May 31, 2018Electrical systemLightsBrakes
BOTH BRAKE LIGHTS FAILED WITHIN WEEKS OF EACH OTHER - AROUND 60K MILES. FAULTY LED CIRCUIT BOARDS. LIGHT ASSEMBLIES ARE NOT REPAIRABLE BY DEALERSHIP. NEW ASSEMBLY OVER $500 EACH. GM TAKES NO RESPONSIBILITY IN RESOLVING THE ISSUE. UNACCEPTABLE! NO MORE GMS FOR MY FAMILY! .. AND THAT INCLUDES CHEVY.
NHTSA ODI 11099081
May 31, 2018Electrical systemLights
TAIL LIGHT HAS BEEN FLICKERING FOR MONTHS AND NOW IS OUT. GMC WILL NOT FIX BECAUSE I AM 4 MONTHS OUT OF WARRANTY. I ONLY HAVE 18,000 MILES ON MY YUKON.
NHTSA ODI 11099093
May 29, 2018Lights
VEHICLE FRONT HEADLIGHT AND TAILLIGHT LEDS ARE OUT. THREE OUT OF THE FOUR LIGHTS HAVE GONE OUT IN THE LAST MONTH.
NHTSA ODI 11098630
May 29, 2018Lights
FAULTY BRAKE LIGHTS. GOES OUT INTERMITTENTLY AND THEN STOPS WORKING ALTOGETHER. CANNOT BE FIXED OR REPAIRED WHETHER IT IS ONE LED LIGHT OR MANY- THE WHOLE LED DISPLAY IS FAULTY AND STOPS WORKING. DEALER WAS GOING TO CHARGE $750 TO FIX- FOR JUST 1 REAR BRAKE LIGHT. NOT HAVING FULLY FUNCTIONING BRAKE LIGHTS ON A 3 YEAR OLD CAR IS UNACCEPTABLE AND SHOULD BE UNDER RECALL- IT'S A SAFETY ISSUE AND OBVIOUSLY A FAULTY PART WHEN THERE ARE NUMEROUS COMPLAINTS AND BLOG POSTS ABOUT THE SAME ISSUE.
NHTSA ODI 11098680
May 24, 2018Lights
TL* THE CONTACT OWNS A 2015 GMC YUKON DENALI. THE CONTACT STATED THAT THE BRAKE AND TAIL LIGHTS FAILED TO ILLUMINATE SPORADICALLY. THE VEHICLE WAS TAKEN TO WELD COUNTY GARAGE BUICK GMC (2699 47TH AVE, GREELEY, CO 80634, (970) 352-1313) WHERE IT WAS DIAGNOSED THAT THE BRAKE LIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,081.
NHTSA ODI 11097845
May 23, 2018Body & structure
THERE IS A WATER LEAK IN THE ROOF, ON THE DRIVER SIDE, RIGHT ABOVE THE A-PILLAR. THIS HAS HAPPENED ON MULTIPLE OCCASIONS DURING A HEAVY RAIN STORM. THE LEAK OCCURS REGARDLESS OF WHETHER OR NOT THE VEHICLE IS IN MOTION. AFTER TAKING IT TO THE DEALERSHIP FOR SERVICE, I WAS INFORMED THERE WAS A MANUFACTURER DEFECT WHICH COULD CAUSE SOME GAPPING IN THE VEHICLE BODY ROOF DITCH DRIVER SIDE, WHICH MAY ALLOW WATER TO LEAK THROUGH. I AM CONCERNED FOR MY FAMILY'S SAFETY AS THIS SITUATION COULD CREATE MOLD AND MILDEW IN THE INTERIOR LINER. ALSO, IT COULD POTENTIALLY LEAD TO A VERY DANGEROUS SITUATION IF THE GAPS/VOIDS IN THE BODY BECOME LARGER, ALLOWING WATER TO LEAK THROUGH AT A GREATER VELOCITY DURING HIGH SPEEDS OR ON THE FREEWAY. I WAS ALSO INFORMED THAT THIS IS A VERY COMMON ISSUE ON MULTIPLE VEHICLES FROM GM DURING THE SELECTED MODEL YEAR. DEALER ATTEMPTED TO SERVICE VEHICLE MULTIPLE TIMES BUT THERE IS STILL A WATER LEAK.
