEN TURNING STEERING WHEEL. 100'S OF COMPLAINTS ON THIS ISSUE. GMC ISSUES TSB TO ADDRESS THIS ISSUE BUT THEY WILL NOT COVER THE COST FOR THE REPAIR. IT'S A DEFECT IN THE STEERING COLUMN AND A SAFETY ISSUE THAT NEEDS TO BE REPAIRED FOR FREE

NHTSA ODI 11042217

TL* THE CONTACT OWNS A 2015 GMC YUKON. WHILE DRIVING AT UNKNOWN SPEEDS, THE EXTERIOR WINDOW TRIM WAS FALLING OFF. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (LAFONTAINE CADILLAC BUICK GMC, 4000 W HIGHLAND RD, HIGHLAND, MI 48357) WHERE IT WAS DIAGNOSED THAT THE VEHICLE TRIM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE, BUT DID NOT OFFER ANY ASSISTANCE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 52,000.

NHTSA ODI 11033206

AIR CONDITIONER CONDENSER WENT OUT AND IT COST $944.00 ON A VEHICLE THAT IS ONLY 3 YEARS OLD AND HAS ONLY 65000 MILES ON IT.

NHTSA ODI 11024725

I WAS RECENTLY IN AN ACCIDENT AT A STOPLIGHT. WHEN I ARRIVED AT THE STOPLIGHT SOMETHING FELL OUT OF PASSENGER SEAT ONTO FLOOR. I PUT THE TRUCK IN PARK, TOOK OFF MY SEATBELT, LEANED OVER TO PICK UP ITEM AND PUT IT BACK ON THE SEAT. I THEN PUT SEATBELT BACK ON AND PUT FOOT ON BRAKE AND PUT THE TRUCK INTO DRIVE. IT ALL HAPPENED PRETTY QUICKLY AND CAN'T SWEAR TO THE SPECIFICS BUT I THINK THE TRUCK MAY HAVE "JUMPED" A LITTLE WHEN I PUT THE TRUCK INTO DRIVE AND PROPELLED ME INTO THE CAR IN FRONT OF ME AT A VERY LOW SPEED. THE REASON WHY I BELIEVE THIS HAPPENED IS THAT I HAD PREVIOUSLY ASKED THE LOCAL GMC DEALER SERVICE CENTER IF THERE WERE ANY RECALLS OR OTHER REPORTS ON THIS TYPE OF THING HAPPENING BECAUSE IT HAPPENS WITH MY TRUCK. I HAD BEEN EXPERIENCING THIS "ENGINE JUMPING" UPON PUTTING IT INTO DRIVE ISSUE FOR SEVERAL MONTHS.

NHTSA ODI 11023490

GM KNOWS THEY HAVE BAD AIR CONDITIONER CONDENSER IN 2015-2016 MODELS. YET STILL NO RECALL DONE. MANY COMPLAINTS AND NOTHING BEING DONE ABOUT IT. NEW VEHICLES AND VEHICLES JUST OUT OF WARRANTY. THIS IS THERE PROBLEM, SO MUCH PARTS ARE ON CONTINOUS BACKORDER. THESE ARE $50,00.00 VEHICLES AND I SHOULD NOT BE STUCK WITH THIS. I AM CONTACTING THE BETTER BUSINESS BUREAU AND HAVING THE OTHER 6 CASES I KNOW OF AS WELL