NHTSA ODI 11097672
May 17, 2018Electrical systemLights
I WAS DRIVING DOWN THE ROAD AND SOMEONE CLEARLY (DUE TO THE LOUD SCREECHING OF THE TIRES) ALMOST REAR ENDED ME. THANKFULLY THEY WERE ABLE TO STOP JUST BEFORE HITTING MY VEHICLE. HE CAUGHT ME AT A STOP LIGHT AND INFORMED ME THAT BOTH OF MY BRAKE LIGHTS WERE OUT UNBEKNOWNST TO ME. I HAVE SINCE TAKEN THE VEHICLE TO THE DEALERSHIP, BUT THERE IS AN ISSUE WITH THE BRAKE LIGHT SYSTEM/PARTS FOR THIS VEHICLE. THE BRAKE LIGHT WILL WORK SPORADICALLY (WITHOUT ANY KNOWLEDGE OF AN ISSUE). THE MANUFACTURER HAD TO HAVE KNOWN THERE WAS AN ISSUE WITH THIS PART DUE TO THE OWNER'S MANUAL EVEN STATING "CONTACT GMC DEALERSHIP" WITHOUT GIVING ANY TROUBLESHOOTING ADVISE ON THE LIGHT. THE PART IS ~$650 TO REPLACE, BOTH OF MY BRAKE/TAIL LIGHTS HAVE GONE OUT WITHIN A 3 WEEK PERIOD OF EACH OTHER AND THE DEALERSHIP DIDN'T SEEM SURPRISED AT ALL OF THIS ISSUE.
NHTSA ODI 11096470
May 2, 2018
OUR 2015 YUKON DENALI HAS 38,200 MILES ON IT AND THE AIR CONDITIONING BLOWS HOT AIR. WAS TOLD MAY OR MAY NOT BE COVERED BY WARRANTY. MAY COST OVER $1,000 TO REPAIR. TOLD IT MAY WOULD BE A 6 HOUR REPAIR. CANNOT BELIEVE WE ARE HAVING THIS ISSUE LIKE SO MANY OTHER PEOPLE ON A $75,000 VEHICLE.SHOULD HAVE BEEN A RECALL ISSUED.
NHTSA ODI 11091329
Apr 26, 2018Steering
I WAS DRIVING ON HEAVILY-CONGESTED I-66 EASTBOUND IN THE DC METRO AREA (NORTHERN VIRGINIA) AT 70MPH. MY VEHICLE ALERTS ME WITH CHIME, SO I LOOK DOWN AT THE COMMUNICATION CENTER. I SEE AN ALERT THAT SAYS: SERVICE POWER STEERING ASSIST. I DECREASE MY SPEED AND SAFELY PULL OVER TO THE RIGHT SHOULDER. I TURN OFF MY VEHICLE TO SEE IF THE ISSUE WOULD RESET. I TURNED IT BACK ON, AND IT DID NOT. I CALL MY HUSBAND TO ALERT HIM OF THE ISSUE. I SAFELY REENTERED THE HIGHWAY, AND IT TOOK ALL MY MIGHT TO GET MY VEHICLE BACK ON THE ROAD. I ARRIVED AT WORK AND COULD BARELY STEER TO PARK MY VEHICLE. I CALLED MY DEALER TO LET THEM KNOW WHAT HAPPENED. HE LOOKED UP MY TRUCK BY VIN AND SAID THERE WAS NO RECALL ON IT; HOWEVER, THERE IS A RECALL FOR THE SAME ISSUE ON OTHER VEHICLES IDENTICAL TO MINE. APPARENTLY, THERE IS AN ISSUE WITH THIS PART ON MORE THAN THE VINS THAT ARE CURRENTLY LISTED, AND I WOULD LIKE TO GET THIS ISSUE RESOLVED ASAP. I AM HOPING THAT THE SAME THING WITH MY A/C CONDENSER DOES NOT HAPPEN: I PAID $1,000 AND HAD TO WAIT 3 MONTHS TO GET IT FIXED BECAUSE THE PART WAS ON BACKORDER, AND MONTHS LATER, I RECEIVED A LETTER IN THE MAIL SAYING THAT THERE IS AN ISSUE WITH THE PART AND GM WOULD FIX IT -- WELL AFTER THE FACT -- AND THAT SAME ISSUE AFFECTED SO MANY PEOPLE. I WILL ADMIT, THIS IS THE VERY LAST GM VEHICLE I WILL PURCHASE IF I HAVE TO COME OUT OF POCKET FOR THIS POWER STEERING ASSIST ISSUE. SOMETIMES I WONDER IF CERTAIN PERSONAL DEMOGRAPHICS ARE TIED TO THESE VINS AFTER A SALE. RECALL NUMBER 14V719000 RECALL DATE 11/10/2014 COMPONENT STEERING:ELECTRIC POWER ASSIST SYSTEM
NHTSA ODI 11090223
Apr 26, 2018Electrical systemVisibility & wipers
TL* THE CONTACT OWNS A 2015 GMC YUKON. THE CONTACT STATED THAT THE VENT CONTROL FUNCTION SUDDENLY FAILED TO WORK, WHICH PREVENTED THE AIR CONDITIONING AND HEAT FROM WORKING. THE DEALER (SUNRISE BUICK GMC CHEVROLET AT COLLIERVILLE, 4605 S HOUSTON LEVEE RD, COLLIERVILLE, TN 38017, (888) 484-2878) INSPECTED THE VEHICLE AND STATED THAT THE CONDENSER FAILED AND THE PART WAS ON A NATIONAL BACKORDER. THE DEALER STATED THAT THE CONDENSER WAS ENGINEERED INCORRECTLY AND SHOOK AND RATTLED, WHICH CAUSED A CRACK THAT SPLIT THE CONDENSER. THE CONTACT STATED THAT THE MANUFACTURER ONLY PROVIDED A WARRANTY EXTENSION FROM 36,000 TO 60,000 MILES, BUT HAD NOT ISSUED A RECALL TO PROVIDE A REMEDY. THE CONTACT CORRESPONDED WITH THE MANUFACTURER BY EMAIL AND PHONE AND WAS INFORMED THAT THEY WOULD PROVIDE A FOLLOW-UP RESPONSE. THE CONTACT HAD BEEN WAITING FOR A RESPONSE FOR MONTHS. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
NHTSA ODI 11090332
Apr 18, 2018Electrical system
DEFECTIVE TAIL LIGHTS AND HEADLIGHTS.
NHTSA ODI 11088810
Apr 11, 2018Seat belts
THE SHOULDER STRAPS ON THE 2 OUTBOARD 2ND ROW SEAT BELTS ARE FRAYED. I TOOK THE VEHICLE TO MY GMC DEALER TODAY AND HE INFORMED ME THAT SEAT BELTS ARE ONLY COVERED BY THE 36 MONTH/36000 MILE WARRANTY, I WAS SHOCKED TO HEAR THIS. MY VEHICLE HAS 57626 MILES ON IT. I BELIEVE THE DESIGN OF THE SEAT BELT IS FAULTY. WHAT IS OBVIOUSLY OCCURRING IS THE SEAT BELT BUCKLE IS RUBBING AGAINST AND THROUGH THE SHOULDER STRAP WHEN THE BELT IS IN THE RETRACTED POSITION. I AM CONCERNED ABOUT THE INTEGRITY OF THE BELTS, BUT I CONTEND THAT GMC SHOULD BE RESPONSIBLE TO CORRECT A FAULTY DESIGN. I HIGHLY DOUBT THIS CONDITION IS UNIQUE TO MY VEHICLE. I HAVE ATTACHED 2 PHOTOS OF THE PASSENGER SIDE BELT. THE BELT ON THE DRIVER'S SIDE HAS THE IDENTICAL CONDITION. THANK YOU.