NHTSA ODI 11023322

A STRONG VIBRATION OR "SHUDDER" RESONATES THROUGHOUT THE BODY OF THE ENTIRE CABIN. FEELS LIKE YOU ARE DRIVING OVER LARGE RUMBLE STRIPS, EVEN WHEN THE ROAD IS COMPLETELY SMOOTH. APPEARS TO OCCUR AT SPEEDS GREATER THAN 30 MILES PER HOUR AND WHEN THE RPMS EXCEED 1,000 RPM. THE RPM NEEDLE "JUMPS" REPEATEDLY WHILE THE VIBRATION/SHUDDER OCCURS. WHEN WE TOOK IT TO THE LOCAL GMC DEALER, THEY TOLD US IT WE NEEDED A NEW WHEEL FOR WHICH WE BOUGHT AND IT ACCOMPLISHED NOTHING. THEN, WE RETURNED IT, DESCRIBED THE PROBLEM IN EXCRUCIATING DETAIL - EVEN REFERENCING KNOWN PUBLIC SERVICE BULLETINS - WHICH PROMPTED THEM TO "BALANCE THE TIRES." LEFT THE GMC DEALERSHIP AGAIN AND IT WAS OBVIOUS THE DEALERSHIP DID NOT ADDRESS THE PROBLEM AND THAT IT HAD NOTHING TO DO WITH THE WHEELS. WE RETURNED AND ADVISED THEM THEY DID NOT FIX THE PROBLEM. THE KEPT THE DENALI AGAIN AND THEN ADVISED US THEY WERE "100% SURE" THE PROBLEM WAS THE "SHOCKS". THEY REPLACED THE SHOCKS FOR NEARLY $2,000 AND ADVISED US BY PHONE THE PROBLEM WAS "FIXED." I ASKED THE REPRESENTATIVE IF THEY HAD CONFIRMED IT WAS FIXED AND HE SAID "YES", THE TECHNICIAN HAD DRIVEN THE VEHICLE AND THERE WERE NO FURTHER ISSUES. MINUTES LATER, I GOT A CALL FROM THE SERVICE MANAGER WHO ADVISED THE CUSTOMER SERVICE REPRESENTATIVES CALL TO ME WAS "PREMATURE" (I GUESS HE FINALLY DECIDED TO DRIVE THE VEHICLE) AND ADVISED THERE WAS A PROBLEM WITH THE TORQUE CONVERTER AND THAT HE NEEDED TO KEEP IT FOR A FEW MORE DAYS. I ASKED WHY HE THEY HAD TOLD ME THEY WERE "100% SURE" THE PROBLEM WAS THE SHOCKS AND HE ADVISED HE DROVE IT AND THEY "SEIZED" UP. WE ARE STILL AWAITING SOME RESOLUTION TO THIS $75,000 NEW VEHICLE DISASTER. THIS IS THE FIRST AMERICAN VEHICLE WE HAVE PURCHASED AND ARE CERTAINLY REGRETTING THAT DECISION AND ARE CURRENTLY RESEARCHING OTHER FULL-SIZE SUVS FOR BETTER SAFETY AND RELIABILITY.

NHTSA ODI 11022268

VEHICLE VIBRATES DURING DRIVING SPEEDS ABOVE 35 MPH. HAD TIRED ROTATED AND BALANCED, STILL VIBRATED, REPLACED TIRES AND RECEIVED 4 WHEEL ALIGNMENT, STILL SHAKES BAD. WHEN TRAVELING AT SPEEDS ABOVE 35, SEATS STARTS TO SHAKE AS IF YOU ARE TRAVELING OVER A BAD BUMPY ROAD. THIS OCCURS BOTH ON CITY STREETS AND HIGHWAYS.

NHTSA ODI 11021240

AIR CONDITIONER CONDENSER GAVE OUT IN THE HEAT OF THE SUMMER ON A YUKON DENALI WITH 42,000 MILES. I HAVE HAD NO AIR CONDITIONING IN 90 PLUS DEGREE HEAT

NHTSA ODI 11019183

HAD 30,000 MILES AND MY STEERING COLUM WAS MAKING POPPING NOISE. THE DEALERSHIP TRIED TO JUST REPAIR THE BEARINGS BUT IT ONLY WORKED FOR 2 WEEKS. THEY HAD TO REPLACE THE WHOLE STEERING COLUM. BRAKES ARE SQUEAKING FOR NO REASON HAD LES SCHWANN CHECK THEM AND STILL CAN'T FIGURE IT OUT. MY A/C NOW QUIT WORKING. STRUTS IN HATCH ALSO HAD TO BE REPLACED AND PASSENGER WINDOW MOLDING IS COMING OFF.