NHTSA ODI 11084609
Apr 9, 2018Lights
DRIVER SIDE BRAKE LIGHTS (ENTIRE LIGHT ASSEMBLY) NO LONGER WORK.
NHTSA ODI 11084062
Apr 9, 2018Lights
REAR LED (BREAK LIGHT) DOES NOT WORK TURN SIGNAL, BACKUP WORKS. COST IS OVER $500 TO REPLACE THIS IS OUTRAGEOUS EXTENDED WARRANTY DOES NOT COVER LIGHT BULBS NOW I KNOW WHY THIS SHOULD BE A FACTORY DEFECT.
NHTSA ODI 11084220
Apr 4, 2018Electrical system
THERE SEEMS TO BE A PROBLEM WITH THE TAIL LIGHT ASSEMBLIES ON THE YUKON PRODUCT. THE TAIL LIGHT WILL STOP WORKING AND IT WILL NOT GIVE A WARNING THAT IT HAS GONE OUT. THE ASSEMBLY IS $600 TO REPLACE AND WE HAVE HAD TO REPLACE BOTH. I AM WORRIED THAT THEY WILL FAIL AGAIN AND I WILL BE FORCED TO REPLACE THEM AGAIN. I HAVE BEEN WATCHING OTHER VEHICLES LIKE MINE AND HAVE NOTICED THAT OTHER VEHICLES SUFFER THE SAME PROBLEM. IN SMALL TALK WITH THE DEALER, THE SERVICE ADVISORS ACKNOWLEDGED THAT IT IS A PROBLEM AND EVEN MENTIONED ANOTHER MODEL THAT HAD LIGHTS THAT WERE EVEN MORE EXPENSIVE.
NHTSA ODI 11083213
Apr 3, 2018Steering
TL* THE CONTACT OWNS A 2015 GMC YUKON. WHILE DRIVING 30 MPH, THE STEERING WHEEL FAILED TO MOVE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (JOHN L SULLIVAN CHEVROLET, 350 AUTOMALL DR, ROSEVILLE, CA 95661) WHERE IT WAS DIAGNOSED THAT THE EPS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 8-4054084140. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 71,408.
NHTSA ODI 11083146
Mar 10, 2018Lights
THE BRAKE LIGHTS ON MY 2015 ARE DEFECTIVE. THE DRIVER SIDE LIGHT WENT OUT ABOUT NINE MONTHS AGO AND NOW THE PASSENGER SIDE LIGHT IS OUT. OUR LOCAL DEALERSHIP WANTS $800 APIECE FOR THESE LED LIGHTS THAT SHOULD LAST MANY, MANY YEARS. A QUICK INTERNET SEARCH REVEALS THAT 1) THE PROBLEM IS WIDESPREAD AND 2) GM WON'T ACKNOWLEDGE IT. WORKING BRAKE LIGHTS ARE A MATTER OF SAFETY, AND THE FACT THAT GM PRODUCES THESE LIGHTS AS CHEAPLY AS POSSIBLE AND THEN CHARGES AN ARM AND A LEG AFTER THE PARTS FAIL EARLY IN THEIR LIFETIME IS SUSPECT TO SAY THE LEAST.
NHTSA ODI 11078513
Mar 8, 2018Lights
WIRING ON THE BRAKE LIGHTS IS FAULTY CAUSING THE LIGHT TO WORK ON AND OFF. WHILE DRIVING YOU DON'T KNOW IF YOUR BRAKE LIGHTS ARE WORKING BECAUSE THEY COME ON AND OFF AT TIMES
NHTSA ODI 11076942
Feb 13, 2018Steering
TL* THE CONTACT OWNS A 2015 GMC YUKON. THE CONTACT STATED THAT THE POWER STEERING FAILED AND IT WAS DIFFICULT TO TURN THE STEERING WHEEL. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,500. THE VIN WAS NOT PROVIDED.
NHTSA ODI 11072704
Jan 26, 2018Brakes
TL* THE CONTACT OWNS A 2015 GMC YUKON. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL STIFFENED AND THE VEHICLE DID NOT STOP WHEN THE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT USED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO KEYES WOODLAND HILLS BUICK GMC (6133 TOPANGA CANYON BLVD, WOODLAND HILLS, CA 91367) WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP FAILED AND DAMAGED THE ENTIRE BRAKING SYSTEM. THE TECHNICIAN REPLACED THE VACUUM PUMP AND THE ENTIRE BRAKING SYSTEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 40,500.
NHTSA ODI 11065323
Jan 25, 2018Steering
TL* THE CONTACT OWNS A 2015 GMC YUKON. WHILE DRIVING, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE CONTACT HAD TO APPLY FORCE IN ORDER TO STEER THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER (KENDELL FORD, 344 GOODPASTURE ISLAND RD, EUGENE, OR 97401, (855) 981-5490), BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V714000 (STEERING) AS A POSSIBLE SOLUTION. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 60,000.
NHTSA ODI 11064908
Jan 5, 2018Lights
2015 YUKON XL PASSENGER SIDE BRAKE LIGHTS DON'T WORK
NHTSA ODI 11060826
Dec 14, 2017Suspension
I HAVE SPENT OVER $2000 ON A LESS THAN 2 YEAR OLD VEHICLE BECAUSE THE SHOCKS/STRUTS DID NOT HOLD UP. I KNOW OF 4 OTHER PEOPLE WITHIN MY SMALL COMMUNITY WHO HAVE HAD THIS SAME PROBLEM ON EITHER GMC YUKON OR CHEVY TAHOE. IT FEEL CERTAIN THIS IS NO COINCIDENCE.
NHTSA ODI 11054653
Dec 13, 2017Brakes
TL* THE CONTACT OWNS A 2015 GMC YUKON. WHILE AT A DRIVE THRU WITH THE BRAKE PEDAL DEPRESSED TO THE FLOORBOARD, THE BRAKES FAILED. THE CONTACT HAD TO APPLY EXCESSIVE FORCE IN ORDER FOR THE VEHICLE TO STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO STARLING CHEVROLET BUICK GMC (1001 E IRLO BRONSON MEMORIAL HWY, ST CLOUD, FL 34769, PHONE: (407) 892-5144), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE FAILURE HAD TO BE DUPLICATED. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI 11054559
Nov 22, 2017Lights
THE PASSENGER SIDE HEADLIGHT ASSEMBLY WAS WORKING AND NOW AFTER HAVING THE TRUCK SINCE APRIL THE RUNNING LIGHT HAS GONE OUT COMPLETELY. IT WAS ALREADY HARD SEEING THE ROAD AHEAD WITH THE LIGHTS WORKING BECAUSE ALL OF THEM ARE SO DIM BUT NOW IT IS EVEN WORSE. THE ENTIRE HEADLIGHT HAS TO BE REPLACED BECAUSE OF MOISTURE INSIDE THE SO CALLED SEALED ASSEMBLY. I TOOK THE TRUCK TO THE DEALERSHIP ONLY TO FIND OUT THAT IT WILL COST ME $1200 PLUS DOLLARS FOR THE LIGHT AND LABOR THIS IS REALLY RIDICULOUS. I HAVE READ ON MANY DIFFERENT GMC FORUMS THAT THIS IS AN ALL AROUND STATE TO STATE PROBLEM THAT I THINK GMC SHOULD ADDRESS NOT ONLY BECAUSE OF THE COST BUT BECAUSE OF THE SAFETY ISSUES THAT THIS POSES. PLEASE DO SOMETHING ABOUT THIS PROBLEM.
NHTSA ODI 11048013