NHTSA ODI 11015273

2015 GMC YUKON - REPLACED THE BAD CONDENSER! VERY COSTLY, PART WAS ON BACKORDER FOR 2 MONTHS SO OBVIOUSLY THERE ARE A LARGE AMOUNT OF OTHERS HAVING THE SAME ISSUES. THIS IS CONSIDERED SAFETY ISSUES DUE TO THE HEAT IN THE SOUTH AND WE PAID $65,000 FOR A VEHICLE WHICH 2 YEARS LATER NOW HAS A BAD CONDENSER - AN ADDITIONAL $1,000. I'M DONE WITH GMC. I FEEL LIKE WE HAVE BEEN TREATED POORLY AND THIS PART SHOULD BE RECALLED IMMEDIATELY. YOU ARE A BILLION DOLLAR INDUSTRY, IF YOU WANT TO KEEP PEOPLE COMING BACK YOU MAKE IT RIGHT WITH YOUR CUSTOMERS. I WANT TO BE REIMBURSED FOR MY ENTIRE BILL I'M ABOUT TO PAY. I AM SO DISAPPOINTED, I HAVE ALWAYS ALWAYS BEEN A GMC/CHEVROLET PERSON BUT THIS HAS TRULY MADE ME SICK TO KNOW THAT MY FAMILY FORKED OUT $1,000 FOR YOUR MISTAKE! COME ON IT'S A $65,000 VEHICLE...VERY VERY VERY ANGRY. PLEASE FEEL FREE TO CONTACT ME REGARDING OUR BILL AND HOW YOU WILL ATTEMPT TO PROVIDE AMAZING CUSTOMER SERVICE TO MAKE THIS RIGHT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11014598

WATER/CONDENSATION IN HEADLAMP, NO INDICATION OF CRACKS, TURN SIGNAL AND PORTION OF HEADLIGHT IS NOW MALFUNCTIONING. THIS IS A CONSTANT PROBLEM.

NHTSA ODI 11014109

LETTER FROM SENATOR FEINSTEIN INQUIRY ON BEHALF OF CONSTITUENT IN REGARDS TO HAVING PROBLEMS WITH GMC SIERRA DENALI PICKUP 2015. *LD THE CONSUMER STATED THE VEHICLE HAS HAD MULTIPLE ISSUES WITH THE SUSPENSION, TRANSMISSION, AND ELECTRONICS. THE VEHICLE WOULD RIDE ROUGH AND THE STABILITY LIGHT WOULD ILLUMINATE. THE TRANSMISSION NEEDED TO BE REPLACED. THE ELECTRONIC DASH BLACKED OUT AND WOULD NOT FUNCTION, THE SETTIGNS SWITCHED ON THEIR OWN. THE VEHICLE DIED AND SHIFTED DANGEROUSLY. THE MANUFATURER WAS NOTIFIED. THE CONSUMER A FIX WAS UNAVAILABLE. UPDATED 08/09/2017*JS

NHTSA ODI 11014368

A/C CONDENSER LEAKING

NHTSA ODI 11011554

THE AIR CONDITIONER CONDENSER FAILED. THE PART IS ON BACKORDER AND I HAVE NO AIR CONDITIONING FOR AN UNDETERMINED AMOUNT OF TIME. NO ETA ON THE PART AND THEY WILL REPLACE THE PART WITH THE SAME FAULTY MODEL. NO LOANER CAR, NO AIRCONDITIONING.

NHTSA ODI 11006147

THE AIR CONDITIONER CONDENSER FAILED 1ST WEEK OF JUNE 2017 AND THE PART IS NOT AVAILABLE ANY WHERE IN THE COUNTRY. THE VEHICLE IS DANGEROUS TO DRIVE WHEN IT RAINS BECAUSE THE WINDOWS FOG OVER AND ARE UNABLE TO CLEAR WITH AIR SYSTEM,

NHTSA ODI 11005122

AC QUIT WORKING & DEALER SAID IT'S A BAD CONDENSER, WHICH PART IS UNAVAILABLE DUE TO NATIONAL BACK ORDER. CAN'T TELL ME WHEN THEY CAN GET PART TO FIX. OBVIOUSLY THIS IS A MAJOR DEFECT ON GM BEHALF & THEY'RE DOING NOTHING ABOUT IT. NOT EVEN A RECALL!

NHTSA ODI 11003474

AC CONDENSER 2015 YUKON DENALI BROKEN FOR MONTHS, TOLD REPEATEDLY FROM PRIME DEALERSHIP THAT NO CONDENSERS AVAILABLE, THERE IS A 40+ PERSON WAIT FOR NEW CONDENSERS WITHIN A 10 MILE RADIUS. IT'S A FULL TIME JOB TO GET SOMEONE TO HELP US. WE BOUGHT THIS CAR 1 YEAR AGO AND CAN'T EVEN DRIVE IT IN THIS HOT WEATHER! SITS IN OUR DRIVEWAY UNTIL THE TEMP GETS TO BELOW 80.

NHTSA ODI 11001404

I HAVE A 2015 GMC YUKON WITH CONDENSATION IN THE RIGHT AND LEFT FRONT HEADLIGHT ASSEMBLIES. MY TURN INDICATOR STOPPED WORKING WHICH USUALLY INDICATES A BURNED OUT BULB. I DID NOT NOTICE THE CONDENSATION AND I TOOK MY YUKON TO THE DEALERSHIP FOR WHAT I THOUGHT WAS GOING TO BE A SIMPLE BULB REPLACEMENT. THE HEADLIGHT ASSEMBLIES ARE COMPLETELY SEALED WHICH REQUIRES THE REPLACEMENT OF THE COMPLETE LAMP ASSEMBLY IF A BULB FILAMENT BURNS OUT. THE DEALERSHIP POINTED OUT THE CONDENSATION AND TOLD ME THE BULB MALFUNCTION IS LIKELY CAUSED BY THE CONDENSATION. SINCE MY VISIT TO THE DEALERSHIP YESTERDAY, THE TURN INDICATOR HAS WORKED INTERMITTENTLY. A CALL BACK TO THE DEALERSHIP WITH THE UPDATE AND THE RESPONSE WAS THAT THE CONDENSATION LIKELY CAUSED CORROSION AND STILL NEEDED TO BE REPLACED. THEY ADVISED ME THE OTHER HEADLIGHT AND SIGNAL INDICATOR WERE LIKELY TO MALFUNCTION AS WELL. IT IS OBVIOUSLY AN ONGOING ISSUE SINCE GM ISSUED A TECHNICAL SERVICE BULLETIN AROUND MAY 2014 AND UPDATED IT IN MARCH 2016 TO INCLUDE 2016 AND 2017 MODELS. THE CONDENSATION COVERS THE ENTIRE LENS. THIS IS OBVIOUSLY AN ISSUE AT NIGHT WHEN USING THE HEADLIGHTS. THE HEADLIGHT ASSEMBLY IS NON SERVICEABLE - ENTIRE HEADLIGHT ASSEMBLY MUST BE REPLACED FOR NON-WORKING BULB AT A HUGE COST $1200/SIDE). GMS TECHNICAL SERVICE BULLETIN NOTES THAT IF CERTAIN CONDITIONS ARE NOTED (SUCH AS IN MY CASE), THE REPLACEMENT OF THE LAMP ASSEMBLY MAY NOT CORRECT THIS CONDITION.

NHTSA ODI 11000773

WHEN SHIFTING INTO GEAR FROM A CHILD START, THE VEHICLE TAKES APPROXIMATELY 3 SECONDS TO SHIFT. DURING THAT TIME THE VEHICLE IS NOT IN GEAR AND CAN ROLL IN ANY DIRECTION. THERE IS A SOFTWARE FIX FOR THIS THAT I MUST PAY THE DEALER TO INSTALL. THIS HAPPENS EVERY COLD START.

NHTSA ODI 11000313

THE EXTERIOR DOORS ON THE DRIVER SIDE MADE NOISE WHILE IN MOTION AND WE DISCOVERED THE DOOR JAMS HAD BECOME LOOSE OR DETACHED IN SPOTS. THIS IS BOTH DRIVER SIDE DOORS OF A 4-DOOR VEHICLE. WE TOOK IT TO THE DEALER AND THEIR INVOICE IS QUOTED AS FOLLOWS "INSTALL LEFT FR APPLIQUE. REPLACED THE LEFT FRONT AND LEFT REAR APPLIQUE". THE TOTAL COST WAS $164.23. I AM FURIOUS THIS WASN'T UNDER WARRANTY OR A RECALL. THIS IS A 2 YEAR OLD $60,000 VEHICLE AND I'M UPSET WE HAD TO PAY TO REPLACE THESE PARTS. I HAVE CONTACTED GMC WHO NOTED AND RECOMMENDED I CONTACT NHTA, WHICH IS THE PURPOSE OF THIS COMPLAINT. THE DEALER TOLD US THEY HAVE REPLACE MANY OF THESE AND IT'S NOT A RECALL ITEM, BUT IT SHOULD BE. THUS, PLEASE NOTE AND INVESTIGATE THIS FURTHER FOR POSSIBLE RECALL AND REIMBURSEMENT. THANK YOU.

NHTSA ODI 10992437

AC CONDENSOR IS BAD PART ON INDEFFINATE BACKORDER NO ETA FROM GM THRY HAVE HAD MY VEHICLE FOR OVER A MONTH

NHTSA ODI 10992095

AIR CONDITIONER CONDENSER FAILURE WHILE ON VACATION CAUSING VERY HOT CONDITIONS FOR MY FAMILY. CONDENSER ON BACK ORDER FOR FOUR WEEKS MAKING DRIVING THE VEHICLE DIFFICULT TO AND FROM PLACE OF WORK. DEALERSHIP HAS FIVE MORE CONDENSERS TO REPLACE AFTER MINE WAS REPLACED THIS PAST FRIDAY MAY 26TH, 2017. CALLED ANOTHER DEALERSHIP TO SEE IF POSSIBLE TO GET A CONDENSER QUICKER AND THE WAIT WAS FIVE VEHICLES AHEAD OF ME. THIS IS A LARGE PROBLEM IN 2015 AND 2016 YUKON'S, ESCALADE'S, AND TAHOE'S. I WANT THIS TO BE A WARRENTY EXTENSION FOR ALL OWNERS.

NHTSA ODI 10992004

MY A/C STARTED BLOWING HOT AIR A FEW WEEKS AGO. I TOOK IT IN TO MY GMC SERVICE DEPARTMENT, AND THEY ADVISED ME IT WAS THE CONDENSER THAT NEEDS TO BE REPLACED, HOWEVER THAT PART IS ON BACK ORDER INDEFINITELY. I HAVE SINCE SPOKE WITH SEVERAL PEOPLE WITH VEHICLES LIKE MINE WHO HAVE ALSO HAD THIS SAME RESULT WITH THEIR A/C CONDENSER. I WOULD LIKE THIS MATTER REVIEWED AS AN OFFICIAL RECALL.

NHTSA ODI 10991747

AIR CONDITIONING CONDENSER HAS A LEAK, PARTS BACKORDERED FOR MONTHS, NO ETA ON THE RETURN; GOING INTO HOTTEST TIME OF THE YEAR WITHOUT A/C IN MY VEHICLE.

NHTSA ODI 10991630